Professional Documents
Culture Documents
Morgan Stanley Darpan
Morgan Stanley Darpan
Framework application
The primary framework employed for the analysis of the case was
Ability-Motivation-Opportunity(AMO). The framework mentioned can explain the intricacies of
employee characteristics and their performance. According to AMO, growing abilities,
improving morale and providing ample opportunity for the employees was essential for the
rebuilding process of Morgan Stanley. Another important tool was the High-Performance Work
Systems which refers to HR policies and practices that foster high performance from employees.
In Morgan Stanley, John Mack hired an OB specialist to revamp the HR policies to nurture a
high-performance work environment through company-wide collaboration.
In brief, the key learnings were:
● To create a positive environment for growth and collaboration.
● Institute formal appraisal system for continuous improvement and other retention
systems for preserving talent.
Solutions
Creating a sustainable working environment while ensuring rapid growth for the organisation
and employees is impossible without considering the sentiments of the employees. The
personnel should be able to align their aspirations and emotions with the vision of the firm.
However, there are drawbacks to this approach as it can lead to formation of disergy due to
differences in abilities.