Planning - Meaning ■ Strategic planning is a process in which organizational leaders determine their vision for the future as well as identify their goals and objectives for the organization. The process also includes establishing the sequence in which those goals should fall so that the organization is enabled to reach its stated vision. Nature of Planning ■ There are seven major aspects here: – Planning Focuses on Achieving Objectives – Planning is Primary Function of Management – Planning is Pervasive – Planning is Continuous – Planning is Futuristic – Planning Involves Decision Makin – Planning is a Mental Exercise Types of Plans Strategies ■ Strategy may be defined as follows. “Strategy is the determination of basic long term objectives of an enterprise and the adoption of courses of action and allocation of resources necessary to achieve these goals”. ■ Strategies are of two types: – Generic strategies – Grand strategies Strategies - Generic strategies
■ The generic strategies
include – 1. Overall cost leadership 2. Differentiation 3. Focus Strategies - Grand strategies Policies ■ Policies are plans or general statements or understandings that guide or channel thinking in decision making ■ Policies exist at all levels in an organization ■ Policies are necessary at different hierarchical levels: Procedures ■ Procedures are plans that establish a required method of handling future activities ■ Procedure is thus a prescribed series of steps to be taken under certain recurring circumstances ■ Programmes involve different departments or units of organization composed of several different projects which may take about one Programmes year to complete ■ “A programme is a comprehensive plan that coordinates a complex set of activities related to a major non recurring goal”. STEPS IN PLANNING Steps in Planning ■ Perception of opportunities – – Every planner should scan the external environment for opportunities and threats. ■ Establishing Objectives – – Planner has to identify the objectives for the enterprise or unit. – They should be specific and measurable ■ Planning Premises – – Planner has to go about understanding the current and future environment in which the goals can be accomplished – Clear assumptions about the environment are outcome of this step. Steps in Planning ■ Identify Alternatives – – Planner has to develop a large number of alternative courses of action for examination ■ Evaluation of Alternatives– – Evaluation can be done only when a planner has clear guidelines for determining and comparing worth of each alternative course of action ■ Choice of plan– – On evaluation the planner will use his or her judgment to decide upon one course of action, which is appropriate or right for the company Steps in Planning ■ Formulating derivatives – – To support basic plan it will be necessary to develop a series of minor plans ■ Sequence/ Numbering – – For each department budget allocations will be necessary to facilitate the implementation of the plans. – Planner has to make the resource allocation as such properly. Resource Allocation ■ Resources are broadly of four categories. 1. Money 2. Facilities and equipment's 3. Materials, supplies and services 4. Personnel Resource Allocation - Methods ■ Based on Percentages - Usually, companies have been following system of allocation of resources by percentages. But this has not been accepted by modern day companies ■ Based on Modern Methods - Other methods include -Portfolio models, product life-cycle charts, balance sheets, profit and loss statements income statements Problems in Resource Allocation ■ Scarcity of resources - Financial, physical, and human resources are hard to find. ■ Overstatement of needs - Over statement of needs is another frequent problem in a bottomup approach to resource allocation STRATEGIC MANAGEMENT ORGANIZATION STRUCTURE AND CULTURE Key Elements of Organizational Structure and Design The key elements in organization structure and design are: ■ Departmentation ■ Chain of command ■ Span of control ■ Centralization and decentralization ■ Formalization Departmentation The activities are divided based on work specialization common tasks are to be grouped together. This is called departmentalization. There are five bases for departmentation. 1. Functions 2. Geographical areas 3. Product 4. Process 5. Customers Functional Departmentalization Geographical Departmentalization Product & Process Departmentalization Chain of Command The chain of command in a company refers to the different levels of command within the organization. It starts with the top position such as CEO or the business owner, all the way down to the front-line workers. Companies create a chain of command in order to flow instructions downward and accountability upward by providing each level of workers with a supervisor. Span of Control The number of subordinates that a manager or supervisor can directly control. This number varies with the type of work: complex, variable work reduces it to six, whereas routine, fixed work increases it to twenty or more. Centralization and decentralization Centralization of authority means the power of planning and decision making are exclusively in the hands of top management. It alludes to the concentration of all the powers at the apex level.
On the other hand, Decentralization refers to the dissemination of powers
by the top management to the middle or low-level management. It is the delegation of authority, at all the levels of management. The Cultural web
The Cultural Web is a tool
used to map the culture of an organization and is a. way of seeing and understating the different influences that affect organizational. MANAGING CHANGE Levels of Change Change occurs at three levels 1. Individual level 2. Group level and 3. Organization level Systems Model of Change Systems Model of Change ■ People: This variable involves the individuals who work in an organization. This would take into consideration the individual differences in the form of personalities, goals, perceptions, attitudes, attributions and their needs/motives. ■ Task: The task is related to the nature of work which an individual handles in an organization. The nature of the job may be simple or complex, repetitive or novel, unique or standardized. ■ Design: This variable refers to the organizational structure itself and also the system of communication, authority and control, the delegation of responsibilities and accountabilities. Systems Model of Change ■ Strategy: The organizational strategy is the road map of action for realizing the future goals both short term and long term in nature. Strategic Planning involves identification of existing resources, a careful assessment of internal strengths and weaknesses, identifying the opportunities in the environment and threats as well for a competitive advantage. ■ Technology: It takes into consideration the advancements in the technology in the field of IT, automation, new methods and techniques for enhancing productivity, the introduction of new processes and best practices for remaining ahead in the competition. ■ Culture: It takes into consideration the shared beliefs, practices, values, norms and expectations of the members of the organization. Forces for Change Approaches to Managing Change ■ The three most popular approaches to manage change are: i. Lewin’s three step model ii. Action research and iii. Organizational development Lewin’s three step model Lewin’s three step model
If you have a large cube of
ice but realize that what you want is a cone of ice, what do you do? First you must melt the ice to make it amenable to change (unfreeze). Then you must mold the iced water into the shape you want (change). Finally, you must solidify the new shape (refreeze). Action Research Action Research is a useful method for facilitating organizational change by collaborating and involving the client in the entire process of diagnostic, problem identification, experiential learning, and problem- solving process. Action Research Organizational Development Organizational development (OD) encompasses a collection of planned-change interventions built on humanistic-democratic values that seek to improve organizational effectiveness and employee wellbeing. The following briefly identifies the underlying values in most OD efforts:
Respect for people
Trust and support Power equalization Conformation Problems Participation Power, Politics And Leadership Power is the capacity to influence the behavior of others. There are different sources of power. They are broadly divided into (i) interpersonal sources and (ii) structural sources Interpersonal sources Structural sources of power are related to the division of labor and position in different teams Structural and departments work sources assignments, locations and roles. Politics Politics is the art of acquiring and enhancing power. Employees have a certain role to play. Therefore, their exercise of power is limited to a large extent by the role obligations. Political behavior is of two types: Legitimate - It includes normal every day’s politics. It includes: • Complaining to one’s superiors, • By passing the chain of command, • Forming coalitions, • Obstructing organizational policies through excessive adherence to rules and • Developing contacts outside through professional activities.
Illegitimate - Groups of employees cumulatively calling in sick
Factors Causing Political Behavior Strategy Implementation - Significance Process of Implementation Process of Implementation Resource allocation Methods of resource allocation include use of: • Percentage of sales or profits • BCG matrix • Budgeting system
Organization structure design
Organization design involves changes like: • Job design- Making the jobs more challenging by job analysis and role redefinition • Reengineering – Break old rules
Planning frame work
The managers involved in implementation should plan and develop programmes, budgets and procedures. Process of Implementation Leadership and staffing Implementation involves leading people to utilize their abilities and skill efficiently and effectively to meet organizational goals
Change and communication
Rationale for strategic changes should be communicated to workers through news letters and speeches and even in training programmes.
Evaluation Evaluation - Process
Setting Measurement Taking
Analyzing standards of of corrective variances performance performance action