54 Ron Lawton Crescent, Burley-in-Wharfedale, West Yorkshire LS297ST Email eahind@yahoo.co.

uk Tel +44 773 849 2747

Alex
ander Hind
Profile: Skilled Microsoft Power BI and Microsoft SQL Server professional.
Over 30 years solid experience of installation, configuration, administration, support, troubleshooting, operations, design
and delivery in both production and development environments, predominantly with ‘blue-chip’ organisations. I perform
well operating under my own initiative and as a team player.
Much of my experience has been with IBM on various accounts. My role was typically as database administrator and
advisory working on many projects, often in parallel for different corporate customers. I have been assigned to projects
varying from simple SQL Server installs through to solution proposals and costing. All projects have a strong emphasis on
system security, they are customer facing and involve liaison with teams in global locations.
Over recent years I’ve got experience of SQL Server on Cloud technology including Microsoft Azure, AWS and IBM
Cloud.

Skills overview
 Microsoft Power BI (Desktop and Service), On-premises Data Gateway, Power BI Mobile, SSIS (ETL), SSRS
 Microsoft SQL Server (2019, 2017, 2016, 2014, 2012, 2008 R2, 2008, 2005, 2000, v7.0, v6.5)
 Microsoft Azure (IaaS), Microsoft Azure SQL (PaaS), Amazon Web Services (IaaS)
 Sybase Adaptive Server Enterprise, Replication Server, Adaptive Server IQ (MI)

Experience: Business Intelligence (Microsoft)

Deliveries have included all stages of development and delivery including data analysis, design, implementation, testing,
problem solving, data feeds, ETL, T-SQL, DAX along with performance and tuning. Solutions are a mix of detailed reports
along with dashboards.
Commercial: Most recently, I've developed Power BI SQL Server Estate Management repositories (database and BI) to
support SQL DBA maintenance tasks. This has been for both Optix Software and TransUnion. SSRS installation,
configuration and developer support with IBM.
In-house: Starting 2015, I've developed the trend analysis of financial products e.g. FTSE equities, unit trusts and
currencies using Microsoft SQL Server, Microsoft Power BI, Microsoft Azure SQL and SSRS. The solution included
migration to (and from) Microsoft Azure SQL. Tools used include Tabular Editor (Kapacity), DAX Editor, ALM Toolkit,
Dax Formatter along with GitHub I cover all aspects of the delivery from the unstructured data along with flat files all the
way through to BI on workstation, tablet and\or phone.

Experience: Management Information and reporting (Sybase)

Reporting systems developed, assisted by the use of database recovery strategies. These have included the use of
snapshot databases availability groups (AG), transactional replication, warm standbys, bcp, and log shipping. The
different approaches were used to improve availability and performance of OLTP and OLAP systems often under tight
deadlines which were delivered successfully on-time.
Reporting tools extend to use of SQR Sybase/Oracle (SME), Crystal Reports. Business Objects & Microsoft Access.

Experience: SQL Server database administrator (Microsoft SQL Server and Sybase)
For over 20 years, I have supported and developed 24x7 systems with many databases. Full experience of installations,
backup and recovery, upgrades, performance and tuning, security, threshold management, space management, health
check monitoring, host management, database consistency checks, statistics management, capacity planning, batch
scheduling, load balancing, support of developers and 1st line production support.

Professional Development
 Microsoft E-Learning Course 2936: Installing and Securing Microsoft® SQL Server™ 2005
 Microsoft E-Learning Course 2937: Administering and Monitoring Microsoft® SQL Server™ 2005
 Microsoft E-Learning Course 2938: Data Availability Features in Microsoft® SQL Server™ 2005
 Microsoft SQL Server 2000: Database Administration, Database Design, Transact-SQL
 Oracle 10g: Architecture, Installation, Configuration, Administration, Backup and Recovery
 Unix: Systems Administration, Shell Programming

Good experience of:

 Monitoring and alerting tools: SentryOne, Tivoli Monitoring
 Data protection: Tivoli TDP (Total Data Protection), Microsoft DPM (Data Protection Manager)
 UNIX shell scripts (sh/ksh)

Other Experience: Microsoft Cluster Server; Veritas Cluster Server;Symantec BackupExec and NetBackup

Other: Computer Science BSc (Hons) IIi, Leeds University - Married with 3 children - Car owner and driving licence.

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Alex Hind, Microsoft Power BI Developer and SQL Server DBA
54 Ron Lawton Crescent, Burley-in-Wharfedale, West Yorkshire LS297ST Email eahind@yahoo.co.uk Tel +44 773 849 2747

Microsoft SQL Server DBA & Contract - TransUnion, Leeds March 2021 – Nov 2021
Power BI Developer Credit Reporting Agency, Database Services

DBA and BI Developer within the SQL DBA Operations team (UK and Lithuania). The contract is outside IR35 and the
fixed delivery gave me full control of the solution and implementation.
I developed a full end to end Power BI solution (similar to last year) to assist with SQL estate management – review
configuration, backups, index maintenance, patching, vulnerabilities, fragmentation, encryption, DBCC, growth
settings, performance, audits, dashboard amongst other topics. The role allows a holistic review of the SQL Server
estate. Availability and security were primary focus of infrastructure. This is similar to the permanent role I had last
year with Optix Software on a larger scale.
Microsoft SQL Server DBA & Permanent - Optix Software Ltd, York May 2020 – Jan 2021
Power BI Developer Software house, Database Services

Sole DBA within an extensive team of developers delivering software across UK Opticians. I supported the DevOps
and data migration teams for both project delivery and operations. My work focussed on housekeeping, daily
checks, performance & tuning, monitoring & alerting, Windows and SQL Server patching, security enhancements,
change management, release process, migration from to SQL2019; along with extensive knowledge share. I
developed a Power BI repository to assist with the SQL estate management. The introduction of Standard Operating
Procedures (SOPs) was made to implement standards and best practice. All the SQL Servers hosted on VMware
and Dell storage providing an in-house private cloud. I negotiated the SentryOne deal with a substantial discount.
The Agile methodology is used for delivery of project work.

Microsoft BI Developer, SQL DBA, Red Seven Technologies Ltd (Leeds) October 2015 –Feb
Architect and Product Engineer My own company 2020
End to end development of a toolset for the trend analysis of financial products e.g. Unit Trusts, OEICs, ETFs, FTSE
equities, currencies and commodities. Key financial information is extracted, transferred and loaded (ETL) each
working day for the provision of analytic reports. The interface is available on phone, tablet or web interface.
There is a mix of technology including Microsoft SQL Server 2017, Microsoft Power BI, Azure SQL database,
Azure Windows VM, Reporting Services (SSRS), DAX, Power BI Gateway, WordPress, PHP, VB.net, CMD and
PowerShell. Outsourcing has been undertaken for some of the deliverables.

Microsoft SQL Server DBA Contract - IBM (Leeds) September 2017 – June
Security Clearance Required 2019
Project resource delivering SQL Server 2014 and 2008R2 projects whilst providing Subject Matter Expert support.
Numerous projects in parallel with technologies such as database mirroring, virtualisation and cloud technology.
Projects focussing on Security included: Availability Groups (on FCI), Transparent Data Encryption (TDE),
Encrypted Data Transmission (SSL), Database Activity Monitoring, monitor high risk commercial bank colleagues
using E-Surveillance, Certificate management, User Access Management MI (incl. ETL), installation and configuration
of SSRS

Microsoft SQL Server DBA Contract - Lloyds Banking Group (Leeds) October 2013 –
Security Clearance Required September 2017
Project DBA working with application teams deploying SQL Server 2008 R2 (64-bit) to support their needs. This has
included work with database mirroring, VMware virtual machines, Net Backup, Tivoli TSM and TDP. I simultaneously
worked on numerous projects. The deployment of McAfee Database Activity Monitor with IT Security was a
substantial piece of work deploying the DAM sensor to 100's of SQL Servers (SQL 2000+) in a controlled manner.

Microsoft SQL Server DBA Contract - IBM (Nottingham) March 2013 –

Security Clearance Required Capital One September 2013
Project DBA to assist in delivery of a new faster payment system for CapitalOne. The work included the configuration
of TDE (Transparent Data Encryption) for both production and development SQL Servers. This was the first
deployment of TDE for both Capital One and IBM SSO, impacting the support Contract and technicians. The project
required the installation and configuration of SQL Server 2008 R2 (64-bit) along with implementation of Tivoli TDP for
SQL Server, Envision Auditing of SQL and SolarWinds Monitoring. I provided 2nd line support for the BAU team
(SQL2005, SQL2008 and SQL2008R2). Whilst undertaking the general DBA duties I made good progress to improve
build standards, documentation and guidelines whilst working in both the BAU and project teams.
Microsoft SQL Server DBA Contract - IBM (Farnborough) March 2010 – March
Security Clearance Required DEFRA, HM Treasury, Animal Health, Natural 2013
England, Rural Payment Agency, Utility Service
Centre (IBM), Diageo and RSA accounts.
Security clearance
Installation and configuration of SQL Server 2008 R2 (64-bit) and SQL Server 2008 on Windows Server 2008
(clustered and stand-alone). Implementation of Tivoli TDP for SQL Server and ITM Monitoring. Troubleshoot
application performance issues and performance benchmarking. 1st line support in the BAU team (SQL2000,

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Alex Hind, Microsoft Power BI Developer and SQL Server DBA
54 Ron Lawton Crescent, Burley-in-Wharfedale, West Yorkshire LS297ST Email eahind@yahoo.co.uk Tel +44 773 849 2747

SQL2005, SQL2008 and SQL2008R2). I made good progress to improve quality assurance, daily system checks,
build standards, documentation and guidelines whilst working in both the BAU and project teams. Implement
improvements to control and monitoring as a central console to manage the estate. Much of the estate required,
security settings applied, account privileges revoked, maintenance amongst other changes to try and meet quality
assurance standard.

Microsoft SQL Server DBA and Contract - IBM (Manchester) Dec 2008 – Feb 2010
Developer. Astra Zeneca
DBA in a team transitioning the support of SQL Server 2005, 2000 and Oracle systems to off-shore IBM support
making changes where applicable to comply with the IBM standard build. 3 rd line production support for Sybase and
SQL Server systems. I developed a MSSQL database solution using linked servers, stored procedures, views,
triggers and maintenance jobs to remotely connect to all SQL Servers managed by IBM on the AZ estate (circa 400
instances). The instances were queried daily providing information in a central repository for global reports,
monitoring and alerts.

Sybase DBA Contract - Strategic Systems Solutions Jan 2008 – Sep 2008
(Leeds)
Deutsche Bank Account (London)
DBA team leader in a group specifically tasked with identifying and addressing performance and stability problems on
Sybase ASE 12.5.4 servers typically with Veritas clustered hardware and SunOS. Some of the investment banking
applications included Kondor+ and Summit amongst other in-house developed products. The reviews were
undertaken with a holistic approach to help develop a best practice and improve the standards and guidelines.

Microsoft SQL Server / Sybase Contract - IBM (Liverpool, Manchester & Sep 2007 – Jan 2008
DBA Leeds) Royal and Sun Alliance Account, Astra
Zeneca, Boots and Bradford & Bingley Accounts
DBA in a team installing and configuring SQL Server 2005 and 2000. 3 rd line production support for Sybase and SQL
Server systems. I undertook Oracle 10g DBA training during this period.

Sybase / Microsoft SQL Server Contract - IBM (Liverpool) July 2006 – Sep 2007
DBA Royal and Sun Alliance Account
DBA in a team migrating Sybase ASE 11.9.2 servers to ASE 15.0. This project also includes rationalising the number
of remote replicated databases, upgrading RSE, upgrading HP-UX, implementing Tivoli monitoring and using new
hardware. The project finally includes the transition of services to the overseas production support team.
Other projects also included SQL Server 2005 and 2000 installation and configuration.

Microsoft SQL Server / Sybase Contract - IBM (Manchester) Nov 2005 – July 2006
DBA Astra Zeneca, NTL, Boots and R&SA Accounts July 2005 – Sep 2005
DBA in a production support team. We supported SQL Servers 24x7 across business accounts managing 100’s of
instances and 1000’s of databases. Main responsibilities included security, installs, upgrades, patches and support
the ‘Business As Usual’ DBA teams that administer backups, user management and daily batch checks with fault
resolution. To assist with systems monitoring and knowledge gathering I developed a system to query all their
instances and provide detailed information about the servers and databases. The largest database: 760 GB.

Sybase / Microsoft SQL Server Contract - BT Syntegra (St. Annes) June 2004 – May 2005
DBA Department of Work and Pensions Account
DBA in an application support team that managed ASE servers (Adaptive Server Enterprise/12.5.3 64-bit on SunOS),
replication servers (Replication Server/12.6 on Windows 2003), ASIQ servers (Adaptive Server IQ/12.5.0 on Windows
2003) and Microsoft SQL Servers (on Windows 2003). ASE made use of Sybase HA and Sun Cluster Manager.
I was recruited to transfer data on an OLTP to an OLAP database using replication. Once this was complete, I moved
onto performance monitoring and tuning for ASE, RSE and ASIQ. Amongst general DBA duties I focused on
improving standards, guidelines, change control, regression testing and release management. The largest database:
130 GB.

Sybase DBA Contract - Belgacom, Proximus (Brussels, Dec. 2003 – April 2004
Belgium)
DBA in a team that managed a total of twelve ASE Servers, one Replication Server (Version 12.1) and Direct Connect
for Oracle (Version 12.5). The environments included Sybase 64-bit Version 12 and 64-bit Version 12.5 on three Sun
Solaris machines. Veritas Cluster Server Manager and BMC Patrol were used to manage the servers and cron
managed the scheduling. Reconfigured Veritas (for Sybase Servers) providing a successful “fail over”. Assisted with
the management of over 100 databases in the development and test environments. The largest database: 120 GB.

Sybase / Microsoft SQL Server CONTRACT - IBM (Manchester) April 2002 – Dec. 2003
DBA Royal & Sun Alliance Account

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Alex Hind, Microsoft Power BI Developer and SQL Server DBA
54 Ron Lawton Crescent, Burley-in-Wharfedale, West Yorkshire LS297ST Email eahind@yahoo.co.uk Tel +44 773 849 2747

Senior DBA in the team with the responsibility for the management of over 100 databases in the production,
development and test environments. The environments included Sybase 11.9.2 on eight Hewlett Packard HP-UX
machines with a total of eight ASE Servers, five Replication Servers (Version 11.5) and seven Sybase IQ servers
(Version 12.4.*). Sybase 11.5 ASE servers on IBM AIX machines and Microsoft SQL Servers on Windows NT. The
UNIX scheduling was managed by cron (and a toolset developed in-house to manage task dependencies and parallel
processing). The data was selectively replicated worldwide and managed using warm standbys or function strings in
conjunction with bit wise operations. There were six distinct Sybase MI systems and these were “built” with a differing
frequency of daily, weekly and monthly builds.

Sybase / Microsoft SQL Server Contract - Royal & Sun Alliance (Liverpool) Aug. 1997 – March
DBA 2002
Same as previously mentioned with R&SA, before R&SA outsourced to IBM. I was not the senior DBA during this
time. The main application was originally a 24x7 operation, but this was rationalised by removing servers in Australia
and North America. This involved using Replication Server to transfer data to existing databases. Responsible for the
implementation of the Disaster Recovery process as well as being heavily involved during the design process. Main
contact for the Sybase tools and system monitoring suite to run on HP-UX and AIX.

Report Writer / Sybase DBA Contract - KPMG Health Systems Jan. 1997– July 1997
(Manchester)
Member of a report writing team. Reports were written to execute on both Sybase and Oracle databases. Skills
transfer took place to permanent members of staff. Whilst working with the Sybase DBA team, we visited Great
Ormond Street Hospital to identify database application performance issues, using Cyrano Workbench.

Report Writer / Data Analyst Contract - Bell Cablemedia (Leeds) Oct. 1996 - Jan. 1997
I wrote management reports using SQL and RBF for data in a Telco billing and operations system (SMS-Bytel) to
assist the teams of finance and engineering.

Microsoft SQL Server DBA Contract - Funding Agency for Schools (York) Oct. 1996 - Oct. 1996
Senior DBA in the team with the responsibility of building their first Microsoft SQL Server and designing a database for
the consolidation of a number of Microsoft Access databases. The SQL engine ran on Windows NT 3.51 Intel system.

Report Writer Contract - Andersen Consulting (Prestatyn) Sept. 1996 - Oct. 1996
Developer in a team working under tight deadlines to assist Andersen’s in the analysis of data provided by Kwik Save.
Planned Vacation (July 15 1996 – Sep 20 Sept. 1996)

Microsoft SQL Server DBA Contract - Funding Agency for Schools (York) March 1996 - July 1996
This role was the same as previously mentioned for Funding Agency for Schools.

Sybase Trainer Contract - ATI Alarm Systems (Manchester) February 1996

Training to existing Sybase DBA and developers to fine tune their development and administration process.

Report Writer Contract - Bell Cablemedia (Leeds) Oct. 1995 - Jan. 1996
This role was the same as previously mentioned for Bell Cablemedia.

Employment History
Sybase DBA / Programmer Catlin Underwriting Agency (London) April 1993 – Sept. 1995
(Lloyd's of London syndicate)
DBA and Application/Report developer. The team looked after Sybase 4.9.2 Servers on Hewlett Packard HP-UX
machines. The front-end to the claims system was originally written in JYACC Jam and then we redesigned and
improved it to run using Visual Basic and Microsoft Toolkit (rather than ODBC). Many ad hoc requests from “claims”
team meant writing SQL was well practiced. Frequently requested reports were originally written using SQR and then
Crystal Reports. User support included PC configuration & network administration (Novell training undertaken).

Programmer / DBA Bull Information Systems (London) Sept. 1991 - April 1993
PC Database developer using FoxPro and Clipper creating applications to help the account managers manage and
report on their team of engineers. This progressed to becoming an Informix DBA managing data to track the
hardware used on the customer sites. This was complimented by UNIX hardware administration training.

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Alex Hind, Microsoft Power BI Developer and SQL Server DBA