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MBA Semester 2-SUMMER 2015

MB0047 – MANAGEMENT INFORMATION SYSTEMS

Q.1: In today’s life, Individuals rely on information systems, generally Internet-based, for
conducting much of their personal lives: for socializing, study, shopping, banking, and
entertainment. Information technology refers to anything related to computing technology,
such as networking, hardware, software, the Internet, or the people that work with these
technologies. How do you differentiate between information system and information
technology? Explain using an example.
ANSWER: Differentiation between information system and information technology
Information systems are collections of computers, networks, software, and people who create, store,
modify, and distribute data and information … Get complete Answers on www.smuHelp.com

Q.2: Explain decision making with MIS using Travelling salesman problem

ANSWER: Meaning of decision making with MIS:

1. Tactical decisions: An important task of all employees within the organisation is to make
decisions about various things. At the lowest level of the organisation, the workers have to decide
how to go about their work. Although … Get complete Answers on www.smuHelp.com

Q.3: How to use information system to support competitive strategy? Explain with an
example for each strategy.

ANSWER: strategies and its use of information system;

1. Create barriers to entry for competition: To create barriers to entry of new competition, fi rms
may lock-in existing customers with loyalty programmes and freeaccess accounts created with
information systems. Data from such … Get complete Answers on www.smuHelp.com

Q.4: Decision making is a daily activity for any human being. In the decision making process,
we choose one course of action from a few possible alternatives. In the process of decision
making, we may use many tools, techniques and perceptions. Describe Herbert Simon model
on Decision making.
ANSWER: Herbert Simon model on decision making:
Herbert Simon, the Nobel Prize winning researcher, showed that humans went through three
essential stages in the act of problem solving. He called these the Intelligence, Design, and Choice
stages. Decision making can … Get complete Answers on www.smuHelp.com

Q.5: Write short notes on

a. Data administration
b. Managing concurrency
c. Reduced data redundancy
d. Recovery from crashes
e. Data access
ANSWER: a. Data administration; Data administration entails deciding who can create, read,
update, or delete data. Many organisations have strict controls over who can create or delete data fi
elds or tables. This is determined by the … Get complete Answers on www.smuHelp.com

Q.6: Write short notes on

a. Role of workplace monitoring
b. Power over users
ANSWER: a. Role of workplace monitoring: Workplace monitoring has remained one of the
most contentious and prevalent management practices. This practice is of maintaining a vigil on the
workers’ activities in an organisation, particularly in a commercial firm, with … Get complete
Answers on www.smuHelp.com