33 NATIONAL

RD CAMPAIGN PERIOD: 29 December 2020 to 28 December 2021

SALES CONVENTION
ANNUAL AWARDS NITE
2022

PICTURESQUE
FRENCH RIVIERA

VIBRANT
SRI LANKA

SENSATIONAL
DA NANG

For Internal Circulations Only Terms and conditions apply

PUBLIC MUTUAL BERHAD (197501001842 (23419-A))

Believe it.
Achieve it.

CHALLENGE TRIP
PICTURESQUE FRENCH RIVIERA
MINIMUM PERSONAL NSC POINTS
3,000,000

INCENTIVE TRIP 2
VIBRANT SRI LANKA
MINIMUM PERSONAL NSC POINTS
1,500,000

INCENTIVE TRIP 1
SENSATIONAL DA NANG
MINIMUM PERSONAL NSC POINTS
900,000
 01 INTRODUCTION

33rd NATIONAL SALES CONVENTION &

ANNUAL AWARDS NITE 2022
The National Sales Convention (NSC) and Annual Awards Nite (AAN) are annual events
where high-flyers from all over the country can gather to share their experiences, build strong
relationships with one another and celebrate each other’s outstanding achievements.

The NSC is a one-day convention where renowned speakers will be conducting motivational
seminars and share their years of experience and wisdom with all attendees. On top of that,
UTCs will be able to learn new skills and gain further insight on how to overcome different
challenges as they strive toward reaching their sales and recruitment goals.

The AAN on the other hand, is a grand celebration filled with fun entertainment and a feast
lasting late into the night. Here, our Top Achievers will be highly honoured and recognised by
all with awards and cash rewards.

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 02 NSC QUALIFICATION

2.1 UTCs will be awarded tickets to the NSC, AAN and respective trips based on their Personal
Total NSC Points or Group Total NSC Points (whichever qualification is higher).

2.2 Single Ticket qualifications based on Personal Total NSC Points are as follows:
Table 1: Single Ticket Qualification* using Personal Total NSC Points & the Rewards

DESTINATION PERSONAL TOTAL NSC POINTS TRIP TICKET + CASH REWARD NSC + AAN

SENSATIONAL
900,000 - 1,499,999.99 1 ticket only 1 ticket
DA NANG
VIBRANT 1,500,000 - 2,099,999.99 1 ticket only 1 ticket
SRI LANKA 2,100,000 - 2,999,999.99* 1 ticket + RM2,000 1 ticket
3,000,000 - 4,024,999.99 1 ticket only 1 ticket
PICTURESQUE
4,025,000 - 5,724,999.99* 1 ticket + RM3,000 1 ticket
FRENCH RIVIERA
5,725,000 and above* 1 ticket + RM7,500 1 ticket
* Only c-NSC Points can be used to qualify for trip qualifications with cash rewards. b-NSC Points, e-NSC Points and any other
additional/ bonus NSC Qualifying Points received from other campaigns will not contribute to trip qualifications with cash rewards.

2.3 All UTCs are required to achieve a minimum of 120,000 Net c-NSC Points and RM12,000 in
Qualified Personal PRS Sales in order to be eligible for the rewards as stated in table 1.

2.4 New UTCs who join Public Mutual for the first time at the rank of UTC in year 2021 will be
eligible to qualify for the Sensational Da Nang trip if they achieved Personal Total NSC
Points of 700,000 points in year 2021 whereby at least 120,000 points are from UTC’s Net
c-NSC Points. The requirement of producing a minimum of RM12,000 in Qualified Personal
PRS Sales will be waived for these new UTCs.

2.5 If the new UTCs do not manage to meet the qualification for NSC in year 2021, he/ she will
be eligible to qualify for the first level of NSC Trip in year 2022 with Personal Total NSC Points
of 700,000 points whereby at least 120,000 points are from UTC’s Net c-NSC Points. These
new UTCs will also be required to achieve a minimum of RM12,000 in Qualified Personal PRS
Sales.

2
 03 COMPUTATION OF NSC POINTS

3.1 NSC Points are computed based on sales submitted and processed by the Head Office from
29 December 2020 to 28 December 2021. Sales processed before or after this period will not
be taken into consideration.

3.2 The following sales transactions with approved Suitability Assessment (SA) into Public Series
and e-Series of Conventional and Shariah-based Unit Trust Funds are eligible to qualify for
NSC points:
a. Commission-based Cash Sales of equity/ balanced/ mixed asset funds (Note 1)
b. Cash Sales of 1%-load bond funds (Note 2)
c. Commission-based EPF Sales of equity/ balanced/ mixed asset funds (Note 3)
Table 2: Types of Qualifying Points and conversion to the NSC Points equivalent

TYPES OF SALES TYPES OF CONVERSION INTO NSC POINTS

QUALIFYING POINTS

Qualified Cash Sales into Equity/ Balanced/ 1 Net c-NSC Point

c-NSC Points
Mixed Asset Funds (Note 1) = 1.0 NSC Point
Qualified Cash Sales into 1%-load 1 Net b-NSC Point
b-NSC Points
Bond Funds (Note 2) = 0.2 NSC Point
Qualified EPF Sales into Equity/ Balanced/ 1 Net e-NSC Point
e-NSC Points
Mixed Asset Funds (Note 3) = 1.0 NSC Point
Note 1
Qualified Cash Sales into Equity/ Balanced/ Mixed Asset Funds include initial, additional and switching sales from zero-load,
low-load and 1%-load units only (please refer to section 3.5a and 3.5c for more details).
Note 2
Qualified Cash Sales into 1%-load Bond Funds include initial, additional and switching sales from zero-load units only (please
refer to section 3.5b for more details).
Note 3
Qualified EPF Sales into Equity/ Balanced/ Mixed Asset Funds include initial and additional sales but exclude all switching sales.

3
 03 COMPUTATION OF NSC POINTS

3.3 NSC Qualifying Points Computation:

Table 3: Computation of NSC Qualifying Points for Cash and EPF Sales

NSC QUALIFYING POINTS COMPUTATION

CASH SALES INTO CASH SALES INTO EPF SALES INTO EQUITY/
EQUITY/ BALANCED/ 1%-LOAD BOND FUNDS BALANCED/
MIXED ASSET FUNDS MIXED ASSET FUNDS

Abbreviation c-NSC Point b-NSC Point e-NSC Point

Qualifying
1.00 1.00 1.00
Sales (RM) (A)
Bonus NSC Points Bonus c-NSC points Bonus e-NSC points
earned from other earned from NA earned from
campaigns (B) other campaigns. other campaigns.
Redemption of loaded
units from cash
Redemption investment accounts in
Total redemption of Total redemption of
Amount to be excess of 25% of the
1%-load units from loaded units from
Deducted (C) opening NAV of loaded
cash investment EPF investment
units of all cash
accounts accounts
investment accounts
as at end
28 December 2020

Computation of Net Net c-NSC Points(Note 4) Net b-NSC Points(Note 5) Net e-NSC Points
Qualifying Points = (A) + (B) – (C) = (A) + (B) – (C) = (A) + (B) – (C)

Conversion ratio
1.0 0.2 1.0
into NSC Points
Total NSC Points
for Trip (Net c-NSC Points x 1.0) + (Net b-NSC Points x 0.2) +
Qualification (Net e-NSC Points x 1.0)
only (Note 6)
Total NSC Points
for Trip
(A-C) x 1.0
Qualification with
Cash Reward
Note 4
UTCs are required to achieve a minimum of 120,000 Net c-NSC Points in order to qualify for the trips.
Note 5
UTCs can convert up to a maximum of 300,000 NSC Points from Net b-NSC Points in order to qualify for the trips.
Note 6
If the Redemption Amount to be Deducted (C) for the respective type of sales is higher than the Qualifying Sales (A) brought in
during the campaign period, there will be no conversion of NSC Points for that respective type of sales, ie. “0” NSC Qualifying
Point for the particular type of sales.

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 03 COMPUTATION OF NSC POINTS

A. Conversion of Net c-NSC Points into NSC Points

i) Net c-NSC Points for trip qualification will derive from Qualified Cash Sales of Equity/
Balanced/ Mixed Asset Funds add Bonus NSC Points from other campaigns (if any) less
Redemption Amount in Excess of the Approved Redemption Limit of loaded units from
cash investment accounts made during the campaign period.
ii) UTCs are required to achieve a minimum of 120,000 Net c-NSC Points in order to qualify
for the trips.
iii) When a UTC’s Personal or Group redemption of loaded units from cash investment
accounts exceeds the Approved Redemption Limit, the excess redemption amount will
be duly deducted from the Qualifying c-NSC Points.
iv) The Approved Redemption Limit for loaded units of cash investment accounts is fixed at
25% of a UTC’s Personal or Group Net Asset Value for loaded units of cash investment
accounts as at end 28 December 2020.
v) The table below shows the computation of Net c-NSC Points and the conversion of Net
c-NSC Points into NSC Points:

UTC OPENING APPROVED TOTAL REDEMPTION QUALIFIED NET c-NSC CONVERSION

NAV(Note 7) REDEMPTION REDEMPTION AMOUNT IN CASH SALES POINTS OF NET c-NSC
(AS AT LIMIT (RM) (RM) EXCESS OF POINTS INTO
END 28 THE APPROVED NSC POINTS
DEC 2020) LIMIT (RM)
(RM)
(a) (b) (c) (d) = (c) - (b) (e) (e) - (d) = (f) (g) = (f) x 1.0
4 mil x 25% 1.2 mil – 1 mil 1.8 mil 1.8 mil
UTC A 4 mil 1.2 mil 2 mil
= 1 mil = 200,000 (2 mil – 200k) (1.8 mil x 1.0)
UTC B 1 mil – 0 2 mil 2 mil
0 0 x 25% = 0 1 mil 3 mil
(New) = 1 mil (3 mil –1 mil) (2 mil x 1.0)
0
5 mil x 25% (Redemption Value is 1 mil 1 mil
UTC C 5 mil 500,000 1 mil
= 1.25 mil less than Approved (1 mil – 0) (1 mil x 1.0)
Redemption Limit)

NIL
1 mil x 25% 1 mil – 250,000 -250k
UTC D 1 mil 1 mil 500,000 (No conversion as
= 250,000 = 750,000 (500k – 750k) Net c-NSC point is
negative)
Note 7
Opening NAV refers to the net asset value of all loaded units from cash investment accounts under a UTC as at end of
28 December 2020. Opening NAV for new UTCs who join during the campaign period will be defaulted at “0”.

5
 03 COMPUTATION OF NSC POINTS

B. Conversion of Net b-NSC Points into NSC Points

i) Net b-NSC Points for trip qualification will derive from Qualified Cash Sales of 1%-load
Bond Funds less Total Redemption Amount of 1%-load units made during the campaign
period.
ii) UTCs can convert up to a maximum of 300,000 NSC Points from Net b-NSC Points to
qualify for the trips.
iii) The table below shows the computation of Net b-NSC Points and the conversion of Net
b-NSC Points into NSC Points:

UTC TOTAL CASH SALES OF TOTAL REDEMPTION OF NET b-NSC POINTS CONVERSION OF NET b-NSC POINTS
1%-LOAD BOND FUND 1%-LOAD UNITS FROM INTO NSC POINTS(Note 8)
(RM) CASH INVESTMENT
ACCOUNTS (RM)
(a) (b) (a) – (b) = (c) (d) = (c) x 0.2

990,000 198,000
UTC A 1 mil 10,000
(1 mil – 10,000) (990,000 x 0.2)
NIL
-100,000
UTC B 200,000 300,000 (No conversion as Net b-NSC
(200,000 – 300,000) point is negative)

1.99 mil Max: 300,000

UTC C 2 mil 10,000
(2 mil – 10,000) (1.99 mil x 0.2 = 398,000)
Note 8
UTCs can convert up to a maximum of 300,000 NSC Points from Net b-NSC Points to qualify for the trips.

C. Conversion of Net e-NSC Points into NSC Points

i) Net e-NSC Points for trip qualification will derive from Qualified EPF Sales of Equity/
Balanced/ Mixed Asset Funds add Bonus NSC Points from other campaigns (if any) less
Total Redemption Amount of loaded units from EPF investment accounts made during
the campaign period.
ii) The table below shows the computation of Net e-NSC Points and the conversion of Net
e-NSC Points into NSC Points:

UTC TOTAL EPF SALES INTO TOTAL EPF REDEMPTION NET e-NSC POINTS CONVERSION OF NET e-NSC
EQUITY/ BALANCED/ OF LOADED UNITS FROM POINTS INTO NSC POINTS
MIXED ASSET FUNDS EPF INVESTMENT
(RM) ACCOUNTS (RM)
(a) (b) (a) – (b) = (c) (d) = (c) x 1.0

1.4 mil 1.4 mil

UTC A 1.5 mil 100,000
(1.5 mil – 100,000) (1.4 mil x 1.0)

-50,000 NIL
UTC B 500,000 550,000 (500,000 – 550,000)
(No conversion as Net e-NSC
point is negative)

600,000 600,000
UTC C 800,000 200,000
(800,000 – 200,000) (600,000 x 1.0)

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 03 COMPUTATION OF NSC POINTS

3.4 The full calculation to obtain the Total NSC Points for a UTC is shown in the tables below:
Table 4: Example of Total NSC Points Computation for UTC A

TOTAL NSC POINTS COMPUTATION

QUALIFYING SALES BROUGHT
IN BY UTC A CASH SALES INTO E/ B/ MA CASH SALES INTO EPF SALES INTO E/ B/ MA
FUNDS 1%-LOAD BOND FUNDS FUNDS

Abbreviation c-NSC Point b-NSC Point e-NSC Point

Qualifying Sales (RM) (A) 2.1 mil 1.7 mil 200,000
Bonus NSC Points
earned from other 500,000 0 50,000
campaigns
Assuming total Assuming total
Assuming total
Redemption Amount to redemption of redemption of
redemption is
be Deducted (RM) (B) 1%-load units from loaded units from
below the Approved
cash investment EPF investment
Redemption Limit
accounts = 100,000 accounts = 300,000
(2.1 mil + 500,000) (1.7 mil + 0) (200,000 + 50,000)
Net Qualifying Points
– 0 = 2.6 mil – 100,000 = 1.6 mil – 300,000 = -50,000
Conversion ratio into
1.0 0.2 1.0
NSC Qualifying Points
Convert into NSC 2.6 mil x 1.0 Max: 300,000 NIL
(No conversion as Net e-NSC
Qualifying Points = 2.6 mil (1.6 mil x 0.2 = 320,000) point is negative)

Total NSC Points for

Trip Qualification
(include campaign
2.6 mil + 300,000 + 0 = 2,900,000
bonus points, Net
(maximum NSC Points that can be
b-NSC points & converted from Net b-NSC Points)
Net e-NSC Points
conversion)
Total NSC Points for
UTC A qualifies for Incentive Trip 2 +
Trip Qualification with
RM2,000 based on 2,100,000 Total NSC
Cash Reward (exclude (2.1 mil – 0) x 1.0
Points (excluding bonus NSC Points earned
campaign bonus = 2.1 mil
from other campaigns & NSC points
points, Net b-NSC
converted from Net b-NSC &
points & Net e-NSC
Net e-NSC Points).
Points conversion)
E = Equity Funds
B = Balanced Funds
MA = Mixed Asset Funds

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 03 COMPUTATION OF NSC POINTS

Table 5: Example of Total NSC Points Calculation for UTC B

TOTAL NSC POINTS COMPUTATION

QUALIFYING SALES BROUGHT
IN BY UTC B CASH SALES INTO E/ B/ MA CASH SALES INTO EPF SALES INTO E/ B/ MA
FUNDS 1%-LOAD BOND FUNDS FUNDS

Abbreviation c-NSC Point b-NSC Point e-NSC Point

Qualifying Sales (RM) (A) 200,000 1 mil 800,000
Bonus NSC Points
earned from other 50,000 0 200,000
campaigns
Assuming total Assuming total Assuming total
Redemption Amount to redemption redemption of redemption of
be Deducted (RM) (B) exceeded Approved 1%-load units from loaded units from
Redemption Limit cash investment EPF investment
= 150,000 accounts = 100,000 accounts = 200,000
(200,000 + 50,000) (1 mil + 0) – 100,000 (800,000 + 200,000)
Net Qualifying Points
– 150,000 = 100,000 = 900,000 – 200,000 = 800,000
Conversion ratio into
1.0 0.2 1.0
NSC Qualifying Points
Convert into NSC 100,000 x 1.0 900,000 x 0.2 800,000 x 1.0
Qualifying Points = 100,000 = 180,000 = 800,000
100,000 + 180,000 + 800,000 = 1.08 mil
Total NSC Points for
(UTC B is not a NSC qualifier due to not achieving the minimum
Trip Qualification Net c-NSC Points of 120,000)

E = Equity Funds
B = Balanced Funds
MA = Mixed Asset Funds

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 03 COMPUTATION OF NSC POINTS

Table 6: Example of Total NSC Points Calculation for UTC C

TOTAL NSC POINTS COMPUTATION

QUALIFYING SALES BROUGHT
IN BY UTC C CASH SALES INTO E/ B/ MA CASH SALES INTO EPF SALES INTO E/ B/ MA
FUNDS 1%-LOAD BOND FUNDS FUNDS

Abbreviation c-NSC Point b-NSC Point e-NSC Point

Qualifying Sales (RM) (A) 2.2 mil 1 mil 500,000
Bonus NSC Points
earned from other 350,000 0 200,000
campaigns
Assuming total Assuming total Assuming total
Redemption Amount to redemption redemption of redemption of
be Deducted (RM) (B) exceeded Approved 1%-load units from loaded units from
Redemption Limit cash investment EPF investment
= 100,000 accounts = 200,000 accounts = 100,000
(2.2 mil + 350,000) (1 mil + 0) (500,000 + 200,000)
Net Qualifying Points
– 100,000 = 2.45 mil – 200,000 = 800,000 – 100,000 = 600,000
Conversion ratio into
1.0 0.2 1.0
NSC Qualifying Points
Convert into NSC 2.45 mil x 1.0 800,000 x 0.2 600,000 x 1.0
Qualifying Points = 2.45 mil = 160,000 = 600,000
Total NSC Points for
Trip Qualification
(include campaign
bonus points, Net 2.45 mil + 160,000 + 600,000 = 3,210,000
b-NSC points &
Net e-NSC Points
conversion)
Total NSC Points for UTC C qualifies for Challenge Trip based
Trip Qualification with on 3,210,000 Total NSC Points (including
Cash Reward (exclude (2.2 mil – 100,000) bonus NSC points earned from campaigns
campaign bonus x 1.0 = 2.1 mil & NSC points converted from
points, Net b-NSC Net b-NSC & Net e-NSC Points).
points & Net e-NSC UTC C is not eligible for cash rewards as
Points conversion) he has qualified for a higher level trip.
E = Equity Funds
B = Balanced Funds
MA = Mixed Asset Funds

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 03 COMPUTATION OF NSC POINTS

3.5 The following switching transactions of cash investment accounts will be eligible for NSC
Points as per computation below:
a. Switching transactions of cash sales from zero-load units into Equity/ Balanced/ Mixed
Asset Funds will receive c-NSC Points based on 100% of the amount switched.
b. Switching transactions of cash sales from zero-load units into 1%-load Bond Funds will
receive b-NSC Points based on 100% of the amount switched.
c. Switching transactions of cash sales from low-load/ 1%-load units into Equity/ Balanced/
Mixed Asset Funds will receive c-NSC points based on 80% of the amount switched.

Switching transactions of EPF investment accounts will not be eligible for e-NSC Points.
Table 7: Switching Transactions that are Eligible for NSC Points

TO RECIPIENT FUND BOND FUNDS EQUITY/ BALANCED/

(b-NSC Point) MIXED ASSET FUNDS
SWITCHED OUT FROM (c-NSC Points)

Loaded units* Nil Nil

Cash Low-load / 1%-load units Nil 80%
Zero-load units 100% 100%
* Loaded units refer to units which have a sales charge of at least 1.5%.

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 03 COMPUTATION OF NSC POINTS

3.6 The table below are examples of switching scenarios and the calculation of NSC Points given
to these transactions:
Table 8: Example of NSC Points Calculation for Switching Transactions
INVESTMENT TRANSACTION PERFORMED DURING CALCULATION OF c-NSC CONVERT INTO NSC POINTS
MODE CAMPAIGN PERIOD POINTS / b-NSC POINTS

Cash UH A switches RM50,000

(Switching) worth of zero-load units
RM50,000 x 100% 50,000 NSC Points
from money market fund
= 50,000 c-NSC Points (50,000 x 1.0)
(invested using cash
money) into an equity fund.
UH B switches RM50,000
worth of zero-load units
RM50,000 x 100% 10,000 NSC Points
from money market fund
= 50,000 b-NSC Points (50,000 x 0.2)
(invested using cash
money) into a bond fund.
UH C switches RM50,000
worth of 1%-load units
RM50,000 x 80% 40,000 NSC Points
from bond fund (invested
= 40,000 c-NSC Points (40,000 x 1.0)
using cash money) into an
equity fund.
UH D switches RM50,000
Switching from equity
worth of loaded units from N/A
fund into another (no c-NSC points available
an equity fund (invested
fund is not eligible for conversion)
using cash money) into
for c-NSC points.
another equity fund.
EPF UH E switches RM80,000
(Switching) worth of 1%-load units
from bond fund (invested
using EPF money) into an
equity fund. N/A N/A
(All switching transactions (No e-NSC Points available
UH F switches RM5,000 from EPF investment to be converted)
worth of zero-load units accounts will not be eligible
for e-NSC points.)
from money market fund
(invested using EPF money)
into an equity fund.

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 03 COMPUTATION OF NSC POINTS

3.7 The following sales are excluded from this campaign:

a. Sales that are processed outside of the campaign period.
b. Sales of zero-load and low-load funds.
c. All sales at Net Asset Value (Pink Form purchases).
d. All switching transactions from cash and EPF sales, except switching from cash sales’
zero-load/ low-load/ 1%-load units into equity/ balanced/ mixed asset funds. (Please
refer to section 3.5)
e. Sales of downlines equalised before or as at 1 January 2021.
f. Sales transferred during the campaign period into UTC/ PRC’s personal sales or group
sales (e.g. sales of downlines which are transferred in or transfer of accounts), including
additional investments into the particular transferred accounts.
g. Sales transactions without approved Suitability Assessment (SA).

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 04 DOUBLE TICKETS & GROUP SALES QUALIFICATION

4.1 Qualifiers of the 33rd NSC who wish to bring their spouse along to their desired trip
destination may choose to waive their entitlement under Table 1 and opt for Double Tickets
Qualification based on the following quotas:
Table 9: Double Tickets Qualification using Personal Total NSC Points & the Rewards

DESTINATION PERSONAL TOTAL NSC POINTS TRIP TICKET NSC + AAN

SENSATIONAL DA NANG 1,800,000 - 2,999,999.99 2 tickets 2 tickets

VIBRANT SRI LANKA 3,000,000 - 5,999,999.99 2 tickets 2 tickets
PICTURESQUE FRENCH RIVIERA 6,000,000 and above 2 tickets 2 tickets

4.2 The Double Tickets qualification is subject to the following terms & conditions:
a) Qualifiers who opt for Double Tickets must attend the trip in order for the second ticket to
be utilised.
b) Only the qualifier’s spouse is entitled to the second ticket in accompanying the qualifier
to both events and the trip. The qualifier is required to provide a photocopy of the
marriage certificate to Public Mutual for record purposes.
c) Qualifiers who opt for Double Tickets are not entitled to cash rewards and the tickets are
not refundable.
d) All Additional, Bonus and Special NSC Qualifying Points received from other campaigns
may be used for the Double Tickets Qualification.
e) All qualifiers must also achieve a minimum of 120,000 Net c-NSC Points and RM12,000
in Qualified Personal PRS Sales in order to be eligible for the Double Tickets Qualification.
f) 33rd NSC qualifiers who wish to opt for Double Tickets are required to indicate their
preference in the Online NSC Registration form.

4.3 A Double Tickets qualifier’s spouse will also be entitled to the accommodation in KL and/ or
coach and/ or domestic flight for attendance to NSC & AAN events (only applicable to
qualifiers from outstation branches). In the event that the spouse of a Double Tickets qualifier
chooses not to attend the NSC & AAN events, KL accommodation and domestic flights/
coaches will not be provided to the spouse as these items are to be strictly provided for event
attendees only. The qualifier will be required to arrange for KL accommodation and domestic
flight/ coach for his/ her spouse at his/ her own cost.

4.4 For qualifiers who do not wish to opt for Double Tickets, the existing quotas and rewards
under Table 1 remain applicable.

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 04 DOUBLE TICKETS & GROUP SALES QUALIFICATION

4.5 Qualifications based on Group Total NSC points are as follows:

Table 10: Qualification using Group Total NSC Points & the Rewards

RANKING AS AT 1 JAN MINIMUM PERSONAL MINIMUM GROUP REWARDS

OF THE YEAR TOTAL NSC POINTS TOTAL NSC POINTS

UTC – Agency NSC + AAN +

100,000 3.6 million
Supervisor SENSATIONAL DA NANG
NSC + AAN +
100,000 7.5 million
VIBRANT SRI LANKA
NSC + AAN +
100,000 11.0 million
PICTURESQUE FRENCH RIVIERA
UTC – Agency NSC + AAN +
250,000 8.6 million
Manager SENSATIONAL DA NANG
NSC + AAN +
250,000 17.5 million
VIBRANT SRI LANKA
NSC + AAN +
250,000 26.0 million
PICTURESQUE FRENCH RIVIERA
UTC – Group NSC + AAN +
500,000 23.0 million
Agency Manager SENSATIONAL DA NANG
NSC + AAN +
500,000 46.0 million
VIBRANT SRI LANKA
NSC + AAN +
500,000 70.0 million
PICTURESQUE FRENCH RIVIERA
Note 9
UTCs qualified under the group sales category are required to have a minimum of 1 qualified new recruit with Personal NSC Points
of at least 30,000. Qualifiers must also achieve a minimum of RM12,000 in Qualified Personal PRS sales during the campaign
period.
Note 10
UTC – GAMs who achieve a minimum of 150 million Group Total NSC Points will qualify for the Challenge Trip with the Personal
Total NSC Points of 500,000 requirement waived. However, they are still required to have a minimum of 1 qualified new recruit
with Personal Total NSC Points of at least 30,000. Qualifiers must also achieve a minimum of RM12,000 in Qualified Personal PRS
sales during the campaign period.

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 05 NSC TRIPS REFUND & DOWNGRADE OPTION

5.1 Should a qualifier be unable to attend the trip, he/ she may opt for a trip refund as per Table
11 below. Trip refunds are only applicable for Single Ticket qualifications, either via Personal
Total NSC points or Group Total NSC points.
Table 11: Trip Refunds Table

ENTITLEMENTS
(I) NSC/ AAN ATTENDANCE ENTITLEMENTS (II) TRIP ATTENDANCE ENTITLEMENTS
Refund of:
Non-refundable 1. RM1,500 for SENSATIONAL DA NANG
2. RM2,500 for VIBRANT SRI LANKA
3. RM5,000 for PICTURESQUE FRENCH RIVIERA

5.2 A qualifier is only allowed to seek a refund for the Trip Attendance Entitlement. NSC/ AAN
Attendance Entitlements are non-refundable and will remain with the qualifier.

5.3 All trip refunds will be credited into the qualifier’s commission account within 2 months upon
completion of the trip.

5.4 No individual upgrade of trip entitlement is allowed.

5.5 Qualifiers of higher level trips who wish to attend a lower level trip may opt to downgrade their
trip qualification during the online registration. For qualifiers who subsequently choose to
cancel their trip after the online registration period ends, the qualifiers will be refunded the
tour fare of the selected downgraded trip based on the refund amount of the downgraded trip
stated in the Trip Refund Table (Table 11) or as per the schedule stated in the Trip Entitlement
Cancellation Refund Table (Table 12), whichever is lower. Qualifiers will not be eligible to claim
the cost difference between the trip qualified for and the downgraded trip (if any).

5.6 For qualifiers who opt to downgrade their trip qualification, their cash rewards (if any) will
remain as per their original qualification. The table below illustrates the scenarios.

SCENARIO ORIGINAL QUALIFICATION DOWNGRADE TO DOWNGRADE TO

INCENTIVE TRIP 2 INCENTIVE TRIP 1
TRIP QUALIFIED + CASH REWARD CASH REWARDS CASH REWARDS
QUALIFIED (RM) (RM) (RM)
1 Challenge Trip + 7,500 7,500 7,500
2 Challenge Trip + 3,000 3,000 3,000
3 Challenge Trip + Nil Nil Nil
4 Incentive Trip 2 + 2,000 N/A 2,000
5 Incentive Trip 2 + Nil N/A Nil

5.7 No transfer of entitlements is allowed.

15
 06 TRANSPORTATION & ACCOMMODATION

6.1 Transportation
a. Outstation Branches (Ipoh, Seremban, Melaka, Muar, Kluang, Batu Pahat and
Temerloh)
i. Coach transportation is provided for qualifiers and second ticket holders from their
respective branches to KL (Hotel). Coach transportation will also be provided from KL
(Hotel) to KLIA/ KLIA 2 as well as upon return from KL (Hotel)/ KLIA/ KLIA2 to the
branches.
ii. Qualifiers and second ticket holders from these branches are required to register their
requirements for coach transportation in the online registration form by the stipulated
deadline. Should a qualifier fail to do so, no coach transportation will be arranged for
them and no transport claims will be entertained.
b. Outstation Branches (Alor Star, Bintulu, Seberang Perai, Johor Bahru, Kota Bharu,
Kota Kinabalu, Kuala Terengganu, Kuantan, Kuching, Miri, Penang, Sandakan, Sibu,
Sungai Petani and Tawau)
i. Domestic flights are provided for qualifiers and second ticket holders from their
respective domestic airports to KL one day before the NSC and upon return to their
branches after AAN/ the scheduled trip. Coach transportation will also be provided to
and from KLIA/ KLIA 2 and KL (Hotel).
ii. Qualifiers and second ticket holders from these branches are required to register their
requirements for domestic flights in the online registration form by the stipulated
deadline. No transport claims will be entertained.
c. Transport arrangements will be made for qualifiers who are not joining the trip to facilitate
their return to their respective branches the day after AAN.
d. Domestic flights will be provided solely for the purpose of attending NSC & AAN events.
Qualifiers and second ticket holders who wish to deviate from the group are required to
make their own arrangements and bear any additional costs involved. Ticket issuance is
subject to the terms & conditions of the respective airlines.
e. All qualifiers and second ticket holders are not allowed to claim mileage/ public transport
fares to and from KLIA/ KLIA 2, or to and from KL (Hotel) and KLIA/ KLIA 2, unless
otherwise provided for.
f. Klang Valley Branches (Bangsar, Cheras, Klang, Damansara Perdana, Puchong and Shah
Alam)
i. There will be no coach transportation provided for qualifiers and second ticket
holders from the above branches to attend the NSC and AAN events.
ii. However, these qualifiers and second ticket holders can register for coach
transportation to and from KLIA/ KLIA 2 for their trips at their respective branches by
the stipulated deadline. Should a qualifier or a second ticket holder fail to do so, no
coach transportation will be arranged for them. Coach transportation will be provided
if there is a minimum sign-up of 25 pax for each departure time per branch.

16
 06 TRANSPORTATION & ACCOMMODATION

g. Should a qualifier or second ticket holder wish to cancel his/ her coach transportation or
domestic flight requirements after completing their registration, he or she must notify
Public Mutual in writing by the online registration form submission deadline. Failure to do
so will result in a penalty charge along with additional charges incurred on the
cancellation (if any) which will be debited from the qualifier’s commission account. No
appeals will be entertained.
h. The following transportation arrangements are to be arranged by the qualifiers and
second ticket holder at their own cost:
i. Travelling to respective coach transportation pick-up points, or to and from domestic
airports (where applicable), and any other destinations as required except for those
that will be provided by the company as outlined above.
ii. Travelling to and from KLIA/ KLIA 2 for those who opt not to attend NSC and AAN.
iii. Any costs incurred due to a trip extension or deviation from the group (applicable to
both qualifiers and second ticket holders).
iv. If the trip departure date does not fall on the day after the AAN, transportation will be
provided for qualifiers and second ticket holders for the NSC/ AAN event. Please note
however, that there will be no additional transportation provided for qualifiers to and
from KLIA/ KLIA2 for the trip on the actual departure date. For example, if NSC & AAN
are held on 21 & 22 May 2022 respectively and the trip departure dates take place
from 15 August 2022 onwards, no transportation to and from KLIA/ KLIA2 will be
provided to the trip attendees and second ticket holders. They are required to make
their own arrangements to and from KLIA/ KLIA2 in August 2022 at their own expense
(to join the trip).

6.2 Accommodation
a. Accommodation provided in KL and during the trip will be on a twin sharing basis.
b. Room pairings will be arranged by the Company and any requests for a new room pairing
or change of room partner will not be entertained.
c. All qualifiers and second ticket holders are required to inform Public Mutual in writing by
the online registration form submission deadline on any changes, including partial or full
cancellation of his/ her accommodation requirements. Partial cancellation includes
checking in at a later date and/ or checking out earlier than the scheduled date. Failure to
do so will result in penalty charges, along with additional charges incurred on the changes
or cancellation (if any). These will be debited from the qualifier’s commission with no
appeals being entertained.
d. All other accommodation arrangements not mentioned above are to be arranged and
borne by qualifiers at their own cost, such as:
i. Qualifiers who opt not to attend the NSC and AAN events during the online
registration.
ii. Qualifiers who change their minds and decide to attend NSC/ AAN after the deadline
of the online registration due to any reason whatsoever (upon management approval)
will have to arrange for their own transportation and accommodation at their own
cost.

17
 06 TRANSPORTATION & ACCOMMODATION

iii. Any additional nights (if any) due to trip extension or deviation from the group, including
but not limited to the unavailability of connecting flights, late night arrivals, etc.
iv. Any other additional costs not mentioned are to be borne by qualifiers.
v. If there is no transportation arrangement to send the trip attendees back to their
respective branches after the trip (due to unavailability of connecting flights, late night
arrivals, etc), overnight accommodation will be arranged for the qualifiers and second
ticket holders only. Such arrangement will not be applicable for those who extend
their trip and/ or deviate from the group.
vi. Any additional upgrades or stays must be arranged individually and the cost to be
borne by the qualifiers.

6.3 Qualifiers may check the details of their coach transportation, flight schedules and hotel
rooming list on UTC Connect. A memo will also be sent out to all attendees when the listings
are published. Alternatively, you may also check with your respective branches for these
details.

6.4 Spouse Ticket Purchase:

a. A qualifier may opt to purchase a trip ticket, domestic flight ticket/ coach transportation,
accommodation in KL and NSC/ AAN event for his/ her spouse only, subject to
availability.
b. Qualifiers who wish to book accommodation in KL for his/ her spouse are required to
ensure that their request is indicated in the online registration forms.
c. The cost of coach transportation booking and the cost of the NSC/ AAN ticket will be
debited from the qualifier’s commission account.
d. Trip ticket and domestic flight ticket costs are required to be paid by cheque or online
transfer to the appointed travel agency before the submission deadline stated in the
online registration form. The final cost of any spouse fare purchases for the trip will be
determined upon completion of the trip. The qualifier is required to pay for any cost
differences which may occur. If the final cost is lower, the difference will be reimbursed to
the qualifier.
e. The costs of accommodation bookings are required to be paid by cheque or online
transfer to Public Mutual Berhad before the submission deadline stated in the online
registration form. The final cost of any spouse purchase for accommodation is subject to
change. The qualifier is required to pay for any cost differences which may occur. If the
final cost is lower, the difference will be reimbursed to the qualifier.
f. Qualifiers are required to provide a photocopy of their marriage certificate by the
stipulated deadline stated in the online registration form to support the purchase of a
spouse ticket. Failing this, the spouse purchase request will not be entertained.

18
 07 TRIP ATTENDANCE

7.1 The purchase of travel insurance is compulsory for all qualifiers/ spouse ticket purchases/
second ticket holders who have confirmed their trip attendance. These charges will be
debited from the qualifier’s commission account.

7.2 For qualifiers and second ticket holders who indicate via online registration that they will
purchase their own travel insurance yet fail to produce a copy of their policy to Public Mutual
by the submission deadline stated in the online registration form, Public Mutual will proceed
to arrange for the purchase of travel insurance on their behalf. The cost of insurance will be
deducted from the qualifier’s commission account. No appeals will be entertained.

7.3 All qualifiers will have to bear the cost of visa applications where applicable.

7.4 All trip attendance cancellations are subject to the Management’s discretion and approval will
be granted on a case to case basis.

7.5 Should there be any additional charges incurred on the attendance cancellation or ‘no show’,
such charges will be debited from the qualifier’s commission account.

7.6 Refunds may be granted as per the table below:

Table 12: Trip Entitlement Cancellation Refund Table

CANCELLATION PERIOD REFUND PERCENTAGE*

From Registration Form submission deadline until

40% of tour fare
31 calendar days before departure date
21-30 calendar days before departure date 30% of tour fare
11- 20 calendar days before departure date 10% of tour fare
1-10 calendar days before departure date
No refund
“NO SHOW” on departure day
* subject to change

7.7 In the event that a qualifier cancels his/ her trip attendance due to any reason after
confirmation is made via online registration, the refunded amount (if any) will be based on the
percentage stated in the Trip Entitlement Cancellation Refund Table (Table 12) or the amount
stated in the Trip Refund Table (Table 11), whichever is lower.

7.8 Refunds (if any) will be credited into qualifiers’ respective commission accounts.

19
 08 INTRODUCTION

ANNUAL AWARDS NITE 2022

8.1 The 2021 Annual Achievement Awards will be presented to Top Achievers in their respective
categories during the Annual Awards Nite 2022 or the 33rd National Sales Convention event.
Top Achievers will be publicly recognised and honoured when they receive the awards as well
as the cash rewards.

The categories of awards are as follows:

1) Top UTC – Personal Producer
2) Top UTC – Group Agency Manager
3) Top UTC – Agency Manager
4) Top UTC – Agency Supervisor
5) Top New UTC
6) Top UTC – Corporate Sales Producer
7) Top UTC – EPF Personal Producer
8) Top New UTC – EPF Personal Producer
9) Top Recruiter
10) Top PRC – Personal Producer
11) Top PRC – Corporate Sales Producer

8.2 Only UTCs who are also licensed as a Private Retirement Scheme Consultant (PRC) are
eligible to compete in the Annual Achievement Awards contest. New UTCs who join Public
Mutual for the first time with the rank of UTC in 2021 will be exempted from this requirement
for the first year of joining.

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 09 2021 ANNUAL ACHIEVEMENT AWARDS

9.1 Top achievers shall be presented with trophies and cash rewards as follows:
Table 13: Annual Achievement Awards
CATEGORY/AAA TITLE AWARD CASH
1. TOP UTC – PERSONAL PRODUCER
Top UTC – Personal Producer Challenge Trophy + Personal Trophy RM6,000
1st Runner-Up Personal Trophy RM4,500
2nd Runner-Up Personal Trophy RM3,000
Next 7 runner-ups Personal Trophy –
2. TOP UTC – GROUP AGENCY MANAGER
Top UTC – Group Agency Manager Challenge Trophy + Personal Trophy RM6,000
1st Runner-Up Personal Trophy RM4,500
2nd Runner-Up Personal Trophy RM3,000
Next 7 runner-ups Personal Trophy –
3. TOP UTC – AGENCY MANAGER
Top UTC – Agency Manager Challenge Trophy + Personal Trophy RM6,000
1st Runner-Up Personal Trophy RM4,500
2nd Runner-Up Personal Trophy RM3,000
4. TOP UTC – AGENCY SUPERVISOR
Top UTC – Agency Supervisor Challenge Trophy + Personal Trophy RM6,000
1st Runner-Up Personal Trophy RM4,500
2nd Runner-Up Personal Trophy RM3,000
5. TOP NEW UTC*
Top New UTC Challenge Trophy + Personal Trophy RM6,000
1st Runner-Up Personal Trophy RM4,500
2nd Runner-Up Personal Trophy RM3,000
Next 7 runner-ups Personal Trophy –
6. TOP UTC – CORPORATE SALES PRODUCER
Top UTC – Corporate Sales Producer Challenge Trophy + Personal Trophy RM6,000
7. TOP UTC – EPF PERSONAL PRODUCER
Top UTC – EPF Personal Producer Personal Trophy RM4,000
8. TOP NEW UTC* – EPF PERSONAL PRODUCER
Top New UTC – EPF Personal Personal Trophy RM4,000
Producer
9. TOP RECRUITER
Top Recruiter Personal Trophy RM4,000
1st Runner-Up Personal Trophy RM3,000
2nd Runner-Up Personal Trophy RM2,000
10. TOP PRC – PERSONAL PRODUCER
Top PRC – Personal Producer Personal Trophy RM4,000
11. TOP PRC – CORPORATE SALES PRODUCER
Top PRC – Corporate Sales Producer Personal Trophy RM4,000
* Only UTCs who join Public Mutual for the first time with the rank of UTC from 1 January 2019 to 1 December 2021 or UTCs who
rejoined Public Mutual during the said period after he/ she has ceased to be a Public Mutual UTC for more than 10 years will be
allowed to compete in the “Top New UTC” and “Top New UTC – EPF Personal Producer” categories.

21
 09 2021 ANNUAL ACHIEVEMENT AWARDS

9.2 Challenge trophies are to be kept at the respective winners’ servicing branch offices after
they have been presented to the winners.

9.3 An award winner who becomes the Champion of the same category for 3 consecutive years
gets to keep the Challenge Trophy as his/ her personal award on the third year of becoming
the Champion. This applies only to the categories of Top UTC – Group Agency Manager, Top
UTC – Personal Producer, and Top UTC – Corporate Sales Producer.

9.4 All award winners must also be a 33rd NSC qualifier.

9.5 Winners of the following award categories will be based on UTCs’ ranks as at 1 January 2021
and not on their current ranks regardless of any promotions made during the year:
• Top UTC – Group Agency Manager
• Top UTC – Agency Manager
• Top UTC – Agency Supervisor
• Top New UTC
• Top New UTC – EPF Personal Producer
Note: UTCs who join Public Mutual during the year will contest based on their entry ranks.

9.6 UTCs who are eligible to recruit during the year may also contest in the Top Recruiter
category, except for Career Manager (CM) and Senior Career Manager (SCM).

22
 10 CRITERIA & COMPUTATION OF SALES

10.1 UTCs can compete in more than one category.

For example: -
i) UTC – Group Agency Manager can compete in 7 categories namely:
• Top UTC – Personal Producer Category
• Top UTC – EPF Personal Producer Category
• Top UTC – Group Agency Manager Category
• Top UTC – Corporate Sales Producer Category
• Top Recruiter Category
• Top PRC – Personal Producer
• Top PRC – Corporate Sales Producer

ii) UTCs at UTC rank can compete in 7 categories namely:

• Top UTC – Personal Producer Category
• Top UTC – EPF Personal Producer Category
• Top New UTC Category (only those ranked UTC who joined Public Mutual for the first
time from 1 January 2019 to 1 December 2021 or UTCs who rejoined Public
Mutual during the said period after he/ she has ceased to be a Public Mutual
UTC for more than 10 years)
• Top New UTC – EPF Personal Producer Category (only those ranked UTC who joined
Public Mutual for the first time from 1 January 2019 to 1 December 2021 or UTCs
who rejoined Public Mutual during the said period after he/ she has ceased to be
a Public Mutual UTC for more than 10 years)
• Top UTC – Corporate Sales Producer Category
• Top PRC – Personal Producer
• Top PRC – Corporate Sales Producer

10.2 UTCs who rank as UTC – Agency Supervisor and above, as well as UTCs who joined the
company before 1 January 2019 are not allowed to compete in the Top New UTC and the
Top New UTC – EPF Personal Producer.

10.3 Past winners of the Top New UTC, Top New UTC – EPF Personal Producer and Top UTC –
Agency Supervisor Categories are not allowed to compete again under the same category.

10.4 Winners of the Top UTC – Agency Manager Category can only win the award up to a
maximum of 2 times.

10.5 UTC – Career Managers and UTC – Senior Career Managers are only allowed to compete in
the following categories:
• Top UTC – Personal Producer Category
• Top UTC – EPF Personal Producer Category
• Top UTC – Corporate Sales Producer Category
• Top PRC – Personal Producer
• Top PRC – Corporate Sales Producer

23
 10 CRITERIA & COMPUTATION OF SALES

10.6 Contesting UTCs must also fulfil the criteria of the categories they are competing in as per
below:
Table 14: Award Categories & Criteria

CATEGORY/SALES(Note 11) MINIMUM CRITERIA

TOP UTC – PERSONAL PRODUCER
PS (exclude CS) • Based on the highest Personal Total Annual Awards
Qualifying Sales.
• Must achieve min. 50 unique investors.
TOP UTC – GROUP AGENCY MANAGER (GAM)
GS (exclude CS) • Based on the highest Group Total Annual Awards Qualifying
Sales among all GAMs.
• Must achieve min. RM100,000 Personal Total Annual Award
Qualifying Sales.
TOP UTC – AGENCY MANAGER (AM)
GS (exclude CS) • Based on the highest Group Total Annual Awards Qualifying
Sales among all AMs.
• Must achieve min. RM100,000 Personal Annual Award
Qualifying Sales.
TOP UTC – AGENCY SUPERVISOR (AS)
GS (exclude CS) • Based on the highest Group Total Annual Awards Qualifying
Sales among all AS.
• Must achieve min. RM100,000 Personal Total Annual Award
Qualifying Sales.
TOP NEW UTC
PS (exclude CS) • Based on the highest Personal Total Annual Awards
Qualifying Sales.
• Must achieve min. 30 unique investors.
TOP UTC – CORPORATE SALES PRODUCER
CS from PS only a) Based on the highest Personal Net Qualifying c-Sales
generated from Corporate Investors.
b) Min. Net Corporate Sales of RM10 mil.
c) Min. 3 unique corporate clients, each with min Corporate Sales
amount of RM500,000.
TOP UTC – EPF PERSONAL PRODUCER
EPF – PS (exclude CS) • Based on the highest Personal Net Qualifying e-Sales(Note 12).
• Must achieve min. 50 unique investors.
TOP NEW UTC – EPF PERSONAL PRODUCER
EPF – PS • Based on the highest Personal Net Qualifying e-Sales(Note 12).
• Must achieve min. 30 unique investors.

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10 CRITERIA & COMPUTATION OF SALES

CATEGORY/SALES(Note 11) MINIMUM CRITERIA

TOP RECRUITER
PS (include CS) Based on highest number of Qualified New Recruits with
commissionable personal sales brought in.
TOP PRC – PERSONAL PRODUCER
PS (exclude CS) a) Min. RM1 mil Personal Qualified PRS Sales
b) Min. 100 unique contributors.
TOP PRC – CORPORATE SALES PRODUCER
CS from PS only a) Min. Corporate PRS Sales of RM1 mil.
b) Min. 3 new unique corporate clients, each with min.
contribution of RM100,000 and 5 unique contributors.
Note 11
PS - Personal Sales, GS - Group Sales, CS - Corporate Sales (Please refer to Section 15 for definition).
Note 12
Please refer to Section 11.5, sub-section B for the computation of Net Qualifying e-Sales.
Note 13
Please refer to Section 11.6 for the computation of Total Annual Award Qualifying Sales.

25
 11 COMPUTATION OF QUALIFYING SALES

11.1 Cumulative sales as below into Public Series and e-Series of Conventional and
Shariah-based Unit Trust Funds submitted and processed by the Head Office and computed
from 29 December 2020 to 28 December 2021 (dates are subject to change) will be
counted for the respective Annual Achievement Awards – Unit Trust Categories:
a. Commissioned-based Cash Sales of equity/ balanced/ mixed asset funds,
b. Commissioned-based EPF sales of equity/ balanced/ mixed asset funds.

11.2 Qualified PRS Sales refer to commissionable and non-commissionable Personal PRS sales
into Public Mutual’s Private Retirement Scheme of Conventional/ Shariah series of funds.
They are cumulative sales submitted and processed by the Head Office and computed from
29 December 2020 to 28 December 2021 only (dates are subject to change).

11.3 A UTC’s Personal Investments/ Contributions will be excluded from the UTC’s sales
computation for Annual Achievement Awards.

11.4 The Annual Awards Qualifying Sales equivalent will be computed as below:

Total Annual Awards Qualifying Sales = Net c-Sales + Net e-Sales

Table 15: Types of Qualified Sales and the Annual Awards Qualifying Sales Equivalent
TYPES OF SALES TYPES OF QUALIFYING SALES
Qualified Cash Sales into Equity/ Balanced/ Mixed Asset Funds(Note 14) RM1 = 1.0 c-Sales
Qualified EPF Sales into Equity/ Balanced/ Mixed Asset Funds(Note 15) RM1 = 1.0 e-Sales
NOTE 14
Qualified Cash Sales into Equity/ Balanced/ Mixed Asset Funds include initial, additional and switching sales from zero-load,
low-load and 1%-load units only (please refer to section 11.7 for more details).
NOTE 15
Qualified EPF Sales into Equity/ Balanced/ Mixed Asset Funds include initial and additional sales but exclude all switching sales.

11.5 Annual Awards Qualifying Sales Criteria:

Table 16: Computation of Annual Awards Qualifying Sales

CASH SALES INTO EQUITY/ BALANCED/ EPF SALES INTO EQUITY/ BALANCED/
MIXED ASSET FUNDS MIXED ASSET FUNDS
Abbreviation c-Sales e-Sales
Qualifying Sales (RM) (A) 1.0 1.0
Redemption of loaded units
Total redemption of
Redemption Amount to be from cash investment accounts
loaded units from
Deducted (B) in excess of 25% of the opening
EPF investment accounts
NAV of all loaded units from
cash investment accounts as at
end 28 December 2020
Computation of Net
Net c-Sales = (A – B) Net e-Sales = (A – B)
Qualifying Sales
Total Annual Awards Qualifying Sales = Net c-Sales + Net e-Sales

26
 11 COMPUTATION OF QUALIFYING SALES

A. Conversion of Net c-Sales into Annual Awards Qualifying Sales (for Retail Sales and
Corporate Sales):
i) Net c-Sales for Annual Achievement Awards will derive from Qualified Cash Sales of
Equity/ Balanced/ Mixed Asset Funds less Redemption Amount in Excess of the
Approved Redemption Limit of loaded units from cash investment accounts made during
the campaign period.
ii) When a UTC’s Personal or Group redemption exceeds the Approved Redemption Limit,
the excess redemption amount will be duly deducted from the Qualifying c-Sales.
iii) The Approved Redemption Limit of loaded units from cash investment accounts is fixed
at 25% of a UTC’s Personal or Group Net Asset Value of loaded units from cash
investment accounts as at end 28 December 2020.
iv) Net c-Sales from retail investors and corporate investors are calculated separately in
order to derive the winners for the respective awards categories.
v) The table below shows the computation of Net c-Sales and the conversion of Net c-Sales
into Annual Awards Qualifying Sales:

UTC OPENING APPROVED TOTAL REDEMPTION QUALIFIED NET

NAV (Note 16) REDEMPTION REDEMPTION AMOUNT IN CASH c-SALES
(AS AT END LIMIT (RM) EXCESS OF THE SALES (RM)
28 DEC 2020) (RM) APPROVED LIMIT (RM)
(RM) (RM)
(a) (b) (c) (d) = (c) - (b) (e) (f) = (e) - (d)
4 mil x 25% 1.2 mil – 1 mil 1.8 mil
UTC A 4 mil 1.2 mil 2 mil
= 1 mil = 200,000 (2 mil – 200k)
UTC B 0 x 25% 1 mil – 0 2 mil
0 1 mil 3 mil
(New) =0 = 1 mil (3 mil –1 mil)
0
5 mil x 25% 1 mil
UTC C 5 mil 500,000 (Redemption Value is 1 mil
= 1.25 mil less than Approved (1 mil – 0)
Redemption Limit)

1 mil x 25% 1 mil - 250,000 -250k

UTC D 1 mil 1 mil 500,000
= 250,000 = 750,000 (500k – 750k)
Note 16
Opening NAV refers to the net asset value of all loaded units from cash investment accounts under a UTC as at end 28 December
2020. Opening NAV for new UTCs who join during the campaign period will be defaulted at “0”.

27
 11 COMPUTATION OF QUALIFYING SALES

B. Conversion of Net e-Sales into Annual Awards Qualifying Sales (Retail Sales Only):
i) Net e-Sales for Annual Achievement Awards will derive from Qualified EPF Sales of
Equity/ Balanced/ Mixed Asset Funds less Total Redemption Amount of loaded units from
EPF investment accounts made during the campaign period.
ii) The table below shows the computation of Net e-Sales and the conversion of Net e-Sales
into Annual Awards Qualifying Sales:

UTC TOTAL EPF SALES TOTAL REDEMPTION OF NET e-SALES

INTO EQUITY/ BALANCED/ LOADED UNITS FROM EPF
MIXED ASSET FUNDS (RM) INVESTMENT ACCOUNTS (RM)
(a) (b) (a-b) = (c)
UTC A 1.5 mil 100,000 1.4 mil (1.5 mil – 100,000)
UTC B 500,000 550,000 -50,000 (500,000 – 550,000)
UTC C 2 mil 200,000 1.8 mil (2 mil – 200,000)

11.6 The full calculation to obtain the Total Annual Awards Qualifying Sales for a UTC is shown
in the tables below:
Table 17: Example of Total Annual Awards Qualifying Sales Calculation for UTC X

TOTAL ANNUAL AWARDS QUALIFYING SALES COMPUTATION

QUALIFYING SALES BROUGHT IN
BY UTC X
Abbreviation
Qualifying Sales (RM)
Redemption Amount to be
Deducted (RM)
Net Qualifying Sales
Total Annual Awards
Qualifying Sales
CASH SALES INTO EQUITY/ BALANCED/
MIXED ASSET FUNDS
c-Sales
2 mil
Assuming total redemption
exceeded Approved
Redemption Limit = 100,000
2 mil – 100,000 = 1.9 mil
1.9 mil + 2.8 mil = 4.7 mil
EPF SALES INTO EQUITY/ BALANCED/
MIXED ASSET FUNDS
e-Sales
3 mil
Assuming total redemption of
loaded units from EPF
investment accounts
= 200,000
3 Mil – 200,000 = 2.8 mil

28
 11 COMPUTATION OF QUALIFYING SALES

Table 18: Example of Total Annual Awards Qualifying Sales Calculation for UTC Y

TOTAL ANNUAL AWARDS QUALIFYING SALES COMPUTATION

QUALIFYING SALES BROUGHT IN
CASH SALES INTO EQUITY/ BALANCED/ EPF SALES INTO EQUITY/ BALANCED/
BY UTC Y MIXED ASSET FUNDS MIXED ASSET FUNDS
Abbreviation c-Sales e-Sales
Qualifying Sales (RM) 1 mil 2 mil
Assuming total redemption Assuming total redemption of
Redemption Amount to be
exceeded Approved loaded units from EPF
Deducted (RM)
Redemption Limit = 1.5 mil investment accounts = 1.8 mil
Net Qualifying Sales 1 mil – 1.5 mil = -500,000 2 Mil – 1.8 mil = 200,000
Total Annual Awards
-500,000 + 200,000 = -300,000
Qualifying Sales

11.7 Only switching transactions of cash sales from zero-load/ low-load/ 1%-load units into
Equity/ Balanced/ Mixed Asset Funds will receive Annual Awards Qualifying Sales based on
100% of the amount switched.

Switching transactions of EPF investment accounts will not be eligible for Annual Awards
Qualifying Sales.
Table 19: Switching Transactions that are Eligible for Annual Awards Qualifying Sales

TO RECIPIENT FUND EQUITY/ BALANCED/ MIXED ASSET FUNDS

(c-Sales)
SWITCHED OUT FROM

Low-load / 1%-load units 100%

Cash
Zero-load units 100%

29
 11 COMPUTATION OF QUALIFYING SALES

11.8 The following sales are excluded from the Annual Achievement Awards Contest:
a. Sales that are processed outside of the contest period.
b. Sales of zero-load/ low-load units/ 1%-load units.
c. All sales at Net Asset Value (Pink Form purchases).
d. All switching transactions from cash and EPF sales, except switching from cash sales’
zero-load/ low-load/ 1%-load units into equity/ balanced/ mixed asset funds. (Please
refer to section 11.7)
e. Corporate sales (with the exception of the Top UTC – Corporate Sales Producer and
Top PRC – Corporate Sales Producer Categories)
f. Sales of downlines equalised before or as at 1 January 2021.
g. Sales transferred in during the campaign period into UTC/ PRC’s personal sales or
group sales (e.g. sales of downlines who are transferred in or transfer of accounts),
including additional investments into the particular transferred accounts.

11.9 Only new UTCs with the highest Personal Total Annual Awards Qualifying Sales and a
minimum of 30 unique investors will be considered under the Top New UTC Category;
whereas only UTCs with the highest Personal Total Annual Awards Qualifying Sales and
a minimum of 50 unique investors will be considered under the Top UTC – Personal
Producer Category. These unique investors need not be new investors.

11.10 Only new UTCs with the highest Personal Net Qualifying e-Sales and a minimum of 30
unique investors will be considered under the Top New UTC – EPF Personal Producer
Category; whereas only UTCs with the highest Personal Net Qualifying e-Sales and a
minimum of 50 unique investors will be considered under the Top UTC – EPF Personal
Producer Category. These unique investors need not be new investors.

11.11 Only PRCs with the highest Qualified Personal PRS Sales (excluding corporate sales) and
a minimum qualified personal sales of RM1 million along with a minimum of 100 unique
contributors below 54 years old will be considered under the Top PRC – Personal Producer
Category. These unique contributors need not be new contributors.

11.12 Only PRCs with the highest Qualified Corporate PRS Sales and who fulfil the criteria below
will be considered under the Top PRC – Corporate Sales Producer Category:
i) A minimum corporate PRS sales amount of RM1 million.
ii) A minimum of 3 new unique corporate clients, each with a minimum contribution of
RM100,000 cumulatively and a minimum of 5 unique contributors of all ages for each
corporate client registered and processed during the contest period.
iii) Corporate PRS Sales which include contribution amounts from Employer Contribution,
Vesting Programs and employees’ salary deduction.
vi) A corporate client with both employees’ salary deduction and Vesting Programs will be
counted as 1 unique corporate entity.

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 11 COMPUTATION OF QUALIFYING SALES

11.13 Only UTCs with the highest Group Total Annual Awards Qualifying Sales will be
considered under the Top UTC – Agency Supervisor, Agency Manager, and Group Agency
Manager categories. Group Total Annual Awards Qualifying Sales is defined as the
aggregate of Net c-Sales and Net e-Sales from the group.

11.14 Only UTCs with the highest Personal Net Qualifying c-Sales generated from Corporate
Investors and a minimum net corporate sales of RM10 million along with a minimum of 3
unique corporate clients, each with a minimum sales amount of RM500,000 will be
considered for the Top UTC - Corporate Sales Producer Category. These 3 unique
corporate clients need not be new clients.

11.15 Only recruiters with the highest number of qualified new recruits who bring in
commissionable Personal Sales will be considered under the Top Recruiter Category.

11.16 A Top Recruiter must qualify for NSC. Should there be a tie in the number of qualified new
recruits in the Top Recruiter Category; the Personal Total Annual Awards Qualifying
Sales of their qualified new recruits will be used to determine the winner.

11.17 NAV computation excludes the following:

a. NAV of zero-load/ low-load/ 1%-load units.
b. NAV of UTC’s own investments.
c. NAV under pink forms.
d. Corporate account NAV (except for Corporate Sales Category).

11.18 Redemption Value computation excludes the following:

a. Redemption of zero-load/ low-load/ 1%-load units.
b. Redemption of UTC’s own investments.
c. Redemption of units under pink forms.
d. Redemption from Corporate accounts (except for Corporate Sales Category).
e. Transactions from accounts of downlines equalised before or on 1 January 2021.

11.19 Cash rewards will be credited into the winners’ bank accounts after the awards
presentation.

11.20 All Annual Achievement Awards will be presented during AAN event except for the awards
of 3rd to 9th runners-up under the Top UTC – Personal Producer, Top New UTC and Top
UTC – Group Agency Manager categories; and awards for Top Recruiters, Top New UTC
– EPF Personal Producer, Top UTC – EPF Personal Producer, Top PRC – Personal
Producer and Top PRC – Corporate Sales Producer awards which will be presented in the
NSC event.

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 12 GENERAL RULES & REGULATIONS

12.1 Contest period: 29 December 2020 – 28 December 2021 (subject to change).

12.2 Both the NSC and AAN contests are open to all registered Public Mutual UTCs.

12.3 UTCs/ PRCs must be registered and active UTCs/ PRCs of Public Mutual during the contest
period, at the time of the NSC/ AAN events and awards presentation, throughout the trip
duration as well as during the trip refund and cash rewards payout period.

12.4 All UTCs/ PRCs must agree to appear in publications (i.e reports, souvenir programmes,
digital and/ or newspaper advertisements etc) in order to participate in the AAN contest. All
Annual Achievement Award winners must agree to appear in any publication and attend the
awards ceremony for their respective awards presentation. UTCs/ PRCs who decline to
appear in any publication or do not attend the ceremony will have their entitlements forfeited
and they will no longer be entitled to the award and its privileges (if any). No representation
is allowed.

12.5 All entitlements (except for Trip entitlement) and privileges are not redeemable for cash. All
entitlements are subject to change without prior notice.

12.6 Domestic flights, coach arrangements and KL accommodation arrangements come with the
attendance of NSC and AAN events and may be arranged for outstation qualifiers and
second ticket holders only.

12.7 All amounts chargeable for the purchase of spouse trip tickets, domestic flights, coaches,
KL accommodation etc. (where relevant) will be subject to applicable taxes at the prevailing
rates, as may be required by the Government.

12.8 The Company reserves the right to decide whether to publish or to not publish photo(s) of
qualifiers or winners in internal or external publications without giving prior notice.

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 13 ONLINE REGISTRATION

13.1 The online registration form is to be completed by qualifiers only.

13.2 All qualifiers are required to register ONLINE to confirm their attendance to the trips, NSC
and AAN events at www.publicmutualutcconnect.com.my.

13.3 All qualifiers are required to ensure that the information provided in the online registration
form is accurate.

13.4 All qualifiers are advised to save and print a copy of the registration form submitted to
Public Mutual for their own reference purposes.

13.5 All qualifiers without a PC or internet connection may proceed to their respective branches
to complete their online registration for the 33rd NSC/ AAN 2022.

13.6 The online registration form will be made available in January 2022. Failure to register online
by the stipulated deadline will result in forfeiture of all entitlements. No appeals will be
entertained.

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 14 EVENT ATTENDANCE

14.1 The 33rd NSC and AAN 2022 events are tentatively scheduled to take place on 21 & 22 May
2022 respectively, with the departures for all trips scheduled to take place from 23 May 2022
onwards or on any dates that the company deems suitable (dates being subject to change).

14.2 Qualifiers must attend both the NSC and AAN events. Attendance to only one event i.e.:
either NSC or AAN instead of both events is not allowed.

14.3 Spouse of the Annual Achievement Award Winners will be invited to attend the NSC and
AAN events. This invitation does not apply if the spouse is already a NSC qualifier or Annual
Achievement Award winner. This invitation does not include any other arrangements other
than for the event attendance.

14.4 Qualifiers/ spouses (in cases of spouse ticket purchase) or second ticket holders who are
unable to attend the NSC/ AAN event after confirming their attendance during online
registration are required to inform Public Mutual in writing. He/ She will be subject to the
penalty charges as below, which will be debited from the relevant UTC’s commission
account.
Table 20: Non-attendance to NSC/ AAN Penalty Charges

CANCELLATION PERIOD PENALTY CHARGES

From Registration Form submission deadline until

50% of the event cost
61 calendar days before the event date
31 - 60 calendar days before the event date 75% of the event cost
1 - 30 calendar days before the event date 100% of the event cost & full cost
of transportation + accommodation
“NO SHOW” on the event date
(if applicable)

15 DEFINITIONS

15.1 Personal Total NSC Points refer to the total NSC Points converted from the Net c-NSC
Points, Net b-NSC Points and Net e-NSC Points generated from UTC’s Qualified
Personal Sales.

15.2 Group Total NSC Points refer to the total NSC Points converted from the Net c-NSC
Points, Net b-NSC Points and Net e-NSC Points generated from UTC’s downlines’
qualified sales excluding UTC’s own personal NSC points.

15.3 Personal Total Annual Awards Qualifying Sales refer to the aggregate of Net c-Sales
and Net e-Sales brought in by UTC.

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 15 DEFINITIONS

15.4 Group Total Annual Awards Qualifying Sales refer to the aggregate of Net c-Sales and
Net e-Sales produced by UTC’s downlines excluding the UTC’s own personal sales.

15.5 Qualified Sales refer to either cash or EPF sales that will be included in the calculation for
the campaign.

15.6 Qualified Personal PRS Sales is defined as commissionable and non-commissionable

PRS sales brought in from PRS contributors below 54 years old.

15.7 Corporate Sales refer to the UTC’s Net c-Sales from qualified non-individual investors
brought in by the UTC.

15.8 Processed Sales refer to sales which the documentation and monies are received by
Public Mutual’s Head Office. Floating sales are not counted.

15.9 Qualified New Recruits refer to:

a. Recruits who join Public Mutual for the first time regardless of rank within the contest
period (Date of Joining: 1 January 2021 – 1 December 2021 or UTCs who rejoined
Public Mutual during the said period after he/ she has ceased to be a Public Mutual
UTC for more than 10 years), and
b. Recruits who are registered and remained active during the contest period and at the
time of the award presentation, and
c. Recruits who brought in commissionable sales within the contest period.

15.10 Commissionable Sales refer to sales with a sales charge of at least 1.5% of which the
sales volume will contribute to the Promotion Quota, Yearly Maintenance Quota and
Indirect Commission computation.

15.11 Unique Investors refer to investors (by NRIC) who invest in loaded units of equity/
balanced/ mixed asset funds with approved Suitability Assessment into Public Series and
e-Series of Conventional and Shariah-based Unit Trust Funds during the campaign period.
Unique investors who conduct switching of cash sales from zero-load/ low-load/ 1%-load
funds into equity, balanced and/ or mixed asset funds within the campaign period will also
be taken into consideration.

15.12 Unique Contributors for Top PRC – Personal Producer refers to contributors (by NRIC)
below 54 years old, who contribute into Public Mutual’s Private Retirement Scheme of
Conventional / Shariah series of funds.

15.13 Unique Corporate Client for Top PRC – Corporate Sales Producer refers to a corporate
entity based on its individual business registration number.

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 16 NOTIFICATION

16.1 Your NSC Qualification Points will be made available on UTC Connect – OLE.

17 MISCELLANEOUS

17.1 The appropriate dress codes for NSC/ AAN are:

a. NSC – Office Attire
b. AAN – Formal

17.2 There will be NO collection of materials on behalf of other qualifiers/ qualifiers’ spouses on
NSC/ AAN day.

17.3 There will be NO exchange of T-shirt sizes allowed on NSC day.

18 COMPANY’S RIGHT

18.1 In the event where there are any inconsistency(ies), conflict(s), ambiguity(ies), or
discrepancy(ies) between the English and Mandarin and/or Bahasa Malaysia versions of
these Rules & Regulations, the English version will prevail only in respect of such
inconsistency(ies), conflict(s), ambiguity(ies), or discrepancy(ies).

18.2 The Company has the sole discretion in granting any privileges for the above programme
and further reserves the rights to modify, change or discontinue any of the above awards,
entitlements, privileges, arrangements or programmes according to the Company’s policy.
The decision of the Company is final and no correspondence or appeals will be entertained.

18.3 The Company reserves the right to use, promote and publish names and photographs of
qualifiers/ winners for advertising and publicity purposes without providing additional
compensations or prior notice.

18.4 The Company reserves the right to disqualify UTCs found to be manipulating the
campaigns/ contest and/ or online registration results without having to provide any reason
whatsoever. No appeals will be entertained.

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 19 DISCLAIMER

19.1 The Company is not responsible for any amendments and special arrangements other than
those specified or made by the Company. Any fees or costs incurred for any cancellations
or amendments to arrangements scheduled by the Company must be borne by the
qualifiers.

19.2 The Company will assume no responsibility for and shall not be liable for the acts or
omissions of any party, or for any circumstances outside of its control, including unsafe
conditions, terrorism, health hazards including pandemics, illnesses, or weather hazards
before and during the duration of any events and/ or trips. In the event of cancellation of any
events and/ or trips in light of such circumstances, the Company retains the full discretion to
act, cancel without any compensation or make any necessary changes according to the
government’s directive and the Company’s policy.

19.3 The Company will not be held liable for losses or injuries, rights, claims or actions of any kind
in connection with the trips, NSC/ AAN events, or any other company’s approved
arrangements, whether resulting from the acceptance, use/ misuse of the awards,
entitlements or privileges received from this contest participation or as a result of the
scheduled trips and NSC/ AAN events.

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HEAD OFFICE CUSTOMER SERVICE HOTLINE

Menara Public Bank 2, 03-2022 5000

No. 78, Jalan Raja Chulan,
50200 Kuala Lumpur.

TELEPHONE

03-2022 6800

FA C S I M I L E

03-2022 6900

WEBSITE

www.publicmutual.com.my

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