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OCTOBER 2016

Last Mile
Connectivity
In Emerging Markets

Sponsored By
Contents
Last Mile Connectivity in Emerging Markets

3 Foreword: Last Mile Connectivity in Emerging Markets


James Barton - Editor, Developing Telecoms

5 Sponsors:
Operator Partner: MTN Nigeria
Silver Sponsor: Koonsys
Article Sponsor: Omoco

6 Interview: Emerging Markets Will Take a Fresh Approach


to Last Mile Connectivity
Ian Keene - Vice President, Research, Networking &
Communications Equipment, Gartner Research

11 Intelligent Planning for Optimisation of Last Mile


Connectivity
Krisztian Novak - Co-founder & Strategic Business
Development Director, Koonsys Radiocommunications

15 Interview: Tackling Last Mile Connectivity from an African


Perspective
Thecla Mbongue - Senior Telecoms Analyst, Middle East &
Africa, Ovum

17 Last Mile Rural Connectivity - Moving Beyond Traditional


Network Infrastructure
Tim Guest - Communications & Business Writer

21 Fibre - the Ultimate Last Mile, Now Showing Explosive


Growth
Stefan Stanislawski - Co-Founder, Ventura Team

25 Interview: Connecting Africa: Last Mile from an Operator’s


Perspective
Tolulope Williams - Senior Manager, Access, Transmission,
Planning & Optimisation, MTN Nigeria

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02
Foreword
James Barton, Editor, Developing Telecoms

The term ‘last mile’ has long been used


to describe the final hurdle of delivering
telecommunications services to end users,
and the challenges of delivering connectivity
from core network to final destination are so
well-known that the term has come to refer
to an entire raft of solutions aimed at doing
exactly that.

Practically speaking, network structures make it virtually


impossible to deliver the bandwidth available at a landing
site intact to a consumer’s home, often due to obsolete
technologies or an unworkable number of links. Last Mile
seeks to overcome this bottleneck, delivering connectivity
without compromise to areas that suffer from a dearth of
bandwidth.

These solutions are increasingly having a huge impact in


James Barton - Developing Telecoms emerging markets, where they can be used to connect
remote rural communities with a business case that
makes sense for the operator. In addition, as traffic – and
particularly data usage – soars in densely populated cities,
solutions for increasing bandwidth availability are in high
demand. A further appeal for last mile connectivity in
emerging markets is the fact that developing countries are
typically unencumbered by outdated legacy architecture –
although this of course brings its own challenges in terms of
building out infrastructure in a cost effective way.

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This report focuses on the difficulties faced by operators In addition, I was privileged enough to interview Tolulope
in emerging markets looking to deliver data bandwidth Williams of pan-African operator group MTN to discuss
cost effectively to challenging locations, including remote the firm’s approach to connectivity challenges across the
communities and busy cities. While the challenges are continent; I would like to extend my thanks to him along
myriad, improvements in technology are increasingly with all of the contributors to this Special Report.
making the business case viable and allowing operators to
At Developing Telecoms, we aim to provide the greatest
extend their reach to areas that just a few years ago would
degree of insight into the technologies that have the
have been logistically and financially unfeasible to connect.
greatest impact in emerging markets, and our series of
We have enlisted the help of several experts in this field to Special Reports are a key pillar of this mission. They are
discuss the most appropriate and efficient technologies made possible by our sponsors, and I would like to extend
for the various use cases of last mile connectivity, and it is my personal thanks to the sponsors of this report, Koonsys
my pleasure to be able to offer our readers the insight of and Omoco, both of which have contributed insightful
major analyst firms Gartner, Ovum and Ventura Next AB. articles to the report.

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Sponsors

We are grateful to the following sponsors for


supporting this Special Report.

Koonsys
Koonsys is a premium supplier of Radio and Transmission
network optimisation and planning services. Koonsys
currently supplies Mobile Network Operators across Europe
and is expanding globally.

For more information, visit www.koonsys.hu

Omoco
Headquartered in India, Omoco, a global mobile network
provider, draws a rich pool of world-class engineering
talent and best brains in the world. The team, by the sheer
advantage of its lineage powered by Vihaan Networks Ltd.
(VNL), has a successful track record in creating innovative
wireless solutions. Omoco also translates its expertise to
provide agile & stand-alone private mobile networks in rural
communities, remote islands, enterprises and the latest IoT
(M2M applications) to enable our users become a part of the
wireless communication revolution.

For more information, visit www.omoco.in

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Emerging Markets will take a fresh approach to Last Mile

Ian Keene, Vice President of Research, Gartner

DT Editor James Barton spoke to Gartner’s Ian


Keene to assess the use cases for Last Mile in
emerging markets as compared to developed
markets, and how cost implications could
stymie development.

The need for last mile connectivity applies to various use


cases. What are the predominant ones?

There are three main use cases for last mile connectivity.
The most obvious is connecting rural and remote regions,
but easing the load on densely populated urban areas is an
increasing concern. Finally there are the shoulder areas that
fall between these two extremes.

In each of these use cases, different technologies may be


more appropriate.

Ian Keene - Gartner Rural & Remote Regions

Which technologies dominate in these areas?

In markets that are very underdeveloped such as in Africa,


the standard method for last mile connectivity is wireless
– 2G or 3G technology – because it gets the coverage, and
in these regions coverage is more important than capacity.
However, that means that applications have to be very low-
bandwidth – this is a limit, but not always a problem.

In India for example, we’ve seen that people are adept at


getting the most out of very low bandwidth. Plus we’re
starting to see things improve – faster technologies from 2G
to 3G to 4G, which will begin to provide more capacity as
well as just coverage. Obviously coverage is an issue; in rural
environments, service rural communities will be the focus
rather than covering the entire area, otherwise things will
prove too expensive.

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How will development progress in comparison to reducing OPEX, and the connection becomes more reliable.
developed markets? The shorter the length of copper/COAX at the end there, the
higher the bandwidth that can be provided. Of course, in a
Developing countries will begin to go the way of developed
lot of developing countries people steal copper cable, which
countries, where now operators are looking to extend
is a problem, so getting rid of as much copper as possible is
coverage to small communities and villages rather than
positive. It’s a long time before fibre is going to reach into the
for example extending 4G coverage over the entire
rural communities in many countries, but it’s getting there.
country, which is incredibly expensive and offers no real
business case. In the developing world, the business case is Then of course there’s satellite, which is increasing in
paramount – it’s pointless to have a vast amount of capi al bandwidth and – sort of – coming down in price. I was
expenditure is there’s going to be no return on investment – recently with NBN, the National Broadband Network in
so I think it will happen the same way. Australia, which is one of the few neutral networks in the
world. The government has essentially ordered them to
While wireless will be significant, we’ve also seen cases
supply broadband to all households, which is no mean feat
where Wi-Fi has become important; if there’s a fixed
given the large number of extremely remote communities in
line coming into the community then people can share
Australia. The only answer there is satellite, as anything else
connectivity through Wi-Fi. The benefit of this technology
is ridiculously costly – in practical terms, it’s the only way of
is that it’s in practically all devices that people use, allowing
connecting these communities.
it to remain low-cost in comparison to cellular, where the
price rises incrementally between 2G, 3G and 4G. Wi-Fi can Satellite will therefore always play a part; it’s more expensive
also be used on old devices such as older PCs, which is a and doesn’t always provide the performance of a fixed line,
significant factor in emerging markets. but it’s often the only way of providing communications to
remote environments. Lower income people such as farmers
The ubiquity of Wi-Fi makes it a good way of connecting
in emerging markets aren’t going to be able to afford a
communities in tandem with fixed-line backhaul. On that
satellite connection; the best they’d likely be able to afford
side, we’re seeing a similar situation in developing markets
is a 2G phone. Putting cellular out in such a remote area isn’t
to the one that unfolded in more developed markets, which
going to make business sense though, so it has to be funded
is that the distance between fibre optic cable and end user is
some other way.
getting shorter. Fibre is going out to more of the network –
it’s not reaching the end user of their remote community by In conclusion, very low cost cellphones and Wi-Fi devices
any means, but it is getting closer. In terms of maintenance are going to be crucial for connecting people; satellite
costs, if one can run a fibre cable – assuming the right arrays plays a part at connecting communities but in developing
for the copper infrastructure are present – a lot of the more countries personal satellite devices will be too unaffordable
localised central office-type locations can be disposed of, for working classes.

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High-population Urban Areas The technology’s there – it’s the organisation that’s needed.
Looking at a country like China for example; despite its
Which technologies are being used to ease the network
load caused by urban densification? big cities, it has a lot of people in rural communities. As
the government essentially dictates how roll-outs should
It depends how much government support there is – it’s
happen, costs can be kept down. In other markets, where
hard to have a five year ROI in upgrading all this, so if a
operators are opposing each other, it can be chaos and
government steps in with an incentive then that definitely
nothing happens – organisation has a lot to do with it, it’s
helps. Getting the cost of putting a new network into place
not necessarily the economic strength of the country or its
is crucial – organising rights of way, deploying cables in the
location. If projects can be organised and everyone believes
ground; these are a huge percentage of the CAPEX cost.
broadband access will be great for the community then it’ll
Where these costs are low is where we see communications
work; if everyone wants to fight their corner and make as
growing in terms of bandwidth and availability of service.
much money as they can then it’s always a failure.
For example, putting fibre past a premise in an urban
In China, all the major operators are state-owned; what about
environment – the Chinese Ministry of Communications
in a more competitive market such as India?
can get the cost of this down to well below US$200 per
premise, which is pretty incredible, particular compared to India has ridiculous competition; there’s so much
an FttH project in Australia which budgeted AUS$3000 per competition nothing happens, it’s anti-competition in a way!
premise. In Russia, people just put wires up wherever they It’s had the opposite of the intended effect, as no-one does
like and don’t have to worry too much about permissions – anything. They can address this issue with consolidation; the
those are about $230 or so. In the US, they’re trying to get regulators have shot themselves in the foot by limiting the
the cost down to $1500, and that’s in a scenario where the amount of spectrum they were willing to license for mobile
city is allowing them to use their power, not implementing use. They cut it into such little slices for everyone that –
planning restrictions etc, so there’s a huge variety of costs while it was OK for voice networks – it’s absolutely useless
in getting fibre closer to the premises. For example, putting for data. Operators are therefore unwilling to invest – how
fibre in a block of apartments and then using the internal are they supposed to get new services to people when they
cabling would provide much higher bandwidth services, but haven’t got the raw ingredients to work with because it’s too
it means everyone has to play ball. In some environments it widely divided among a lot of competitors? In that sense,
works but in some people just oppose each other, nothing India’s a great example of what not to do, while China’s a
happens, money disappears and the project fails. great example of what to do.

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Not every market in the world can bring their operators under in order to deliver these services, rather than building out
government control – how can China’s example be emulated in new infrastructure at massive expense. So they utilised
a free market? the current infrastructure and improved the bandwidth
Where it also works is when the city or regional government that people receive, regardless of whether they’re in an

gets together with the interested parties – i.e. service extremely remote rural area or right in the middle of a city
centre. Being pragmatic about technology and leveraging
providers and stakeholders – and builds public-private
what’s there generally makes sense, although of course
partnerships. This is more common in developed countries,
there are some environments where it really doesn’t, and
such as Tier-2 or Tier-3 cities in the US – it’s organised on a
has to be replaced.
local basis, resulting in a win-win situation. It doesn’t have
to be on a national basis. Government regulators need to In conclusion, we need to see operators being pragmatic
set rules in place that enable the growth of communications and making use of the assets, while regulators need to avoid
without being too authoritarian about it; competition isn’t being too dominant.
necessarily the best way of moving forward, a monopoly
situation can be better if everyone sees the benefits. If ‘Shoulder’ Areas

it’s a state-run monopoly, then those benefits are better How can we define ‘shoulder’ areas and what are the best
communications and therefore a better economy in the approaches for connecting them?
area that the communications are provided. Having the
People usually look at this in terms of population density; you
interested parties work together is key, but so is having have dense cities, sparsely populated rural areas, and then
projects that themselves work. suburban ‘in-between’ areas. However, this can be the wrong
It’s also important to be technology-agnostic; we’ve seen approach – it can be better to look at ‘pay-packet density’.
some chronic failures where the government has decided Where do people have money to pay for these services – or
on what the tech will be, and one technology does not fit all alternatively, where are businesses located? These areas can

situations – it’s a path for disaster. China has decreed that all become a focus after cities – the number one priority – have
been developed. A lot of countries are now cottoning on to
new constructions must use fibre, which is fine as they have
a demand-based model, which prioritises vocal communities
a lot of new construction going on, but they don’t stipulate
calling for improved services over quieter areas that aren’t
this for older premises. If they said that every premise had
requesting them. This harks back to the idea of domineering
to have fibre, this would multiply broadband projects by
regulators – government departments often won’t take this
around a factor of five over time; however it would be hard
idea into account at all, they’ll have their own programme
to see the successes of this as it would be spread out in time.
whereby certain areas get services first purely because it’s
In Australia, the government pledged fibre to the premises part of the plan. They have to look at how local economies
for around 90% of the population and promptly took could benefit and take demand into account, rather than
a step back when people pointed out that there were having bureaucrats planning the project without going out
perfectly good networks in place that could be enhanced and talking to the communities.

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BIO
A lot more money is being ploughed into broadband access Ian Keene, Vice President of Research, Gartner
year-on-year as people see that there’s a need for higher
bandwidth connectivity. There’s a strong commercial Ian Keene is a Vice President of research at Gartner. He
element to this, as businesses will be attracted to locate in analyses and advises on the broadband access market
areas with good connectivity. The digital divide between globally.
high density urban areas and rural areas is getting bigger in
developing countries – it’s certainly an issue in developed
countries. Costs are a bigger issue in developing markets so
this is likely to continue – the ROI in urban areas is always
better, so citizens in rural areas could be left further behind.
Rural communities might have download speeds of 2Mbps,
while it can be 1Gb-2Gb connectivity for city centres, so
the gap between users across these areas is becoming
much wide – some applications can’t even be used in rural
areas as the connectivity isn’t good enough. Bringing the
economic benefits of good communications to rural areas is
an issue faced by many emerging markets right now. Left to
a commercial environment, people in the cities will be the
ones who receive service while rural areas will develop at a
much slower pace.

How can operators be incentivised to connect rural areas?

It’s a tough one; the accountants would just say the ROI isn’t
good enough. This is where regulators need to step in and tell
operators that they’re required to serve rural communities;
they can change rules slightly or offer incentives e.g. public-
private ownership schemes. Left to purely commercial ways,
rural is increasingly going to be left behind.

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Intelligent Planning for Optimisation of Last Mile Connectivity

Krisztian Novak, Co-Founder & Stretegic Business Development Director, Koonsys

In this article the writer examines how the


backhaul sector used for last mile connectivity
has grown piecemeal, often without proper
strategic planning, as radio access networks
have expanded. As 5G and IoT drive data
demand to new heights it will become essential
for MNOs in emerging markets to look for new
ways to optimise these parts of their networks
to maintain quality of service and control costs.

For the overwhelming majority of end users in emerging


markets last mile connectivity is delivered over the backhaul
element of a radio access network (RAN). The integrity of
this connection has a major bearing on quality of service,
but despite this many backhaul networks are operating
Krisztian Novak - Koonsys sub-optimally for long periods, often resulting in significant
increased costs as well as underperformance for Mobile
Network Operators (MNOs).

There are a number of reasons why this situation has arisen.


Over the last 20 years there has been a constant flow of RAN
technology changes. This has led to the need to upgrade
and expand the Transmission Network (TRM), sometimes
without a clear business case. With the mass adoption of
data services - primarily via the rise of smart phones - the
demand on the TRM has increased exponentially. This has
made the TRM the key enabler of quality service – and
therefore profits for MNOs.

Moreover, far from remaining level, the pressure on TRMs is


only set to increase even more rapidly as 5G and the concept
of the Internet of Things are becoming a reality. This will lead
to ever more complex multi-technology networks, with an
ever greater amount of bandwidth required. This is a major
challenge to existing TRMs which will need to expand to
support all RAN technologies from 2G to 5G and beyond.

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Development of new technologies for wired and wireless Traditional network planning tools, in line with current
transmission is a must, and all major manufacturers are engineering practices, focus on technical solutions and lack
investing in R&D to meet this challenge. However, the any financial aspect. This leads to a limited solution, which
majority of the R&D effort is aimed towards hardware needs to change. A shift is required to an “optimization
solutions which could add further complexity to the focused” design methodology, integrating a full scale
network. Transmission network planners need to develop analytical approach in the network design phase.
strategic plans to meet the current demand and the future
The iNOP solution developed by Koonsys provides a solution
challenges that 5G and IoT will bring.
to these challenges for both Greenfield network projects
Backhaul network improvements providing last mile and large scale network expansions. iNOP, standing for
connectivity were tailored to RAN needs, typically as a next Intelligent Network Optimization, provides answers for the
step to roll-out. As backhaul was not the blocking point for most demanding dilemmas of network build, operation and
end user quality in 2G networks, MNOs initially put more expansion including:
emphasis on RAN optimization with little or no consideration
r How to plan and build a future-proof transmission network
of the TRM. This has led to TRM networks being far from
with the lowest TCO but maximized capacity;
optimal, with room for major quality improvements and,
more exciting, significant cost savings. r How to minimize TCO of RAN and transmission networks;

r How to make savings on OPEX while improving the


Balancing the Technical and Financial Needs of MNOs
capacity of TRMs;
The challenges facing operators in last mile network
r How to support marketing planning under time constraints;
planning are both technical and financial, but ultimately
the challenges come down to how to balance the ever r What-if analysis to support technical strategy planning
increasing demand for data and subsequent pressure on the
r Scenario analysis for budget planning to find the optimal
transmission network with the ever-reducing ARPUs. solution
The best solution would be to build an unlimited capacity r Regular analysis of savings potential in the network
fibre optic transmission network. However, the reality is that
this is a dream for the vast majority of network operators r How to manage TCO through operation to reach the
in emerging markets so more sensible solutions utilizing highest levels of efficiency
existing infrastructure investments need to be adopted.
iNOP utilizes mathematical algorithms, to efficiently manage
A cost effective approach is a hybrid deployment of fibre complex networks and analyze a huge number of network
optic and wireless backhaul technology, leveraging existing variants. This enables MNOs to effectively manage and
investments where possible. However, existing engineering operate their networks. iNOP acts as the central brain of
practices have failed to come up with suitable solutions once network development during the networks lifecycle. With
the level of network complexity is reached. In general they iNOP, MNOs are able to maintain their network at an optimal
address isolated problems, with technical solutions. This level at all times, the network is always up-to-date, network
creates a paradox, engineers are working to find the best operation costs remain low, and there’s no need for ad-hoc
technical solutions, while management are looking for the network optimization which demands unpredictable and
best value with a quick ROI. irrational investments.

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Understand Your Real TCO - and Prepare to be Shocked With savings of this level there are multiple factors involved
which can typically include any or all of the following:
The Total Cost of Ownership (TCO) of a TRM network is made
up of multiple CAPEX and OPEX components. Some of these r Unnecessary microwave links - these average between 15-
components are directly linked to the number of network 20 % in any network;
elements, others indirectly, and some are quasi-taxes (e.g.
r Optimized topology
frequency licence fees). MNOs are able to influence some
of these components, but not all, and the TCO structure r Dramatically reduced frequency usage fees
changes throughout the lifespan of the TRM.
r Reduced 1st and 2nd line maintenance fees
Furthermore, the TCO can sometimes be influenced more
r Reduced network level electricity and power generation
by the Engineering department while at other times by
fees
Operations. This can lead to conflict within the organization
with potentially damaging consequences on the TCO of the r Reduced vendor related equipment support fees
Network.
r Reduced end of life replacement fees
iNOP enables full scale TCO control during the design,
implementation and operational phases, ensuring a Our experience shows that part of these cost savings come
technically superior network running at low costs - from “low hanging fruits” that can be harvested quickly
fundamental for all CTOs and CFOs. Koonsys have run to provide a rapid return on investment. For example, in a
tests for several networks with iNOP, and the findings recently completed pilot project we found a 36% frequency
are shocking - but let me emphasize, not because the fee reduction opportunity for a CEE wireless service
MNO’s engineering staff do a lousy job; in fact, it’s exactly provider. The normal payback period for savings such as this
the opposite. There are some excellent engineers out is less than one year but it can take up to 1.5 years to realise
there; however, we are seeing rapid and major changes in the full level of savings.
technology, shareholder requirements, etc.
CAPEX and OPEX savings of this level provide a big incentive
for MNOs to integrate iNOP into their networks. In case of
Existing Organically Growing Networks
Greenfield or upcoming network expansion iNOP makes
Organically growing networks always have some room for sure that the use of CAPEX is optimal and you do not create
improvement. We have seen room for 20% and even 50% cost a monster that eats up your OPEX over time. With iNOP
cuts although as a rule of thumb we estimate that over 15% running in the background you can spend your time on
OPEX reduction can be achieved in any network with iNOP. other important tasks to win the race.

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BIO
About Koonsys Krisztian Novak, Co-Founder & stretegic business
Development Director, Koonsys
Founded in 2004 Koonsys is a premium supplier of Radio and
Transmission network optimisation and planning services.
Koonsys works with major brands including T-Mobile, Mr. Krisztian Novak is co-founder and Strategic Business
Telenor, Aircom International and Nokia. As the largest
Development Director of Koonsys Radiocommunications
independent wireless engineering company in Hungary
Koonsys serves MNOs and wireless network operators across Ltd. He has expertise in planning tools, OSS software, GIS
Europe and to an expanding global base of customers. and custom software development such as interfacing
OSS products to GSM/UMTS and transport networks. Prior
to establishing Koonsys Mr Novak held senior engineering
positions at Orange Switzerland, Telenor and Vodafone.

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Tackling Last Mile from an African perspective – which solutions will work?

Thecla Mbongue, Senior Analyst, Middle East & Africa, Ovum

Currently wireless is typically the technology


used for last mile connectivity in Africa,
although this only offers low bandwidth.
While this may not currently be an issue, it will
be eventually. How can operators improve
bandwidth and what technologies are best
suited to this?

LTE (4G) is meant to handle download speed rates of


between 5mbps and 12mbps, which is comparable to
speeds obtained from fixed broadband networks. There is
increased investment in LTE in Africa, and the technology
is used as a substitution to fixed broadband. However LTE
deployments and coverage are still limited across Africa due
to spectrum allocation and cost issues.

https://www.ovum.com/regulatory-stance-holds-up-lte-
rollout-in-francophone-west-africa/
Thecla Mbongue - Ovum https://www.ovum.com/lte-is-displacing-wimax-in-africa/

Satellite is increasingly frequently touted as a way of


bringing connectivity to the remotest communities. Will the
business case for extended satellite based cellular services
to Africa’s remotest communities ever stack up given the
reliability and capacity limitations as compared to wireless?

Satellite’s key asset is its full territory coverage. However, so


far, the technology has been used to provide broadband to
a niche corporate market due to high prices. Competition
from the mobile networks has pushed satellite broadband
providers to explore and roll out more affordable
solutions, mostly markets to the SME segments. Rural and
underserved populations are usually on lower income and
affordability (price of terminal) remains a challenge for them
to make use individually of satellite connections. There is
however a business case for shared service centres (kiosks,
cabins, internet cafes) providing access to a community.

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BIO
Wi-Fi is increasingly being used for last-mile connectivity – Thecla Mbongue
what are the advantages of this tech solution in Africa? Is it Senior Analyst, Middle East & Africa, Ovum
used more for connecting rural areas or easing loads in high
density urban areas? Thecla Mbongue is a senior research analyst in Ovum’s
Wi-Fi is for the moment mostly used to enhance access in Middle East and Africa team and has a key focus on
high density urban areas. It can be sponsored by institutions
telecoms, media, and technology (TMT) in sub-Saharan
(Government, universities, municipalities) to provide free
access, provided by businesses (restaurants, shopping Africa. Her research interests cover operators’ strategies
malls) to add value to their services or run directly mobile as well as network and regulatory development,
networks in various locations. On an operator point of including mobile broadband technologies deployments,
view, it helps reaching customers who do not necessarily
smartphones and data traffic uptake, and mobile
subscribe to their network, either local customers or
international travellers. financial services usage.

Some analysts suggest that the regulatory environment Thecla is a regular speaker and chair at industry conferences
needs to be fairly relaxed and that too much competition
in the region and regularly comments on industry
can stymie progression, as building out a network cheaply
requires a lot of coordination. What’s your take on this? developments for regional and international media.

I have mixed feelings. Building a network takes time and Thecla joined Informa in 2003 (research unit rebranded
resources, but sharing infrastructure could be a way to
into Ovum in 2014). In her previous roles, she worked in
reduce costs, especially when rolling out in underserved
areas. As for competition, MVNOs could be a way to increase England as a marketing assistant with global telecoms
competition, meaning that the MVNOs would concentrate carrier Vectone.
on marketing and consumer acquisition as long as they
already have an existing base and distribution channel.

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Last Mile Rural Connectivity - Moving Beyond Traditional Network Infrastructure

Tim Guest, Freelance Communications and Business Writer

In a world where mobile connectivity is taken


largely for granted, it is hard to imagine that
around 50% of the global population remains
unconnected. Costs associated with deploying
traditional mobile networks in isolated regions
have long been amongst the key barriers to
providing remote connectivity services, but
luckily, the technology now exists to provide
viable wireless voice and broadband to even
the most inaccessible locations on earth, as Tim
Guest reports.

It’s an unfair world when it comes to the ‘haves’ and ‘have-


nots’ of mobile communications. There are rural and remote
communities, which continue to face hardships every day,
Tim Guest
with their businesses unable to flourish due to a restricted or
non-existent ability to communicate with the wider world.
Families also suffer when loved ones leave home to find work
abroad, perhaps even going to sea for prolonged periods,
but are unable to stay in touch. The knowledge that mobile
services have been available for more than 20 years in many
urban and semi-urban areas only adds to the frustrations
these isolated and underserved communities experience.

A large part of the responsibility for the digital divide


lies with the mobile network operators (MNOs), though
understandably so, as it has largely been a result of the high
capital outlay typically associated with macro base station
sites and tower infrastructure, including the laying of fibre.
Add to that the ongoing operational costs from transmission
and power supply, including fuel and logistics for the
widespread use of diesel generators and these have all been
major barriers for any MNO considering rolling out mobile
services to remote communities, anywhere. These costs
have simply made the proposition unviable.

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17
While remote populations - together with remote enterprise The masts used to support the solutions do not require
operations, such as mining and oil & gas exploration - complex logistics to transport and erect and are only 15 to
often remain underserved and unconnected by effective 30 metres tall, depending on the topography and coverage
communications, they are no longer seen as service-delivery required. In some cases, when tall structures or elevations
challenges for MNOs and regional governments. They are naturally available, towers may not even be needed to
now constitute serious revenue-generating opportunities support the remote network equipment.
for many stakeholders. The good news is that pioneering
Talking to Developing Telecoms, Ms Bhawana Daga, Head
technologies are now available and operationally proven to
of Marketing and Communications for Omoco, told DT that
deliver advanced voice and broadband services needed to
Omoco is essentially one product with different variants
generate viable profit margins for the service providers and
and many applications. “Our target customers,” she said,
MNOs in almost any isolated region.
“are the people who would install our system, such as VSAT,
VOIP operators, ISPs, as well as aspiring entrepreneurs who
One solution among a growing field
wish to set up a community network and earn subscriber
One such solution is provided by Omoco, which primarily revenue. The end user, on the other hand, is anyone who will
caters to the civil rural & remote space and whose parent benefit from using the network solution, such as villagers in
company, Vihaan Networks Limited (VNL) has been pioneering rural and remote communities, or, in the case of our remote
remote wireless communications solutions for many years. enterprise solution, users such as oil exploration and mining
Omoco’s family of network-in-a-box solutions are already company personnel.”
proven in remote civil deployments in a number of regions,
Ms Daga added that the company’s customisable and
and offer remote communities and enterprises scalable,
scalable systems are also suited for customers such as
deploy-it-yourself systems that enable users to get connected
hospital owners, hotels, office complexes and building
with minimum effort, wherever they are.
owners, with end users being the people working inside
The company says its small cell solutions, which cost a these establishments. “Different variants of our system can
fraction of a macro cell deployment, are ideal for situations offer enhanced coverage and capacity,” she said. In a typical
where subscriber base is typically very low, and that they rural deployment scenario, one variant offers a stand-
can support populations of as few as 300 people or upwards alone network-in-a-box for communication only within the
of thousands, with each deployment presenting a viable remote area providing coverage to ranges of about 5km
proposition for the operator or customer/owner. Because radius – typically one village or a group of villages. Such a
remote areas are often off-grid with little or no electricity deployment can be scaled up to provide connectivity with
supply, Omoco solutions, with battery back-up, have the the wider mobile core network through a regional MNO.
option of running on solar power and can generate and
store the low amounts of power required to run the system
which supports both voice and data communications

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18
Omoco has a variant that is ideally suited for deployment are only being used when communications are taking place.
in disaster relief scenarios to provide rapid local area This restricts the use of high-cost satellite bandwidth and
coverage for NGOs, emergency first responders, and search also keeps power usage to a minimum, particularly during
& rescue teams who deploy to areas following the likes of an off-peak hours. Some use alternative energy sources such
earthquake, when regional telecommunications are down as solar and wind power doing away with the challenges of
and an easily deployable mobile network is required. using and maintaining diesel generators.

These new technologies have enabled operators to


Overcoming CAPEX and OPEX challenges overcome the capex and opex challenges indicated; their
architecture has removed the need to outlay on capital
There are a range of players, including satellite and large
and physical transportation costs for standard tower
mobile infrastructure companies, optimising and deploying
infrastructure, as well as costs associated with diesel to
new remote wireless solutions around the world. Some
power off-grid, fuel-hungry base stations. The high cost
use architecture that switches all local calls locally at the
of satellite backhaul transmission has also been removed
community base transceiver station (BTS), reducing costs
in the case of some of these new remote community
associated with switching back through the core network.
communications technologies.
This also has the effect of minimising the delay experienced
on non-local switching thereby improving the QoS. So, when an isolated community has been unconnected for
its whole existence, or an enterprise operating in a remote
Some of these remote community systems rely on VSAT
location simply needs to begin by communicating within its
satellite backhaul to the core network and have adopted an
own immediate area, a simple, easy-to-install system that
intelligent use of power and transmission so that resources
can be easily scaled up later on to provide total connectivity
is an ideal start-point.

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19
A final word BIO
When the deployment of a traditional BTS can cost as much Tim Guest, Freelance Writer
as US$250k, deploying such a solution in remote regions
makes no sense. With the emergence of solutions such as
the Omoco network-in-a-box family, however, low capex Tim Guest is a freelance communications and business
and opex deployments mean that more stakeholders than writer and journalist specialising in communications and
ever before can get involved. From system integrators and
VOIP operators, VSAT operators and ISPs – and not simply electronics.
the MNOs – these new players can all move up the value
chain by deploying such scalable and versatile solutions in
areas where a traditional network site simply does not make
sense in terms of ROI.

Ms Bhawana Daga concluded, “With the average cost of an


Omoco deployment coming to around US$10,000 versus
the cost of a traditional network deployment, our solutions
offer real opportunities to bridge the connectivity divide for
the billions of unconnected people.”

w w w.developingtelecoms.com | October 2016


20
Fibre – the ultimate last mile – now showing explosive growth

Stefan Stanislawski, Co-Founder, Ventura Next

While much of Africa is celebrating the recent


upgrade on Internet performance going from
2G mobile to 3G, a new trend has started. In
winter 2014 the first customer went live on
Vumatel’s FTTH network in the Johannesburg
suburb of Parkhurst. This event started a
revolution in two ways:

r It fired the starting gun in a race to build Gigabit networks


for the home and small business;

r It showed that the dynamic Swedish style open access


was not only possible in Africa but is hugely popular with
residents.

The first factor is technical and the second commercial -


together they have stimulated a wave of entrepreneurial
activity and investment with several new competitors trying
Stefan Stanislawski - Ventura Next AB to copy the success and operational excellence of Vumatel.

This trend has spread rapidly with FTTP investment now


underway, even if on small scale, in many African countries.

Waves of investment in African telecom past, present


and future

Previous waves of investment created the conditions for


the growth of fibre. Very fast internet connections clearly
need both high capacity backhaul and global connectivity.
Through a combination of private sector and numerous
World Bank projects, many backbone fibre networks now
exist and need to be filled with traffic.

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21
The current extent of African backbone fibre is shown by the excellent and open source AfTerFibre map.

w w w.developingtelecoms.com | October 2016


22
Dynamic Open Access Fibre Networks On the other hand for fibre networks covering less than
– the Swedish Model 100,000 households, the active sharing model is the more
economic one. Active sharing also lowers the barriers to
Open access fibre networks first evolved in Sweden
entry for the smaller service providers, who do not need to
immediately following the burst of the “telecom bubble”
invest in their own equipment but can market and sell their
in 2000. Over 15 years several models have emerged, services to a reasonably large universe. In fact, the dynamic
tried and abandoned as unworkable either technically or open access model is designed to be particularly suitable for
economically. The one that has survived has been refined the smaller service providers. This is important as the larger
and currently about 25% of all Swedish households are brands, who by tradition are used to vertically integrated or

connected to dynamic open access fibre networks where closed networks are initially often sceptical to open access
model meaning the first movers in this sector are often the
they can freely choose between all the major, and many
smaller service providers. However, as the larger brands get
smaller, brands and a plethora of services. With one
comfortable with the dynamic open access model they are
exception, these networks are all active sharing and use the often quick to join.
powerful and future-proof active Ethernet configuration.
For independent fibre owners, such as local Governments,
The exception is the publicly owned city of Stockholm energy companies, real-estate owners, developers or private
network (Stokab) that deploy a passive sharing model, investors, the dynamic open access model is the model that

i.e. allows service providers to connect directly to its dark has shown to achieve the highest penetration (consumers
and business actually taking service over the fibre in relation
fibre. This model is made possible as the city will not let
to those who are passed by fibre infrastructure) and achieve
anyone, except the incumbent, deploy fibre in the city and
this quickly. Experience from Sweden and elsewhere show
that the Stockholm market is exceptional in terms of the penetration levels in the mid to high 70-ies per cent after 18-
concentration of Government entities and large businesses 24 months, depending on competition from modern coax
where the passive sharing model can be economical. systems enables with Docsys3.

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23
BIO
Fibre for the Mass Market? Stefan Stanislawski
Co-Founder, Ventura Next AB
The current investment in fibre is going into upper and
middle class homes and businesses areas. This is where
With over 25 years helping boards, senior managers
the immediate need is greatest and the economics most
and regulators to make critical decisions in both fixed
favourable. For South Africa the estimates commonly
and mobile telecoms, Stefan’s work has encompassed
bandied around are for 1.5 to 2 million potential connections.
all aspects of telecommunications strategy, business
If we think only on terms of mainstream operators with
development and litigation as well as participating in some
larger scale institutional funding, then this seems reasonable.
$100 billion worth of telecom financings or acquisitions.
However, in many countries in the past, low GDP per capita
had not hindered the growth of CATV or FTTH networks. Stefan continues to have an operational role in
Particularly in the case of traditional CATV, the technology broadband – he has a part time commercial and
was simple enough that local entrepreneurs could build
financial role with the same team to take the open access
ultra-local networks that worked. Across Asia and parts
network management elements of the operation global
of Europe hundreds if not thousands of local networks
– delivering the first Gigabit service for subscribers in the
emerged often with little legal documentation. Over time
these were bought up and professionalised into larger whole of Africa (passive layer owned by Vumatel) as well
operators. My belief is that the same could easily happen as projects in Europe and South America.
with fibre over the next decade. These are exciting times!
In the past he has been on the board of various telecom
companies, has run a niche voice service provider and
was Head of Spectrum and New Licences at NMT in
Scandinavia.

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24
Connecting Africa: Last Mile from the operator’s perspective

Tolulope Williams, Senior Manager, Access, Transmission, Planning & Optimisation, MTN Nigeria

MTN is one of the most widespread operators


in Africa, present eighteen African. While
obviously Africa’s comparative dearth of
infrastructure sets it apart from most developed
markets, the lack of legacy architecture presents
many opportunities for creative problem
solving. DT Editor James Barton discussed this
with Tolulope Williams, the senior manager for
access transmission planning and optimization
at MTN Nigeria.

Which aspects of Last Mile Connectivity is your team


responsible for?

My team is responsible for planning and optimizing the


Tolulope Williams - MTN Nigeria access network, which is predominantly microwave, but we
are also increasing our fibre penetration. We plan microwave
connectivity, mainly for mobile sites for rollout – for 2G, 3G
and LTE. We also plan the access fibre as part of the access
aggregation network, and we take fibre to microwave hub
sites. The way our network is we have hub sites that sites
aggregate to, and we try and take fibre through these.

In Africa as opposed to developed markets, what are the


last mile connectivity issues that you face as an operator?

Our Last Mile Connectivity is predominantly microwave, so


a major challenge is the availability of spectrum. In certain
locations, such as cities, the microwave space is really
congested – especially the last mile frequencies of 18GHz
and 23GHz, and that brings about a lot of challenge. You
have multiple operators contending for these frequencies,
so apart from trying to avoid interference within your
network, there can also be external interference because
the licensing of the spectrum is not exclusive – whoever
gets there fist can use it first.

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25
Is that an issue that could be addressed by more With cost such a prohibitive factor to widespread
specific regulation? fibre deployment, what technical edge does it of fer
over microwave?
Regulation can address that; we’re also looking into
alternatives to microwave, such as increasing fibre There’s really a limit to the amount of capacity you get on
penetration. We’re trying to increase the ratio of sites of microwave, and now the regulator is trying to open up new
fibre on a yearly basis, but deploying it involves other major spectrums like E-band. Nigeria is a high-rain region, and the
challenges. For example, getting right of way – with multiple higher the frequency, the greater the rain impact. With new
government agencies controlling the same domain, broadband technologies like LTE and LTE-A, the capacity to
gaining the right of way to put fibre into the ground is very the cell site is increasing. There is really a limit to what you
expensive, with the government collecting a huge amount can do on microwave; after a certain point, you need to be
of money. In a developing country like Nigeria, there is a taking fibre to nearly 80% of your sites if you want to offer
lot of road construction going on, and this impacts on the effective broadband. The main reason we are pushing fibre
deployment of fibre infrastructure – there’s no protection is to be able to provide the capacity.
for it. The regulator is trying to make fibre infrastructure
important and push this with the government but we’re not Capacity is particularly an issue in densely populated
yet there – a lot of road construction companies, especially urban areas. What are you doing to address network
the smaller ones, don’t abide by the rules and won’t hesitate congestion in these areas?
to just break or destroy fibre infrastructure. There are
We are undertaking network modernisation to enable us
warnings in place, there are specific ways to work around it
better use of the frequency by modifying the topology of
but combating this attitude is really a major challenge. We
the network; by creating more microwave hub sites that we
do want to use fibre to reduce the reliance on microwave
can take fibre to, the existing hub sites are decongested.
but it does have its problems.
One of the problems of frequency interference is having too
One of the challenges you have is that everyone who wants many leads in a particular tower; this is usually the case in
to deploy fibre, in 90% of the country you need to put in hub sites. We are creating a lot of new hub sites as part of
your own infrastructure in terms of docks on the road; there our network redesign and modernisation; if we can redirect
are only a few places where they build routes but also put the leads to these sites and reduce the average number of
in docked infrastructure. A lot of things can help; if road physical microwave leads that go to any individual site, that
construction is standardised such that every road comes helps with the frequency management.
with docks then it makes it much easier to put in fibre as it
We are also introducing Class 4 microwave antennas,
eliminates the need to dig into the ground. However, what
which have better radiation characteristics for combating
happens today is that provision of docks is not prioritised
interference. This means that you can re-use frequency
by the government, but this would be extremely helpful if
a lot more; they’re slightly more expensive than Class 3
this infrastructure was included as part of the road build-
microwave antenna systems but they have that advantage.
out; telecos would be able to come in and install fibre
into the docks. You’d also have more assurance that docks With some of our hub sites we’re going from over 30 links
provided by the government wouldn’t be as easily damaged to a maximum of 10 physical links, which means we have
compared to an operator’s bespoke infrastructure. hubs going from supporting over 100 sites to supporting a

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26
maximum of 30 sites. By redesigning the network, creating If operators are deterred by the cost of deployment, what’s
more hub sites, and reducing the number of links that come the incentive to deploy to these regions?
to a particular microwave tower, we make better use of the
First and foremost, any operator needs to make money as
frequency and reduce interference. However, to do this,
a company, but in trying to support the government with
we need to be able to get fibre to our sites, and once we’ve
some of their broadband initiatives for rural areas, the
done this we can start looking at how we can get last mile
major solution right now is satellite. There are initiatives on
fibre-to-tower.
the horizon to encourage rural deployment, and they are
expected to involve the government giving out contracts
How does the network’s topology affect deployment?
to operators to provide coverage, but thus far they are not
When we talk about ‘flat’ networks with regard to widespread.
microwave; you cluster your network and have various
What are the other challenges in connecting remote areas?
hub sites, and sites simply go to the closest hub site. In the
existing network, you have microwaves links crossing each
One of the major challenges is intense competition – telecom
other, but in a flat network they’re not flying over each
services have been commoditised, leading to intense price
other, they’re just grouped into clusters and they don’t
wars in some markets, including Nigeria. There’s a huge shift
criss-cross. This is what we mean by a flat network in terms
from voice towards data, and although this requires a lot
of microwave.
of CAPEX investment it doesn’t provide the corresponding
revenue. There’s been a lot of price erosion due to the
Does this make it more cost-effective to provide rural coverage?
competition, with operators cutting prices to unsustainable
With remote areas, from the business point of view, the lows. Couple this with economic instability – in Nigeria,
question is how much revenue you actually make from the exchange rate is going up and this affects our ability
these locations. Because of the cost of actually building out to import equipment – and it’s clear that operators are
microwave to such remote locations, we try to use satellite beginning to feel the heat. The cost of phones is very high,
as well. This comes with its own associated costs. but operator revenue is way down so the prices are just not
sustainable. If things don’t improve, providers are going to
A lot of people come to us with different satellite solutions,
need to agree to increase prices, because if things continue
ones that allow us to minimise how much space segment
at this rate then we’ll see operators folding soon enough.
we have to buy from the satellite operator. We do have these
kind of networks at MTN but only a very few compared
How are operators going to be able to compete in such an
to our physical sites, of which we have over 13,000; our
environment?
rural telephony network is less than 300 sites. In a lot of
countries, it’s actually the government that drives the If your revenue is declining, you need to start looking at
broadband initiative to rural areas; operators need a lot reducing your operational cost. There are a lot of initiatives
of incentives in order to begin offering services. If you’re around reducing OPEX – it’s not just about reducing the
going into a rural area, you’re not going to make money – number of sites, it’s now about trying to generate revenue
however, governments know that broadband is an engine from these sites. Obviously operators have to spend money
of economic development, so they need to incentivise rural on their sites, so they’re looking at the impact of this on
broadband deployments by helping operators reduce the their revenue and trying to work out how they can get sites
cost of doing this. generating income rather than draining it. If it’s not going

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27
BIO
to be a coverage issue, they’re shutting the sites down; Tolulope Williams, Senior Manager Access, Transmission,
it’s a matter of business optimisation in the name of cost Planning & Optimisation, MTN Nigeria
reduction.

MTN has done a lot of outsourcing in order to optimise Tolulope Williams is a graduate of Electronic and Electrical
costs; we’re looking at models of tower-leasing wherein Engineering from the Obafemi Awolowo University
another firm handles the construction of towers. In the area
(O.A.U) Ile-Ife, Osun State Nigeria. He also has a M.Sc
of fibre deployment, we’re looking at similar possibilities
of leasing; this is common in South Africa but not the rest degree in Telecommunications from Birmingham City
of the continent. However, in a couple of years it is likely to University United Kingdom. He has attended several
be more of a trend, particularly as the Nigerian regulator is
Telecoms training both international and local. He has
encouraging the model of infrastructure providers.
16 years of experience in the Telecoms industry, 14 of
which has been in the mobile sector. He is a transmission
expert with several years of experience in operations
and maintenance and planning of SDH, DWDM, packet
and optical transport networks. He is currently the
senior manager, access transmission planning in MTN
Nigeria.Tolulope Williams is a graduate of Electronic
and Electrical Engineering from the Obafemi Awolowo
University (O.A.U) Ile-Ife, Osun State Nigeria. He also has
a M.Sc degree in Telecommunications from Birmingham
City University United Kingdom. He has attended several
Telecoms training both international and local. He has
16 years of experience in the Telecoms industry, 14 of
which has been in the mobile sector. He is a transmission
expert with several years of experience in operations
and maintenance and planning of SDH, DWDM, packet
and optical transport networks.

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28
For more on Last Mile Connectivity in emerging markets, visit

w w w.developingtelecoms.com

Our next Special Report

Mobile Banking & Finance


This report will examine how the ubiquity of mobile phones in emerging markets has allowed mobile
banking services to flourish, empowering consumers who previously had no access to banking and creating
lucrative revenue streams for operators.

Publication – January 2017

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