vie (@] Revision Er ZETA the appropriate noun to each group below to make three compounds each time. range taunch lifecycle share research segment budget campaign agency goods W ceseessseesseee — profile behaviour figures forecast targets © se a compound from each group in Exercise A to complete these sentences. 4 Ifwe increase OUr .........sscssse » We May have enough money for 1V commercials next year. 2 Our, very broad. There is no need to expand it at present. 3 Their representatives are under pressure to Meet ......cssssseesee + 44 When people earn more money, demand for. tends to go up. 5. How can we make sure that our new range is targeted on the right 2 TST et the words in these questions in the correct order. Then use them to complete the dialogue below. a) increased / share / our / market / has b) it / what / start / time / does ©) sales / finished / you / report / have / your 4) fantastic / isn't / that @) furniture / about / new / what / range / our / of f) are / what / ike / they 8) tell / you / Marco / could H) going / how / things / are 1) the / news / does / good / Susan / know A Hii, Jeremy... J Very well, thank you. It’s been very busy! A. 2 J Not yet, 'm afraid. But I've already gathered all the figures. A GTEAE. ...esscsossssseeesCer mT © Yes, by 3.5%. Excellent! tm impressed, Good idea. By the way, Nine, as usual. er er eee | will, don't worry, Just one more thing, It's doing really well. Orders are pouring in, actually. Unit Revision | Well, | think we've had excellent results. No, not yet. Let’s keep ita surprise till our meeting tomorrow. 7 ® Otherwise I'm sure he'll forget. 9 In each sentence, cross out the verb which does not normally combine with the underlined noun. 4 We will ask them to write /prepare /estimote the report, 2 Let's try and keep within /implement /rearrange /meet the deadline. 3 Itis our responsibility to collect /prepare /implement /keep within the budget. 4 They have arranged /forecast /rearranged the meeting for Tuesday 2 p.m. Can you come? 5, What kind of plan have they written /prepored /done? planning. a) The mos to achieve your aim. Put these sentences in the correct order to write a paragraph about good portant thing is to know exactly what your goal is. b) The next thing after setting a deadline ist ty the tasks that are necessary ©) Many people ask themselves what the secret of good planning is. 4) You can then get on with them and work to a timetable. €) Once you have defined that, you have to decide by when you want to achieve it. © Match these sentence halves to create a letter of invitation. Dear Mr Mazari, 1 Asthe Sales Manager of Interco-op Europe, | would like 2 Ihave read many of your articles on ‘successful planning in the Financial Echo, 3 At interco-op, we believe 44 Therefore, we organise 5 We would be very grateful if you agreed 6 Inaddition, a focus on how to make accurate sales forecasts 7 We understand that you are very busy, but we hope 8 Any Monday or Thursday in the next six weeks 9 We look forward Yours sincerely, Linda Manasseh Sales Manager 2) to runa workshop on how to prepare a budget. b) to your reply ©) would be convenient. 4) would be particularly useful for our junior team members. ) you can find time to accept our invitation £) and found them extremely interesting. 8) regular professional development seminars. hy) staff training is of great importance. 1) to invite you to give a presentation to our Sales Team,[unit Revision Reported speech 88) Write Mr Mazari's reply to the letter of invitation above. * Thank Ms Manasseh for her invitation, and say you accept it. ‘+ Suggest two dates when you are free; say which date is more convenient for you, and why. ‘Remember to ask all the key information you need (e.g. type of business? / number of participants? / length of talk? etc + Say how much you charge for this kind of work + End suitably. 9 Managing people Complete the text below with the verbs from the box. believe communicate deal delegate invest listen respond Ifyou ask employees what qualities they value most in a manager, the majority will tell you that they need a manager who can "to them attentively and sympathetically. Obviously, nobody likes talking to a brick wall, and the ability to .? clearly with colleagues is essential to anybody in a management position. Secondly, when staff worry over certain issues, a good manager should . 3 to their concerns promptly and also «4 with any problems as soon as they arise. ‘Trust is also rated very highly, so managers should also . 5 in thelr employees’ abilities and be prepared to . ssssses® Fesponsibilities to them Whenever possible. Finally, a good manager should als .............+++0/ in regular professional development opportunities for their staff. © complete these sentences with said or told. 4 We v.ssceeeessseeeee the boss we found the project exciting. 2 Shes. . the new sales manager was not very good at motivating people. 3 She..... +. the new sales manager her team needed a training course. 4 The manager he was ina hurry. He me to ask his deputy. 5 Theynever. us what happened. Infact, they never inything to anyone! ‘a few words about the deal in his talk, but what he the break was more interesting. © Use asked, said or told to report each line of this dialogue. Rob Ihave a problem at work. Sue Have you missed another deadline? Rob The problem is not my work, but the new manager. Sue What's wrong with her? Rob She can't communicate clearly And she doesn’t listen to people's concerns. Sue What are you concerned about? Rob I'm not worried about anything personally, but . Sue Well, anyway. Have you tried talking to her? Rob Well, no, | haven't. She's only starting work next Monday .. Rob told Sue (that) Sue asked Rob if ob saidUnit Revision J Read this article about the role of a manager. Then complete it by putting each phrase below (a-f) in the correct space (s-6). In the past, many people believed that managers were there just to provide support for frontline staff. However, our understanding of the manager's, function has improved. We know that managers contribute to performance. But how do they do that Some experts argue that the day-to-day work of the manager consists of managing three things: organisation, communication and people. Let’s consider organisation to begin with. Everybody knows that businesses "One of the purposes of the manager, those experts believe, is to manage this change for the benefit of both the business and its people. Secondly, managing communication is necessary to make everyone in the business share a common purpose ; Finally, individuals need to be managed to ensure that they are motivated to do their work wel a In conclusion, we can see how the three elements of organisation, communications and motivation in turn ........+e+eeeeeee® The third element is particularly important. Indeed, there seems to be a strong link between how ‘well managers carry out their motivational tasks -° If the ‘managers fail, then the company fails; if the managers do well, then the company prospers. a) and how well employees perform ») and know their own role in achieving that purpose © and what exactly do managers manage 4) and that this work also gives them personal satisfaction and fulfilment ©) are constantly changing and evolving 4) determine the success and profitability ofthe business,