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What is the state of blockchain today? In PwC’s 2018 survey of 600 executives from 15 territories, 84%
say their organisations have at least some involvement with blockchain technology (see exhibit below).
Companies have dabbled in the lab, perhaps they’ve built proofs of concept. Everyone is talking about
blockchain, and no one wants to be left behind.
Note: Numbers are rounded (sum does not equal 100 due to rounding). Base: 600.
Q: How would you describe your organisation’s current involvement with blockchain?
Source: PwC Global Blockchain survey, 2018
Key findings
• 84% are actively involved with blockchain
• 45% believe trust could delay adoption
• 30% see China as a rising blockchain leader
• 28% of respondents say interoperability of systems is a key for success
• Initial coin offerings (ICOs), in
which a company sells a predefined
number of digital tokens to the
public, are funnelling billions of
dollars into blockchain platforms.
Increasingly an alternative to classic
debt/capital funding as performed
today by venture capital and private
equity firms and banks, ICOs in the
first five months of 2018 raised
$13.7 billion. The largest ICOs to
date have been diverse and included
EOS, which is focused on blockchain
Four strategies for blockchain How blockchain is changing infrastructure; Huobi Token, a coin
success business for a South Korean crypto exchange;
How do you come up with a business As a distributed, tamperproof ledger, a and HDAC, an Internet of Things
model in which companies in an well-designed blockchain doesn’t just platform.
industry can agree on common cut out intermediaries, reduce costs,
• Enterprise software platforms that
standards and operate together and increase speed and reach. It also
are the engine for company
successfully? The answer lies in offers greater transparency and
operations such as finance, human
building trust. By focusing on four key traceability for many business
resources and customer relationship
areas early in their blockchain efforts, processes. Gartner forecasts that
management are beginning to
companies can set themselves on a blockchain will generate an annual
integrate blockchain. For example,
path toward successful execution. business value of more than
Microsoft, Oracle, SAP and
US$3 trillion by 2030. It’s possible to
Salesforce have all announced
1. Make the blockchain business imagine that 10% to 20% of global
blockchain initiatives. In the future,
case. Strategic clarity will ensure economic infrastructure will be
many core business processes will
that your blockchain initiative has a running on blockchain-based systems
run on – or interoperate with –
business purpose around which you by that same year.
blockchain-based systems. Using
and other participants can align.
blockchain in concert with enterprise
Other indications that blockchain is
2. Build an industry ecosystem. resource planning platforms will
fundamentally altering the business
Blockchain may call for competitors enable companies to streamline
landscape abound. Here are just a few
to collaborate in a new way, as they processes, facilitate data sharing and
significant shifts:
come together to solve industry- improve data integrity.
wide problems.
• Tokenisation – the representation of
3. Design deliberately: determine real or virtual assets on a blockchain
rules of engagement. Every – is spreading to raw materials,
blockchain will require rules and finished goods, income-producing
standards, particularly around what securities, membership rights and
various participants will be able to more. You can now represent on a
access and how they can engage. blockchain almost everything
businesses do.
4. Navigate regulatory uncertainty.
You’ll need to stay agile to meet
regulatory requirements as they
evolve in the years to come.
2 PwC
• New industry and territory leaders
Industries seen as leaders in blockchain
are emerging. Gartner has found that
82% of reported blockchain use Financial services
cases were in financial services in Industrial products and
manufacturing
2017, but that sector’s portion Energy and utilities
dropped to 46% of reported use Healthcare 12%
cases in 2018. Our survey
Government 12%
respondents still perceive financial 8%
11%
Retail and consumer
services to be the current and 4%
Entertainment and media 1%
near-term future leader of
blockchain, but also see potential in
industrial products, energy and
utilities and healthcare (see exhibit
on top right). Moreover, an early
centre of gravity in the US and
Europe is shifting. Our survey
respondents believe that the US is
the most advanced territory in
developing blockchain today, but
that in three to five years, the 46%
leader will be China (see exhibit on
bottom right). Note: Base: 600.
Q: Which of the following industries are the most advanced in developing blockchain today?
Source: PwC Global Blockchain survey, 2018
29% 30%
5% 5%
18% 18%
Denmark
6% 4%
5%
2%
Japan
US UK China
5% 6%
5% 5%
India
Hong Kong
7% 8%
2018
Australia
2021–2023 projected
4 PwC
1. Make the business case: Evolution, not revolution
Source: PwC
Build confidence in the tech When blockchain projects fall short of expectations
These are big questions, and they
Percentage of respondents who said blockchain efforts sometimes or often didn’t justify
become increasingly complex when results, by project stage
third parties come together around a
blockchain. Thus, although blockchain 54% 55%
may ultimately power expansive 49%
networks for frictionless commerce, 38%
engendering trust in blockchain has to
start small. Here we see a cautionary
tale in financial services. In this sector,
blockchain has been pitched as a
big-ticket solution to big problems. And
it very well might be, but the reality is
that progress is slow going. Our survey
findings reflect this mentality, across
industries: Of the respondents who
report a blockchain project in the pilot
Development Pilot Live Paused
stage, 54% say the effort sometimes or
often hasn’t justified the result (see
Note: Bases: 44, 193, 62, 90.
exhibit on bottom right). Q: For your organisation’s blockchain projects, have you faced any of these challenges?
Source: PwC Global Blockchain survey, 2018
To mitigate risk, don’t begin with the A blockchain that incorporates all of
big-bang, change-the-world ideas. the documents generated in a claims
Instead, try to build confidence in the process would enable all parties
tech by starting smaller. Consider the instant access to information, and
insurance claims process: many would give them the ability to monitor
insurance companies have been and review the process. Therefore,
looking at putting parts of the process clients, brokers and insurers can
onto a blockchain to avoid costly reduce delays and costs, and offer
reconciliation of claims and greater legal certainty and improved
disbursements. Ideally the whole customer service. The success of this
process would go on the chain, but initiative would prove the value of a
companies don’t start there. Instead, collaborative digitisation effort and the
they start with one part of the process, use of blockchain.
such as claims management.
6 PwC
2. Build an ecosystem: Friend or foe?
Key takeaways
Focus on a cooperative few
Start with smaller ecosystems with a
tradition of cooperating on matters of
industry-wide importance. It’s also
possible to build a blockchain that
starts with just a few stakeholders but
is ready to expand.
provenance. Each has a vested interest Another example in which companies
Broaden your network in maximising both aircraft safety and have united around a critical problem
the aircraft’s operational availability. involves food safety. Multiple scandals
Blockchain consortia are valuable Specifically, the blockchain solution ranging from rebottled beer to
resources for staying close to provides data for the life of the aircraft synthetic rice have resulted in
technology developments, but you can – parts provenance and as-flown widespread food distrust among
look to established industry groups or aircraft configurations (the sum of the Chinese consumers. In response, a
trade organisations to find a community provenance of all parts on a plane) – as group of industry leaders including a
for exploring industry applications. well as the certifications for the giant e-commerce player, international
personnel maintaining the plane. nutrition brands and logistics
Work across the value chain companies came together to tackle this
Conduct a competitive analysis: Are The ultimate value of the solution is its question: how can technology be used
competitors or new entrants already ability to maintain data across industry to build trust in the food supply chain?
planning on using blockchain? Is there participants for the 30-year life of an These companies are using blockchain
a potential for partnership? Will you aircraft. The innate attributes of technology to enable enhanced
have to participate in their blockchain blockchain enable competitors’ data to traceability, to help mitigate counterfeit
solution in order to continue doing co-exist in a shared ledger with and fraudulent food products.
business? encrypted access that prevents one
participant from leveraging its Interoperability and scalability
There’s power in numbers competitors’ data for its own
Bringing together a group of
advantage. The key to the solution is
In one aerospace use case currently in stakeholders to collectively agree on a
both competitors’ participation (in the
discussion, airframers, aircraft set of standards that will define the
form of providing data) and trust –
manufacturers, maintenance, repair business model is perhaps the biggest
trust that the encryption and access do
and overhaul providers, and airlines challenge in blockchain. Participants
not expose competitively “sensitive”
have all come to the table to create a have to decide the rules for
information.
blockchain for aircraft parts participation, how to ensure that costs
and benefits are fairly shared, what
50% 13%
38% 40%
Leadership role
Live projects Other development stages Member
8 PwC
For pharmaceuticals, for example, Regardless of the model selected, when To make progress, a nascent industry
there’s the MediLedger Project, driven determining the number of effort has begun with a single
by the requirements of the US Drug participants for the blockchain, the manufacturer and a few distributors.
Supply Chain Security Act, which imperative is once again to start small. Together, this pilot group will define
mandates full interoperability by 2023. In the pharma industry, for example, the blockchain’s operating rules and
For food products, there’s the there’s often significant rebate and consider how to develop the incentives
Blockchain Food Safety Alliance. And chargeback activity because drug for future participants. The idea is to
in the freight industry, there’s the pricing information is out of sync start small, with players that would
Blockchain in Transportation Alliance, among manufacturers, wholesalers both benefit through engaging in the
which is focused on standards and and retailers that serve end customers. conception and creation of an
education. It’s a complex environment, with a ecosystem and be able to influence
considerable amount of data to their peers to join later.
Growing the blockchain maintain: contract pricing details,
ecosystem rebate information, membership
eligibility and more. This presents a
Companies that take a leadership role
compelling business case for
in a consortium would have principal
manufacturers, wholesalers and
funding and control considerations,
retailers to use blockchain to manage
including intellectual property
the pricing and contracting process in
ownership. They would also have
order to reduce transaction time and
considerable influence over shared-
cost and to increase transparency.
services development where cost and
benefit are mutualised among
participants, and they could expand
the base for commercial gain.
The participants of a blockchain establish. For example, a private, or Consider broader privacy
ecosystem need to decide what the closed network, permissionless implications
operating standards will be and what blockchain might be used to facilitate Blockchain needs to fit into enterprise
various users will be able to see and do. an internal (company-wide) privacy strategies. GDPR, for example,
The design begins with the strategic cryptocurrency. And a public, or open requires that personally identifiable
business model, which includes network, blockchain may be used as information be erasable. This has to be
making decisions about whether the shared infrastructure to support either reconciled with the fact that data
blockchain will be permissionless, and a permissioned or permissionless immutability is an important
thus available to everyone, or be model between organisations. characteristic of blockchain.
permissioned (having various levels of
permissions). Permissions determine Key takeaways Invest in data and processes
participants’ roles and how they will
Confront risks early Traditional organisational processes,
engage with the blockchain, which can
vary from entering information or Plan to add cybersecurity, compliance, such as sales, manufacturing and
transactions to only viewing and legal and audit specialists to shipping, are often suboptimal and
information processed on the blockchain development teams. siloed. Focusing efforts to streamline
blockchain. The choice of model isn’t Involving risk professionals from the processes and data flows lays the
automatic; organisations will decide start will enable you to build a groundwork for blockchain efforts.
based on design and use case framework that regulators and all your
considerations. They will also need to stakeholders will trust.
consider the type of network to
34%
Permissionless
Permissionless:
open access
Hybrid:
mix of permissioned
and permissionless
10 PwC
4. Navigate regulatory uncertainty: Watch, but don’t wait
A well-designed blockchain validates Monitor the evolving regulatory Malta have been moving toward
data and eliminates the need for a environment regulations of tokens to speed
central authority, such as a bank, Besides directly regulating the blockchain growth. But other
clearinghouse or government, to technology itself, laws around data use governments, like the US, have been
approve and process transactions. and protection can fundamentally more agnostic, which leaves individual
Cutting out that central authority may change how your blockchain operates. states attempting to legislate treatment
reduce costs and delays, but it also It is vital to engage with regulators to of tokens and smart contracts in the
removes the institutions important in help shape how the environment absence of broad federal regulation. In
ensuring market stability, combating evolves. the EU, individual countries may be
fraud and more. There are indications willing to use blockchain technology
that regulators will eventually step in Use existing regulation as a guide for public initiatives, but it is unclear
when it comes to blockchain, but that how any blockchain project can meet
shouldn’t be a reason to slow progress. Current regulations still apply – but the EU-wide GDPR privacy standards.
they may apply in different ways. By In China, the government has been
and large, we expect existing quick to separate its interest in the
Key takeaways
regulation to extend to new business technology from its ban of
Shape the trusted tech discussion models and applications. If you remain cryptocurrency and ICOs, noting the
The risks of blockchain, and how to agile, you’ll be able to adapt and need for further regulation to help
trust it, are part of a growing public remain compliant. blockchain grow.
discussion of responsible innovation
and trust in technology. Engage with The state of blockchain Among our survey respondents, 27% in
regulators and industry groups to help regulation total believe that regulatory concerns
shape emerging policies and best Thus far, regulators’ main focus has are the number one barrier to
practices. been on how different aspects of the blockchain adoption. These concerns
technology cut across traditional are fairly consistent among many of
commerce models. For example, the territories represented, and range
regulators have had a mixed reaction from 17% of respondents in China who
to tokens and ICOs. Some territories, chose this barrier to 38% in Germany
such as Singapore, Switzerland and (see exhibit below).
Percentage of respondents in territory who report that regulatory uncertainty is the biggest barrier to adoption in the next three to five years
32%
UK 38% 17%
26% Germany China
US
26% 28%
France 28% Japan
UAE
29%
Italy 23%
Hong Kong
25%
India
33%
Singapore
37%
Australia
Note: Bases: 37, 30, 30, 41, 42, 57, 32, 144, 31, 51, 31, 54.
Q: Which of the following will be the biggest barriers to blockchain adoption in your
industry in the next three to five years? (Rank one)
Source: PwC Global Blockchain survey, 2018 PwC’s Global Blockchain Survey 2018 11
Regulatory target, and Finally, bear in mind that blockchain’s
regulatory tool potential for transparency, as well as
Given the current environment, the tamperproof record it creates,
companies should anticipate how could make it a powerful tool for
regulators might respond to regulators. Because just as blockchain
commercial activities migrating to a can offer a company unparalleled
blockchain. You’ll want to keep abreast oversight of its activities, it can also
of regulatory developments and offer that granular view to regulators.
engage with lawmakers at all It could also make enterprises’
jurisdictional levels – municipal, compliance responsibilities easier.
provincial, national and international. Blockchain could track regulatory
Likewise, build in checkpoints that changes, of every kind, all over the
enable you to take stock of the world. Its distributed nature would
environment and enable you to change enable, for example, a company to keep
course if needed. track of regulatory requirements for its
suppliers in such a way that regulators
The current regulatory uncertainty can easily follow the movements in real
doesn’t have to be a blockchain time.
roadblock, however. Some companies
have set up their pilots in more friendly About the survey
geographies where they can test and The 2018 Global Blockchain Survey
adapt with fewer restrictions. was fielded April through May 2018
Similarly, there may be an opportunity and included 600 respondents from 15
for companies in industries with little territories. Respondents were business
or no emerging regulation related to executives with technology
blockchain to make greater strides. For responsibilities. Reflective of the
example, use cases in financial services distribution of respondents globally,
may face more regulatory obstacles 31% work in organisations with
than those in such sectors as industrial revenues of $1 billion or greater.
products, retail and energy.
Contacts:
Global Blockchain Leader FinTech & Crypto Lead Partner, Financial Services Consulting
+44 759 035 2408 Mainland China & Hong Kong Hong Kong
steve.t.davies@pwc.com +852 2289 2490 +852 2289 1986
henri.arslanian@hk.pwc.com dick.hc.fong@hk.pwc.com
Chief Technology & Disruption Leader Innovation & Disruption Leader Fintech, Cybersecurity & Privacy Partner
Mainland China & Hong Kong Risk Assurance Risk Assurance
+852 2289 2716 Mainland China & Hong Kong Mainland China
andrew.watkins@hk.pwc.com +86 (10) 6533 2269 +86 (21) 2323 3927
william.gee@cn.pwc.com chun.yin.cheung@cn.pwc.com
www.pwccn.com/global-blockchain-survey-2018
This content is for general information purposes only, and should not be used as a substitute for consultation with professional advisors.
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