MID TERM ASSESSMENT SUMMER 2021

Student’s Name Mashal Baloch Registration Number 1811305

Program: BBA Class/Section: BBA-4

Course Name: Business ethics Course Code BA2403

Instructor’s Museara Bhutto Instructor’s email museara.bhutto@hyd.szabist.edu.pk

Name:
Total Marks: 15 Marks Obtained:

Comment: (This Section is for Faculty Use)

Mention Date & Thursday 05/08/2021, Mention Thursday 05/08/2021

Time of Sharing: 08:30AM-10:00AM Submission Date:

Mention 1.5 hours

Submission Time: 08:30AM-10:00AM

File Type Allowed for submission: (MS Word, MS Excel, pdf, Images, Hand written)

IMPORTANT instructions:
 Read all the questions carefully and then solve in this file, if needed.
 Marks of each question are mentioned at the end of each question. Faculty Signature
 Solved Assignment must be emailed to the respective faculty by the due date and time, Late Receiving
will be marked Absent and Zero in Recap Sheet.
 The answer file must be attached in the email.
 Regardless of file type (image or document), email must include attachment for faculty to check.
 Non-submissions of the assignments will be considered as absent for the Final Term and will be marked “0”
on ZABDESK Recap Sheet.
 While checking of the Assignment, SZABIST Plagiarism policy is to be followed.
 Group assignments are not allowed.
_____________________________________________________________________________

Case study of Fun time

Hospitality industry based “Fun time” is a major foodservice restaurants chain present in the
under developing country. Hospitality industry in this country has many fun time restaurants in
different cities. Fun time claims to provide job opportunities to the people of under developed
country. Being a large food service chain it has more than 6000 hospitality services staff like
members, waiters, chefs and others. Moreover, there are many issues that has been identified in
Fun time restaurants from internal sources.

Firstly, unfair means of recruitment system in the Fun time. They hire staff with recruitment fees
with low wages. Operation in Developing country in unemployment and poverty situation, they
exploit workers with additional working hours without any extra pay. Sometimes, they take work
from children against a meal in underdeveloped areas.

Secondly, Fun time restaurant chains mostly provide fast food, unhygienic or oily food. The food
has major issues on health if consumed regularly. However, Fun time food is the choice of
customers in that area.
Finally, Fun time just pretend to do corporate social service activities. They just post pictures of
social services in rural areas for meal and pretend to have responsible organization in a country.
Mainly, Fun time is not even practicing eco-friendly practices. Product packing issues e g
disposable packaging is cost effective but harmful for environment and severe degradation is a
danger faced by a country.

In conclusion, Fun time restaurant service exploit the people because of a under developing
country and due to unemployment, poverty and pandemic situation.
Question1 and Question2 and 3 are from the case.

Question1: What are the issues highlighted in the case? (3 marks)

Question2: What would be the solution or solutions in terms of theory and practice? (4 marks)

Question3: Do you think Fun time is operating an ethical and socially responsible business? Why

or why not. Add explanation of your answer in terms of Islamic business perspective as well. (4
marks)

Question 4: What are the workplace and human resource related issues in Pakistan and what would

be their solution? (4 marks)

Question 1:

Issued highlighted in this case is below :

There are many issues highlighted:

1.They were higher more peoples in low wages which will leads to inflation .

2. They were unethically taking work from them by getting work extra hours without getting extra

pay.

3.They were also taking work from children which is unethically and out of law.

4.many complaints were there they were providing unhygienic food and it was also so oily to make

a person risk of health.

5. They were just pretending and having high fake marketing for gaining a customers. Mainly, Fun

time is not even practicing eco-friendly practices. Product packing issues e g disposable packaging

is cost effective but harmful for environment and severe degradation is a danger faced by a

country.

-Fun time restaurant service exploit the people because of a under developing country and due to

unemployment, poverty and pandemic situation.

Question 2:

The solution of the issues in the case are that they should create friendly environment in which all

the employees would be satisfied. They should be given proper wages no any employee should be

under waged. The most important problem which is child labor they shouldn’t let children work in

the restaurant they should teach them and should invest in their future. They should improve their

hygiene at the restaurant and should improve the quality of food so more customers would be

satisfied and the more customers would be attracted if they improve the issues in their restaurant.
Question 3:

No , because the way they were treating their staff , and having a child labor and unmoral acts and

showing off there fake honest reviews and marketing is totally unethically act .

In Islamic perspective I would like to share my view and explanation/ reasoning why this is

unethical:

1. Islam strictly forbidden “lie” to a business . Which they were doing by having fake reputations.

2. Islam never allow for a “child labor “ .

3.dishonestly is always strictly forbidden to a business, which they were doing by having a

unhealthy food .

4. Last but not least , Allah don’t like to those who are “unfair” to labor , which they were doing

by having extra hours and no fair wages to those .

Question 4:

Because of the fluctuating economy just as nearby and worldwide headways, there are many

changes happening quickly that influence HR in a wide scope of issues. Here are the present most

normal human asset challenges in Pakistan.

The board CHANGES:

As a business develops, its techniques, structure, and inside measures develop with it. A few

workers struggle adapting to these changes. A ton of organizations experience diminished

efficiency and confidence during times of progress.

Solution:

Entrepreneurs should zero in on conveying the advantages of the change for everybody. Standard

workforce gatherings are a decent spot to begin. At the point when your group comprehends the

why, how, and when of the change, they’ll be bound to jump aboard.

Authority DEVELOPMENT:

Study conceded that authority improvement rehearses are sub optimal in the present human asset

office in Pakistan.

Solution:

Authority improvement is basic in keeping your supervisory group connected with and spurred,

and sets them up to take on more obligations later on. Make it part of the way of life. Set out open

doors for them to utilize their qualities consistently. Achieving objectives will spur them and allow

them an opportunity to foster their abilities.

Labor force TRAINING AND DEVELOPMENT:

Putting resources into the preparation and advancement of lower-level workers is another normal

HR issue. A few organizations experience difficulty discovering the assets to do as such.

Representatives on the bleeding edges are a portion of your hardest laborers, and might not have

the opportunity to take an instructional class.

Solution:

Preparing and advancement doesn’t need to take a great deal of time or cash. Enroll directors and

senior administration in coaching their subordinate workers. You could likewise give internet

instructional classes so individuals can go at their own speed. Put resources into your labor force

and you will have a faithful, useful group.

Adjusting TO INNOVATION

Innovation is continually evolving. Organizations should rush to adjust, or chance being left in the

residue by their rivals. The test for entrepreneurs is getting representatives to accept development

and learn new innovation.

Solution:

Correspondence is basic. With any change, ensure your group comprehends the why, when, and

how. Put forward clear objectives for the reception of drives, and give workers the preparation

they need to become familiar with it.

Pay:

Many organizations are battling with how best to structure worker pay.

Solution:
Despite the fact that compensation is significant, it isn’t generally the main factor for work

competitors. Making a framework to compensate representatives for incredible execution.

Working environment DIVERSITY

Various ages. Ethnic and social contrasts. These are only a couple of the many variables that make

work environment variety a constant test for independent ventures. The danger of claims for

neglecting to shield workers from provocation is genuine.

Solution:

Making a culture of cooperation and regard will keep the workplace positive and useful. Also,

carrying out a coaching in racial awareness program is an unquestionable requirement. Businesses

are liable for setting norms of conduct in the work environment. Guidelines and an arrangement of

responsibility ought to be set up from the beginning