Nama : Abdan Shakur Suryana

Nim : 190111067

Kelas : Manajemen Reguler SDM semester 5

UTS BAHASA INGGRIS PROFESI

Dosen Pengampu : Novi Handayani Alamsyah,M.Pd

Answer...

I.

1. Rapat Umum Tahunan

2. Pemangku Jabatan Penting
3. Komoditas
4. Pemimpin Pasar
5. Modal Penerbangan
6. Pameran Dagang
7. Investasi Langsung
8. Tindak lanjut
9. Waralaba
10. Toko Rantai

II.

1. Different types of business letters:

A. Apology Letter (Apology Letter)

Apology letter or apology letter is a letter used to apologize for mistakes that have been made.
This type of letter must be written with humility or with all humility to admit mistakes that have
been made. Using smooth and honest language that comes from the heart.

B. Confirmation Letter

Confirmation letters are also known as “letters of receipt” or “acknowledgment letters”. Letters of
this type are generally formal and brief. We can use a confirmation letter to provide confirmation
such as meeting schedules, accommodation and transportation ordered, letters or documents that
have been received.

C. Inquiry Letter

Inquiry letter or request letter in general is a letter used to request more detailed information
about the goods or services offered. But actually an inquiry letter is not always related to a request
for information, it can also be a request about a job or something else.

D. Thank You Letter

A letter that aims to further strengthen a business relationship by reminding that we are very
happy to work with him.
 We can use this type of letter when our proposal is accepted, when someone is willing to come to
attend a seminar, or thank volunteers who have been willing to help in the event we organize.

E. Sales advertisement letter (the term is Sales letter)

Sales letters are used to introduce new products to new clients and customers. It is very important
to mention the problems of the clients and then provide the solutions with the products being sold.

F. Reply to letter of request for information

Replying or replying to business letters is very important to do. Customers who are interested in
our products are the best business prospects for us. Learn how to thank buyers and provide
potential buyers with as much information about our products as possible.

G. Membership terms and conditions (usually called Account Terms and Conditions)

When a new customer becomes a member it is important to provide information about the terms
and conditions of membership. If you run a small business then making this type of letter is
"common".

H. Order letter or also called placing an Order

A businessman sometimes has to make this type of letter, especially when ordering goods in large
quantities. You certainly don't want your ordered goods not to match the delivery time and
specifications that have been determined.

I. Letter of claim or request for compensation (claim)

Unfortunately from time to time sometimes we have to apply for compensation for orders for
goods that do not match or service that is disappointing. This type of letter is needed to express our
dissatisfaction and a statement of compensation in the form of a replacement of goods or a refund.

J. Letters replying to claims

Even though as the best businessman, you must have made mistakes from time to time. In this
case, usually we will get a claim letter from the customer or customer. To answer the letter of
complaint, we need to be able to write a letter to reply to the letter of filing a lawsuit.

K. Job application letter (Cover Letter)

This type of letter is very popular among job seekers. Usually a job application letter contains an
introduction, a little content from our CV, and our positive attitude when accepted for work at the
company we are applying for.

L. Letter of Complaint

A letter of complaint is one of the letters that likes to be used in a business relationship. Explain
your complaint in bullet points and in sequence politely. With polite writing can at least reduce your
anger when writing this type of letter.

M. Letter of Recommendation

A recommendation letter is used to recommend someone so that the recommended person can be
accepted for work. Avoid the temptation to overestimate one's ability to write this type of letter,
being honest and objective is the key.
 N. Resignation Letter

A formal resignation letter must be discreet. Avoid writing things that will damage your good
relationship with the recipient of the letter. Give a good reason why you can no longer work at your
current place.

O. Notification letter not accepted for work

In some cases you will need to send a letter notifying the job applicant that he or she has not been
selected to fill an existing job position. At the opening of the letter, thank him for his time, praise
him for his experience or education and explain that he is not what employers are looking for at this
time.

P. The letter cannot follow the declining dinner invitation

It is a business letter which if not written carefully will be very embarrassing for us. Continue your
appreciation of the dinner invitation and mention that you have other appointments at that time.
Do not write down the details of the event you are going to do.

Q. Letter of Receiving a Gift (Reception of Gift)

It is very polite to respond to someone who has given a gift by sending a letter explaining that we
have received it. Continue our gratitude to let him know that we really appreciate the gift that has
been given. If possible write down that the gift was really useful.

R. Notification of Errors

In writing a business letter informing the reader that an error in the document has been corrected,
we recommend sending a copy of the faulty document. If necessary, offer additional copies of the
erroneous document to be sent.

S. Thank you letter for accepting the job (Thanks for job recommendation)

A letter to those who have provided assistance so that we are accepted for work must be
professional and courteous. In addition, avoid excessive gratitude. And realize that we are accepted
to work not only because of the help from other parties, but mainly because of our abilities as well.

2. Application Letter in English

December, 17 2021

Head of HRD

AKRI BROTHERS LTD

Cirebon

With respect,

Based on the information I received from the daily newspaper on December 17 , 2021, PT Semesta
AKRI BROTHERS LTD is looking for an assistant manager. Therefore, I would like to apply for the
position of assistant manager.

Here is my brief biography:

Name : Abdan Shakur Suryana

Gender : Male

Date of Birth : Cirebon ,14 November 2001

Education : S1 Economy

Religion : Islam

Nationality : Indonesia

Phone number : 081224861402

Email : Abdanshakur1@gmail.com

For your consideration, I have also attached multiples such as:

1. Curriculum Vitae
2. Copy of transcript value on sheet
3. Good behavior letter
4. Photocopy of KTP
5. Photocopy of Diploma
6. Latest 3×4 photograph

Thus I wrote this letter, I really hope to be accepted and work together in the company that you lead

Thank youfor the attention.

Best Regards,

Abdan Shakur Suryana

3. Bussiness Latter

PT. Unilever

Jl. Cakrabuana No. 14, Jakarta

Telp. 061-635056, Email : unileverindonesiaa@gmail.com

Website : unileverindosia.com

Jakarta, December,2021

Number : 10/MPK/03/2021

Subject : Purchase Order

To :

Director of PT. Sindang Jaya

Jl. Gemilang Bintang No. 19

Jakarta

With Respect,
Thank you in advance for sending an offer letter to us on March 20, 2021. And we are very
interested in the items you offer, both in the form of laundry soap and skin care soap, as well as the
price.

In this regard, we hereby intend to order more products from your company in the form of
cleansing soap and skin care soapfrom your company, in the form of :

Life boy – 100 Units

Shampo – 150 Units

Skincare – 100 Units

Cleaning soap – 100 Units

We hope that we can receive the goods as soon as possible, no later than January 18, 2022. And
regarding the payment we will make in cash at our office if we have received the goods properly.

Thus we convey this order letter, thank you for your attention and cooperation.

Best Regards,

Director of PT.Sindang Jaya,

Abdan Shakur Suryana

III.

Abdan: "Hello, Mr. Alfi."

Alfian : “Hi, sir. Abdan"

Abdan : “I want a limited edition pazero sports car”

Alfian : “Incidentally, our shop provides a Pazero sports car. what color do you want?”

Abdan : “I want red color, best quality And limeted edition

Alfian: "Okay sir, I will process it and send it to your house, sir."

Abdan: "Okay, thank you, Mr. Alfian, happy to be able to order at your shop."

Alfian: "You're welcome, sir"

IV.

Manager: Tell me a little about yourself.

You: My name is Abdan Shakur Suryana, I live in the city of Cirebon, I am the best graduate of S1
Management at Muhammadiyah University

Manager : why are you interested in working in this company?

 You: Because I have the skills that this company needs, moreover, I feel that I fit the position that
the company needs.

Manager : How much salary do you want in this company?

You: Judging from the current UMR, but to target you can see my performance first.

Manager: In your opinion, what type of position would suit you?

You: I think it would be suitable to be HRD in this company

V.

Date : 17 December 2021

To: Mrs. Novi

From: Abdan

Subject: Assignment

Ma'am , I already submitted the assignment from HR class. There are a total of 20 papers. The one
that has not submitted is Alfian because he cannot attend the class today. Thank you.