POSITION DESCRIPTION

SECTION 1 – POSITION ATTRIBUTES

Title Learning & Development Advisor

Classification Corporate Services Level 3 (Above Barrier)
Group/Office Safety Education and Promotion
Branch Safety Education
Section Regulatory & Technical Training
Location Brisbane
Position Number 1985,2646
Reports to Team Leader Regulatory & Technical Training
Number of Subordinates Nil
Security Level Entry Level
Safety Sensitive Position No
Authorised by P&P November 2015

SECTION 2 – OVERVIEW OF THE ROLE

Overview of CASA

The primary function of the Civil Aviation Safety Authority (CASA) is to conduct the
safety regulation of civil air operations in Australia and the operation of Australian
aircraft overseas. CASA achieves this by developing, circulating and implementing
appropriate aviation safety standards and effective enforcement strategies to
secure compliance with those standards.

CASA also has a range of other safety-related functions, including the provision of
safety education and training programs and aviation safety advice designed to
encourage a greater acceptance by the aviation industry. The Safety Education
Branch provides educational solutions to build CASA capability and industry
knowledge through regulatory and technical training, professional development
and aviation safety seminars.

Overview of Safety Education and Promotion Division:

The Safety Education and Promotion Division (SEP) is responsible for a range of
safety initiatives aimed at improving aviation safety in Australia.

The Safety Promotion Branch utilises a range of professional communications and

marketing approaches to develop and deliver aviation safety promotion campaigns.
These campaigns result in the dissemination of safety information and promotional
materials to the aviation industry and associated stakeholders, via the most cost
effective and timely communication methods and channels. Safety Promotion also
produces the Flight Safety Australia magazine.

The Safety Education Branch is responsible for the coordination and provision of
high quality structured learning and development to all CASA staff and delegates
through Regulatory & Technical Training (R&TT), a range of professional
development activities, and education of the aviation community through the
Aviation Safety Advisors (ASA).

The Regulatory and Technical Training (R&TT) section, transforms corporate

strategies, legislation, and regulatory and technical training requirements into
effective learning solutions. These learning solutions are developed in accordance
with CASA corporate objectives, policies and practices, and standards of the
International Civil Aviation Organisation (ICAO), and target four core groups:
1. CASA staff employed in roles that exercise regulatory powers,
2. Industry delegates acting on CASA’s behalf,
3. CASA staff employed in regulatory support roles, and
4. CASA staff that provide administrative support within certain divisions.

The Role in Context

This role reports to the Team Leader R&TT.

This role is responsible for developing CASA-specific regulatory and technical

learning initiatives (training) including all resources required for implementation,
coordination and evaluation of those learning initiatives.

This responsibility involves analysing learning needs, designing and developing

learning initiatives, coordinating the implementation of developed learning
initiatives and monitoring learning initiative effectiveness through evaluation,
quality assurance and continual improvement processes.

The role may also extend to facilitating learning initiatives, consulting with internal
subject matter experts (SME’s), managing projects, procuring the services of
external training providers, and engaging with internal and external stakeholders.

SECTION 3 – OPERATING ARRANGEMENTS FOR THE ROLE

The position is Brisbane based and may require some interstate travel.
SECTION 4 – POSITION ACCOUNTABILITIES

The Learning and Development Advisor is responsible for developing CASA-

specific regulatory and technical learning initiatives including all resources required
for implementation and evaluation. This includes:

1. Conducting Training Needs Analysis (TNA) and working with TNA’s

authored by colleagues.

2. Writing design strategies for learning initiatives and presenting design

concepts to course owners and SME’s.

3. Developing learning resources determined in design strategies including

but not necessarily limited to:
 Assessment guides;
 Asynchronous eLearning;
 Case Studies;
 Evaluation documents;
 Facilitation Guides;
 Handouts;
 Job aids;
 Learner Guides;
 Paper-based self-study;
 PowerPoint Presentation; and
 Other resources as required.

4. Coordination of User Acceptance Testing (UAT) and/or pilot presentations and

modifying content based on UAT and pilot presentation feedback.

5. Preparing final resources for release to CASA staff members and

briefing SME’s and appointed facilitators.

6. Leading the evaluation, validation and continuous improvement of

assigned learning initiatives.

7. Liaising with administration and coordination colleagues to establish

courses in CASA’s Learning Management System (LMS).

8. Completing other tasks as allocated by the R&TT Team Leader.

9. Providing support to other members of SEP and CASA as required.

10. Promoting workplace safety, equity and diversity, participative

management and environmental management in the workplace, and
acting in accordance with the CASA Values and Behaviours.
SECTION 5 – SELECTION CRITERIA

5.1 Qualifications and/or Experience

Mandatory

 Minimum three years’ experience working in a learning and development

(L&D) organisation, L&D function within an organisation, or similar.
 Certificate IV in Training & Assessment (TAE40110), or equivalent.
 Minimum three years’ experience developing learning solutions for:
- Face-to-face presentation; and
- eLearning presentation.

Desirable

 Other tertiary qualifications and/or course completion relating to adult learning.

 Demonstrable experience in:
- Curriculum design.
- Undertaking continuous improvement and quality assurance activities.
- Development of L&D programs in a technically complex environment.
- Working in a geographically dispersed team.
- Applying evaluation methodologies.
 Aviation industry experience.
 Consulting and/or working with internal SME’s.

5.2 Contributes to strategic thinking

 Demonstrates a record of implementing training and development

solutions that meet an organisation’s goals.
 Demonstrates an understanding of R&TT’s role in contributing to CASA’s
strategic direction.
 Gathers and investigates information from a variety of sources, explores
differing viewpoints and identified any critical gaps.

5.3 Achieves results

 Contributes their own expertise to achieve outcomes for R&TT and

CASA.
 Values specialist expertise and capitalises on others’ skills and
knowledge.
 Sees projects through to completion including monitoring progress and
adjusting work plans as required.
5.4 Cultivates productive working relationships

 Builds and sustains relationships with a network of key people internally

and externally.
 Demonstrates an ability to work effectively as part of a team or
individually.

5.5 Exemplifies personal drive and integrity

 Able to demonstrate a professional, ethical and values-driven approach to

work that adheres to the CASA Values and Code of Conduct.
 Is resilient in the face of pressure.
 Takes personal responsibility for meeting objectives and progressing work.

5.6 Communicates with influence

 Highly developed written and oral communications skills.

 Listens carefully to ensure understanding of others’ views.
 Is tactful and diplomatic in dealing with people.