STUDY OF REAL CASE OF

ALTERNATIVE WORK
ARRANGEMENT
Organizational behavior

Abstract
Case study of alternative work arrangement

ABHISHEK V
AM.BU.P2MBA21003
 CONTENT

 INTRODUCTION

 HOW YOU COLLECTED DATA

 INFORMER DETAILS

 ALTERNATIVE WORK ARRANGMENTIN THE

COMPANY

 RELATING MOTIVATIONAL CONCEPT

 CONCLUTION.
Introduction.

• Dominos is an American multinational pizza restaurant chain.

• In India franchised by jubilant food works.

• They are master franchisee of dominos India, Bangladesh, Sri Lanka and Nepal with sole

and exclusive rights to own and operate domino’s pizza restaurant in these territories.

• Domino's Pizza operates 1,325 stores in 282 Indian cities as on 31 December 2019.

• 31,514 employees are working for Domino’s India as on 2020.

• Domino's began accepting online orders in 2011, and online orders accounted for
approximately 18-20% of total sales as of December 2013.

Method adopted

• Contacted staff working present at the firm.

• I was a former employee of the firm.

• Working under the manger I contacted.

• Using mobile number provided by him while working.

Information collected.

• Singaravel palanivel.
• Joined as the store manager 2014

• Currently working as deputy district manager.

• From Salem Chennai India

Alternative work arrangements

Post pandemic

• Flexi time
Staff or crew members can choose their time of work and work accordingly a day.
Employee can contact with their team leader to make the adjustment in working hours
accordingly they want.

• Part time
 Staff or crew members given a choice for working 3-hour part time job, flexi time.
Can contact with store manger to adjust their working hours and work accordingly.

• Employee’s choice of days off

all the employees have given the choice of days off
every employee will decide their days off and work schedule charted accordingly

• Job sharing
all the staff has been trained every level of work and has the knowledge, can work on part
time job or reduced time basis can complete a day job.
Employees will contact their team leader to add the coworkers accordingly with which
the work has to be done in time.

During lock downs.

 Staff working inside the stores and outside the store (delivery) was not supposed to meet
in the preparation place (kitchen and storage room) during the work time.

 Using contactless delivery on dominos app.

Steps to be followed

1. Contactless Delivery is available as a delivery option. The delivery instructions box is

for any special directions, including the location where you would like the delivery
placed. Pre-payment and pre-tipping make your contactless delivery more efficient.

2. The delivery expert will notify you when the order has arrived and may call you (keep
your phone handy)
3. They will place your order on a clean and safe surface in the location that you specified
in the delivery instructions.
4. Please help us keep safe and wait until your Delivery Expert is 6 feet away before you
collect your order.
  Staff using regular face mask, washing hands during regular breaks are implemented
 For doing so more staffs were recruited during the time period as no staff should feel
more burden to the work.
 Provided flexi time for every employee.
 Added more perks in the health and insurance.
 Continuing the same model as of now.

Relating motivational concept.

• Increased Productivity
Employees have more control over how and when they do their work. 
Having the ability to work whenever they want can help them complete their tasks more
efficiently.

• Decreased Stress
One of the biggest complaints in the workplace is stress.
Employees are more positive about their jobs when they are empowered to manage life’s demands.

• Recruitment and Retention

Offering these work alternatives not only benefits the employee, but also the employer. 
Flexible work arrangements attract people who prefer nontraditional hours.
Currently, millions of workers are choosing to work part-time jobs so they can have more
control over their work and personal lives.
Making these choices available will help attract more talent and decrease turnover

• Healthier Employees
Employees indicate that their greatest stressor is balancing work and family.
When they get some relief from this stress, employees indicate they are much happier and
healthier.
employee was able to get more sleep and had higher energy levels. 
employees were able to take care of their health and return more quickly.
  Creating a Results-Driven Culture 
Changing to a results-driven management style can be difficult for some employees. 
Managers are accustomed to managing their employees and instructing them on how,
when, and where to produce the actual work. 
Managers need to be coached to allow employees the flexibility to do the work on their
schedule. 
It is important to provide employees with objective performance goals and measures.

• Building Trust 
When employees have autonomy and the freedom to manage their work schedules, it helps build
trust with the employees, their managers, and the company.

Conclusion
• Flexible work time in the work place

• Flexible schedule full time employee benefits

• Best place to work.

• Good working environment.

Thank you.