MID-TERM TEST

COURSE: MANAGEMENT
TIME: 45 MINUTES
CLASS CODE: 82
ALLOWED MATERIALS

PART 1: Choose the best answer (3 points/Question)

1. Labor unions and trade associations are examples of mutual-benefit organizations
A. True B. False

2. A manager who performs symbolic tasks that represent an organization, such as presenting
ethical guidelines to other employees, is fulfilling which type of managerial role?
A. Disseminator B. Liaison C. Figurehead D. Leadership

3. Which of the following is NOT considered a decisional managerial role?

A. Entrepreneur role B.Disturbance handler role C.Negotiator role D. Spokesperson role

4. The ability of an organization to produce goods or services more effectively than competitors do
refers to absolute advantage.
A. True B. False

5. To maintain competitive advantage, an organization must stay ahead in all of the following areas
EXCEPT
A. Being responsive to customers B. Innovation C. Speed D. Quality

6. Finding ways to deliver new or better goods or services is called innovation.

A. True B. False

7. When an organization uses __________, every aspect of running the business is facilitated by the
Internet
A. Project management software B. E-commerce C. Databases D. Ebusiness

8. __________ refers to working from home or a remote location using a variety of information
technologies
A. Telecommuting B. Videoconferencing C. Collaborative computing
D. Knowledge management

9. Efficiency refers to using people, money, raw materials, and the like wisely and cost-effectively.
A. True B. False

10. Achieving results, making the right decisions, and successfully carrying them out to achieve an
organization’s goals refer to
A. Efficiency B. Effectiveness C. Reliability D. Validity

11. In 2003, the average incomes for full-time workers with a bachelor’s degree did not vary
significantly from those workers with a high school degree.
 A. True B. False

12. The management process includes all of the following management functions EXCEPT
A. Planning B. Innovating C. Leading D. Organizing

13. __________ is defined as setting goals and deciding how to achieve them
A. Delegating B.Innovating C.Planning D. Organizing

14. __________ is defined as monitoring performance, comparing it with goals, and taking corrective
action as needed
A. Delegating B.Organizing C. Leading D. Controlling

15. Entrepreneurship is the process of taking risks to try to create a new enterprise.
A. True B. False

16. What are the two attributes that make entrepreneurial companies so successful?
A. Speed and Agility B. Creativity and management
C. Effectiveness and efficiency D. Speed and creativity

17. All of the following characteristics can be found in both managers and entrepreneurs EXCEPT
A. High need for achievement B. Internal locus of control
C. Believe in personal control D. Tolerance for risk

18. Middle managers make long-term decisions about the overall direction of the organization and
establish the objectives, policies, and strategies for it
A. True B. False

19. Which type of manager is responsible for just one organizational activity?
A. Functional B. General C. Top D. Middle

20. __________ skills consist of the ability to think analytically, to visualize an organization as a
whole, and understand how the parts work together.
A. Technical B. Conceptual C.Human D. Computer

PART 2 (20 points): Answer one out of two questions, 200-250 words/question
Question 1: Describe the rewards and challenges of being a manager
Question 2: Discuss whether organizations should be socially involved

PART 3 (20 points): Please make decision to buy a motorcycle with the budget of 15 millions Vietnam
dong