Rating of Importance to Customer 5 4 3 4 3 5 5

1 2 3 4 5 6 7 8 9 10 11

hard Savings

Productivity

Requirement

Requirement

Requirement

Requirement
Cycle Time

experience
Customer
Ops Loss

Accuracy

TAT
Total
Potential Project Goal

1
cheque confirmation to MSC not received on same day (SLA- 9 9 9 10 10 10 10 278
same day) - not followed

2 0

0
 0

0
45

36

27

40

30

50

50

0
Total

Directions
Directions for
for Completing
Completing the
the Project
Project Selection
Selection Matrix:
Matrix:
1.
1. List
List the
the Goals
Goals ofof the
the Potential
Potential Projects
Projects in in the
the "Potential
"Potential Project
Project Goal"
Goal" column.
column.
2.
2. List
List key
key requirements,
requirements, such such as as cost,
cost, produtivity
produtivity etc.,
etc., in
in the
the Requirements
Requirements row. row.
3.
3. Rate
Rate each
each variable
variable on on aa 1-to-10
1-to-10 scale
scale byby importance
importance to to the
the customer.
customer. The
The larger
larger the
the number
number the
the more
more important
important
the
the variable.
variable. Place
Place the
the ratings
ratings inin the
the row
row labeled
labeled "Rating
"Rating of of Importance
Importance to to Customer."
Customer." Remember
Remember thatthat the
the
customers
customers may may bebe internal
internal asas well
well asas external.
external.
4.
4. Rate
Rate each
each project
project goal's
goal's relationship
relationship to to each
each customer
customer requirement
requirement using
using the
the following
following scale:
scale:
00 -- No
No relationship
relationship
11 -3-
-3- Very
Very weak
weak relationship
relationship
4-6
4-6 -- Moderate
Moderate relationship
relationship
7-10
7-10 -- Very
Very strong
strong relationship
relationship
5.
5. Sort
Sort byby Total
Total column.
column. The The large
large the
the value,
value, thethe larger
larger the
the potential
potential impact
impact of
of the
the project.
project.
6.
6.Assign
Assign projects
projects to
to individual
individual team
team lead,
lead, and
and note
note expected
expected startstart date.
date.
Benefit-Hard Savings Benefit-Soft Savings