VETRIVEL MUTHUSAMY

Tiruchirappalli, Tamil Nadu - India - 620017 | 09916008877

vetrivel.muthusamy01@gmail.com | www.linkedin.com/in/vetrivel-muthusamy/

SUMMARY
★ More than 7 years of experience in the field of QA/Testing with specialization in the
testing of telecom billing applications and testing of web-based & Client-Server
applications, effective use of QA, and Testing practices.
★ Strong knowledge of all phases of SDLC and Strong working knowledge of all
Software testing phases (System testing, Sanity testing, Functional testing,
System Integration testing, Performance testing, UAT)
★ Experienced in defining Testing Methodologies, Designing Test Plans and Test
Cases, based on standards for Software Development, and effective QA
implementation in all phases of the Software Development Life Cycle (SDLC).
★ Leading and mentoring highly proficient QA Teams across onshore/offshore.
★ Proficient in all cycles of software testing life cycle from requirement gathering, test
planning to defect tracking and managing defect lifecycle.
★ Extensive experience in coordinating the testing effort, responsible for test
deliverables, daily dashboard preparation & issue escalations between different
teams in different geographical locations.
★ Good experience in preparation of the testing environment, getting third-party
interfaces integrated for UAT, Installation testing, Replication of problems &
Generation of the bug report.
★ Has good Domain Knowledge in Telecom, OSS/BSS, and worked with major telecom
giants across the globe.
★ Professional experience in designing Test Cases and Test Scripts for Windows, Shell
scripting, and UNIX environments.
★ Developing and Maintaining Test Scripts, analyzing bugs, and interacting with
development team members in fixing the defects.
★ Good interpersonal skills, result-oriented, hard-working with a quest and zeal to learn
new things with an optimistic approach and undertake challenging tasks

TECHNICAL SKILLS
Testing Tools: Siebel CRM, Singleview, OFS, Mediation, Putty and WinScp
Defect Tracking Tools: Quality Center, Atlassian Jira
Operating System: Windows 7, 10 & 11, Unix/Linux
Programming Languages: C, C++, Java, VB Script, Shell Scripting(Unix)
RDBMS/ Database: SQL/Oracle, PostgreSQL
Additional Skills: GIT/GitHub, SOAP UI, Rest API

EXPERIENCE

Lead Test Engineer Jan 2021 - Present

Prodapt Solutions Private Limited, Chennai, IN
Project Title: Prime Biller Wholesale | WIN | CCABS Migration
Client: https://www.verizon.com/ - Prime Biller
Product: Singleview, SQL, UNIX, WINSCP, and IME
Modules Handled
Customer Management, Rating, Billing & Invocing, AR, LPC, VZ450, Bill Data Tape(BDT),
Mediation System (IME)

Responsibilities

★ Co-ordination of testing efforts for (SIT and OAT) System Integration testing and
Operations Acceptance Testing.
★ Leading SIT for readiness to migrate the billing system from CCABS to PBW.
★ Managing QA for Billing, B2B (bill to bill comparison with BSCS), and Rating of
production data in Singleview to make sure BAU.
★ Preparation of Test deliverables, managing entry and exit criteria for testing, and being
involved in the complete testing life cycle.
★ Preparation and Reporting of daily test status report, defect report, issue escalations to
Release management and all stakeholders.
★ Participation in daily execution status meetings, Triage meetings, Defect management
meetings, and migration plan discussions with Amdocs development teams and
Vodafone.
★ Co-ordination of Build deliveries, Deploying Hotfixes for critical issues in production.

Associate Projects - Sr. Test Analyst Feb 2019 - Jan 2021

Cognizant Technology Solutions Private Limited, Bangalore
Project Title: Billing Transformation Program
Client: https://www.inmarsat.com - Inmarsat Satellite Telecommunications
Product: Singleview, SQL, UNIX, WINSCP, and IME, ServiceNow
Modules Handled
Customer Management, Service activation, Deactivation, Rating, Billing & Invocing, Adjustments,
LatePayments, Discounts or Vouchers, Mediation System (IME)

Responsibilities

★ Performing Reference Shakeout/Sanity for the weekly new PC dump containing new
Offers, Pricing packages defined in EPC for any defect or new functionality.
★ Preparing Regression test bed in a new version after performing regression clean up
activity wherein deleting unwanted/obsolete functionality test cases from the test bed.
★ Designing and Execution of Test Cases for the new Functionality as per the
Requirements/CR/HLD doc from client.
★ Testing of critical Production defects (ECRs) before deploying them into Production.
★ Testing of new offers defined in Product Catalog for correct rating.
★ Providing Technical support for Enabler and Ensemble team for activities of 3G
subscribers (voice and data) like Usage/Event Processing, Re-guiding, Re-rating, LD
changes, End of Cycle MAPs for generating extracts for billing.
★ Achieved 100+ production defects reproduced, Retested along with regression Tests,
Provided walkthrough to Business, and deployed into Production in 30 days.

Solution Test Analyst Oct 2017 - Feb 2019

Tech Mahindra Limited, Bangalore
Project Title: BT Group Telecommunications company – e-Commerce
Client: https://www.bt.com/ - British Telecom - Mobile Domain
Product: Agent.com, BT.com order management for BT Mobile(SIM, Handset and FamilySIM),
RoBTESB, MCSO, XML Gateway, Siebel CRM(OneView)

Modules Handled
Component Tester - Customer/Agent Order experience, Employee Benefits, SIM and Handset
warehouse stock, Family SIM Entire Stuff. Referring Wireframe for GUI.

Responsibilities

★ Designing Test cases based on Requirements and HLD and getting reviews with
Development team, Business analyst and Peer review within the ST team.
★ Execution of test cases and Identifying/reporting the SERF (Software Enhancement
Request Form)/ Defect in Lotus Notes.
★ Tracking all the open serfs and discussing them with the development team.
★ Executing Regression test cases for checking existing functionality works fine in
accordance with the new functionality/new code.
★ Sending Daily Dashboard report of Execution status/Defect status to internal and external
clients, Businesses and development.
★ KT sessions are arranged to the Junior team mates to understand the functionality better
and mentored the team mates.

Application Development Associate Feb 2017 - Sep 2017

Accenture Solutions Private Limited, Chennai
Project Title: BT Group Telecommunications company
Client: https://www.bt.com/ - British Telecom - Mobile Domain
Product: Agent.com, BT.com order management for BT Mobile(SIM, Handset and FamilySIM),
RoBTESB, MCSO, XML Gateway, Siebel CRM(OneView), OFS, KCIM, Order.com, and Amdocs

Modules Handled
End to End Tester - SIM Avtivation, Deactivation, Shipment to Customer, Order Fullfillment
Verification for Contract, Service and Usage Billing, Warehouse shipment verification. Handset
DSR, Customer/Agent Order experience, Employee Benefits, SIM and Handset, Family SIM
Entire Stuff. Referring Wireframe for GUI, and Referring Storm Design for Test Design.
UAT Testing for SIM and Handset Delivery with Brightstar UK.

Responsiblities

★ Going through CR (Change Request) and IA (Impact Assessment) Documents and

Uploading Requirements into the Quality Center.
★ Designing Test Rules, Calendar Highlights (HLS) based on the IA.
★ Test Planning and Estimations
★ Designing Calendar/Test cases after review with Development team, Business analyst
and Peer review with in the ST team.
★ Designing test cases based on Requirements and getting reviewed them by business
owners (Sprint)
★ Execution of test cases and Identifying/reporting the defects in Quality Center.
★ Testing of BT Mobile SIM, Handset, and Family SIM Regression test cases in IST period
before UAT on (production alike end to end) E2E env.
★ Tracking all the open defects and discussing them with the development team.
★ Analyzing and implementing additional requirements and LATE CRs.
 ★ Applying Hotfixes to ST envs for critical and severe defects.
★ Automation Sanity of the latest build before sending to Sprint for UAT
★ Re-testing of UAT defects after fixing by Development before sending to UAT team.
★ Validating defects opened by UAT before sending them to Amdocs developers for fixing.
★ Supported on call on bridges between UAT tester, Developers, Sprint Applications (third
party) and Business if required in case of a dispute on defect.

AGP Test Engineer - Accenture Nov 2014 - Feb 2017

Gapbridge Software Services Private Limited, Chennai
Project Title: BT Group Telecommunications company
Client: https://www.bt.com/ - British Telecom - Mobile Domain
Product: Agent.com, BT.com order management for BT Mobile(SIM, Handset and FamilySIM),
RoBTESB, MCSO, XML Gateway, Siebel CRM(OneView), OFS, KCIM, Order.com, and Amdocs,
Product Master File (PMF)

Modules Handled
End to End Tester - SIM Avtivation, Deactivation, Shipment to Customer, Order Fullfillment
Verification for Contract, Service and Usage Billing, Warehouse shipment verification. Handset
DSR, Customer/Agent Order experience, Employee Benefits, SIM and Handset, Family SIM
Entire Stuff. Referring Wireframe for GUI, and Referring Storm Design for Test Design.

Responsiblities

★ Requirement gatherings from business, Test planning, and Designing.

★ Designing and Execution of E2E test cases for User Acceptance Testing.
★ Translating client's business requirement to Test requirements with business analyst
★ Performing GAP Analysis between the Client's business requirements with regards to
Solution Development and Testing/QA strategy.
★ Participating in defining Service packages, Pricing Packages, Discount packages, billing
offers, Ordering components, and Product Master File (PMF).
★ Testing order life cycle mainly three types of activities: Order Management, Negotiation,
Delivery, and Notification processes and Order tracking and error handling.
★ Dashboard preparation and reporting of testing execution status, defect status to all
stakeholders.
★ Participation in daily Triage call, defect meetings with business users, UAT team,
development teams, and third party application owners.
★ Participation in daily handoff meetings with onsite/offshore team for better co-ordination
among the onsite-offshore team.

EDUCATION

Master's Degree - Computer Science May 2021 - Jun 2022 (Expected)

Liverpool John Moores University, UK
PG Diploma - Software Development Engineering Mar 2020 - May 2021
International Institute of Informational Technology, Bangalore
CGPA: 3.27/4
Bachelor's Degree - Computer Application Aug 2009 - May 2012
Valluvar College of Science and Management, Karur
GPA 7/10
REFERENCE
Will be provided on request.