Bleisen Jaén 4-808-350 – Jahir Pitty 4-812-377 - Oscar Víquez 8-981-1359 – Evelio Arcilla 4-800-2235 – José Casazola 4-802-798

Implement and follow

up on the solution
Define the problem
Diagnose the situation so that your focus is on the Generate alternative Leaders may be called upon to direct others to
problem, not just its symptoms. Helpful problem-
solving techniques include using flowcharts to
solutions Evaluate and select an implement the solution, "sell" the solution, or
identify the expected steps of a process and cause- alternative facilitate the implementation with the help of
and-effect diagrams to define and analyze root Postpone the selection of one solution others. Involving others in the implementation
causes. until several problem-solving is an effective way to gain buy-in and support
Skilled problem solvers use a and minimize resistance to subsequent
alternatives have been proposed.
series of considerations when changes.
Considering multiple alternatives can
selecting the best alternative.
significantly enhance the value of your
ideal solution.

Reviewing and Evaluating the possible

documenting impact of new tools and
revised policies in the A particular
how processes - Plan and implement a pilot test
development of your "what alternative will Implementation
currently work Many alternative solutions to the of the chosen alternative
should be" model. solve the problem of the alternative
problem should be generated before Gather feedback from all
without causing is likely.
final evaluation. A common mistake in affected parties
other unanticipated
problem solving is that alternatives are - Seek acceptance or consensus
problems.
evaluated as they are proposed, so the by all those affected
first acceptable solution is chosen, - Establish ongoing measures
- Specify underlying causes even if it’s not the best fit. and monitoring
- Consult each faction involved for - Evaluate alternatives relative to a - Evaluate long-term results
target standard based on final solution
information
- State the problem specifically - Evaluate all alternatives without bias
- Specify short- and long-term - Evaluate alternatives relative to
alternatives established goals
- Brainstorm on others' ideas - Evaluate both proven and possible
- Seek alternatives that may solve the outcomes
problem