Professional Documents
Culture Documents
Edition 3, 12/2020
Table of contents
ENWW iii
3 Use and maintain .................................................................................................................................................................................... 31
Student performance objectives ......................................................................................................................................... 32
Paper trays .............................................................................................................................................................................. 33
Load paper .......................................................................................................................................................... 33
Introduction ................................................................................................................................... 33
Load paper to Tray 1 .................................................................................................................... 33
Introduction ............................................................................................................... 33
Load paper to Tray 1 ................................................................................................ 34
Load paper to Trays 2 and 3 ....................................................................................................... 34
Introduction ............................................................................................................... 34
Load paper to Trays 2 and 3 ................................................................................... 35
Load paper to Trays 4 and 5 ....................................................................................................... 35
Security features .................................................................................................................................................................... 36
Security features overview .............................................................................................................................. 36
Manage security settings ................................................................................................................................. 36
Manage security settings overview ........................................................................................... 36
Security statements ..................................................................................................................... 36
IP Security ...................................................................................................................................... 36
Sign in to the printer ..................................................................................................................... 36
Assign a system password .......................................................................................................... 37
Security tab .................................................................................................................................... 37
Networking tab .............................................................................................................................. 38
Access control .................................................................................................................................................... 38
Enable and configure sign-in methods ..................................................................................... 38
Device User Accounts ................................................................................................................... 39
Data and file security ........................................................................................................................................ 39
Data and file security overview ................................................................................................... 39
Encryption support: HP High-Performance Secure Hard Disks ............................................ 39
Protect stored data ....................................................................................................................... 39
Lock the formatter cage ................................................................................................................................... 40
Customer self-repair (CSR) parts and supplies ................................................................................................................. 41
CSR parts and supplies overview .................................................................................................................... 41
Toner cartridges (mono) ................................................................................................................................... 42
Toner cartridges (color) ..................................................................................................................................... 42
Toner collection unit (mono) ............................................................................................................................ 44
Toner collection unit (color) .............................................................................................................................. 45
Staples ................................................................................................................................................................. 45
Replace the staple cartridge in the stapler stacker area ........................................................ 45
Replace the staple cartridges in the booklet maker area ...................................................... 45
Replace the inner finisher staple cartridge ............................................................................... 45
Clear paper jams .................................................................................................................................................................... 46
iv ENWW
Paper jam locations ........................................................................................................................................... 46
13.A1 tray 1 paper jam ..................................................................................................................................... 46
13.A2, 13.A3 tray 2, tray 3 paper jam ............................................................................................................ 46
Clear jams in Trays 4 and 5 .............................................................................................................................. 47
Clear Paper Jams in the Stapler/Stacker ........................................................................................................ 47
Clear Paper Jams in the Registration Area .................................................................................................... 47
Clear Paper Jams in the IPTU ........................................................................................................................... 47
Clear Paper Jams in the Inner Finisher ........................................................................................................... 47
Clear Paper Jams in the Fuser Area ................................................................................................................ 47
Clear Paper Jams in the Bottom HCI ............................................................................................................... 47
Clear Paper Jams in the Booklet Maker ......................................................................................................... 47
Clear Paper Jams in the Automatic Document Feeder ................................................................................ 47
4 Support .................................................................................................................................................................................................... 49
Student performance objectives ......................................................................................................................................... 50
Hardware ................................................................................................................................................................................. 51
Theory of operation .......................................................................................................................................... 51
Machine external view (HP LaserJet MFP E72525, E72530, E72535 series) ..................... 51
Machine external view (HP Color LaserJet MFP E77822, E77825, E77830 series) ........... 53
Feeding system ............................................................................................................................. 56
Feeding system overview ....................................................................................... 56
Main components and functions ........................................................................... 58
Cassette (Tray 1, 2, 4, 5) ......................................................................................... 60
Pickup unit ................................................................................................................. 61
Registration (regi) unit ............................................................................................. 62
Tray 1 feed assembly .............................................................................................. 62
Drive system (HP LaserJet MFP E72525, E72530, E72535) ................................................. 64
Drive motors ............................................................................................................. 64
Main Drive Unit (OPC/DEVE/Registration/Tray 1/Feed) ..................................... 66
Pickup Drive ............................................................................................................... 69
Duct Drive .................................................................................................................. 70
Fuser/Exit Drive ........................................................................................................ 71
Toner supply drive .................................................................................................... 72
Fuser unit (HP LaserJet MFP E72525, E72530, E72535) ...................................................... 72
Fuser unit overview .................................................................................................. 72
Fuser unit drive ......................................................................................................... 74
Fuser unit temperature control .............................................................................. 74
Image creation (HP LaserJet MFP E72525, E72530, E72535) ............................................. 75
Printing process overview ....................................................................................... 75
Imaging unit .............................................................................................................. 76
Laser scanner assembly (HP LaserJet MFP E72525, E72530, E72535) ............................. 80
ENWW v
Laser scanner assembly overview ........................................................................ 80
Laser scanning optical path .................................................................................... 81
Laser synchronizing detectors ............................................................................... 82
Drive system (HP Color LaserJet MFP E77822, E77825, E77830) ....................................... 83
Drive motors ............................................................................................................. 83
Main drive unit (OPC/DEVE/ITB/Transfer Roller/Disengage/Engage
motors) ...................................................................................................................... 85
Pickup drive ............................................................................................................... 86
Registration Tray 1 drive ......................................................................................... 86
Feed drive .................................................................................................................. 88
Fuser/exit drive ......................................................................................................... 88
Toner collection unit drive ....................................................................................... 90
Toner supply drive .................................................................................................... 90
Fuser unit (HP Color LaserJet MFP E77822, E77825, E77830) ............................................ 90
Fuser unit overview .................................................................................................. 90
Fuser unit drive ......................................................................................................... 92
Fuser unit temperature control .............................................................................. 92
Loop control .............................................................................................................. 93
Image creation (HP Color LaserJet MFP E77822, E77825, E77830) ................................... 93
Printing process overview ....................................................................................... 93
Imaging unit .............................................................................................................. 95
Intermediate Transfer Belt (ITB) Unit .................................................................... 98
Laser scanner assembly (HP Color LaserJet MFP E77822, E77825, E77830) ................ 100
Laser scanner assembly overview ...................................................................... 100
Laser scanning optical path ................................................................................. 101
Laser synchronizing detectors ............................................................................ 102
Automatic CPR adjustment .................................................................................. 103
Image Scanner System .............................................................................................................. 106
Image scanner system overview ......................................................................... 106
Scanning system components ............................................................................ 109
Caution for moving the scanner .......................................................................... 115
Flow document feeder .............................................................................................................. 116
Flow ADF overview ................................................................................................ 116
Electronic parts location ....................................................................................... 117
Flow ADF drive system .......................................................................................... 119
Automatic Document Feeder (ADF) (HP Color LaserJet MFP E77822, HP LaserJet
MFP E72525) ............................................................................................................................... 126
Automatic Document Feeder (ADF) overview ................................................... 126
Electrical parts location ........................................................................................ 127
ADF drive system ................................................................................................... 128
Hardware configuration ............................................................................................................. 132
vi ENWW
Overview .................................................................................................................. 132
Main controller (main board) (HP Color LaserJet MFP E77822, E77825,
E77830) ................................................................................................................... 134
Main controller (main board) (HP LaserJet MFP E72525, E72530,
E72535) ................................................................................................................... 137
LVPS (SMPS) ............................................................................................................ 140
Fuser drive board ................................................................................................... 141
HVPS board (HP Color LaserJet E77822, E77825, E77830) .......................... 142
Eraser PCA (color models) .................................................................................... 143
HVPS board (HP LaserJet MFP E72525, E72530, E72535) ............................ 143
Eraser PCA ............................................................................................................... 145
Toner Collection PCA ............................................................................................. 145
CRUM PCA ................................................................................................................ 146
Toner CRUM joint PCA ............................................................................................ 146
Paper Size sensor PCA .......................................................................................... 147
Control-panel walkaround .................................................................................... 147
Dual Cassette Feeder (DCF) unit .............................................................................................. 147
Inner finisher ............................................................................................................................... 151
ENWW vii
Ordering ....................................................................................................................................... 162
Orderable parts ........................................................................................................................... 162
Supplies part numbers .............................................................................................................. 162
Removal and replacement procedures (HP Color LaserJet MFP E77822, E77825, E77830) ................................. 166
Accessories ...................................................................................................................................................... 166
Removal and replacement: Trusted platform module ........................................................ 167
Install accessory: HP Foreign interface harness (FIH) solution ........................................... 168
NFC Kit Installation ..................................................................................................................... 169
Replacement of maintenance parts ............................................................................................................ 170
Imaging drum unit (HP Color LaserJet MFP E77822, E77825, E77830) ........................... 171
Developer unit (HP Color LaserJet MFP E77822, E77825, E77830) ................................. 172
Intermediate transfer belt (ITB) cleaner (HP Color LaserJet MFP E77822, E77825,
E77830 only) ............................................................................................................................... 173
Intermediate transfer belt (ITB) unit (HP Color LaserJet MFP E77822, E77825,
E77830 only) ............................................................................................................................... 174
Fuser unit (HP Color LaserJet MFP E77822, E77825, E77830) .......................................... 175
Transfer roller (HP Color LaserJet MFP E77822, E77825, E77830) .................................. 176
Pickup/separation/feed roller Tray 2 (HP Color LaserJet MFP E77822, E77825,
E77830) ....................................................................................................................................... 177
Pickup/separation/feed roller Tray 3 (HP Color LaserJet MFP E77822, E77825,
E77830) ....................................................................................................................................... 177
Multipurpose (MP) pickup/separation/feed roller ................................................................. 178
Flow document feeder pickup roller assembly (z bundles) ................................................. 179
Flow document feeder separation roller assembly (z bundles) ......................................... 180
Document feeder pickup roller assembly (dn bundles) ....................................................... 181
Document feeder separation roller assembly ....................................................................... 182
Formatter .............................................................................................................................................................................. 183
500 GB FIPS Hard Disk Drive (HDD) .................................................................................................................................. 184
Control panel ........................................................................................................................................................................ 185
Keyboard ............................................................................................................................................................................... 186
Replacing the main SVC part (HP Color LaserJet MFP E77822, E77825, E77830) .................................................. 187
Left cover (HP Color LaserJet MFP E77822, E77825, E77830) .............................................................. 188
Rear covers (HP Color LaserJet MFP E77822, E77825, E77830) ........................................................... 189
High-Voltage Power Supply (HVPS) board (HP Color LaserJet MFP E77822, E77825, E77830) ....... 190
Laser scanner assembly (HP Color LaserJet MFP E77822, E77825, E77830) ..................................... 191
Main board (HP Color LaserJet MFP E77822, E77825, E77830) ............................................................ 192
LVPS fan (HP Color LaserJet MFP E77822, E77825, E77830 only) ........................................................ 193
Low-Voltage Power Supply (LVPS) Board Type 5H (HP Color LaserJet MFP E77822, E77825,
E77830) ............................................................................................................................................................ 194
ADF Low-Voltage Power Supply (LVPS) Board Type 4 (Flow models, HP Color LaserJet MFP
E77822, E77825, E77830) ........................................................................................................................... 194
Fuser drive assembly board (HP Color LaserJet MFP E77822, E77825, E77830) ............................... 195
viii ENWW
Fuser-duct fan (HP Color LaserJet MFP E77822, E77825, E77830 only) ............................................. 196
Main board cage (HP Color LaserJet MFP E77822, E77825, E77830) ................................................... 197
Main drive unit (HP Color LaserJet MFP E77822, E77825, E77830) ...................................................... 198
Fuser/exit drive assembly (HP Color LaserJet MFP E77822, E77825, E77830) .................................. 199
Pickup drive unit 1 – Tray 2 (HP Color LaserJet MFP E77822, E77825, E77830) ................................ 200
Pickup drive unit 2 – Tray 3 (HP Color LaserJet MFP E77822, E77825, E77830) ................................ 200
Feed drive assembly (HP Color LaserJet MFP E77822, E77825, E77830 only) ................................... 201
Registration/multipurpose (MP) drive assembly (HP Color LaserJet MFP E77822, E77825,
E77830 only) ................................................................................................................................................... 202
Toner supply drive assembly K (HP Color LaserJet MFP E77822, E77825, E77830) .......................... 203
Toner supply drive assembly C/M/Y (HP Color LaserJet MFP E77822, E77825, E77830) ................. 203
CRUM connector (HP Color LaserJet MFP E77822, E77825, E77830) ................................................... 203
Toner collection unit drive (HP Color LaserJet MFP E77822, E77825, E77830 only) .......................... 204
Front door open switch (HP Color LaserJet MFP E77822, E77825, E77830) ....................................... 205
ACR shutter motor .......................................................................................................................................... 206
Toner collection full sensor ........................................................................................................................... 207
Toner duct assembly ...................................................................................................................................... 208
TCU presence photo sensor .......................................................................................................................... 209
Auto size sensor .............................................................................................................................................. 210
Exit unit ............................................................................................................................................................. 211
Right door assembly (HP Color LaserJet MFP E77822, E77825, E77830) ........................................... 212
Right door open switch (HP Color LaserJet MFP E77822, E77825, E77830) ....................................... 213
Fuser-out sensor ............................................................................................................................................. 214
Duplex sensor and loop sensor (HP Color LaserJet MFP E77822, E77825, E77830 only) ................ 215
Multipurpose (MP) unit (HP Color LaserJet MFP E77822, E77825, E77830) ........................................ 216
Paper pickup assembly Tray 2 (HP Color LaserJet MFP E77822, E77825, E77830) ........................... 217
Empty/level sensor Tray 2 (HP Color LaserJet MFP E77822, E77825, E77830) ................................. 217
Paper pickup assembly Tray 3 (HP Color LaserJet MFP E77822, E77825, E77830) ........................... 217
Empty/level sensor Tray 3 (HP Color LaserJet MFP E77822, E77825, E77830) ................................. 217
Feed sensor 1 (HP Color LaserJet MFP E77822, E77825, E77830) ....................................................... 218
Feed unit and feed sensor 2 (Tray 3) ........................................................................................................... 219
Registration assembly (HP Color LaserJet MFP E77822, E77825, E77830) ........................................ 220
Color plane registration (CPR) (HP Color LaserJet MFP E77822, E77825, E77830) ............................ 221
320 GB hard disk drive (HDD) (HP Color LaserJet MFP E77822, E77825, E77830) ............................ 222
Removal and replacement procedures (HP LaserJet MFP E72525, E72530, E72535) ........................................... 223
Accessories ...................................................................................................................................................... 223
Trusted platform module .......................................................................................................... 224
HP Foreign interface harness (FIH) solution .......................................................................... 225
NFC Kit .......................................................................................................................................... 226
Replacement of maintenance parts ............................................................................................................ 227
Imaging drum unit (HP LaserJet MFP E72525, E72530, E72535) ..................................... 227
ENWW ix
Developer unit (HP LaserJet MFP E72525, E72530, E72535) ............................................ 227
Fuser unit (HP LaserJet MFP E72525, E72530, E72535) .................................................... 227
Transfer roller (HP LaserJet MFP E72525, E72530, E72535) ............................................ 228
Pickup/SeparationFeed roller Tray 2 (HP LaserJet MFP E72525, E72530, E72535) ...... 229
Pickup/Separation/Feed roller Tray 3 (HP LaserJet MFP E72525, E72530, E72535) .... 229
Multipurpose (MP) pickup/reverse/feed roller ....................................................................... 230
Flow document feeder pickup roller assembly (DX document feeder) ............................. 231
Flow document feeder separation roller assembly (GX document feeder) ...................... 232
Document feeder pickup roller assembly (LX document feeder) ....................................... 233
Document feeder separation roller assembly (LX document feeder) ............................... 234
Replacing the main SVC part (HP LaserJet MFP E72525, E72530, E72535) ............................................................. 235
Left cover .......................................................................................................................................................... 235
Rear covers ...................................................................................................................................................... 235
Laser scanner assembly (HP LaserJet MFP E72525, E72530, E72535) ............................................... 236
High-Voltage Power Supply (HVPS) board (HP LaserJet MFP E72525, E72530, E72535) ................. 237
Main board (HP LaserJet MFP E72525, E72530, E72535) ....................................................................... 238
Developer fan (HP LaserJet MFP E72525, E72530, E72535 only) ......................................................... 239
Low-Voltage Power Supply (LVPS) Board Type 5H (HP LaserJet MFP E72525, E72530, E72535) .. 240
ADF Low-Voltage Power Supply (LVPS) Board Type 4 (Flow models, HP LaserJet MFP E72525,
E72530, E72535) ............................................................................................................................................ 240
Fuser drive assembly board (HP LaserJet MFP E72525, E72530, E72535) ......................................... 241
Fuser/exit drive assembly (HP LaserJet MFP E72525, E72530, E72535) ............................................. 242
Main drive unit (HP LaserJet MFP E72525, E72530, E72535) ................................................................ 243
Pickup drive unit 1 – Tray 2 (HP LaserJet MFP E72525, E72530, E72535) .......................................... 244
Pickup drive unit 2 –Tray 3 (HP LaserJet MFP E72525, E72530, E72535) ........................................... 244
Toner duct drive unit (HP LaserJet MFP E72525, E72530, E72535 only) ............................................. 245
Toner supply drive unit (HP LaserJet MFP E72525, E72530, E72535) .................................................. 246
Toner duct (HP LaserJet MFP E72525, E72530, E72535 only) ............................................................... 247
CRUM connector (HP LaserJet MFP E72525, E72530, E72535 only) .................................................... 247
Toner collection unit sensor (HP LaserJet MFP E72525, E72530, E72535 only) ................................ 248
Auto size sensor .............................................................................................................................................. 249
Exit unit ............................................................................................................................................................. 250
Right door assembly (HP LaserJet MFP E72525, E72530, E72535) ..................................................... 251
Right door open switch (HP LaserJet MFP E72525, E72530, E72535) ................................................. 252
Fuser-out sensor ............................................................................................................................................. 253
Duplex sensor (HP LaserJet MFP E72525, E72530, E72535 only) ........................................................ 254
Paper pickup assembly Tray 2 (HP LaserJet MFP E72525, E72530, E72535) ..................................... 254
Tray 2 empty/level sensor (HP LaserJet MFP E72525, E72530, E72535) ........................................... 254
Paper pickup assembly Tray 3 (HP LaserJet MFP E72525, E72530, E72535) ..................................... 254
Tray 3 empty/level sensor (HP LaserJet MFP E72525, E72530, E72535) ........................................... 254
Multipurpose (MP) unit (HP LaserJet MFP E72525, E72530, E72535) .................................................. 255
x ENWW
Feed sensor 1 (HP LaserJet MFP E72525, E72530, E72535) ................................................................. 256
Feed unit and feed sensor 2 (Tray 3) ........................................................................................................... 257
Registration unit (HP LaserJet MFP E72525, E72530, E72535) ............................................................. 258
320 GB Hard Disk Drive (HDD) (HP LaserJet MFP E72525, E72530, E72535) ..................................... 259
Document feeders ............................................................................................................................................................... 260
Overview ........................................................................................................................................................... 260
Standard (dn bundles) document feeder .................................................................................................... 261
Document feeder jam access cover ........................................................................................ 261
Document feeder input tray ..................................................................................................... 261
Document feeder contact image sensor (CIS) ....................................................................... 261
Document feeder main motor .................................................................................................. 262
Document feeder feed motor .................................................................................................. 263
Document feeder PCA ............................................................................................................... 264
Document feeder white backing (dn bundles) ....................................................................... 265
Document feeder whole unit (dn bundles) ............................................................................ 265
Flow (z bundles) document feeder .............................................................................................................. 266
Flow document feeder jam access cover ............................................................................... 266
Flow document feeder input tray ............................................................................................ 267
Flow document feeder contact image sensor (CIS) .............................................................. 268
Flow document feeder front motor ......................................................................................... 269
Flow document feeder rear motors ........................................................................................ 270
Flow document feeder PCA fan ................................................................................................ 271
Flow document feeder contact image sensor (CIS) fan ....................................................... 272
Flow document feeder ultrasonic sensor with PCA .............................................................. 273
Flow document feeder white backing (z bundles) ................................................................ 274
Flow Document feeder whole unit (z bundles) ...................................................................... 274
Scanner unit (image scanner unit) .................................................................................................................................... 275
Scanner whole unit ......................................................................................................................................... 275
Scan glass ......................................................................................................................................................... 276
Scanner LED lamp module ............................................................................................................................ 277
Scanner imaging unit ...................................................................................................................................... 278
Scan joint board ............................................................................................................................................... 279
Scanner APS sensor ........................................................................................................................................ 280
Scanner front cover open switch (HP LaserJet MFP E72525, E72530, E72535) ................................. 281
Right door open switch .................................................................................................................................. 282
High-capacity input (HCI) tray ............................................................................................................................................ 283
HCI kit - HP LaserJet E7 tray 2-x rollers ...................................................................................................... 284
HCI right door ................................................................................................................................................... 284
HCI drive assembly - feed .............................................................................................................................. 284
HCI motor - feed drive .................................................................................................................................... 285
HCI motor - lift drive right and motor - lift drive left ................................................................................. 286
ENWW xi
HCI motor - step drive .................................................................................................................................... 287
HCI drive assembly - sub-pulley ................................................................................................................... 287
HCI belt - timing gear ...................................................................................................................................... 287
HCI PCA ............................................................................................................................................................. 288
HCI sub - pickup ............................................................................................................................................... 288
HCI main electrical connector ........................................................................................................................ 289
HCI caster wheel .............................................................................................................................................. 290
HCI guide post upper and guide post plates ............................................................................................... 291
HCI sub-paper side right ................................................................................................................................ 292
HCI photo interrupter and sensor bracket .................................................................................................. 293
xii ENWW
1 Tour the printer
ENWW 1
Student performance objectives
Tour the printer
This course module provides an overview of the printers, compares the printers to the previous models, and
introduces some of the new and important printer features.
● Identify and describe key features and specifications of the HP LaserJet Managed MFP E72525, E72530,
E72535 and HP Color LaserJet Managed MFP E77822, E77825, E77830 printers.
These devices all share the same HP formatter, FutureSmart 4 firmware, Universal and discrete print drivers,
most advanced security features, full solutions and remote management support, 8 inch control panel and user
interface as HP’s LaserJet Enterprise devices. The Z bundles offer Flow features such as, built in OCR, Scan and
send directly to Microsoft’s SharePoint, retractable keyboard, document feeder input up to 250 sheets, and
faster scan speeds.
They offer common parts for improved serviceability resulting in a low service cost per page with leadership in
reliability.
All printers share the same advanced optional in-cave and console finishing devices with or without hole punch
capability. Overall, they have a higher input capacity for both workgroup and department devices
● ADF input capacity DN model up to 100 sheets, Z (Flow) model up to 250 sheets
● Auto duplex with 100% duplex efficiency with optional finishing device or optional 2nd Exit
– Auto-on/Auto-off
● Extensibility: FutureSmart 4 firmware, OXP interface, and hardware integration pocket (HIP) provide
integration with HP and third party solutions.
● Easy access USB: Walk up for printing and scanning without a computer and updating firmware.
– HP ePrint
– Apple AirPrint
– Google CloudPrint
● Input Capacity
– Inner finisher up to 550 sheets with optional Hole Punch (2/3, 2/4 and Swedish)
– Stapler/Stacker High-volume Finisher up to 3,250 sheets with optional hole punch (2/3, 2/4 and
Swedish)
– Booklet Finisher up to 2,250 sheets with optional hole punch (2/3, 2/4 and Swedish) (supports C and
V folds)
– Job Separator
– Analog Fax
– Cabinet Stand
– Wireless printing
– Retractable keyboard
– Automated page orientation (for pages that have at least 100 characters of text)
● Printer specifications
● Configuration options
Overview
IMPORTANT: The following specifications are correct at the time of publication, but they are subject to change.
For current information, see www.hp.com/support/lje72500mfp, www.hp.com/support/colorlje77800mfp.
● Technical specifications
● Environmental specifications
● Power requirements
Technical specifications
Tray 2 (520-sheet
capacity)
Tray 3 (520-sheet
capacity)
Automatic duplex
printing
Hardware Integration
Pocket for connecting
accessory and third-
party devices
Mass storage 320 GB HP Secure Not supported Not supported Not supported
High-Performance
Hard Disk
Print Prints up to 22 pages Not supported Not supported Not supported Not supported
per minute (ppm) on
A4 and on letter-size
paper.
Prints up to 25 pages Not supported Not supported Not supported Not supported
per minute (ppm) on
A4 and on letter-size
paper
Prints up to 30 pages Not supported Not supported Not supported Not supported
per minute (ppm) on
A4 and on letter-size
paper
Easy-access USB
printing (no computer
required)
Copy and Scan Scans up to 80 pages Not supported Not supported Not supported
per minute (ppm) on
A4 and letter-size
paper
Tray 2 (520-sheet
capacity)
Tray 3 (520-sheet
capacity)
● Swedish hole
punch accessory
Automatic duplex
printing
Hardware Integration
Pocket for connecting
accessory and third-
party devices
Mass storage 320 GB HP Secure Not supported Not supported Not supported
High-Performance
Hard Disk
Print Prints up to 25 pages Not supported Not supported Not supported Not supported
per minute (ppm) on
A4 and on letter-size
paper.
Prints up to 30 pages Not supported Not supported Not supported Not supported
per minute (ppm) on
A4 and on letter-size
paper
Prints up to 35 pages Not supported Not supported Not supported Not supported
per minute (ppm) on
A4 and on letter-size
paper
Easy-access USB
printing (no computer
required)
Copy and Scan Scans up to 80 pages Not supported Not supported Not supported
per minute (ppm) on
A4 and letter-size
paper
HP offers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet,
smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/
LaserJetMobilePrinting.
● Wi-Fi Direct
● HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with
HP Connected)
● HP ePrint software
● AirPrint
● Android Printing
HP Color LaserJet MFP E77822, E77825, dn models: dn models: dn models: 879 dn models: dn models: 89.55 kg (176.92
E77830 566 mm 724.3 mm mm (34.6 in) 104 kg (229 lb) lb)
(22.3 in) (28.5 in)
z models: 927.5 z models: 117 z models: 89.55 kg (176.92
z models: z models: mm (36.5 in) kg (258 lb) lb)
585 mm (23 775.9 mm
in) (30.5 in)
HP LaserJet MFP E72525, E72530, E72535 dn models: dn models: dn models: 829 dn models: dn models: 68.13 kg (150.2
566 mm 724.3 mm mm (32.6 in) 83.3 kg (184 lb)
(22.3 in) (28.5 in) lb)
z models: 877.5 z models: 68.13 kg (150.2 lb)
z models: z models: mm (34.5 in) z models: 96.3
585 mm (23 775.9 mm kg (212 lb)
in) (30.5 in)
HP LaserJet Dual Cassette Workgroup Feeder 566 mm 610 mm (24 265 mm (10.4 24.6 kg (54.2 21 kg (46.3 lb)
(22.3 in) in) in) lb)
HP LaserJet Workgroup Cabinet 566 mm 610 mm (24 265 mm (10.4 13.88 kg (30.6 13.4 kg (29.5 lb)
(22.3 in) in) in) lb)
HP LaserJet 2000 Sheet High Capacity Tray 585 mm (23 670 mm (26.4 312 mm (12.3 34.34 kg 29.3 kg (64.59 lb)
Workgroup in) in) in) (75.71 lb)
HP LaserJet Job Separator Workgroup 464 mm 394.7 mm 124.5 mm (4.9 1.4 kg (3.1 lb) 3 kg (1.4 lb)
(18.3 in) (15.5 in) in)
HP LaserJet Inner Finisher 458 mm (18 491 mm (19.3 173 mm (6.8 in) 72.6 kg (33 lb) 18.2 kg (40.1 lb)
in) in)
HP LaserJet Booklet Finisher 1003.3 mm 673 mm 587.5 mm (23.5 86.8 kg 62 kg (136.68 lb)
(39.75 in) (26.75 in) in) (191.36 lb)
HP LaserJet Stapler/Stacker Finisher 1003.3 mm 673 mm 587.5 mm (23.5 61.6 kg (135.7 194 kg (88 lb)
(39.75 in) (26.75 in) in) lb)
1
1
2
3 2
3
Table 1-6 Dimensions of the E77822, E77825, E77830
1
1
3 2
2
3
Make sure the printer is installed in an area with enough space around the device for proper service access and
ventilation. The ADF or Flow ADF when fully opened requires 20 inches (508 mm) above the level of the top. The
back of copier and wall needs proper ventilation.
The following space must be provided around the machine to assure machine performance and proper
operations. If any option is installed, provide the additional space for installing it.
NOTE: HP recommends that 18 inches (457.2 mm) be added to the printer sides and front to make sure there
is sufficient space to open doors and covers.
Environmental specifications
Power requirements
Item Specification
Item Specification
Item Specification
Configuration options
8 1
2
3
7
6 5 4
– dn models: X3A78A
– z models: X3A77A
● E77825
– dn models: X3A81A
– z models: X3A80A
● E77830
– dn models: X3A84A
– z models: X3A83A
– dn models: X3A60A
– z models: X3A59A
● E72530
– dn models: X3A63A
– z models: X3A62A
● E72535
– dn models: X3A66A
– z models: X3A65A
HP Spacer Y1G24A
Min: 98.0x148.0mm (3.86x5.83 in) Min: 1439x210mm (5.48x8.27in) Min: 139x210mm (5.48x8.27in)
Max: 297.9x432.0mm (11.69x17.0 in) Max: 297x364mm (11.69x14.33in) Max: 297x364mm (11.69x17.0 in)
Any Type
Plain
HP EcoFFICIENT
HP Matte 90g
Light 60-74g
Bond
Recycled
HP Matte 105g
HP Matte 120g
HP Soft Gloss
120g*
HP Glossy 120g*
Mid-Weight
96-110g
Heavy 111-130g
Mid-WtGlossy
96-110g*
Hvy Glossy
111-130g*
HP Matte 150g
HP Glossy 150g*
Extra Heavy
131-175g
XHvyGlossy
131-175g*
HP Matte 200g
Cardstock
176-220g
Labels
Letterhead
Envelope
Preprinted
Prepunched
Colored
* Color models only
Copy: The printer can make copies of single-page or multiple-page documents up to SA3 (12x18) size.
Scan: The printer can scan black and white or color documents for the following features:
● Fax
● Send to SharePoint®
● Save to USB
ADF features:
● HP EveryPage (Flow models only): Ultrasonic sensor detects when multiple pages are picked up or a page
has a note attached to it.
● Single-pass duplex scanning: A second scan head that is built in to the ADF scans the back side of the
document.
5 Control panel with color touchscreen display (tilts up for easier viewing)
6 Physical keyboard (Flow models only). Pull the keyboard straight out to use it.
8 On/off button
9 Tray 1
11 Tray 2
12 Tray 3
13 Output tray
1 Formatter cover
2 Interface ports
NOTE: For easy-access USB printing, use the USB port near the control panel.
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by touching the Home button. Touch the Home button on the left
side of the printer control panel, or touch the Home button in the upper-left corner of most screens.
NOTE: The features that appear on the Home screen can vary, depending on the printer configuration.
2 3 4 5
6
1
1 Home button Touch the Home button to return to the Home screen.
2 Reset button The Reset button returns the printer to default settings and is always present if users are not logged in.
The Reset button is not present when the Sign Out button is present. Touch the Reset button to
resume and release jobs from the previous pause state and interrupt mode, reset the quick copy count
in the copy count field, exit special modes, reset the display language and the keyboard layout.
3 Sign In or Sign Out button Touch the Sign In button to access secured features.
Touch the Sign Out button to sign out of the printer. The printer restores all options to the default
settings.
NOTE: This button displays only if the administrator has configured the printer to require permission
for access to features.
● Display Language: Change the language setting for the current user session.
● Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or
other device with Wi-Fi.
● Wireless: View or change wireless connection settings (only when an optional wireless accessory
is installed).
● HP Web Services: View information to connect and print to the printer using HP Web Services
(ePrint).
5 Help button Touch the Help button to open the embedded help system.
The status line provides information about the overall printer status.
6 Applications area Touch any of the icons to open the application. Swipe the screen sideways to access more applications.
NOTE: The available applications vary by printer. The administrator can configure which applications
appear and the order in which they appear.
7 Start Copy button Touch the Start Copy button to start a copy job.
8 Home-screen page Indicates the number of pages on the Home screen or in an application. The current page is
indicator highlighted. Swipe the screen sideways to scroll between pages.
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Set up process overview
The set up process for the HP LaserJet Managed MFP E72525, E72530, E72535 and HP Color LaserJet Managed
MFP E77822, E77825, E77830 is explained in detail in the On-site Installation Guide.
The setup process is not covered in this course. For full details on how to set up and configure these products,
refer to the HP LaserJet Managed MFP E725xx, E825xx and HP Color LaserJet Managed MFP E778xx and E876xx
Installation Support Training, Course ID: 01071807
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Student performance objectives
Use and maintain
This module explains how to use the major features of the printers, how to clean or maintain components of the
printer, how to troubleshoot common issues, how to install CSR parts, and how to clear common paper jams.
A customer should be able to perform all of the actions and tasks described.
● Understand the paper handling features and options including how to load paper.
● Understand how to the printer's security features including managing security settings, access control, and
data security.
● Describe the Customer Self-Repair (CSR) parts policy and replace CSR parts and supplies.
Introduction
The following information describes how to load paper into Tray 1. This tray holds up to 100 sheets of 75 g/m2
(20 lb) paper or 10 envelopes.
NOTE: Select the correct paper type in the print driver before printing.
Introduction
The following information describes how to load paper in Tray 2 and Tray 3. These trays hold up to 520 sheets of
75 g/m2 (20 lb) paper.
CAUTION: The procedure to load paper to Tray 2 and Tray 3 is the same. Only Tray 2 is shown here.
Certain features can be enabled, disabled, or restricted by the printer administrator. As an example, permissions
might be set so that all users can make copies, but only users who enter a pre-assigned access code can send a
fax.
Access to the administration functions can also be restricted. Data and job information can be encrypted, stored
and securely erased. The formatter cage can also be secured.
The EWS works when the printer is connected to an IP-based network. The EWS does not support IPX-based
printer connections. Internet access is not required to open and use the EWS.
When the printer is connected to the network, the HP Embedded Web Server is automatically available.
Type the printer IP address or Bonjour name (if Bonjour is enabled) in the address/URL field of a Web browser to
open the EWS.
The security settings are included on the Security and Network tabs.
NOTE: If an administrator account has been set up, the Security and Network tabs are only available to an
administrator.
Security statements
The printer supports security standards and recommended protocols that help keep the printer secure, protect
critical network information, and simplify printer monitoring and maintenance.
For in-depth information about HP's secure imaging and printing solutions, visit www.hp.com/go/secureprinting.
The site provides links to white papers and FAQ documents about security features.
IP Security
IP Security (IPsec) is a set of protocols that control IP-based network traffic to and from the printer. IPsec
provides host-to-host authentication, data integrity, and encryption of network communications.
For printers that are connected to the network and have an HP Jetdirect print server, configure IPsec by using the
Networking tab in the HP Embedded Web Server.
After signing in, the printer, displays a Sign Out button on the control panel. Ensure printer security by touching
the Sign Out button when finished.
a. From the Home screen on the printer control panel, open the Settings menu, and then touch the
Network option to display the IP address or host name.
b. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays
on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
4. In the Username field, enter the name to associate with the password.
5. Enter the password in the New Password field, and then enter it again in the Verify Password field.
NOTE: When changing a password, users must first enter the current password in the Old Password field.
6. Click the Apply button. Make note of the new password and store it in a safe place.
Security tab
Use the Security tab in the HP Embedded Web Server (EWS) to control security settings.
a. From the Home screen on the printer control panel, touch the Network button to display the IP
address or host name.
b. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays
on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
1. General Security— Set passwords, restrict access to the EWS, and manage USB settings.
2. Access Control — Manage users, groups, and control access to certain printer features.
3. Protect Stored Data — Manage HDD encryption settings, job storage, and job deletion settings.
5. Self Test — Run tests to verify security settings, check data security, and check code integrity.
Networking tab
Use the Networking tab in the HP Embedded Web Server (EWS) to control network-related security settings.
a. From the Home screen on the printer control panel, touch the Network button to display the IP
address or host name.
b. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays
on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
1. Settings — Review the status of network security settings and configure security settings using the
HP Jetdirect Security Configuration Wizard.
2. Authorization — Manage the administrator password, network security certificates, and set up the
network Access Control List (ACL).
3. Management Protocols — Set up encrypted communications, configure SNMP settings, and manage
other network protocols and services.
Access control
Enable and configure sign-in methods
Enabled sign-in methods can be used to sign in at the product. If relating product permissions to network users
or groups, make sure to use a sign-in method that matches what people usually use to sign in at a computer.
Local device Local accounts have access codes between 4 and 8 digits long.
Accounts are stored on the product hard disk.
Control access to the printer and protect stored jobs by requiring that an access code be entered prior to saving
or retrieving the job from the printer.
NOTE: Additional information can be found in the access control and print tasks sections of this course.
Bundles primarily targeted to the government of the United States of America come equipped with HDDs that
comply with the Federal Information Processing Standards (FIPS) 140 cryptographic standards.
NOTE: The consumer version and FIPS 140 version of the HDDs are not interchangeable.
Use the Security menu in the HP Embedded Web Server to configure the disk.
With an encrypted drive, the data on the drive is not accessible if removed from the device.
For more information about the encrypted hard disk, see the HP High-Performance Secure Hard Disk Setup Guide.
1. Go to www.hp.com/support.
2. Enter Secure Hard Disk into the search field and press Enter.
NOTE: A locking cable such as the HP Keyed Cable Lock or any lock compatible with a security slot is required.
The list of CSR parts, installation guides, and the videos shown in this section are available to customers on the
printer support page, the SML, and on www.HP.com/support.
Staples
Replace the staple cartridge in the stapler stacker area
1 Tray 1
2 Tray 2
3 Tray 3
CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it.
NOTE: The procedure to clear a paper jam in Tray 3 is the same as for Tray 2. Only Tray 2 is shown here.
ENWW 49
Student performance objectives
This module provides information to help Support and Service personnel diagnose and resolve issues when
assisting customers or troubleshooting problems. The module also includes an overview of the operation of
major hardware components.
Some information common with other HP LaserJet printers is included. Additional printer-specific information is
available in the printer Troubleshooting manual and Repair manual. Information about how HP LaserJet printers
function can be found in the HP LaserJet fundamentals courses available on HP University and The Learning
Center (TLC).
See the Troubleshooting manual for additional information and complete troubleshooting procedures.
● WISE (Web-Based Interactive Search Engine) — Available to agents with HP Inc. logins
● support.hp.com
● HP University
By the completion of this module, learners should be able to understand the basic theory of operation and
identify the major components of the following:
● Control-panel assembly
● Toner cartridges
● Print engine
● Input accessories
NOTE: Many part names remain in English only to match the names used in the Service Manuals and when
ordering replacement parts.
NOTE: WISE and CSN provide the most up-to-date service and troubleshooting documents, and should be
checked first when assessing an issue. Customers do not have access to WISE or CSN.
5 Control panel
6 Tray 1
7 Power switch
8 Power receptacle
11 Front door
Front view 2
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Table 4-2 Front view 2
1 Scanner glass
2 White backing
4 Tray 1
5 USB port
Rear view
3 USB port
5 Network port
Inner view
2 Toner cartridges
3 Imaging units
Machine external view (HP Color LaserJet MFP E77822, E77825, E77830 series)
Front view 1
ENWW Hardware 53
Table 4-5 Front view 1
5 Control panel
6 Tray 1
7 Power switch
8 Power receptacle
11 Front door
Front view 2
1 Scanner glass
2 White backing
4 Tray 1
5 USB port
Rear view
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Table 4-7 Rear view
3 USB port
5 Network port
Inner view
4
Table 4-8 Inner view
3 Toner cartridges
4 Imaging units
Feeding system
The feeding system picks up paper from the cassette or Tray 1 and moves it to the printing mechanism inside
the printer. The feeding system consists of the pickup unit, registration unit, transfer roller assembly, and exit
unit.
Rollers
– This roller is placed against the separation roller. It transfers the paper from the pickup roller to the
feed roller.
– This roller is placed against the feed roller and transfers only one sheet of paper to the feed roller.
When two or more sheets of paper are being transferred from the pickup roller, the load of the torque
limiter of the separation roller is heavier than the frictional force between the sheets of paper. As a
result, the separation roller is stopped and the lower sheet of paper is not transferred.
● Feed roller
– This roller transfers the paper sent from the forward/separation roller to the registration roller.
● Registration roller
– This roller aligns the leading edge of the paper and transfers the paper to the transfer roller
assembly.
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Cassette (Tray 1, 2, 4, 5)
The cassette stores paper. The paper size is set using the guides in each tray.
Item Description
3 Paper type
● Plain paper: A5, A4, A3, B5, B4, Letter, 11"×17" (Ledger), Statement, Legal
4 Paper weight
Pickup unit
When paper pickup occurs, the pick roller moves down in order to come in contact with the surface of the paper.
If the cassette is installed, the LEVER-INPUT CST is pushed and the pick roller moves down. The feed and
separation rollers make sure that a single sheet of paper is moved into the paper path, and that the feed roller
moves the paper as far as the registration (REGI) roller.
NOTE: The pickup unit 1 and pickup unit 2 are not interchangeable.
ENWW Hardware 61
Figure 4-2 Pickup unit 1
The registration roller is driven by the registration/multipurpose motor. The registration roller clutch is located
between the registration/Tray 1 motor and registration roller, or on the transfer belt (for color), and it controls
power to the registration roller in order to match paper and an image on the drum at the predetermined
registration point.
The Tray 1 feed assembly allows feeding of special media cardstock and custom size paper.
Specification
● Media Size: Maximum 297 x 432 mm (11.7 x 17 in)/ Minimum 98 x 148 mm (3.87 x 5.8 in)
● Feeding speed: 35 ppm (E72535), 30 ppm (E72530), 25 ppm (E72525) Letter/A4 LEF (Long Edge Feeding)
Paper Separation
When the Tray 1 paper detection [A] sensor detects paper and the machine gets a Tray 1 printing job, the Tray 1
solenoid [B] drops the pickup roller [C] onto the top of the paper stack in Tray 1.
This machine uses an FSR (Feed and Separation Roller) system for feeding paper. The friction between the
separation roller [D] and feed roller [E] separates the top sheet of paper from the stack.
The Tray 1 feed assembly allows feeding of special media cardstock and custom size paper.
ENWW Hardware 63
Specification
● Media Size: Maximum 297 x 432 mm (11.7 x 17 in)/ Minimum 98 x 148 mm (3.87 x 5.8 in)
● Feeding speed: 30 ppm (E77830), 25 ppm (E77825), 22 ppm (E77822) Letter/A4 LEF (Long Edge Feeding)
Paper Separation
When the Tray 1 paper detection [A] sensor detects paper and the machine gets a Tray 1 printing job, the Tray 1
solenoid [B] drops the pickup roller [C] onto the top of the paper stack in Tray 1.
This machine uses a Feed and Separation Roller (FSR) system for feeding paper. The friction between the
separation roller [D] and feed roller [E] separates the top sheet of paper from the stack.
Drive motors
The following diagram shows the location of the printer drive motors.
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Main Drive Unit (OPC/DEVE/Registration/Tray 1/Feed)
● 1 → 2 → 3 (OPC drive)
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Figure 4-12 Main drive (Registration/Tray 1/Feed 1, 2)
● Step → Reverse rotation → Gear 1 → Gear 3 → Gear 4 → Gear 5 → Gear 6 (Tray lift)
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Duct Drive
● 1 BLDC Motor → counterclockwise rotation (CCW) → 2 clockwise rotations (CW) → 3 (CW) (Fuser driving)
● 1 BLDC Motor → 1 clockwise rotation (CW) → 4 (CCW) → 5 (CW) → 6 (CW) (Fuser release driving)
ENWW Hardware 71
Toner supply drive
This section describes the image fusing process used by the printer.
This unit fuses the toner that was transferred by the transfer roller onto the paper by applying heat and
pressure. The printer uses a 2–roller fusing system and thinner heat roller to decrease warm-up time.
Item Description
1 Halogen Lamp
The fuser unit has two halogen lamps. One lamp heats the center of the heat roller, and the other lamp heats the end of
axial direction. The halogen lamps are lit alternately to heat the heat roller. Each lamp has its coil in a different location. The
coil of the center heater lamp is in the center. The coils of the side heater lamp are located on both sides. The lamps are
fixed inside of the heat roller. The lamps do not rotate when the heat roller rotates.
2 Heat Roller
The aluminum heat roller transfers heat from the halogen lamp to the toner and paper. The thinner heat roller reduces the
time needed to warm-up and switch modes. To prevent the heat roller from adhering to the toner, its surface has a PFA
coating. The heat roller is rotated by a gear located on the side of the roller.
3 Pressure Roller
The pressure roller is made of rubber which ensures proper nip width between the pressure roller and the heat roller. The
force applied by the pressure roller ensures toner effectively adheres to the paper.
NC sensors (non-contact type thermistors) are located near the center and the end of the heat roller and control the
temperature of the heat roller.
5 Thermistor
The thermistor detects the temperature on the surface of the heat roller and controls the halogen lamp.
6 Thermostat
The thermostats cuts off the power supply to the halogen lamp by opening the circuit when the heat roller becomes
abnormally hot as a result of problems such as a NC sensor malfunction. The thermostats are used to prevent abnormal
operation. When the thermostat is tripped, it cannot be reset and must be replaced (as well as the other damaged parts in
the fuser unit).
ENWW Hardware 73
Fuser unit drive
The fuser motor (A) drives the heat roller (C) through the gear train. The pressure roller is pressurized and
rotated by the heat roller.
When the main switch turns on, the CPU turns on the fusing lamp. The lamp stays on until the NC sensors detect
the standby temperature. The CPU then raises the temperature up to the printing temperature.
Overheat Protection
The CPU cuts power to the fusing lamp in the following cases :
● The temperature detected by the NC sensor stays higher than 240°C for 20 seconds.
The following components are used when the thermistor overheat protection fails:
● Two thermostats are in line with the common ground wire of the fusing lamp.
● If one of the thermostat temperatures becomes higher than 195°C, power is cut to the fusing lamp. If the
other thermostat temperature becomes higher than 195°C, it will also cut power to the fusing lamp.
This printer uses one imaging unit and one laser for mono printing. The imaging unit consists of a drum unit and
developer unit.
The drum unit consists of an OPC drum, charging roller, and cleaning blade.
ENWW Hardware 75
Figure 4-20 Printing process overview
The OPC drum (A) is charged with a negative voltage and is exposed to light from the laser scanner assembly (B).
The light produced by a laser creates a latent image by discharging on the surface of the OPC drum. The
negatively charged toners are attracted to the latent image by an electric field. The toners (real image) on the
OPC drum are transferred to the transfer media by the positive bias applied to the transfer roller.
1. OPC drum charge: The charge roller gives the drum a negative charge.
2. Laser exposure: Light produced by a laser diode hits the charged OPC through the lens and mirrors.
3. Development: The developing roller transfers negatively charged toner to the latent image on the drum
surface.
4. Transfer: The transfer roller opposite the OPC drum transfers toner from the drum to the paper.
5. Cleaning for OPC drum: The cleaning blade removes remaining toner on the drum surface after image
transfer to the paper.
6. Erasing for OPC drum: Discharge cleaning is done by illuminating the whole area of the drum with the
cleaning lamp at the end of every job.
Imaging unit
The imaging unit consists of the drum unit and the developer unit.
The diameter of the drum is 30 mm and the circumference is approximately 94.2 mm.
The developing gap between a drum and the corresponding magnetic roller cannot be adjusted. The CRUM chip
is the subpart of the drum unit. The CRUM chip stores job count information and other data.
Drum drive
The OPC drum and magnetic roller are driven by one BLDC motor and supplied with power from the coupling.
The drive shaft is directly inserted into the OPC drum to fix the drum unit. This structure provides stable printing
quality.
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Figure 4-22 Drum drive
Developer unit
The developer unit contains 345 g of toner carrier that is supplied to the magnetic (development) roller (A) by the
two mixing augers (B). The diameter of the magnetic roller is 18.2 mm.
The developer unit has a toner concentration (TC) sensor (C). The TC sensor is used for controlling the operating
range of toner density.
Developer Circulation
Two mixing augers (B) circulate the developer forward and backward in order to sufficiently mix the toner and
developer.
The developer unit must be stored below 50°C or the toner will harden and not work properly.
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Figure 4-24 Developer Circulation
The laser scanner assembly consists of one polygon motor and one laser diodes (LD) unit. The laser scanner
assembly forms a latent image on the surface of the OPC drum. For this process, the laser scanner assembly has
a collimator lens, cylindrical lens, and an F-Theta lens on an optical path for each color.
The laser scanner assembly has cover glass to protect the glass on the optical path from contamination. The
laser diodes (LD) PCA interfaces with the printer.
Item Description
1 LD PCA
2 P/Mirror Motor
3 F1 Lens
4 F2 Lens
5 Cover Glass
The laser moves from the polygon motor (A) to the OPC drum (D). The F1 lens (B) and F2 lens (C) determine the
scanning line and the image position. This setting is adjusted by the manufacturer.
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Figure 4-26 Laser scanning optical path
The laser scanner assembly has a beam detector sensor board (PD PCA). The PD PCA (A) detects the scanning
start point.
The beam is detected by the PD PCA at the scanning start point and creates the horizontal sync signal (Hsync).
Drive motors
The following diagram shows the location of the printer drive motors.
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Figure 4-28 Drive motors
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Pickup drive
The following diagram shows the drives that power the registration/Tray 1 systems:
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Feed drive
Fuser/exit drive
The following diagram shows the location of the fuser and exit drives.
● 1 BLDC motor → counter rotation → 4 gear → 5 gear → 6 gear (fuser pressure mode driving)
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Toner collection unit drive
Power Train Step motor and Gear-DCN TCU: Toner collection unit driving
● 1 DC motor → 2 gear supply → 3 gear supply idle → 4 gear supply (cartridge driving)
This section describes the image fusing process used by the printer.
Item Description
1 Halogen Lamp
The fuser unit has two halogen lamps. One lamp heats the center of the fusing belt, and the other lamp heats the end of
axial direction. The halogen lamps are lit alternately to heat the fusing belt. Each lamp has its coil in a different location. The
coil of the center heater lamp is in the center. The coils of the side heater lamp are located on both sides. The lamps are
fixed inside of the fusing belt. The lamps do not rotate when the fusing belt rotates.
2 Fusing Belt
The fusing belt receives heat from the halogen lamp and transfers it to the toner and paper. The fusing belt consists of
three thin layers. The thin fusing belt reduces time needed to warm up and change modes. To prevent the fusing belt from
adhering to the toner, the surface of the fusing belt is lubricated. There is a nip inside the fusing belt. A spring is used to
maintain the proper nip between the fusing belt and pressure roller.
3 Pressure Roller
The pressure roller is made of rubber and makes sure there is proper nip width between the pressure roller and the fusing
belt. The pressure roller is powered by the driving system and drives the fusing belt.
NC sensors (non-contact type thermistors) are located near the center and the end of the fusing belt and monitor the
temperature of the fusing belt.
5 Thermostat
The thermostats cuts off the power supply to the halogen lamp by opening the circuit when the heat roller becomes
abnormally hot as a result of problems such as a NC sensor malfunction. The thermostats are used to prevent abnormal
operation. When the thermostat is tripped, it cannot be reset and must be replaced (as well as the other damaged parts in
the fuser unit).
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Fuser unit drive
The fuser motor (A) drives the pressure roller (B) through the gear train. The fuser belt is driven by the pressure
roller.
When the main switch turns on, the CPU turns on the fusing lamp. The lamp stays on until the NC sensors detect
the standby temperature. The CPU then raises the temperature up to the printing temperature.
Overheat Protection
The CPU cuts power to the fusing lamp in the following cases:
● The temperature detected by the NC sensor stays higher than 240°C for 20 seconds.
● Two thermostats are in line with the common ground wire of the fusing lamp.
● If one of the thermostat temperatures becomes higher than 195°C, power is cut to the fusing lamp. If the
other thermostat temperature becomes higher than 195°C, it will also cut power to the fusing lamp.
Loop control
The tension of the paper between the OPC nip and the fuser nip is known as the paper loop level.
The paper loop level is controlled by monitoring photo sensors 1 and 2. The fuser unit controls the motor speed
for the paper loop level.
This printer uses four imaging units and four lasers for color printing. Each imaging unit consists of a drum unit
and a developer unit.
The drum unit has an OPC drum, charge roller, cleaning roller, and cleaning blade.
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Figure 4-41 Printing process overview
The OPC drum (A) is charged with a negative voltage and is exposed by the light from the laser scanning
assembly (B).
The light produced by the laser creates a latent image by discharging on the surface of the OPC drum. The
negatively charged toner is attracted to the latent drum image due to an electric field. The toner (real image) on
each OPC drum is moved to the intermediate transfer belt (ITB) (C) by the positive bias applied to the first
transfer roller. All four toners (color image) are transferred to the paper by a positive charge applied to the
second transfer roller (D).
1. OPC drum charge: The charge roller gives the drum a negative charge.
2. Laser exposure: Light produced by a laser diode hits the charged OPC through the lens and mirrors.
3. Development: The developing roller carries negatively charged toner to the latent image on the drum
surface. This printer uses four independent imaging units (one for each color).
4. Transfer:
● Image transfer: The first transfer roller opposite the OPC drums transfer toner from the drums to the
ITB. Four toner images are super-imposed onto the belt.
● Paper transfer: The second transfer roller transfers the toner from the ITB to the media.
5. Cleaning the OPC drum: The cleaning blade removes remaining toner on the drum surface after image
transfer to the paper.
6. Erasing OPC drum: Erasing is done by illuminating the whole area of the erase lamp at the end of every job.
7. Quenching for OPC drum: Quenching is done by illuminating the whole area of the drum with the laser at
the end of every job.
8. Cleaning and erasing charges on the ITB: The blade cleans the belt surface. The grounding roller inside the
ITB unit removes the remaining charge from the belt.
This printer uses a two-part imaging unit. It uses four color development and one paper path to increase color
printing productivity.
Each imaging unit consists of the drum unit and the developer unit. The developer units are not interchangeable.
The drum units are interchangeable. The diameter of the drum is 30 mm with a circumference of about 94.2
mm.
The development gap between a drum and the corresponding magnetic roller cannot be adjusted. The
Customer-Replaceable Unit Monitor (CRUM) is the subpart of the drum unit. The CRUM stores job count
information and other data.
Drum drive
The color OPCs and magnetic roller are driven by each color motor. The OPC drum and magnetic roller are
powered by the coupling.
The Brushless Direct Current (BLDC) motor maintains constant speed. The speed sync for each color depends on
the BLDC motor.
Phase sync for each OPC job prints the pattern on the Image Transfer Belt (ITB) and is adjusted automatically.
ENWW Hardware 95
Figure 4-43 Drum drive
Developer unit
This printer uses a dual-component development system that has four developer units. Each new unit contains
185 g of magnetic toner carrier. The developer in each unit is supplied to the magnetic (development) roller (A)
by the two mixing augers (B). The diameter of the magnetic roller is 16 mm.
Each developer unit has a toner concentration (TC) sensor (C). The TC sensor is used for controlling the operating
range of toner density.
Developer Circulation
Two mixing augers (B) circulate the developer forward and backward in order to sufficiently mix the toner and
carrier.
ENWW Hardware 97
● During the process control self-checking
The developer unit must be stored below 50°C (122°F) or the toner will harden and not work properly.
The toner on the four drums is transferred to the image transfer belt (ITB) by the first transfer roller.
The image overlapped by four colors is transferred to the paper by the second transfer roller. The remaining
toners are removed by the cleaning blade and transferred to the toner collection unit.
This process is completed with one rotation of the ITB. The arrow above the C and M drums on the following
diagram shows the direction of the ITB rotation. The ITB is rotated by friction between the drive roller and the
ITB. The tension roller provides tension to prevent slipping.
There are three color plane registration (CPR) sensors and one photo sensor. Two CPR sensors are for line
position adjustment and one is for process control. The photo sensor monitors the position of the first transfer
rollers.
4 Tension Roller
5 Photo Sensor
6 Cleaning Blade
10 Drum Unit
The intermediate transfer belt (ITB) drive motor (A) drives the ITB (B) by using gears and the ITB drive roller (C).
The image transfer belt (ITB) cleaner removes toner during printing. Belt cleaning is completed while the ITB
makes one rotation. The ITB drive motor drives the ITB cleaning motor.
The cleaning blade (A) in the ITB cleaner always contacts the ITB (B). The cleaning blade removes the used toner
from the ITB. The toner collection auger (C) transfers the waste toner to the toner collection unit.
The seal (D) on the ITB cleaner protects against toner contamination. The driving power by the driver roller is
transferred to the tension roller (E). The toner collection auger gear (F) drives the gear (G) and collects the toner.
ENWW Hardware 99
Figure 4-48 ITB cleaning
Laser scanner assembly (HP Color LaserJet MFP E77822, E77825, E77830)
The laser scanner assembly consists of one polygon motor and four laser diodes (LD) units. The laser scanner
assembly forms a latent image on the surface of four drums. For this process, the laser scanner assembly has a
collimator lens, cylindrical lens, two F-Theta lenses, and two reflective mirrors on an optical path for each color.
This laser scanner assembly uses the cross scan type scanning. K Color and C Color scan the laser from the rear
to the front. M Color and Y Color scan the laser from the front to the rear.
The laser scanner assembly has a skew adjustment which adjusts the scanning line. An automatic shutter is used
to clean and protect the glass on the laser scanner assembly.
1 LD PCA 6 Shutter
3 F1 Lens
4 F2 Lens
The laser from the laser scanner assembly is placed at intervals of 78 mm for each color. All colors use the same
polygon motor for oblique incidence.
The F2 lens (A) determines the slope of the primary scanning line and the image position of the secondary
scanning direction. This setting is adjusted by the manufacturer. The primary scanning line slope difference is
adjusted by the skew adjustment in the laser scanner assembly.
Reflective mirrors (B) on each color path adjust the curvature of primary scanning. This setting is adjusted by the
manufacturer.
The laser scanner assembly has two beam detector sensor boards (PD PCA). The PD PCAs are located at each
corner of the laser optics housing unit.
This printer recognizes each color from the time that they are detected.
The PD PCAs detect four beams at the scanning start point and create the horizontal sync (Hsync) signal. Data is
scanned by Hsync.
The arrow in the previous diagram shows the data scanning direction for each color. Black/Cyan and Yellow/
Magenta use the same polygon motor scanning in opposite directions.
During automatic CPR adjustment, the line patterns below are created eight times on the image transfer belt
(ITB). The spaces between the lines (KK, CC, MM, YY, KC, KM, KY) are measured by the front, center, and rear CPR
sensors. The controller takes the average of the spaces and then adjusts the following positions and
magnification:
● KK, CC, MM, YY: Spaces between two lines of the same color.
● KC, KM, KY: Spaces between a black line and each color line.
Adjustment
The adjustment of the sub scan line position for CMY is based on the line position for K (black). The printer
measures the gaps between the lines of each color in the pattern on the ITB. When the gaps for a color are
incorrect, the printer moves the image of the color up or down the sub scan axis. To do this, it changes the
laser write timing for that color.
When the printer detects that the image is out of position in the main scan direction, it changes the laser
write start timing for each scan line.
The adjustment of the skew for CMY is based on the line position for K (black).
Adjustment Conditions
Line position adjustment can be turned on or off. However, it is normally recommended to turn on this function.
Line position adjustment timing depends on several settings. These settings include the following:
● ΔT = Temperature change of the laser scanner assembly between the temperature of the previous line
position adjustment and the current temperature.
Line position adjustment interrupts printing and then starts automatically when one of these conditions occurs
when the printer checks at the sheet interval:
● Pages > Output threshold for all outputs (default: 500 pages)
● Line position adjustment starts automatically when toner collection unit is removed and reinstalled.
● When the printer detects a new drum unit or developer unit, line position adjustment is automatically
performed.
ITB Replaced
● When the printer detects a new ITB or other ITB, SVC engineers have to execute the adjustment manually.
The skew adjustment assembly (A) consists of the worm gear (1) for adjustment and worm gear (2). When Color
Plane Registration (CPR) executes, it detects and adjusts the scanning line slope manually.
The skew adjustment assembly (A) for magenta, cyan, and yellow adjusts the skew angle of the F2 lens (B). This
mechanism corrects main scan skew.
The scanner converts a hardcopy original into data. To scan an original, the scanner uses the lens and Charge
Coupled Device (CCD). The scanner stores and transfers the converted image to the storage space or transfers
the scanned data to the printer engine for copy.
For scan operation, the scanner uses a full rate (FR) carriage and a half rate (HR) carriage that is moved by a wire.
It scans the original document on the scanner glass or from the ADF.
● Full Rate (FR) carriage: Illuminates the original and reflects the light at a 90 degree angle.
● Half Rate (HR) carriage: Transfers the reflected light from the FR carriage to the lens.
The HR carriage moves half the distance at half the speed of the FR carriage. This maintains a constant distance
between the original and the imaging lens.
1. The FR carriage lamp illuminates the original. The reflected light is moved to Mirror #1.
2. The reflected light from Mirror #1 is sent to the imaging lens through Mirror #2 and #3.
4. The optical image is generated to the electrical signal by the CCD sensor.
To make a stable image, a constant distance must be maintained between the original and the lens. To maintain
this distance, the HR carriage moves half the distance and half the speed of the FR carriage.
The optical image made by the CCD sensor is changed to an electrical-analog signal.
Each color element signal in the optical image is separated by the CCD sensor into red, green, and blue.
The red CCD sensor extracts the red color from the optical image, the green CCD sensor extracts the green color
from the optical image, and the blue CCD sensor extracts the blue color from the optical image.
The analog image signal is changed to a digital image signal by the A/D converter and is transferred to the
processor.
The image scan of the main scanning direction is performed by the CCD sensor. The CCD sensor consists of
approximately 7500 pixels. The image scan of the sub scanning direction is performed by the FR carriage and HR
carriage. The carriage is moved by a wire driven by the scan motor.
The following shows the construction and purpose of the scanning system.
To scan the original on the scanner glass, two carriages driven by the motor move at a regular speed. The motor
drives the timing belt, pulley, and wire. The wire pulley rolls and releases the wire to move the carriage.
The scanner consists of the scanner glass, FR carriage, HR carriage, imaging unit, and driving unit.
● FR Carriage
This module illuminates the original. Two white LEDs are assembled on the side of the module. The
original is illuminated by the light-guide.
○ Light-guide
The light-guide changes the light from point type to line type. The light-guide is made by
transparent resin and controls the amount of light in the scan area uniformly.
○ White LED
The white LED emits white light. The heat sink attached to the PCA prevents heat deterioration.
○ Reflection holder
The reflection holder reflects the light that has passed through the light-guide.
– Mirror #1
● Mirror #2 and #3
Mirrors #2 and #3 are positioned at a 45 degree angle in order to change the direction of the light. The
reflected light from mirror #1 is sent to the imaging lens through mirrors #2 and #3.
● Pulley
The pulley is a ball bearing type. The pulley rolls and releases the wire which makes the HR carriage move.
The HR carriage moves half the distance at half the speed of the FR carriage.
Imaging unit
● Imaging lens
The reflected light from the imaging lens is focused on the CCD. The image is reduced to the fixed CCD
sensor and pixel size.
● CCD PCA
The image made by the imaging lens is changed to an electrical signal by the CCD. The CCD consists of
three channel line sensors for image creation. The brightness and darkness of the image depends on the
voltage level from the CCD. The output voltage is changed to a digital signal. The digital signal makes the
scanned image.
Wire drive
The original is placed on the scanner glass for scan or copy jobs. The scanner glass is made of tempered glass
and is held in place by the frame to prevent distortion.
Drive motor
Timing belt
The paper size sensor automatically detects the size of the original on the scanner glass. The paper size sensor
uses two sensors. An infrared LED is used to detect the dark original.
Home sensor
The home sensor detects the FR carriage position. The home sensor is a transmission photosensor.
When the ADF unit opens and closes, a function is triggered which detects whether the paper size sensor is on or
off.
The cover open sensor #2 detects when the ADF unit is closed using a magnetic field.
ADF glass
ADF glass scans the original through the ADF unit. The FR carriage reads the original as it passes. If the ADF glass
is contaminated, a horizontal black or white line might appear.
Shading sheet
Lock the FR and HR carriages to prevent damage when shipping or moving the printer.
When installing
After unpacking, before turning on the printer, the scan locking screw must be removed. If the locking screw is
not removed scanner failure will occur.
2. After removing the screw, assemble the screw cap from the accessory package.
When moving the printer, tighten the scan locking screw to prevent damage to the carriages.
R2 ADF roller Separates an original from the tray and transfers it to the paper path
R5 Pre-Registration Roller Aligns the leading edge of the paper for registration (skew prevention)
R6 Registration roller Aligns the leading edge of the paper for registration (skew prevention)
F1 FAN-DC ADF-PCA
F2 FAN ADF-PCA
F3 FAN-TYPE 1 ADF-PCA
Overview
The flow ADF drive system consists of eight motors to transfer paper.
One BLDC motor and one step motor drive the system for simplex and duplex jobs.
Eight step motors control the roller and CAM of the flow ADF drive system.
● The pickup roller is controlled by a step motor and transfers paper to the inside flow ADF.
● The pre-registration roller is controlled by a step motor and aligns the paper.
● The registration roller is controlled by a step motor and aligns the paper.
● The scan-in/out roller and white roller are controlled by a step motor.
● The output roller is controlled by a step motor and stacks papers on the tray.
● The stacker lift is controlled by a step motor and lifts paper to the pickup roller.
● The pickup roller, separation roller, and scan-in roller are released by a step motor and CAM.
The flow ADF original pickup assembly consists of a pickup motor, pickup assembly, separation roller, transport
roller, and guide pickup assembly.
Operation Procedure
The flow ADF original pre-registration assembly consists of a pre-registration motor, pre-registration roller, pre-
registration idle roller, and a pre-registration sensor.
● When an original is picked up and detected, the pre-registration sensor is on. At the time this occurs the
pre-registration motor is stopped and the original is aligned.
● After the transferred original passes the pre-registration sensor, the pre-registration sensor is turned off
and the pre-registration motor stops.
The flow ADF original registration assembly consists of a registration motor, registration roller, registration idle
roller, and a registration sensor.
Operation procedure
● When an original is picked up and detected, the registration sensor is on. At the time this occurs the
registration motor is stopped and the original is aligned.
● After the transferred original passes the registration sensor, the registration sensor is turned off and the
registration motor stops.
The flow ADF original scanning drive assembly consists of a scan motor, scan in/out roller, white roller, scan in
sensor, and D-CIS.
Operation procedure
● When the original passes the scan in sensor, the simplex scan starts.
● When the original passes the duplex scan in sensor, the duplex scan starts.
● The scanned original is transferred to the output roller by the scan out roller.
The flow ADF original output assembly consists of the output motor, output roller, output idle roller, and output
sensor.
Operation procedure
● When an original is detected from the scan out roller, the output sensor is on. At this time, the speed of the
output roller is the same as the scan out roller.
● When the output sensor is off, the output motor speed is slow for stable stacking.
The flow ADF original lifting assembly consists of the lift motor, lift shaft, lift bar, and paper sensor.
The flow ADF original pickup/separation roller release assembly consists of the release motor, pickup/separation
roller release CAM, and detecting sensor.
Operation procedure
● When a scan job starts, the pickup roller contacts the separation roller.
The flow ADF scan in roller release assembly consists of the release motor, release CAM, and scan in idle roller.
Operation procedure
● The release CAM controls the idle roller to maintain stable scanning quality.
Automatic Document Feeder (ADF) (HP Color LaserJet MFP E77822, HP LaserJet MFP E72525)
R1 Simplex registration roller In simplex mode, this roller aligns the leading edge of the paper for registration,
and then sends the paper to the next feed step.
R2 Duplex registration roller In duplex mode, this roller aligns the leading edge of the paper for registration,
and then sends the paper to the next feed step.
R3 ADF feed roller Separates an original from the tray and transfers it to the paper path.
R8 Exit roller Sends an original to the exit tray and forms the duplex reverse path.
R10 Feed out roller Transfers a scanned original to the exit roller.
Overview
The ADF drive system consists of one motor and two clutches to transfer the paper.
● A BLDC motor drives the system for simplex and duplex jobs.
● The cam type gear and solenoid are used for duplex reverse.
After detecting the paper, one motor controls the drive system.
The CLUTCH cannot rotate inversely. The spring that is included in the ADF GUIDE PICKUP ASSEMBLY is connected
to COVER-OPEN. When the CLUTCH does not drive, stand-by status occurs and stops the operation.
The ADF roller and pickup roller are connected by the belt.
The ADF roller is provided with power while the paper is picked up and transferred to the registration roller. When
the pickup drive is stopped and the registration roller is driven, the ADF roller becomes idle.
● When the original is setting up, the detect-sensor is activated and the printing job starts. The motor and
pickup clutch begin working. The pickup roller then moves down and contacts the original in the tray.
● When the registration sensor detects paper, the pickup clutch stops.
● When the detect-sensor detects that the tray is empty, the motor stops and the printer enters stand-by
status.
The registration drive uses the CLUTCH-ELECTRIC to drive the registration roller and transfer the paper to the
ROLLER FEED.
The registration roller aligns the leading edge of the original. When the original is placed in the nip, the roller is
rotated for alignment.
The ROLLER-FEED and ROLLER-M IDLE SCF make the feeding force by using a spring pressure method.
The power from the motor is transferred to the GEAR-EXIT and ROLLER-EXIT. The paper is transferred to the exit.
In duplex mode, counter rotation occurs.
To keep the pressure of the exit roller, the ROLLER-EXIT_IDLE is pressurized by a spring. In duplex mode, the exit
roller is rotated inversely and maintains a space between the rollers to prevent jams.
The space between the rollers is adjusted by the LINK-EXIT_IDLE and the SHAFT-EXIT_IDLE.
During duplex mode, the motor rotates inversely. The solenoid is on and the GEAR-CAM OUTER and GEAR-EXIT
are driven.
When the GEAR-EXIT rotates, the solenoid drives the GEAR-CAM and makes a space between the roller exit and
the idle roller.
Hardware configuration
Overview
● Control panel
● HVPS board
● LVPS board
The main controller handles the video controller, engine controller, and scan controller.
The main controller receives print data from the host through the network or USB port and receives copy data
from the scan controller. The main controller uses this information to generate printable video bitmap data. It
controls all modules required to print, including the laser scanner assembly, HVPS, FAN, fuser, and so on.
The main controller communicates with the drive system and other devices through Universal Asynchronous
Receiver Transmitter (UART). The main controller communicates with and checks the life of the toner cartridge,
drum, and developer units through I2C.
The main controller uses Quad Core CPU 1.5 GHz, DDR3 4 GB memory, Micro SD 4 GB, and a 320 GB SATA HDD to
control the engine driving, video signal processing, and user interface.
A MICOM controls power to the fuser lamp and power to the system according to an optimized energy saving
algorithm. The MICOM communicates with the OPE controller through the USB 3.0 protocol to display the system
information on the control panel.
The document feeder controller controls some mechanisms required to scan continuously from the document
feeder. The document feeder controller communicates with the main controller to synchronize scan timing.
The HVPS board generates and controls high-voltage channels. The fuser drive assembly controls power to the
fuser lamp. The LVPS board generates 5 V and 24 V power for the system.
The following diagram shows the location of the printer circuit boards.
Main controller (main board) (HP Color LaserJet MFP E77822, E77825, E77830)
The main controller consists of the main processor (Chrous4N), memory (DDR3 2GB), flash (128MB), 1G Ethernet
PHY, USB 2.0 HUB, Micom (power/fuser control), can/video/UI/fax signal interface connection, motor driving IC,
engine signal interface connection, and power interface.
● Connection
● Information
NOTE: This main board is for all models of the E77822/E77825/E77830 series.
The MSOK PCA is used to store all system information and consists of serial flash memory, an EEPROM and an X-
CRUM. The flash memory (4MB), EEPROM (256Kb), and X-e-label are used for all system operations (system
parameter, device status, tech information, and service information).
NOTE: When a main board needs to be replaced, the MSOK PCA must be reinstalled to the new main board to
retain the system information.
Main controller (main board) (HP LaserJet MFP E72525, E72530, E72535)
The main controller consists of the main processor (Chrous4N), memory (DDR3 2GB), flash (128MB), 1G Ethernet
PHY, USB 2.0 HUB, Micom (power/fuser control), can/video/UI/fax signal interface connection, motor driving IC,
engine signal interface connection, and power interface.
The main processor (Dual Core 1GHz CPU) controls video, engine, UI display, and communicates with various
devices. The HDD is connected to the main controller by SATA cable and to other devices (ADF, dual cassette
feeder, finisher, modem) by UART.
● Connection
7 18 PICKUP
8 19 PH DRIVER
NOTE: This main board is for all models of the E72525/E72530/E72535 series.
The MSOK PCA is used to store all system information and consists of serial flash memory, an EEPROM and an X-
CRUM. The flash memory (4MB), EEPROM (256Kb), and X-CRUM are used for all system operations (system
parameter, device status, tech information, and service information).
NOTE: When a main board needs to be replaced, the MSOK PCA should be reinstalled to the new main board to
retain the system information.
● Information
– Part number:
LVPS (SMPS)
The Low Voltage Power Supply (LVPS) board supplies electric power to the main board and other boards. The
voltage provided includes +5V, and +24V from a 110V/220V power input. It has safety protection modes for over
current and overload.
● Specification
This board supplies voltage to the fuser AC, heater, and main board.
● Information
● Connection
1 Heater I/F
2 Fuser AC
4 Type 5
5 Main S/W
6 Inlet
7 Heater S/W
The HVPS board generates 15 high-voltage channels, including ITHV (4), MHV (4), DEV (4), FUSER, SAW, and THV.
Specification
● Output voltage:
– FUSER: 819V
– SAW: -703V
The eraser PCA has one LED. The LED is used for erasing the negative charges on the surface of the drum after
printing.
The HVPS generates 5 high-voltage channels, including FUSER, SAW, AC/DC, T2+/-, and MHV.
Specification
● Output voltage:
– SAW: —990V
– FUSER: 400V
Connection
●
CN1
CN2
CN3
CN4
CN5
— NC 18
Eraser PCA
The eraser PCA has one LED. The LED is used for erasing the negative charges on the surface of the drum after
printing.
Information
● Part number:
The toner collection PCA detects the waste toner level inside the toner collection unit.
Information
● Part number:
CRUM PCA
THE CRUM PCA includes memory for the drum, toner cartridge, and fuser.
Information
The toner CRUM joint PCA is the interface PCA between the toner cartridge and the printer.
The paper size sensor PCA is used for detecting the size of the paper in the tray.
Control-panel walkaround
Item Description
1 Ground wire
2 Control-panel FFC
Paper path
Inner finisher
Sectional view
Paper path
ENWW 153
Student performance objectives
Service
Field-replaceable unit (FRU) parts are the primary focus of this module. CSR parts are only shown if it is
necessary to remove them in order to get access to a FRU part. See the Use and maintain module of this course
for directions for removing and replacing CSR parts.
Use the service videos along with the Repair Manual to assist in the printer teardown. Replace parts in the
reverse order of their removal. In some cases, reinstallation tips or instructions are included in the videos. The
Service Manual details the teardown steps to get to a specific component, and provides steps on how to replace
the component. The Service Manual also includes directions for difficult or critical replacement procedures.
IMPORTANT: Some videos in this module might have additional assemblies removed for clarity.
The videos shown in this module follow the procedures described in the printer Repair Manual. The step-by-step
directions have been omitted for clarity, but important information is included using the conventions listed
below.
NOTE: The videos in this module are available on the Services Media Library (SML) at thesml.hp.com. The
videos are available to Service and Support personnel. The videos are not available to customers.
Service Part names are listed in English wherever possible to match the part names used when ordering
replacement parts.
The conventions used in this module are the same as those used in the printer Repair Manual:
IMPORTANT: Information that help the user to avoid potential printer error conditions.
CAUTION: Procedures that the user must follow to avoid losing data or damaging the printer.
WARNING! Procedures that the user must follow to avoid personal injury, catastrophic loss of data, or extensive
damage to the printer.
The videos show a printer with an Output Bin And Bin Base Assembly installed.
Certain procedures require that the Output Bin And Bin Base Assembly be removed.
Input accessories
HP recommends removing the print engine from optional paper feeder input accessories before servicing the
accessory.
See the printer Service Manual for complete service instructions and procedures.
● Use caution when handling a flat flexible cable (FFC). FFCs can be damaged easily during printer service and
repair.
● FFC connectors are delicate. Be careful not to damage connectors when removing and installing FFCs.
● Verify FFCs are properly seated during reinstallation. Sometimes it is difficult to determine if a FFC is fully
seated in a connector.
● If possible, place the printer on an ESD workstation or mat, or use an ESD strap. If an ESD workstation, mat,
or strap is not available, ground yourself by touching the sheet-metal chassis before touching an ESD-
sensitive part.
Consult the Repair Manual when removing cables with ferrites. The ferrites and holders can be damaged if
removed or installed improperly. Some of the steps and tips are difficult to show in a video.
Electrostatic discharge
Some parts are sensitive to electrostatic discharge (ESD). Perform service work at an ESD-protected workstation
or mat. If an ESD workstation or mat is not available, ground yourself by touching the sheet-metal chassis before
touching an ESD-sensitive assembly. Look for this symbol in the course videos and the printer Service Manual:
● Needle-nose pliers
● Penlight
CAUTION: Always use a Phillips screwdriver. Do not use a Pozidriv screwdriver or any motorized screwdriver.
These can damage screws or screw threads.
AMS
● https://support.hp.com/wise/home/ams-en
● https://support.hp.com/wise/home/ams-es
● https://support.hp.com/wise/home/ams-pt
APJ
● https://support.hp.com/wise/home/apj-en
● https://support.hp.com/wise/home/apj-ja
● https://support.hp.com/wise/home/apj-ko
● https://support.hp.com/wise/home/apj-zh-Hans
● https://support.hp.com/wise/home/apj-zh-Hant
EMEA
● https://support.hp.com/wise/home/emea-en
● Printer specifications
● Service advisories
Channel partners, access training materials in the HP University and Partner Learning Center at https://
content.ext.hp.com/sites/LMS/HPU.page.
Service approach
Overview
CAUTION: When working on the product, do not pick up the unit by the output tray, which will detach under the
weight of the product.
● Do not make unauthorized changes or additions to the printer. Unauthorized changes might cause the
printer to malfunction and create electric shock or fire hazards.
● Use caution when dismantling the unit. Take note of the location of each screw or other part. This printer
contains 19 different screws. Using the wrong screw might lead to system failure, short circuit or electric
shock.
● Do not disassemble the laser scanner assembly. Once the laser scanner assembly is disassembled, dust
might enter the mirror chamber and will seriously degrade print quality. There are no serviceable parts
inside the laser scanner assembly.
● Regularly check the condition of the power cable, plug and socket. Bad contacts might lead to overheating
and fire. Damaged cables might lead to electric shock or unit malfunction.
– Do not touch any soldered connections, connector terminals, or other electronic parts when handling
insulated parts.
– Touch a grounded area of the printer chassis to discharge static electric charge before touching a PCA.
– Do not touch a PCA with bare hands or metal objects. Doing so might create a short circuit or cause
electric shock. Use caution when handling a PCA with moving parts such as sensors, motors, or
lamps, as they might become very hot.
– Use caution when fitting and removing screws. Watch for hidden screens. Make sure that the correct
screw is used and make sure that when toothed washers are removed, they are refitted in their
original positions.
– Place the product on an ESD workstation or mat, or use an ESD strap (if one is available). If an ESD
workstation, mat, or strap is not available, ground yourself by touching the sheet-metal chassis
before touching an ESD-sensitive part.
● Place the product on an ESD workstation or mat, or use an ESD strap (if one is available). If an ESD
workstation, mat, or strap is not available, ground yourself by touching the sheet-metal chassis before
touching an ESD-sensitive part.
● Test the printer functions that might have been impacted by service procedures. Make sure that the printer
is in complete working order.
Post-service test
Overview
Perform the following tests to verify that the repair or replacement was successful:
Print-quality test
1. Verify that you have completed the necessary reassembly steps.
3. Attach the power cord and interface cable or interface cables, and then turn on the product.
6. Send a print job from the host computer, and then verify that the output meets expectations.
Copy-quality test
1. Place the configuration page in the document feeder, print a copy job, and then verify the results.
2. Place the configuration page on the flatbed glass, print a copy job, and then verify the results
Fax-quality test
1. Place the configuration page in the document feeder.
3. Verify that the send quality and the receive quality meet expectations.
or
partsurfer.hp.com
Order through service or support providers Contact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on your computer, enter the printer IP
address or host name in the address/URL field. The EWS contains a link to the
HP SureSupply Web site, which provides options for purchasing Original HP supplies.
Orderable parts
Not all of the parts shown in the diagrams in this chapter can be ordered. Refer to the table following the
diagram or the parts lists at the end of this chapter to determine if a part is orderable.
HP LaserJet CYMK Imaging Drum Unit Replacement CYMK imaging drum unit W9044MC
Kit-HP LaserJet Blk Developer Unit Replacement black developer unit Z7Y70A
Kit-HP LaserJet Yellow Developer Unit Replacement yellow developer unit Z7Y91A
Kit-HP LaserJet Magenta Developer Unit Replacement magenta developer unit Z7Y82A
Kit-HP LaserJet Cyan Developer Unit Replacement cyan developer unit Z9M02A
Kit-HP LaserJet Image Transfer Cleaner Replacement image transfer cleaner Z7Y81A
Kit - HP LaserJet Trays 2-x Rollers Replacement trays 2-x rollers Z7Y83A
Kit-HP LaserJet Flow ADF Pick Roller Replacement document feeder pick roller Z8W50A
Kit-HP LaserJet Flow ADF Separation Roller Replacement document feeder separation roller Z8W51A
Kit-HP LaserJet ADF Pick Roller Replacement document feeder pick roller Z7Y64A
Kit-HP LaserJet ADF Separation Roller Replacement document feeder separation roller Z7Y65A
The following table lists the supplies part numbers for the HP Color LaserJet MFP E72525, E72530, and E72535
printers.
Kit-HP LaserJet Black Drum Unit HP LaserJet Black Drum Unit Kit W9006MC
Kit-HP LaserJet Blk Developer Unit HP LaserJet Blk Developer Unit Kit Z9M05A
Kit - HP LaserJet Trays 2-x Rollers HP LaserJet Trays 2-x Rollers Kit Z7Y83A
Kit-HP LaserJet Flow ADF Separation Roller HP LaserJet Flow ADF Separation Roller Kit Z8W51A
Kit-HP LaserJet ADF Pick Roller HP LaserJet ADF Pick Roller Kit Z7Y64A
Kit-HP LaserJet ADF Separation Roller HP LaserJet ADF Separation Roller Kit Z7Y65A
Formatter X3A92-60001
EMMC B5L32-60002
Assembly-Keyboard US B5L47-60102
Assembly-Keyboard UK B5L47-60103
CP Bushings B5L46-40029
HP Logo 7121-8673
ENWW Removal and replacement procedures (HP Color LaserJet MFP E77822, E77825, E77830) 167
Install accessory: HP Foreign interface harness (FIH) solution
ENWW Removal and replacement procedures (HP Color LaserJet MFP E77822, E77825, E77830) 169
Replacement of maintenance parts
ENWW Removal and replacement procedures (HP Color LaserJet MFP E77822, E77825, E77830) 171
Developer unit (HP Color LaserJet MFP E77822, E77825, E77830)
▲ TCU
ENWW Removal and replacement procedures (HP Color LaserJet MFP E77822, E77825, E77830) 173
Intermediate transfer belt (ITB) unit (HP Color LaserJet MFP E77822, E77825, E77830 only)
1. TCU
ENWW Removal and replacement procedures (HP Color LaserJet MFP E77822, E77825, E77830) 175
Transfer roller (HP Color LaserJet MFP E77822, E77825, E77830)
2. Right door
3. Feed unit
Pickup/separation/feed roller Tray 3 (HP Color LaserJet MFP E77822, E77825, E77830)
1. Right-rear cover
2. Right door
ENWW Removal and replacement procedures (HP Color LaserJet MFP E77822, E77825, E77830) 177
Multipurpose (MP) pickup/separation/feed roller
ENWW Removal and replacement procedures (HP Color LaserJet MFP E77822, E77825, E77830) 179
Flow document feeder separation roller assembly (z bundles)
▲ Flow document feeder pickup roller assembly
ENWW Removal and replacement procedures (HP Color LaserJet MFP E77822, E77825, E77830) 181
Document feeder separation roller assembly
▲ Document feeder pickup roller assembly
3. Accelerator board
ENWW Replacing the main SVC part (HP Color LaserJet MFP E77822, E77825, E77830) 187
Left cover (HP Color LaserJet MFP E77822, E77825, E77830)
1. Formatter cover
2. Rear-bottom cover
2. Rear-bottom cover
ENWW Replacing the main SVC part (HP Color LaserJet MFP E77822, E77825, E77830) 189
High-Voltage Power Supply (HVPS) board (HP Color LaserJet MFP E77822, E77825,
E77830)
▲ Left cover
2. HVPS board
ENWW Replacing the main SVC part (HP Color LaserJet MFP E77822, E77825, E77830) 191
Main board (HP Color LaserJet MFP E77822, E77825, E77830)
1. Formatter cover
2. Rear-bottom cover
3. Rear-top cover
4. Left-upper cover
5. Formatter cage
2. Rear-bottom cover
3. Rear-top cover
4. LVPS cover
ENWW Replacing the main SVC part (HP Color LaserJet MFP E77822, E77825, E77830) 193
Low-Voltage Power Supply (LVPS) Board Type 5H (HP Color LaserJet MFP E77822,
E77825, E77830)
1. Formatter cover
2. Rear-bottom cover
3. Rear-top cover
4. LVPS cover
ADF Low-Voltage Power Supply (LVPS) Board Type 4 (Flow models, HP Color LaserJet
MFP E77822, E77825, E77830)
1. Formatter cover
2. Rear-bottom cover
3. Rear-top cover
4. LVPS cover
2. Rear-bottom cover
3. Rear-top cover
4. LVPS cover
ENWW Replacing the main SVC part (HP Color LaserJet MFP E77822, E77825, E77830) 195
Fuser-duct fan (HP Color LaserJet MFP E77822, E77825, E77830 only)
1. Formatter cover
2. Rear-bottom cover
3. Rear-top cover
4. Fuser duct
2. Rear-bottom cover
3. Rear-top cover
4. Left-upper cover
5. Formatter cage
ENWW Replacing the main SVC part (HP Color LaserJet MFP E77822, E77825, E77830) 197
Main drive unit (HP Color LaserJet MFP E77822, E77825, E77830)
1. Formatter cover
2. Rear-bottom cover
3. Rear-top cover
4. TCU
2. Rear-bottom cover
3. Rear-top cover
4. Fuser duct
ENWW Replacing the main SVC part (HP Color LaserJet MFP E77822, E77825, E77830) 199
Pickup drive unit 1 – Tray 2 (HP Color LaserJet MFP E77822, E77825, E77830)
1. Formatter cover
2. Rear-bottom cover
3. Rear-top cover
Pickup drive unit 2 – Tray 3 (HP Color LaserJet MFP E77822, E77825, E77830)
1. Formatter cover
2. Rear-bottom cover
3. Rear-top cover
2. Rear-bottom cover
3. Rear-top cover
ENWW Replacing the main SVC part (HP Color LaserJet MFP E77822, E77825, E77830) 201
Registration/multipurpose (MP) drive assembly (HP Color LaserJet MFP E77822,
E77825, E77830 only)
1. Formatter cover
2. Rear-bottom cover
3. Rear-top cover
4. Right-rear cover
2. Rear-bottom cover
3. Rear-top cover
4. Left-upper cover
5. Formatter cage
7. TCU
9. Developer unit
Toner supply drive assembly C/M/Y (HP Color LaserJet MFP E77822, E77825, E77830)
1. Formatter cover
2. Rear-bottom cover
3. Rear-top cover
4. Left-upper cover
5. Formatter cage
2. Rear-bottom cover
3. Rear-top cover
4. Left-upper cover
5. Formatter cage
ENWW Replacing the main SVC part (HP Color LaserJet MFP E77822, E77825, E77830) 203
Toner collection unit drive (HP Color LaserJet MFP E77822, E77825, E77830 only)
1. TCU
ENWW Replacing the main SVC part (HP Color LaserJet MFP E77822, E77825, E77830) 205
ACR shutter motor
1. TCU
ENWW Replacing the main SVC part (HP Color LaserJet MFP E77822, E77825, E77830) 207
Toner duct assembly
1. TCU
ENWW Replacing the main SVC part (HP Color LaserJet MFP E77822, E77825, E77830) 209
Auto size sensor
ENWW Replacing the main SVC part (HP Color LaserJet MFP E77822, E77825, E77830) 211
Right door assembly (HP Color LaserJet MFP E77822, E77825, E77830)
▲ Right rear cover
2. Rear-bottom cover
3. Rear-top cover
ENWW Replacing the main SVC part (HP Color LaserJet MFP E77822, E77825, E77830) 213
Fuser-out sensor
1. Right-rear cover
2. Right door
ENWW Replacing the main SVC part (HP Color LaserJet MFP E77822, E77825, E77830) 215
Multipurpose (MP) unit (HP Color LaserJet MFP E77822, E77825, E77830)
1. Right-rear cover
2. Right door
2. Right door
3. Feed unit
Empty/level sensor Tray 2 (HP Color LaserJet MFP E77822, E77825, E77830)
1. Right-rear cover
2. Right door
3. Feed unit
Paper pickup assembly Tray 3 (HP Color LaserJet MFP E77822, E77825, E77830)
1. Right-rear cover
2. Right door
Empty/level sensor Tray 3 (HP Color LaserJet MFP E77822, E77825, E77830)
1. Right-rear cover
2. Right door
ENWW Replacing the main SVC part (HP Color LaserJet MFP E77822, E77825, E77830) 217
Feed sensor 1 (HP Color LaserJet MFP E77822, E77825, E77830)
1. Right-rear cover
2. Right door
2. Right door
ENWW Replacing the main SVC part (HP Color LaserJet MFP E77822, E77825, E77830) 219
Registration assembly (HP Color LaserJet MFP E77822, E77825, E77830)
1. Right-rear cover
2. Right door
2. Right door
3. TCU
4. Registration assembly
ENWW Replacing the main SVC part (HP Color LaserJet MFP E77822, E77825, E77830) 221
320 GB hard disk drive (HDD) (HP Color LaserJet MFP E77822, E77825, E77830)
1. Exit tray
ENWW Removal and replacement procedures (HP LaserJet MFP E72525, E72530, E72535) 223
Trusted platform module
1. Formatter cover
ENWW Removal and replacement procedures (HP LaserJet MFP E72525, E72530, E72535) 225
NFC Kit
ENWW Removal and replacement procedures (HP LaserJet MFP E72525, E72530, E72535) 227
Transfer roller (HP LaserJet MFP E72525, E72530, E72535)
2. Right door
2. Right door
ENWW Removal and replacement procedures (HP LaserJet MFP E72525, E72530, E72535) 229
Multipurpose (MP) pickup/reverse/feed roller
ENWW Removal and replacement procedures (HP LaserJet MFP E72525, E72530, E72535) 231
Flow document feeder separation roller assembly (GX document feeder)
ENWW Removal and replacement procedures (HP LaserJet MFP E72525, E72530, E72535) 233
Document feeder separation roller assembly (LX document feeder)
Rear covers
1. Formatter cover
2. Rear-bottom cover
3. Rear-top cover
ENWW Replacing the main SVC part (HP LaserJet MFP E72525, E72530, E72535) 235
Laser scanner assembly (HP LaserJet MFP E72525, E72530, E72535)
▲ Left cover
ENWW Replacing the main SVC part (HP LaserJet MFP E72525, E72530, E72535) 237
Main board (HP LaserJet MFP E72525, E72530, E72535)
1. Formatter cover
2. Rear-bottom cover
3. Rear-top cover
4. Left-upper cover
2. Rear-bottom cover
3. Rear-top cover
ENWW Replacing the main SVC part (HP LaserJet MFP E72525, E72530, E72535) 239
Low-Voltage Power Supply (LVPS) Board Type 5H (HP LaserJet MFP E72525, E72530,
E72535)
1. Formatter cover
2. Rear-bottom cover
3. Rear-top cover
4. LVPS cover
ADF Low-Voltage Power Supply (LVPS) Board Type 4 (Flow models, HP LaserJet MFP
E72525, E72530, E72535)
1. Formatter cover
2. Rear-bottom cover
3. Rear-top cover
4. LVPS cover
2. Rear-bottom cover
3. Rear-top cover
4. LVPS cover
ENWW Replacing the main SVC part (HP LaserJet MFP E72525, E72530, E72535) 241
Fuser/exit drive assembly (HP LaserJet MFP E72525, E72530, E72535)
1. Formatter cover
2. Rear-bottom cover
3. Rear-top cover
2. Rear-bottom cover
3. Rear-top cover
ENWW Replacing the main SVC part (HP LaserJet MFP E72525, E72530, E72535) 243
Pickup drive unit 1 – Tray 2 (HP LaserJet MFP E72525, E72530, E72535)
1. Formatter cover
2. Rear-bottom cover
3. Rear-top cover
Pickup drive unit 2 –Tray 3 (HP LaserJet MFP E72525, E72530, E72535)
1. Formatter cover
2. Rear-bottom cover
3. Rear-top cover
2. Rear-bottom cover
3. Rear-top cover
4. Left-upper cover
ENWW Replacing the main SVC part (HP LaserJet MFP E72525, E72530, E72535) 245
Toner supply drive unit (HP LaserJet MFP E72525, E72530, E72535)
1. Formatter cover
2. Rear-bottom cover
3. Rear-top cover
4. Left-upper cover
2. Rear-bottom cover
3. Rear-top cover
4. Left-upper cover
9. TCU
2. Rear-bottom cover
3. Rear-top cover
4. Left-upper cover
ENWW Replacing the main SVC part (HP LaserJet MFP E72525, E72530, E72535) 247
Toner collection unit sensor (HP LaserJet MFP E72525, E72530, E72535 only)
1. TCU
4. Front-inner cover
ENWW Replacing the main SVC part (HP LaserJet MFP E72525, E72530, E72535) 249
Exit unit
ENWW Replacing the main SVC part (HP LaserJet MFP E72525, E72530, E72535) 251
Right door open switch (HP LaserJet MFP E72525, E72530, E72535)
1. Formatter cover
2. Rear-bottom cover
3. Rear-top cover
2. Right door
ENWW Replacing the main SVC part (HP LaserJet MFP E72525, E72530, E72535) 253
Duplex sensor (HP LaserJet MFP E72525, E72530, E72535 only)
▲ Transfer roller
Paper pickup assembly Tray 2 (HP LaserJet MFP E72525, E72530, E72535)
1. Right-rear cover
2. Right door
3. Feed unit
2. Right door
3. Feed unit
Paper pickup assembly Tray 3 (HP LaserJet MFP E72525, E72530, E72535)
1. Right-rear cover
2. Right door
2. Right door
2. Right door
ENWW Replacing the main SVC part (HP LaserJet MFP E72525, E72530, E72535) 255
Feed sensor 1 (HP LaserJet MFP E72525, E72530, E72535)
1. Right-rear cover
2. Right door
2. Right door
3. Feed unit
ENWW Replacing the main SVC part (HP LaserJet MFP E72525, E72530, E72535) 257
Registration unit (HP LaserJet MFP E72525, E72530, E72535)
1. Right-rear cover
2. Right door
3. TCU
ENWW Replacing the main SVC part (HP LaserJet MFP E72525, E72530, E72535) 259
Document feeders
Overview
Two document feeder types are available for this printer. Printers with “z” bundles are equipped with “Flow”
document feeders. Printers with “dn” bundles are equipped with the standard document feeder.
2. Upper-rear cover
5. Control-panel bezel
6. Control panel
7. Keyboard
9. Scan-left cover
5. Scanner glass
5. Scanner glass
5. Scanner glass
4. Front-inner cover
5. Front-top cover
2. Rear-bottom cover
3. Rear-top cover