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CS Imaging 8.0.0
Technical Training Module

LET'S REDEFINE EXPERTISE

CS Imaging 8 - Technical Training - 07-2018

CS Imaging 8 online training is a prerequisite for classroom training sessions 
on the CS Dental line of equipment. At the end of this online module, a test 
of knowledge validations will be submitted and a score of 85% of correct 
answers is requested to validate the training. This training lasts 
approximately 1:30 hours. Training can be interrupted and resumed at any 
time.

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Contents & topics overview

I. CS Imaging 8: Overview
II. CS Imaging 8: Requirements - installation and licensing
III. CS Imaging 8: Features
IV. CS Imaging 8: Troubleshooting and error codes

CS Imaging 8 - Technical Training - 07-2018

The CS Imaging 8 technical training offers the contents: A presentation of 
the software with the important points as well as a comparison with the 
previous versions. A description of the system requirements for computers. 
Then the installation steps, as part of an update and as part of a new 
installation. A review of the new features, including the Dash Board and 
Patient Brower At the end of the module, the licensing is explained in detail 
‐ then you will be able to pass the validation test of the training.

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I. CS Imaging 8: Overview
CS Imaging 8.0.0 is the new Imaging Software of Carestream Dental
CS Imaging 8.0.0 is composed of 2 parts:

• Patient Browser:
• Patient Browser is similar to CSI 7

• New 2D Viewer:
Different tools available in
left side

CS Imaging 8 - Technical Training - 07-2018

CS Imaging 8.0.0 is Carestream Dental's new imaging software provided with 
Carestream Dental product range  as an evolution of Imaging Software .  
In this version, main changes is the 2D viewer . The patient browser is 
similar to CS Imaging 7 . Those 2 elements are explained in detail in the 
following pages.

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I. CS Imaging 8: Overview
Comparison between:
KDIS/DIS/CSI 7 CS Imaging 8

HW device CS Data Management


= CSDM Lite

Acquisition Monitor

Windows File Windows File


Storage Storage

CS Imaging 8 - Technical Training - 07-2018

‐On the left side of the slide are the steps and structure of the previous KDIS 
/ DIS software: We move from the Patient Card to the 2D viewer imaging 
where the acquisition can be done for all Carestream Dental products The 
patient browser allows acquisition for the extra‐oral range only. 
‐On the right side, we present the use of CS Imaging 8.0.0: Note that the 
acquisition E / O (Extra‐Oral) and I / O (intra‐oral) can be performed directly 
from the Patient Browser. From the Patient Browser we can open the 2D 
viewer imaging, where the acquisition can be performed for all products. 
‐CSDM Lite and Monitor are programs in the background that keep the 
Patient Browser running.

‐The new database from CSI 8 cannot be shared with previous Imaging 
software version (KDIS / DIS and CSI 7) due to CSDM Lite improvement –
(new features which cannot be read by previous version of CSDM Lite )

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I. CS Imaging 8: Overview

No hybrid installation

• CSI8 has to be deployed on all workstations : there can be


absolutely no mix of DIS v6.x or CSI v7.x workstations working
alongside CSI8 workstations.

DIS / CSI 7 CSI 8

Windows File
Storage

CS Imaging 8 - Technical Training - 07-2018

‐CSI 8 must not be installed in hybrid environment


‐The database architecture from the CSI 7 and CSI 8 is the same but CS data 
manager has been improved and is not compatible with older versions
‐ All computers in the network where Imaging software has to be installed
must be in Version 8

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I. CS Imaging 8: Overview
Patient Browser

CS Imaging 8 - Technical Training - 07-2018

When launching CS Imaging 8.0.0, Patient Browser is displayed and provides


access to the patients list + all features detailed in following pages.

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I. CS Imaging 8: Overview
Patient Browser
Patient browser new Features
• Global search
• Searching a patient by the family name, first name, patient ID or date of
birth, Social security number

• Patient list
• Sort by family name, first name, patient ID or Social security
number

CS Imaging 8 - Technical Training - 07-2018

The patient browser allows you to do a global search, by last name, patient 
ID, date of birth, social security number. 
The patient list can be sorted on these same criteria.

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I. CS Imaging 8: Overview
Patient Browser
Patient browser new Features
• Image gallery
• Display by thumbnails or by list
• Sort by Date or by Type
• Filter by tooth or by modality type

CS Imaging 8 - Technical Training - 07-2018

The image gallery of the Patient Browser allows you to display by thumbnail 
or list, sort by date or type of images, filter by tooth or type of modality.

In this image, some teeth in the dental arch are highlighted  : this  means 
that all thumbnails displayed in the gallery contain these teeth

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I. CS Imaging 8: Overview
Patient Browser
Patient browser:
• Image management
• Import / Export
 Import files / DICOMDIR
 Export images to Email, to Folder or to DICOMDIR
 Print of 2D images
• Other management
 Copy
 Delete
 Localize

CS Imaging 8 - Technical Training - 07-2018

Right clicking on an image provides access to the different image 
management options  such as Copy / display / localize / Delete … 
The Location menu allows you to locate the image file in the database 
folder. 
Import / Export images is possible ‐ from or into the images folder or a 
Dicom directory. 
They can be emailed ‐ and printed for 2D images.
New feature : Image information pop up provides Dicom Tags. 

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I. CS Imaging 8: Overview
Patient Browser
Patient browser Features
• Launch extra-oral acquisition, 3D scanner ( camera) and Intra oral directly from the
patient browser

• Open 3D Volumes and meshes directly from the patient browser

CS Imaging 8 - Technical Training - 07-2018

The different E/O acquisition icons are available from the Patient Browser 


according to the equipments installed (Panoramic, 3D, Cephalostat). 

Now,  3D Scanner icon and I/O icons are also available.

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I. CS Imaging 8: Overview
Patient Browser
Patient browser Features
• Patient card Create Edit
• More information available New existing
 Gender Patient Patient
 Pregnancy status

CS Imaging 8 - Technical Training - 07-2018

Patient Card is edited under 2 modes:


Simple version is a condensed format
Full version presents much more details which can be recorded by the 
pratician

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I. CS Imaging 8: Overview
CSDM Lite
CS Imaging manages your image database and patient list via CSDM lite. An application called Monitor
allows to check the status of CSDM lite. You can also use Monitor to:

•Restart CSDM lite.


• Determine database folder location.
•Select a different database folder

Opening Monitor and Checking CSDM Lite

To open Monitor, in the system tray on your computer desktop, click .

CS Imaging 8 - Technical Training - 07-2018

The CSDM Lite runs in the background. 
The Monitor is displayed from the Carestream Dental icon in the taskbar. 
(no fica on area of   the icons)

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I. CS Imaging 8: Overview
Monitor and CSDM Lite
Monitor
• Home
• Shows the CSDM Lite Status

CS Imaging 8 - Technical Training - 07-2018

Reminder: To open Monitor, click on the Carestream Dental logo on the 
taskbar. The role of Monitor is to display the status of CSDM Lite. In normal 
situation, it is not necessary to open Monitor. This is necessary only for 
troubleshooting or during setup / installation.

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I. CS Imaging 8: Overview
Monitor and CSDM Lite
Monitor
• Start
• Starts CSDM Lite

CS Imaging 8 - Technical Training - 07-2018

Monitor starts automatically when Windows OS starts

The interface illustrates the different Monitor’ options ‐ In this example : “Start”

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I. CS Imaging 8: Overview
Monitor and CSDM Lite
Monitor
• Stop
• Stops CSDM Lite

CS Imaging 8 - Technical Training - 07-2018

In this example : Stop
This option allow us to stop the CSDM Lite

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I. CS Imaging 8: Overview
Monitor and CSDM Lite
Monitor
• Restart
• Stops and starts CSDM Lite

CS Imaging 8 - Technical Training - 07-2018

In the example: Restart
This option allows  to restart the CSDM Lite

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I. CS Imaging 8: Overview
Monitor and CSDM Lite
Monitor
• Version
• Displays the CSDM Lite version

CS Imaging 8 - Technical Training - 07-2018

In the example : Display version
It shows the CSDM Lite version 

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I. CS Imaging 8: Overview
Monitor and CSDM Lite
Monitor
• Get configuration
• Displays the path of the CSDM Lite database

CS Imaging 8 - Technical Training - 07-2018

In the example : Get Configuration
“Get configuration” provides information about the database path

Detailled explanation available in the Installation chapter.

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I. CS Imaging 8: Overview
Monitor and CSDM Lite
Monitor
• Set configuration
• Changes the path of the CSDM Lite database

CS Imaging 8 - Technical Training - 07-2018

For the item “ Set configuration “ :  Detailed explanations will be presented 
in the Installation section of this course.
“Set configuration” allows the user to specify the database path
The Database folder (patient images) must be moved if the CSDM Lite path 
is modified

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I. CS Imaging 8: Overview
Patient database architecture – Patient File Mode
When CS Imaging 8 is installed on a PC where DIS was previously installed, the previous Patient database is not modified for
existing patients (patient created before the installation of CSI 8) . For more details, refer to TechNews TN#252 on Infotec

• Examples of database path

C:\Users\Public\Documents\Carestream\DB

CS Imaging 8 - Technical Training - 07-2018

Architecture of the patient base. The patient database is identical to DIS 
except for a folder named ".csi_data" which has been added to the root of 
the database folder and for each patient folder. This directory contains 
thumbnails of the gallery

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I. CS Imaging 8: Overview
Patient database architecture – Patient File Mode
When CS Imaging 8 is installed on a PC where DIS was NOT previously installed and for newly created
patient with CSI 8, the Patient database architecture is not similar to a DIS Patient database architecture. It is
a CSDM Lite Patient database architecture.

Each patient is represented by a folder named by a GUID (Globally Unique IDentifier).

C:\Users\Public\Documents\Carestream\DB

CS Imaging 8 - Technical Training - 07-2018

Patient database architecture: 
The patient base presents a new architecture. 
When CS Imaging 8 is installed on a computer where DIS or / and CS Imaging 
V7 have never been installed: 
The architecture of the patient database is different from the DIS patient 
database. 
We obtain the architecture of a patient database CSDM Lite. 
Each patient is represented by a folder named GUID ‐ which means Global 
Unique Identifier.

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I. CS Imaging 8: Overview
Patient database architecture – DPMS Case
When a DPMS launches CSI 8: the DPMS manages the patient directories, not CSI 8
•No modification required if CSI8 is launched from DPMS
•No behavior change if CSI8 is launched from DPMS

CSI 8

Windows File
Storage

CSDM lite local database

CS Imaging 8 - Technical Training - 07-2018

When a DPMS launches CSI 8: the DPMS manages the patient directories,  


not CSI 8
•No modification required if CSI8 is launched from DPMS
•No behavior change if CSI8 is launched from DPMS

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I. CS Imaging 8: Overview
Patient database architecture – DPMS Case

Warning: By default in DPMS mode, the CSDM Lite database is in C drive.


The CSDM Lite patient list is not synchronized between all PC’s ( When opening CSI8 in stand-alone, the
patient list is not the same on all PC’s)
Guidelines for installation
•If the user does not open CSI8 in stand-alone and DPMS is always working => No configuration
required
Otherwise, it is recommanded to set the CSDM lite database path in all CSI 8 PC to an image server
location so that the local CSDM Lite database becomes a shared one

CSI 8

Windows File
Storage
CSI 8
CSDM lite shared database

CS Imaging 8 - Technical Training - 07-2018

Warning: By default in DPMS mode, the CSDM Lite database is in C drive. 
The CSDM Lite patient list is not synchronized between all PC ‘s( When
opening CSI in stand‐alone, the patient list is not the same on all PC)
Guidelines for installation
•If the user does not open CSI8 in stand‐alone and DPMS is always
working => No configuration required
Otherwise, it is recommanded to set the CSDM lite database path in all 
CSI 8 PC to an image server location so that the local CSDM Lite 
database becomes a shared one.

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Contents & topics overview

I. CS Imaging 8: Overview
II. CS Imaging 8: Requirements - installation and licensing
III. CS Imaging 8: Features
IV. CS Imaging 8: Troubleshooting and error codes

CS Imaging 8 - Technical Training - 07-2018

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II. CS Imaging 8: Requirements-Installation-Licensing


DVD

DVD1: Carestream Dental Imaging Suite

All imaging applications

 CS Imaging 8.0.0

 CS 3D, CS Restore, CS Model

 CS Link / VDDS

 Demo image database

 Trace Module

 …

Note: Version Trophy Imaging is the equivalent product for Japan region

CS Imaging 8 - Technical Training - 07-2018

CS Imaging 8 is distributed with 1 DVD


For each new version of CS Imaging, a TechNews and /or ProductNews are
published on infotec website with the details of these software and drivers.

 CS Imaging 8.0.0  Including patient browser and imaging software


 CS 3D Imaging,  Used for 3D volume diagnostic
 CS Restore, CS Model  CAD / CAM software
 CS Link / VDDS  Dental Practice Management Software (DPMS) links
 Demo image database  Including patient images and volumes for
demonstration
 Trace Module  Analyse method software used for orthodontics

Note: Version Trophy Imaging is the equivalent product for Japan region

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II. CS Imaging 8: Requirements-Installation-Licensing

ITEM Requirement
CPU Computer With 2.4 Ghz Intel Duo Core or equivalent

RAM • 4 GB (Recommended)
• 2 GB (Minimum)
Graphics card 512 MB
Hard disk 1.2 GB for Software installation
40 GB Free space (Recommended)
Display 1024 x 768 minimum screen resolution - 32 bit color mode

Operating system •Windows 7, 32 and 64 bit •Windows 8.1, 32 and 64 bit


•Windows Server 2008 or 2008 R2 •Windows Server 2016
•Windows 8, 32 and 64 bit •Windows 10, 32 and 64 bit
•Windows Server 2012 or 2012 R2
CD/DVD drive A CD-ROM/DVD drive is required to install the product.
A CD burner is also required.

CS Imaging 8 - Technical Training - 07-2018

It is essential to have the configuration and environment required to install 
and run CS Imaging 8. 
This table shows the minimum requirements. 
These information are also available in the User Guide. (available on infotec)
The minimum requirement is the same as for the previous imaging software 
versions

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II. CS Imaging 8: Requirements-Installation-Licensing

ITEM Requirement
Network requirements If you have a deployment where the image database is located on a different
computer from the CS Imaging installation:

• no 3D volumes are present, then use 10 BaseT network bandwidth (10 MB/s) for a
2D environment.

• 3D volumes are present, then use 100 BaseT network bandwidth (100 MB/s) for
2D/3D environments.

• Intra-oral (IO) drivers  Suite v1.5.0 minimum


• Extra-oral (EO) drivers  Suite v1.0.0 minimum
• IO/EO drivers together  Suite v1.8.0 minimum

CS Imaging 8 - Technical Training - 07-2018

For networking with a deployment of the patient base on a computer


other than CS Imaging, follow the 2 configurations below:
For 2D images, so without 3D volume, use a 10baseT bandwidth
network - ie 10MB / s
For 3D volumes, use a network with 100Base T bandwidth - 100MB / s

Compatibility details
CSI8 is compatible for
• IO drivers  Suite v1.5.0 minimum
• EO drivers  Suite v1.0.0 minimum
• IO/EO drivers together  Suite v1.8.0 minimum

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II. CS Imaging 8: Requirements-Installation-Licensing

ITEM Recommandations
General Although a image server might look no different from a high-end desktop PC, the
Image server image server shall be designed for very different tasks.
requirements A desktop computer is designed for one person who needs a user-friendly operating
(applicable to all file system to run desktop applications.
share) The image server makes it easy for your CS Imaging users to share data and
collaborate, since it operates as a central repository for all of your images.

The image server shall be chosen depending on


• The number of clients connected to the image server
• the type of data stored on this image server 2D or 3D
• other application running on this server

Warning : Having a undersized image server will slow down your CSI application.
Example server for a PC •CPU >= 2,3 GHz quad core Processor
designed for 10 •RAM >=8 GB
connected PC •Network interface 1GB
•Hard Disk > 1TB
Example NAS designed •CPU >= 2,5 Ghz dual core
to handle 10 connected •RAM >= 2 GB of memory,
PC •Network interface 1GB
•Hard Disk > 1TB

CS Imaging 8 - Technical Training - 07-2018

Example of image server requirements

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II. CS Imaging 8: Requirements-Installation-Licensing

CS Imaging 8 - Technical Training - 07-2018

For the installation of the CS Imaging 8 software, simply follow the steps of 
the installer (Wizard) clicking Next ‐ after accepting the conditions on the 
license.

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II. CS Imaging 8: Requirements-Installation-Licensing


• Installation path for new installation: C:\program files (x86)\ Carestream
• Upgrade will use the existing installation location

CS Imaging 8 - Technical Training - 07-2018

It is necessary to differentiate 2 cases: 
as part of a new installation or as part of a system upgrade. 
For a new installation, the installation path is: C: \ program files (x86) \
Carestream
For an upgrade, the directory already used will be selected automatically so 
no need to uninstall previous version to upgrade to CSI 8

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II. CS Imaging 8: Requirements-Installation-Licensing

Demo database can be


installed only in a new
installation , when no previous
Database has been
configured before.

CS Imaging 8 - Technical Training - 07-2018

The demo database will only be available for a new installation. 
The Demo box is grayed out if a patient database already exist
From this step, you can select needed software (CS 3D Imaging, CS Restore 
and CS Model)
CS Restore and CS Model require License

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II. CS Imaging 8: Requirements-Installation-Licensing

Select CS Link if a Third DPMS is used instead of the Carestream Patient browser

VDDS is a bridge between Third DPMS and CS imaging software (Used in Germany only)

CS Imaging 8 - Technical Training - 07-2018

During the installation procedure, it is necessary to deal with the case where 
a DPMS is used by the customer. 
For France, the DPMS is Trophy Gestion. DPMS stands for: Dental Practice 
Management software => This is the manufacturer’s patient management 
software. In this case, click "Yes" to the question about configuring a DPMS 
and then choose CS Link. 
You will need to refer to the CS Link configuration manual. 
Note: VDDS is a gateway between CS Imaging and a third‐party DPMS => 
VDDS is used only in Germany.

If no third DPMS is used then click “No”

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II. CS Imaging 8: Requirements-Installation-Licensing
Patient Database Demo
Demo patient name Detail
RVG DEMO RVG 5100/6100/6500 demo images (x58)
9000 panoramic (x4) and cephalometric (x4) demo images, including ceph auto trace
9000 DEMO
images
9000 3D ENDO CS 9300 3D volume demo - Endodontic case (1 3D volume and 1 RVG)
9000 3D ORTHO 9000 3D stitched volume demo - Ortho case (1 panoramic & 1 stitched 3D volume)
CS1200 DEMO CS 1200 intraoral camera demo images (x42)
CS1500 DEMO CS 1500 intraoral camera demo images (x41)
CS1600 DEMO CS 1600 intraoral camera demo images (x129)
CS7600 DEMO CS 7600 imaging plate demo images (x26)
CS8100 DEMO CS 8100 panoramic demo images (x12)
CS8100 2D+ COMPOUNDED
CS 8100 2D+ Compounded Odontoma case (x8 panoramic & x3 intraoral)
ODONTOMA
CS8100 2D+ GERMINATION
CS 8100 2D+ Germination case (x8 panoramic)
CASE
CS8100 2D+ IMPACTED CANINE CS 8100 2D+ Impacted canine case (x8 panoramic)
CS8100 2D+ IMPACTED TOOTH CS 8100 2D+ Impacted tooth #13 case (x8 panoramic)
CS8100 2D+ IMPACTED TOOTH
CS 8100 2D+ Impacted tooth #23 case (x8 panoramic)
#23
CS9300 5X5 - IMPACTED
CS 9300 3D Impacted 3D molar case (1 intraoral & 1 5x5 3D volume)
MOLLAR
CS9300 DEMO CS 9300 panoramic (x5) and cephalometric (x4) images
CS9300 3D 10X10 - IMPLANT CS 9300 3D volume Implant planning case - odontome on #27 (1 10x10 3D volume &
PLANNING 1 3D screenshot)
CS 9500 3D demo volumes
CS9500 DEMO 1 3D volume - 15x9 : Impacted tooth #43
1 3D volume - 18x20 TMJ Ankylosis
LOGICON CARIES DETECTION Logicon caries detection - RVG demo images (x4 RVG & x9 intraoral camera)

CS Imaging 8 - Technical Training - 07-2018

The table above lists all the patients in the demo database. 
This database can be installed only in the case of a new installation.

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II. CS Imaging 8: Requirements-Installation-Licensing

On customer’s request, one license is provided with the Carestream product to be activated
on one computer.

- Different License package available :


• 1 license => 1 Activation
• 1 license => 5 Activations
• 1 license => 20 Activations

 The licence provided can cover the equivalent amount of workstations

CS Imaging 8 - Technical Training - 07-2018

Principle and procedure of Licensing.. 
A license per CSI 8 installation and has to be activated. 
Computers sharing the same database need license activation.   different 
package available (1, 5 or 20 activations)

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Contents & topics overview

I. CS Imaging 8: Overview
II. CS Imaging 8: Requirements - installation and licensing
III. CS Imaging 8: Features
IV. CS Imaging 8: Troubleshooting and error codes

CS Imaging 8 - Technical Training - 07-2018

The CS Imaging 8 technical training offers the contents: A presentation of 
the software with the important points as well as a comparison with the 
previous versions. A description of the system requirements for computers. 
Then the installation steps, as part of an update and as part of a new 
installation. A review of the new features, including the Dash Board and 
Patient Brower At the end of the module, the licensing is explained in detail 
‐ then you will be able to pass the validation test of the training.

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III. CS Imaging 8: Features


Dashboard Image Gallery Auto-Arrange

large preview space and intuitive image search


tools (through a Dental Arch)
1 click automatic organization of displayed images
Darkroom mode
Simultaneous image enhancements

full screen view with virtually no GUI, any tool is still


available, including acquisitions, navigate from one 1 click image enhancements to all selected images
image to another

CS Imaging 8 - Technical Training - 07-2018

New features provided by CS Imaging 8 

The image gallery dashboard allows: 
A wide visualization and proposes an intuitive search thanks to a 
representation of the dental arch. 

The auto‐arrange function: In one click, all the images displayed are 
reorganized 

The Dark Room mode: large screen without interface graphic. 

All tools are available including the acquisition and navigation from one 
image to another. 

Simultaneous enhancement of selected images: in 1 click, an image 
enhancement correction is applied to all selected images.

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III. CS Imaging 8: Features


Easy move images from one patient to Localize images
another

in only a couple of easy clicks, this simplifies error in one right-click, get to your image folder location for that patient
management

Magnifying glass 3D Rendering View

zoom into the image Image viewing workspace combining a 2D panoramic


image with a 3D rendered view and 3D oblique curve slices
The 3D rendering view depends on the graphic board and CPU

CS Imaging 8 - Technical Training - 07-2018

New features provided by CS Imaging 8 

• Move images from one patient to another: avoid possible errors with a 

few simple clicks 

• Locating images: right‐click to display this patient's images folder 

• Magnifying glass: zooms in on an area of   the image 

• 3D rendering: combination of a visualization of a 2D pano image with a 

3D volume as well as curved slices

3D rendered view depends on the graphic board and CPU

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III. CS Imaging 8: Features
Acquisition icons (including IO) – there are as many icons as
Patient Browser there are installed devices

Patient card management System icons


Title bar with Patient name
(create, modify) (About window,
Preferences, OLH
user manual)
Global search
engine Go to the image
viewing workspace

Image
management
(import, export,
email, print,
Patient list DICOMDIR…
+ summary any selected
details images)
(patient name,
DOB, Social
Security#, ID#)

NB: Any patient


opened via a
DPMS (any) will
automatically Optimized right-
populate the click menus include
patient list easy move of
images from one
patient to another

Image gallery tools : display the image gallery in thumbnails view / Filter down the image gallery by Image gallery display : all-in-one instant
list view / large preview view (including 3D’s that can be rotated) / tooth numbers (one or more), by thumbnail views (including 3D’s),
Cover Flow view image type, or a combination of any automatically imported snapshots/cross-
+ organize by date or image type of these sections, pseudo cephs, directly edit image
comments including 3D’s (in list view)
CS Imaging 8 - Technical Training - 07-2018

Thank you for reading all the descriptions. Click Continue when playback is 
complete.

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39

III. CS Imaging 8: Features


Dashboard (launching from a DPMS)

The Dashboard is the first point of entry when launching from a DPMS (any).
It regroups all « Patient Browser » tools less the Patient Management capabilities.
From this initial page, the user has an instant zero-click view of all the available images for the patient, and benefits from
the full image gallery capabilities of the Patient Browser, including image acquisitions.

CS Imaging 8 - Technical Training - 07-2018

The Dashboard ‐ from a DPMS The dash board is the gateway when you 
launch the application from a DPMS 
It groups all the tools of the patient browser. 
From this initial page, the user has a snapshot of all available images for that 
patient. 
It can also benefit from all the possibilities of the image gallery, including 
the Acquisition menu

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40
III. CS Imaging 8: Features
Acquisition icons Display 3D cross- Screen options
Image viewing workspace sections (and
navigate through
(activate Auto-Arrange
mode, manage templates
Title bar with Patient name
Display CAD/CAM’s (zoom/rotate) the slices) or Analysis, show/hide
options

System icons
Toolbar selector
(switch Go back to
between image / Dashboard or go to
drawings / share) Darkroom

Toolbar Image viewing


(here Drawings workspace includes
&Measurements) Auto-arrange (all
images are
automatically
placed to the best
fit to screen with no
Image title bars overlaps) or
(includes Manually arrange
info/save/reset) them (as per
blue title bar = DIS6/CSI7)
selected image
(CTRL-click to
select multiple Control Panel
images) (image processing
filters, Histogram,
Image gallery Dental Arch) –
(simplified modify 1 or more
gallery to quickly selected images
add new images to 1s display 3D volumes (one or more), in 3D rendered Make measurements Invisible image simultaneously
the existing view (with rotation) or Axial slice view (with slice directly on the frame windows (1 click for FMS’s)
display) navigation) - the displayed volume is a sampled down images and compare
preview, 3D tools (measurements, implant results in a list
simulations…) are done in the 3D Viewer

CS Imaging 8 - Technical Training - 07-2018

Overview of the image review space. 
Thank you for reading the different descriptions. 
Click Continue at the end of the playback.

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41

III. CS Imaging 8: Features


Darkroom workspace Acquisition icons
(patented design)

Go back to the
Toolbar selector image viewing
workspace
Toolbar
Measurements
(here with the
Window (applies to
Measurements
any image type
group icon
containing
extended list of
measurement
tools)
results + can be
used to compare
measurement
results between
multiple selected
Group icons are images)
notified by the
white triangle :
clicking on the
white triangle or
making a long click
will extend a list of
more tools Control Panel

Image gallery

Right-click menus are available at any time Image title bar (includes info/save) Darkroom image viewing workspace enables to
whatever the workspace, whether over an and navigate from one image to the next display any image (2D/3D/CAD-CAM), one at a
image, a thumbnail, or the image viewing (or directly through the arrow keyboards) time, and use any tool (including image
workspace acquisitions) as per in the image viewing
workspace.
CS Imaging 8 - Technical Training - 07-2018

Overview of the image review space. 
Thank you for reading the different descriptions. 
Click Continue at the end of the playback.

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42

III. CS Imaging 8: Features


Secondary monitor workspace
Screen 1 Screen 2

Drag out any images onto a secondary monitor to


showcase only images of interest to be shown /
explained to the patient …

… and any tool can also be used just as when in the


« Scoop them up » image viewing workspace
to bring them back in ! or in the Darkroom mode
(or more boringly simply activate
Auto-arrange)
(here using the Zoom tool)

CS Imaging 8 - Technical Training - 07-2018

Overview of the image review space. 
Thank you for reading the different descriptions. 
Click Continue at the end of the playback.

Page ‐ 42
43

Contents & topics overview

I. CS Imaging 8: Overview
II. CS Imaging 8: Requirements - installation and licensing
III. CS Imaging 8: Features
IV. CS Imaging 8: Troubleshooting and error codes

CS Imaging 8 - Technical Training - 07-2018

The CS Imaging 8 technical training offers the contents: A presentation of 
the software with the important points as well as a comparison with the 
previous versions. A description of the system requirements for computers. 
Then the installation steps, as part of an update and as part of a new 
installation. A review of the new features, including the Dash Board and 
Patient Brower At the end of the module, the licensing is explained in detail 
‐ then you will be able to pass the validation test of the training.

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IV. Troubleshooting and error codes


What are the processes of CSDM Lite ?

CS Imaging 8 - Technical Training - 07-2018

CSDM Lite is automatically started when Windows starts:
2 processes are listed in the task manager
‐CSDMLite.exe
‐CSDMLwdog.exe (WatchDog)
‐If they are not listed in the Windows task manager, make sure that the 
antivirus doesn’t block them
‐Depending on the antivirus, you have to put exceptions to allow them to 
start

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IV. Troubleshooting and error codes


What is the process of Monitor ?

When Monitor is running, one process is activated:  monitor.exe

CS Imaging 8 - Technical Training - 07-2018

Monitor interface starts automatically when Windows OS starts:
The process is listed in the Windows task manager : Monitor.exe

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IV. Troubleshooting and error codes


CS Imaging 8 doesn't launch

CS Imaging 8 - Technical Training - 07-2018

Here is an example of CSDM issue:

Err_S_CSDM_‐2 appears when launching CSI 8

See root cause and solution in next slide.

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IV. Troubleshooting and error codes


CS Imaging 8 doesn't launch
What to do ?
• Check CSDM Lite status
• Start CSDM Lite

Now, launch again CS Imaging 8

If CS Imaging 8 still doesn't launch :  Call Customer Support

CS Imaging 8 - Technical Training - 07-2018

Please read the steps of the troubleshooting in the slide.

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IV. Troubleshooting and error codes


No Access to Images

CS Imaging 8 - Technical Training - 07-2018

Here is an example of CSDM issue:

Err_S_CSDM_100 No access to images

See root cause and solution in next slide.

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IV. Troubleshooting and error codes


No Access to Images
What to do ?
• Check C:\ProgramData\TW\CSDMLite\logs\csdmagt.log
• Issue of access rights
-----------------------------------------
2015-11-30 16:09:44.55 7336 [EXCEPTION] [Error 5] Access denied: u'\\\\Marl0107\\db\\.csi_data\\cb_appdata'
-----------------------------------------
2015-12-12 22:11:05.22 9576 [WARNING] [Error 123] The filename, directory name, or volume label syntax is
incorrect: u'\\\\'
-----------------------------------------
• Share the folder of the database with the rights (Read/Write) for the current user

CS Imaging 8 - Technical Training - 07-2018

Please read the steps of the troubleshooting in the slide.

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IV. Troubleshooting and error codes


How to change CSDM Lite database path ?
• Set the configuration

CS Imaging 8 - Technical Training - 07-2018

Open Monitor from Windows task bar.
Click on “Set configuration”
See details in next slide

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IV. Troubleshooting and error codes


How to change CSDM Lite database path ?
• Set the configuration

• Launch CS Imaging 8 to verify that patients and images are available


• Note : CSDM Lite will restart automatically when configuration is set.

CS Imaging 8 - Technical Training - 07-2018

Select the root of the desired database path, and validate.

Launch CS Imaging 8 to verify that patients and images are available

Note : CSDM Lite will restart automatically when configuration is set.

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IV. Troubleshooting and error codes

Example of error related to CS Imaging => Err_S_CSI_1401

On this example the cause of this error is: The tracing template
specified in the image doesn't exist, please copy it to the template
folder, then try to import again.

Example of error related to CSDM => Err_S_CSDM_100

On this example the cause of this error is: Data off-line

CS Imaging 8 - Technical Training - 07-2018

2 kind of error messages can occur: Err_S_CSI and Err_S_CSDM

Error codes will be available and described on infotec website 
(https://infotec.carestreamdental.com/).
Note: infotec access is restricted to trained and certified technicians

Page ‐ 52
End of the CS Imaging 8 course
Your are ready to validate this technical training
Please take the online Quizz .
A minimum score of 85% of correct answers is expected to validate the training completion.

LET'S REDEFINE EXPERTISE

CS Imaging 8 - Technical Training - 07-2018

Page ‐ 53

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