Details for registration number : PMOPG/E/2021/0477668

Name Of Complainant Avhad Ravindra Popatrao

Date of Receipt 16/08/2021

Received By Ministry/Department Prime Ministers Office

Grievance Description

Respected SIr, I am trying to update my father's name on my PAN card but I am unable to do so. I have tried many times but it gives
the message "We are unable to proceed with your online PAN application due to following reason: Mismatch in any one or more of
the following fields as per PAN application with the details available in UIDAI database. Name/ Gender/ Date of Birth/ Name as per
Aadhaar. Kindly visit designated TIN-FC /PAN Centre and submit your PAN application using Biometric (fingerprint) facility." But my
AADHAR is having no problem I am uploading my AADHAR. Kindly help

Also please tell me exactly what AADHAR details available in UIDAI database of mine is mismatching with PAN Application
PAN Update Temporary Token Number: 0077454824, 0077454133
PAN: APHPA1684G

Current Status Case closed

Date of Action 24/10/2021

Remarks

The complainant was contacted on the registered mobile number and he informed that he has applied for correction for name in his
Aadhar. He will apply for PAN correction after his name is corrected in aadhar. NSDL has refunded the amount for both the token
nos. The grievance may be treated as closed/disposed.

Officer Concerns To

Officer Name Sachin Kumar

Officer Designation ITO

Contact Address

Email Address ito.systems1.1@incometax.gov.in

Contact Number 01202770013

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Enter Registration Number UIDAI/R/E/21/01087

Name Ravindra Popatrao Avhad

Date of filing 16/10/2021

Public Authority Unique Identification Authority of India

Status REQUEST DISPOSED OF

Date of action 20/10/2021

Reply :- In response to your RTI Application bearing Registration No. UIDAI/R/E/21/ 01087 dated 16.10.2021,
received by this office on 18.10.2021 the following information is furnished under the purview of Right to
Information Act, 2005:-

Para 1 : In this regards, it is to inform you that, all the Aadhaar enrolment and Updation process is governed by
The Aadhaar (Targeted Delivery of Financial and other Subsidies, Benefits and Services) Act, 2016(as amended).
The Aadhaar Act, itself has privacy provision and full chapter is dedicated for that i.e. Chapter VI: ‘Protection of
Information’ in which there are specific provisions for sharing of information obtained from Aadhaar number
holder. In this regards attention is drawn to section 28(5) of Aadhaar Act, which states that: Section 28 (5):
Notwithstanding anything contained in any other law for the time being in force, and save as otherwise
provided in this Act, the Authority or any of its officers or other employees or any agency that maintains the
Central Identities Data Repository shall not, whether during his service or thereafter, reveal any information
stored in the Central Identities Data Repository or authentication record to anyone:

Provided that an Aadhaar number holder may request the Authority to provide access to his identity
information excluding his core biometric information in such manner as may be specified by regulations.
As such, all the information requested by the applicant is part of CIDR and cannot be shared with anyone even
the Aadhaar holder itself.

To meet the requirement, you are suggested that the resident may download e-Aadhaar for verification of their
own demographic information from UIDAI official website i.e. www.uidai.gov.in at My Aadhaar > Get Aadhaar >
Download Aadhaar. As e-Aadhaar is equally valid like Physical Copy of Aadhaar for all purposes. For UIDAI
circular on validity of e Aadhaar, please visit UIDAI official website www.uidai.gov.in at My Aadhaar >
downloads > validity of downloaded Aadhaar (e Aadhaar) as proof of identity.
Lt[dot] Col[dot] Amit Sethi(RO Mumbai)

CPIO Details :- Phone: 022-22165531

amit[dot]sethi[at]uidai[dot]net[dot]in

Sumnesh Joshi( RO Mumbai)

First Appellate Authority Details :- Phone: 011-23478382

sumnesh[dot]joshi[at]uidai[dot]net[dot]in

Nodal Officer Details :-

Telephone Number 01123478564
 Email Id dd[dot]hr[at]uidai[dot]net[dot]in

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tha nformation provided bv cp o, r.l DAr, Ro Mumba on 2ol10/2021.
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co.sidering the above facts, rhe Appeatstands disposed off.

n case, lfrhe Appetant wants to Appeal aeainst the order of the First
Appelare.Authority, he may fie 2"d
Appe.l befor€ rhe Centrat nformarion comhss.ner, Room No
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Campus, New 0e hi 1lO 067 with n 90 days of receipt
of this order.

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