Final HR Paper

College for Research and Technology
ACKNOWLEDGEMENT
First and Foremost, praises and thanks to God, the Almighty, for his showers of blessings
and continuously guiding us throughout the completion of this HR paper and for our group to
complete it successfully .
The researchers created this paper wish to thank various people for their valuable
contribution to this project.
The researchers would like to express the deepest and sincere gratitude to our
Management 1100 teacher, Marie Grace Tambalque, for her patient guidance, enthusiastic
encouragement and a fair critiques for this HR paper.
The researchers would also like to thank the College for Research and Technology
Administrators, especially Mr. Amiel Ayroso, Human Resource Head, for allowing us to use the
CRT as subject for this paper.
The researchers also want to give thanks to the people who participate and whose part is
very important for the success of this HR paper.
Lastly, researchers wish to thank parents for their encouragement and support throughout
the completion of this paper.
- Researchers
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List of Tables
Tables Page
1 Location of the Business 5
2 Job Description and Specifications 11
3 Wages and Salary Plan 45
4 Strengths and Weaknesses 55
List of Figures
Fig. Page
1 Organizational Chart 10
5 Recruitment and Selection Process 39
6 Payroll Process 41
List of Appendices
Appendix Page
1 Location 62
7 Interview Documentation 62
8 Sample Interview Questionnaire 63
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INTRODUCTION
History of the Business
The College for Research and Technology of Cabanatuan was founded by Dr. Reynato C.
Arimbuyutan. He finished his Computer Engineering course in Central Luzon State University
and later on he became one of the first two Filipino who graduated with a doctorate degree.
CRT has the special distinction of being the first computer school in Nueva Ecija. In
1996, it started as a modest training center in Cabanatuan City and was named as Computer
Research and Training Center specializing in computer education and other technical vocational
trainings. During that time, the school only offers tutorial classes and information technology
was not yet popular among the students, professionals and businessmen, but this did not hinder
the pursuit of the founder.
The effort of Dr. Arimbuyutan to promote computer education in every school and every
establishment who would like to try computerization have sustained the growing of computer
education in Nueva Ecija. The endeavors had likewise made the founder as being one of the
pillars and pioneers of computer education in the province. Among the course offered by CRT
then included Executive Computer Secretarial, Computer Programming and Electronics and
Computer Technology. With the kind of education offered by the school, its enrollment has
grown every year and it started establishing its new technology building at Burgos Avenue,
Cabanatuan City.
After the inauguration of the new building in 1997, upon the recommendation of the
Commission of Higher Education (CHED), CRT was elevated to the college status using the
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name of College for Research and Technology of Cabanatuan with initial degree offerings such
as: Bachelor of Science in Information Technology, Bachelor of Science in Business
Administration and Associate in Computer Technology.
As the time passed by, CRT has continued to grow and develop. It continued to attract
and influence many students. Being a micro-college model in the region, it has established other
campuses in Gapan City, Guimba, and the latest is in San Jose City that covers the four districts
of Nueva Ecija.
Vision
To be recognized and respected as one of the premier members of the academic
community that provides excellence in technological education.
Mission
The College for Research and Technology is a nurturing community, devoted in
providing accessible and affordable technological education by being a catalyst of innovation in
the promotion of holistic development to empower individual discover their true worth and
become productive members of the society.
Goals
To prepare students for the modernization and provide them with the tools necessary to
adapt in a world that rapidly changes and create a globally competitive citizens by applying what
we call quality education with global touch of technology and research.
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Objectives
 To provide advanced learning system and enhance the presence of research and technology
in a way that will reach potential students.
 To provide knowledge to the students to adapt in the innovative world and provide skills
enrichment for the current needs and expectations of the community.
 To provide what we call quality education with global touch of technology and research.
Location of the Business
NUMBER
BRANCHES LOCATION OF
EMPLOYEES
Cabanatuan City Burgos Avenue, Cabanatuan City, Nueva Ecija 43
Gapan City Gapan-Olongapo Road, Gapan City, Nueva Ecija 30
Guimba Parairo Rd., Guimba, Nueva Ecija 13
San Jose City Sanchez St., San Jose City, Nueva Ecija 18
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Type of Business Organization
CRT was really named as College for Research and Technology in Cabanatuan, Inc., and
being an incorporated company means it’s a separate legal entity from the person or people
forming it. Directors and officers purchase shares in the business and have responsibility for its
operation. Also, in Incorporation, an individual’s liability is limited in case of a law suit. College
for Research and Technology easily grow and developed because raising a capital is generally
easier with the type of business organization they are. Being Incorporated conveys the
performance, credibility, and stability, and it communicates the commitment to the ongoing
success of CRT.
Since the CRT’s type of business organization is Incorporation, it should be registered in
some of the government agencies. They registered their business in Security and Exchange
Commission, Bureau of Internal Revenue, Local Barangay and City Hall.
Company Industry
The Philippine Standard Industrial Classification (PSIC) is a detailed classification of
industries prevailing in the country according to the kind of productive activities undertaken by
establishments. The 2009 PSIC provides a Summary of Classification Scheme which presents a
list of sections, divisions and their corresponding number of groups, classes and sub-classes, and
a detailed classification presenting hierarchy of categories of industries.
College for Research and Technology belongs to the industry of Section P (Education),
which includes education at any level or for any profession, oral or written as well as by radio
and television or other means of communication. It is categorized in Division 85 where it
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involves public and private education of all type by institutions as a full time education or on a
part-time or intensive basis, at a day time or in the evening and at any level or for any profession.
CRT is classified in Group 854, Class 8540, Subclass 85402 of Private Higher Education.
This class includes the provision of post-secondary, non-tertiary and tertiary education, including
granting of degrees at baccalaureate, graduate or post-graduate level. The requirements for
admission is at least a high school diploma or equivalent general academic training.
The college also listed in Class 8559, Subclass 85590 which offers Academic Tutoring
Services and Computer Training. And lastly is in Group 856, Class 8560, Subclass 85600 of
Educational Support Services with the inclusion of provision of non-instructional services that
support educational processes or systems such as: Educational Consulting, Educational Guidance
Counseling Services, Educational Testing and Evaluation Services.
The inclusion of College for Research and Technology in Education Sector contributes in
economic development. Education enriches people's understanding of themselves and the world.
It improves the quality of their lives and leads to broad social benefits to individuals and society.
Education raises people's productivity and creativity and promotes entrepreneurship and
technological advances. In addition it plays a very crucial role in securing economic and social
progress and improving income distribution. Better education that CRT offers can contribute not
only to a higher individual income but is also a necessary precondition for long-term economic
growth.
Services Offered and the Market
College for Research and Technology has grow into a prolific college offering not only
the traditional courses Filipino are familiar with, but also courses employing e-learning using
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Competency-Based Curriculum. They are offering College Bachelor Programs such as listed
below.
 Bachelor of Science in Information Technology
 Bachelor of Science in Accounting Technology
 Bachelor of Technological Teacher Education
 Bachelor of Science in Hotel and Restaurant Management
 Bachelor of Science in Tourism Management
 Bachelor of Science in Business Administration
With the services of Competency-Based Trainings for the college students, CRT has
applied and been approved as assessment center for the Technical Education and Skills
Development Authority (TESDA). This gives the CRT opportunity to offer Certificate programs
like:
 Food and Beverages Services NC II
 Front Office Management NC II
 Household Services NC II
 Housekeeping NC II
 Tour Guiding Services NC II
 Associate in computer Technology
 Computer Hardware and Network Technology
 Computer Hardware Specialist NC II
 Computer Engineering Technology
 PC Operations NC II
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 Applied Computer Science
 Software Development (Java Program) NC IV
 Computer Programming NC IV
 Bookkeeping NC III
 Computer Management
 Executive Computer Secretarial
 Therapeutic Massage Therapy NC II
Because of the continuous development and spreading influence of College for Research
and Technology, the school decided to add Senior High School offers for the students. They
included two Academic Tracks namely Accountancy, Business and Management (ABM) and
General Academic Strand (GAS). They also have two Technical Vocational Livelihood to offer
which are Home Economics (HM) and Information and Communications Technology.
The College for Research and Technology are open for all the students who are turning
Senior High and students with willingness to finish a college degree. The priority of the school
are those who want to attain knowledge in Information Technology and want to practice their
research skills.
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HR POLICIES AND PRACTICES OF THE COLLEGE FOR RESEARCH
AND TECHNOLOGY
Organizational Chart
Organizational chart and structure is a system used to define a hierarchy within an
organization. Illustrated above how the organization operates and assists to obtain its goals to
allow future growth.
PRESIDENT
VICE PRESIDENT
DIRECTOR DEAN
OPERATION HEAD MARKETING HR HEAD ACADEMIC AFFAIRS

OFFICER
OFFICE STAFF ACADEMIC
DEPARTMENT HEAD
ACCOUNTING ASSISTANT
FACULTY-IN-CHARGE
ACCOUNTING STAFF STUDENT AFFAIRS

OFFICER
ASSISTANT
MAINTENANCE SECURITY GUARD COLLEGE PHYCISIAN REGISTRAR
HEAD LIBRARIAN LABORATORY

ASSISTANT
LIBRARIAN
GUIDANCE
LIBRARIAN
ASSISTANT GUIDANCE STAFF
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Job Description and Job Specification
DEMOGRAPHICS
Position title:
President
Reports to:
Benefit status: Supervises/Consults:

All benefited All the employees
PURPOSE TITLE
Summary and all objectives of the job
The goal of a college president is to bring together people, ideas and resources in order to help
shape an environment that fosters advancement in knowledge, skills, abilities and values for
students and graduates.
KEY RESULT AREAS

As chief executive of the college , the President is charged with the following specific
responsibilities:
 Exercising effective leadership in a joint effort with the Board to implement the mission
of the University, as delineated in role and scope statements approved by the Board.
 Providing effective leadership and support for an academic program that is consistent
with the University mission, the needs of those being served, sound standards of quality,
and available resources.
 Providing effective leadership and support for a program of student life that complements
the academic program and recognizes the diverse interests and needs of the student body.
 Developing a competent administrative organization and staff to ensure effective and
efficient management of the University.
 Maintaining lawful, equitable and efficient personnel programs, including: appointment
of qualified persons to the faculty and staff and promotion, retention or dismissal for
cause of the same. These programs should function in accordance with Board policies
and Handbook with due regard for the best interests of higher education and the State of
Colorado.
 In addition to any budget formula established by the Board, recommending to the Board
annual operating and capital budgets and other plans, financial and otherwise, for
realizing the University mission, and providing sound management of the approved
budgets and plans. Budgets should reflect priorities of the University and facilitate their
achievement.
 Communicating the needs of higher education to the governor, legislators, CCHE, other
state and local officials, and citizens of the state in concert with the Board.
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 Interacting with appropriate external bodies, including state and national accrediting
groups, and professional and athletic associations, to achieve the mission of the
University in a manner consistent with Board policy, statutory and regulatory provisions,
and sound academic principles.
 Development of an effective external relations and fundraising program for the
University.
 Undertaking assignments requested by the Board.
 Demonstrating effective pursuit of the Board’s goals and objectives for both the current
year and the long term.
EDUCATION AND EXPERIENCE
 An earned doctorate or equivalent terminal degree;

 Superior communication skills, especially the ability to be an articulate advocate to all
audiences;
 A bold leader with personal humility;
 Must have outstanding organizational skills
 Can create effective professional relationships, negotiate contracts and agreements, and
gain consensus from all stake holders
 Have a calm but authoritative manner
 Have political sense to navigate your way through all the competing interests and to make
objective and balance decision
 A servant leader who is both visible and approachable; and
 Integrity, honesty, enthusiasm, sense of humor, resilience, and a strong work ethic.
DEMOGRAPHICS
Position title:
Vice president
Reports to:
President
All benefited All the employees
PURPOSE TITLE
Reporting directly to the President, the Vice-President (Finance and Administration) is the Chief
Financial Officer (CFO) of the CRT. The VP Finance and Administration plays an integral role
in the achievement of CRT vision by overseeing the provision of responsive and accessible
institutional services.
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KEY RESULT AREAS
Vice–President (Finance and Administration) has the following powers, duties and functions;
 Collaborates with the President and works with members of President’s Executive to
ensure that the business and operations of the College are aligned with the College
Mandate Statement and the priorities identified within the College Strategic Plan;
 As Chief Financial Officer for the College, ensures the current and long-term
effectiveness of all financial functions of the College including: accounting; asset and debt
management; financial statements; insurance; risk and safety management; operating and
capital budgeting; College payments; administrative information systems, supply
management chain; and audit;
 Oversees the development of financial, human resource and administrative systems with
comprehensive policies and procedures that function in accordance with applicable laws
and regulations and provide efficient services to the College community;
 Oversees the preparation, management and monitoring of the consolidated College's
operating and capital budgets;
 In collaboration with the senior administrative team maintains good working relationships
with the provincial government to sustain the overall efficacy of the College;
 Working with the senior administrative team, administers risk identification and
management, proactively assesses enterprise-wide risk in the College’s financial and
administrative policies, processes and procedures. Oversees the development and
maintenance of college-wide administrative policies and procedures;
 Is the chief conduit for the external auditor and supports the provision of independent,
objective internal auditing services designed to add value and improve College operations;
 Ensures the College Community has a safe place to disclose suspected fraudulent,
irregular, discriminatory or harassing activities. Where appropriate, supports the
investigation/ examination of suspect activities;
 Provides leadership in the area of pension and benefit design, maintenance and
administration for all staff categories. Acts as the Board of Governors' sponsor
representative for the University’s Academic Pension Plan (UAPP);
 As the Vice-President with the primary responsibility for non-academic human resources,
oversees all matters with respect to non-academic affairs, including contract management
and negotiations;
 Co-leads (with the Provost) all deliberations about, and the administration of, the
collective agreements with the College of Lethbridge Faculty Association and the
Graduate Students' Association;
 Assists the President and the senior administrative team in the College’s external relations,
fund-raising, and ceremonial activities;
 Plays an active role in the local, provincial, and national government relations program,
works with other members of the leadership team to identify key policy and funding
issues of strategic importance to the College;
 Ensures institutional, financial and human resource reporting capabilities that provide
timely and relevant information for management decision-making across campus;
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 Provides guidance and direction to the College on issues related to its impact on the
environment and the health and safety of the College community;
 Creates an atmosphere within his/her portfolio which motivates staff members to
contribute to the financial stability, human resource achievements and administrative
excellence of the institution;
 Builds a senior team within his/her portfolio committed to fulfilling the vision, goals and
priorities necessary to ensure the long-term success of the portfolio and the College;
 Participates as an active member of the President’s Executive team to establish
institutional vision and goals, and to effectively communicate and organize to achieve
those goals;
 Maintains a professional reputation which preserves the values and standing of the
College and permits him or her to effectively represent the many achievements of the
College both internally and externally;
 As a member of senior administration and as directed by the President, provides support
to the Board of Governors and its committees in the fulfillment of its governance
responsibilities;
 Is a visible presence and plays a leadership role in the community of Lethbridge, serving
as an active ambassador for the College;
 Encourages open and consultative dialogue on College plans, within and outside of the
College;
 Is a strong advocate for partnerships for the College;
 Educated to at least master’s degree level in business or management. Preferably, would

have a Ph.D. or be a certified public accountant.
 Must have 15 years’ experience in administrative management in a similar environment
 Must have outstanding interpersonal skills with an ability to influence and lead a wide
variety of people
 Must have outstanding organizational skills
 Can create effective professional relationships, negotiate contracts and agreements, and
gain consensus from all stake holders
 Have a calm but authoritative manner
 Have political sense to navigate your way through all the competing interests and to make
objective and balance decision
DEMOGRAPHICS
Position title:
Director
Reports to:
Vice president
All benefited
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PURPOSE TITLE
The director is the one who implement plan and monitor progress. They ensure compliance with
rules and regulations and enhance productivity in the college. Directors are well-versed in
performance and operations management and competent in assuming delegated duties. They are
leaders and critical thinkers, ready to solve problems before they become obstacles. Their goal is
to help the department attain objectives of productivity and employee satisfaction.
KEY RESULT AREAS
 Leads and develops a comprehensive institutional assessment program to support the

college’s mission and strategic initiatives.
 Designs, directs and supports academic and administrative program reviews and related
activities that demonstrate institutional effectiveness
 Master’s or doctoral degree; at least 5 years of experience directly related to the duties and
responsibilities specified.
 Expertise in assessment, data analysis and educational outcomes.
 Excellent interpersonal skills and a demonstrated ability to work with diverse members of
the college community including students, faculty, staff, administrators, and accreditors.
 Demonstrated ability for effective organizational skills and ability to connect to the
institutional strategy while displaying attention to detail.
 Ability to synthesize and analyze quantitative and qualitative data and prepare and present
reports effectively.
 Knowledge of State and Federal posts secondary education accountability initiatives and
trends.
 Knowledge of regional, national, and specialized postsecondary accreditation standards,
practices, and goals.
 Knowledge of institutional self-assessments and student outcomes assessment principles,
methods and techniques.
 Skill in examining and re-engineering operations and procedures, formulating policy, and
developing and implementing new strategies and procedures.
 Knowledge and understanding of integrated program planning, development, and
administration within a public institution environment.
 Ability to plan, create, program, and manage statistical computer databases across
multiple hardware and operating system platforms/environments.
 Advanced verbal and written communication skills.
 Knowledge of College data systems, definitions, and procedures.
 Technical leadership and supervisory skills, and the ability to motivate staff productivity
and performance.
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 Ability to analyze complex problems, interpret operational needs, and develop integrated,
creative solutions.
 Knowledge of budget preparation and fiscal management.
DEMOGRAPHICS
Position title:
Dean
Reports to:
Vice president
All benefited Academic affairs
PURPOSE TITLE
dean of students oversees social programs and support for students at colleges and universities.
Successful A deans of students collaborate with different departments, stay up to date on relevant
student resources, and work directly with students
KEY RESULT AREAS
 Supervising various campus programs and serving as a liaison between college

administrators and student organizations such as a student council.
 Social programs managed through the office of the dean of students might include Greek
life and orientation events for incoming students.
 A dean of students could also coordinate services specifically for transfer or international
students. Additionally, they might handle discipline-related processes and procedures.
 Master's or doctoral degree in education administration or similar field

 Knowledge and understanding of integrated program planning, development, and
administration within a public institution environment.
 Ability to plan, create, program, and manage statistical computer databases across
multiple hardware and operating system platforms/environments.
 Advanced verbal and written communication skills.
 Knowledge of College data systems, definitions, and procedures.
 Technical leadership and supervisory skills, and the ability to motivate staff productivity
and performance.
 Ability to analyze complex problems, interpret operational needs, and develop integrated,
creative solutions.
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 Candidates may need to progress from lower administrative positions
DEMOGRAPHICS
Position title:
HR head
Reports to:
Vice president
All benefited Office staff, accounting staff
PURPOSE TITLE
Human resource managers are responsible for ensuring that the overall administration,
coordination, and evaluation of human resources plans and programs are realized.
KEY RESULT AREAS
The HR essential job responsibilities include:
 Developing and administering human resources plans and procedures that relate to
company personnel
 Planning, organizing, and controlling the activities and actions of the HR department
 Contributing to the development of HR department goals, objectives, and systems
 These responsibilities involve achieving the following tasks:
 Implementing and revising a company’s compensation program
 Creating and revising job descriptions
 Conducting annual salary surveys
 Developing, analyzing, and updating the company’s salary budget
 Developing, analyzing and updating the company’s evaluation program
 Developing, revising, and recommending personnel policies and procedures
 Maintaining and revising the company’s handbook on policies and procedures
 Performing benefits administration
 Maintaining affirmative action programs
 Overseeing recruitment efforts for all personnel, including writing and placing job ads
 Conducting new employee orientations and employee relations counseling
 Overseeing exit interviews
 Maintaining department records and reports
 Participating in administrative staff meetings
 Maintaining company directory and other organizational charts
 Recommending new policies, approaches, and procedures
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 Proven working experience as HR manager or other HR executive
 People oriented and results driven
 Demonstrable experience with human resources metrics
 Knowledge of HR systems and databases
 Ability to architect strategy along with leadership skills
 Excellent active listening, negotiation and presentation skills
 Competence to build and effectively manage interpersonal relationships at all levels of
the company
 In-depth knowledge of labor law and HR best practices
 Degree in Human Resources or related field
DEMOGRAPHICS
Position title:
Academic head
Reports to:
Dean
All benefited Faculty in charge, student affairs officer etc.
PURPOSE TITLE
Summary and all objectives
 The prime role of the Head of an Academic Department is to provide strong academic
leadership.
 The Head of Department is required to lead, manage and develop the department to
ensure it achieves the highest possible standards of excellence in all its activities.
 They will be supported by colleagues from within the department, Faculty, and central
services.
KEY RESULT AREAS

Specific roles and function of academic head include
 Leadership and Management
 Responsibility for Teaching and Students
 Responsibility for Research
 Knowledge Transfer
 People Management
 Financial Management
 Quality Assurance
 Development of Academic/Research Standing
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 have a very strong academic record and standing

 normally be at professorial level - although skills and aptitude will be more important
 have a very good understanding of the academic disciplines within the department
 have the ability to engage constructively with people
 have excellent communication skills
 have very good ambassadorial and diplomatic skills
 have the ability to manage a number of competing demands
 have excellent delegation skills
 be flexible and adapt to changing circumstances
 be able to develop their skills and seek advice from a variety of sources
 be willing and able to exercise judgment and take risks
DEMOGRAPHICS
Position title:
Head librarian
Reports to:
Dean
All benefited Librarian
PURPOSE TITLE
The Head Librarian has leadership and managerial responsibility for the Subject and Information
Librarians working within their subject team. Head Librarians will also supervise other members
of Library staff, including Library Assistants and Senior Library Assistants when supporting
areas of the teams work. From time to time Head Librarians may host and support work
placement students seeking experience in an academic library .Head Librarians will be expected
to lead strategic developments through task and finish and special interest groups on behalf of
the Library’s Executive.
KEY RESULT AREAS

Head librarian responsibilities include:
 Administer efficient working of all full time and temporary employees and evaluate all
performance of librarians and assist to develop various library instruction programs and
assist staff and students for same.
 Design an efficient information literacy program for all students and supervise
expenditure for all activities and allocate appropriate budgets to all programs and
coordinate with library management team to prepare strategies to resolve all issues.
 Develop annual library and capital budgets and prepare drafts for various reports to assist
in accreditations of various college programs and coordinate with library committee and
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ensure compliance to all user requirements through all library collections.

 Manage and assist to acquire all materials and ensure compliance to all development
policy and allocate appropriate budgets and evaluate all collections for curriculum and
supervise all library services for all community outreach programs and literacy processes.
 Prepare and documents all library policies in collaboration with academic affairs and
supervise procurement and maintenance of all AV equipments and associate hardware and
software and provide required training to all library service personnel.
 Participate in all meeting and workshops for library services and assist students with all
reference services and provide all required information to staff and faculty and develop all
library services collection activities.
 Administer and organize various library services and participate in all meetings and
ensure adherence to all library policies and procedures and manage collection of library
activities and manage subject specialty programs.
 Develop and maintain professional relationships with all colleagues and academic
communities and assist in various library activities and monitor all functions and
supervise efficient working of faculty.
 Prepare reports for all strategic plans and prepare appropriate budgets and maintain
records of all expenditure and analyze all data for library services and functions and
prepare design for all public relations programs.

A head librarian has a master's degree in library science or a similar branch. This degree makes
her/him competent enough to handle and manage the job roles and duties of a head librarian.
Before executing the duties and responsibilities of a head librarian, s/he must have executed the
role of a librarian for about five to six years in a reputed library before. S/he also requires to
update herself/himself with the latest advancements in the field of books, CDs and web internet
services. S/he needs to have good reading and interacting skills. These would help her/him
communicate with the clients and help them find the required books, CDs or other things.
Finally, s/he also needs to have a good memory and outstanding learning abilities so that s/he can
help the readers and visitors as well.
DEMOGRAPHICS
Position title:
Librarian
Reports to:
PURPOSE TITLE
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They are responsible for acquiring, organizing, managing and distributing library resources, and
ensuring that library provision meets the needs of all its users.
KEY RESULT AREAS
 To act as Librarian to one of the Faculties within the College of Bath, with specific
subject responsibilities for one or more Departments as directed by the Head of Library
Academic Services.
 To assist in the work of Academic Services in planning, standardization and effective

exploitation of library resources, and in ensuring effective liaison and provision of
information skills instruction for the benefit of the whole College Community.
 To ensure the College Librarian, the Head of Library Academic Services and other
library colleagues are fully informed of requirements and developments within the
Faculty, providing expert advice in developing Library strategy and services.

 Communicate and liaise effectively with all levels of Library staff and Library users, in
person and through a range of print and electronic formats and media.
 Demonstrate exceptional customer service skills.
 Demonstrate excellent presentation skills, both verbal and written, utilizing technology
effectively and innovatively.
 Meet deadlines and effectively balance and prioritize workloads for yourself, for your
team and in other work groups and projects.
 Work co-operatively in teams, task groups and meetings, with a proven ability to lead and
supervise teams effectively.
 Motivate yourself and inspire others.
 Work effectively with relevant technologies and a variety of electronic resources using
them to support and enhance services and your own professional practice.
 Work accurately and precisely with numerical and financial data and the systems and
technologies to support this.
 Demonstrate an evaluative, reflective, and collaborative approach to information
provision and to the development of exemplary and consistent services for all library
users.
 Display a versatile, adaptable and enthusiastic attitude demonstrating initiative and an
innovative approach in all areas of your work
 Display a committed, proactive and reflective approach to your own continued
professional development and to supporting the professional development of other library
staff and colleagues.
DEMOGRAPHICS
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Position title:
Librarian assistant
Reports to:
librarian
All benefited
PURPOSE TITLE
Under the general direction of an Area Head the incumbents independently perform basic library
tasks applying standard library techniques.
KEY RESULT AREAS

The following duties and responsibilities are examples of library tasks and assignments
performed by each University Library Assistant at this classification level. Specific duties will
depend on the individual’s work assignment.
 Performs collection maintenance, including sorting and overseeing, shelving, shelf

reading, vacuuming and shifting of material. Assists in carrying out collection weeding
projects.
 Assists library patrons in locating materials and in answering informational questions.
 Maintains statistics related to work flow and assignments.
 Processes receipts of library material and communicates problems related with
shipments, billings, and returns to vendors on the basis of established guidelines.
 Assists with processing patron utilization records using the automated library circulation
system including the processing of overdue and reserve materials.
 May recruit, schedule, train, supervise and evaluate student staff.
 May monitor budgeted amounts for student labor and work-study student grants.

 Bachelor’s degree and 1 year of related work experience.
 Good oral and written communication skills, good interpersonal, supervisory and
problem-solving skills.
 Demonstrated ability to work independently.
 Ability to work in a team-based environment and to actively participate in team-based
decision-making.
 Good computer skills. Specific job assignments may require knowledge or experience
with word processing, spreadsheet, or database software applications. Specific job
assignments may require ability to work independently with computer generated records
in an integrated library management system or another electronic information resource.
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DEMOGRAPHICS
Position title:
Operation head
Reports to:
director
All benefited Maintenance staff
PURPOSE TITLE
Manage overall operations and is responsible for the effective and successful management of
labor, productivity, quality control and safety measures as established and set for the Operations
Department. Ensure safe and efficient operations. Serve as a company representative on
regulatory issues. Enhance the operational procedure, systems and principles in the areas of
information flow and management, business processes, enhanced management reporting and
looks for opportunities to expand systems. Carry out supervisory responsibilities in accordance
with company's policies and applicable laws.
Responsibilities may include interviewing, selection and hiring; training new and existing
employees; planning, assigning and directing work; authoring and discussing with employees
performance appraisals; addressing employee performance and corrective action plans; employee
motivation and rewards. Organizing the budget of the company in collaboration with the
director.
KEY RESULT AREAS
 Recruit, select, train, assign, schedule, coach, counsel and discipline employees
 Communicate job expectations; planning, monitoring, appraising and reviewing job
contributions
 Plan and review compensation actions; enforcing policies and procedures
 Contribute operations information and recommendations to strategic plans and reviews;
prepare and complete action plans; implement production, productivity, quality and
customer-service standards; resolve problems; complete audits; identify trends
 Forecast requirements; prepare an annual budget; schedule expenditures; analyze
variances; initiating corrective actions
 Develop operations systems by determining product handling and storage requirements;
develop, implement, enforce and evaluate policies and procedures; develop processes for
receiving product, equipment utilization, inventory management and shipping
 Analyze process workflow, employee and space requirements and equipment layout;
implement changes
 Maintain safe and healthy work environment by establishing, following and enforcing
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standards and procedures; complying with legal regulations

 Update job knowledge by participating in educational opportunities; reading professional
publications; maintaining personal networks; participating in professional organizations
 Accomplish operations and organization mission by completing related results as needed
 Meet or exceed operations labor budget expectations
 Manage staff levels, wages, hours, contract labor to revenues
 Responsible for all department managers and supervisors, with review/approval
responsibility for all operations employees
 Run a safe, injury/accident free workplace
 Responsible for all aspects of vehicle and heavy equipment rentals
 Establish contracts and pricing and ensuring proper maintenance and serving as primary
liaison with utilities and local government agencies, such as fire, police, health and safety
agencies
 Manage relationships with key operations vendors
 Track vendor pricing, rebates and service levels
 Review and approve all operational invoices and ensure they are submitted for payment
 Serve as primary point of contact when there are customer issues related to equipment
quality, customer service, or accidents and mishaps on-site. In particular, this includes
any issues on-site at client facilities, such as breaking a fence or tape residue on flooring
 Communicate customer issues with operations team and devise ways of improving the
customer experience, including resolving problems and complaints
 Work closely with GM and management team to set and/or implement policies,
procedures and systems and to follow through with implementation.
 Communicate all operating policies and/or issues at department meetings
 Work closely with the inventory manager and team to perform analysis of our inventory
and ensure we are utilizing our inventory effectively, purchasing the right equipment,
maintaining solid inventory data and reduce sub-rental expenses

 Requires a bachelor's degree in area of specialty and 3-5 years of experience in the field
or in a related area.
 Familiar with a variety of the field's concepts, practices and procedures.
 Rely on extensive experience and judgment to plan and accomplish goals.
 Perform a variety of tasks.
 Can Lead and direct the work of others.
 A wide degree of creativity and latitude is expected.
DEMOGRAPHICS
Position title:
Student affairs officer
Reports to:
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PURPOSE TITLE
 Develops strategies and policies that support student services and student life programs.

Assures access protocols and services in support of student counseling,
conduct, career development and
placement, student housing, student organizations, student activities,
residence life and related services.
KEY RESULT AREAS

Primary responsibilities will include
Primary responsibilities will include coordinating admissions processes for three selective
programs, ensuring student compliance with CRT policies, and developing detailed reports from
all admissions databases in order to advise the Assistant Dean about trends in admissions,
recruitment, advising, and retention. This position will also serve as the liaison to the financial
aid office.

 Exceptional knowledge of targeted recruitment principles, procedures, and resources
 Sound knowledge of university policies and procedures
 Proficient in MS Office suite
 Ability to maintain sensitive and confidential records and information
 Ability to make oral group presentations
 Ability to provide information and explain policies and procedures to medical students
DEMOGRAPHICS
Position title:
Guidance staff
Reports to:
Dean
All benefited Guidance staff
PURPOSE TITLE
to assist students and teachers in making available desirable qualifications and skills rather than
achieving the goals of educational programs.
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KEY RESULT AREAS

Responsibilities include:
 Conduct individual and group counseling sessions to advise and assist students with
academic and vocational development.
 Evaluate students’ attributes and assist them in realizing their objectives.
 Develop and implement counseling strategies with contemporary methods of mentoring.
 Identify behavioral problems and act appropriately to remedy the situation. Pay attention to
societal and cultural differences in all student matters.
 Assess the development of students and highlight the sense of accomplishment. Complete
evaluations, analyze results and provide purposeful feedback.
 Cooperate with parents, academic staff and external partners. Arrange and schedule
orientation programs and internships.
 Advertise facilities and study programs to potential students. Implement and facilitate
educational and training workshops for academic staff.
 Intermediate IT skills.
 Bachelors degree in Counseling or related (essential).
 Two years of work experience as a counselor in an academic environment.
 Analytical thinker with strong problem-solving and conflict-resolution skills.
 Motivational leader who displays sound judgment and attention to detail.
 Detail-oriented with excellent time-management skills.
 Confident interpersonal, verbal and written communication skills.
 Perceptive intuition and decision-making skills.
 Remarkable professionalism and solid work ethic.
DEMOGRAPHICS
Position title:
Guidance
Reports to:
dean
All benefited Guidance staff
PURPOSE TITLE
 To ensure success, Guidance Counselors should be accessible and authentic with excellent
communication skills and a profound interest in helping students to attain their academic and
career goals. Top candidates will display natural leadership qualities with remarkable
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problem-solving and conflict resolution skills.
KEY RESULT AREAS
 Conduct individual and group counseling sessions to advise and assist students with
academic and vocational development.
 Evaluate students’ attributes and assist them in realizing their objectives.
 Develop and implement counseling strategies with contemporary methods of mentoring.
 Identify behavioral problems and act appropriately to remedy the situation.
 Pay attention to societal and cultural differences in all student matters.
 Assess the development of students and highlight the sense of accomplishment.
 Complete evaluations, analyze results and provide purposeful feedback.
 Cooperate with parents, academic staff and external partners.
 Arrange and schedule orientation programs and internships.
 Advertise facilities and study programs to potential students.
 Implement and facilitate educational and training workshops for academic staff.

 Bachelors degree in Counseling or related (essential).
 Two years of work experience as a counselor in an academic environment.
 Analytical thinker with strong problem-solving and conflict-resolution skills.
 Motivational leader who displays sound judgment and attention to detail.
 Detail-oriented with excellent time-management skills.
 Confident interpersonal, verbal and written communication skills.
 Perceptive intuition and decision-making skills.
 Remarkable professionalism and solid work ethic.
 Intermediate IT skills.
DEMOGRAPHICS
Position title:
College physician
Reports to:
Hr head
All benefited
PURPOSE TITLE
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to provide high quality medical care by examining patients and treating diseases. You will also
undertake tasks aiming for prevention and promotion of healthy habits. The job is one of the
most demanding, but also most rewarding professions.
KEY RESULT AREAS
 Conduct routine check-ups to patients to assess their health condition and discover
possible issues
 Give appropriate advice for healthy habits (diet, hygiene etc.) and preventative actions to
promote overall health
 Conduct examinations to ill patients and evaluate symptoms to determine their condition
 Ask intuitive questions to discover causes of illness
 Reach an informed diagnosis based on scientific knowledge and the patient’s medical
history
 Prescribe and interpret lab tests to obtain more information for underlying infections or
abnormalities
 Prescribe medications or drugs and provide comprehensive instructions for
administration
 Collaborate with other physicians, physician assistants and nurses to form a high
performing medical team
 Examine and provide treatments to injuries and refer patients to other physicians when
needed (ophthalmologists, orthopedists, neurologists etc.)
 Keep records of patients’ diseases, operations or other significant information (e.g.
allergic episodes)
 Cultivate a climate of trust and compassion for patients
 Remain up-to-speed with developments and best practices in medicine by attending
conferences and seminars
 Proven experience as a physician

 Strong understanding of examination methodologies and diagnostics
 Excellent knowledge of infectious diseases, their symptoms and epidemiology
 Broad knowledge of common medication, side effects and contraindications
 In-depth knowledge of legal medical guidelines and medicine best practices
 Excellent oral and written communication skills
 Respect for patient’s confidentiality
 Compassionate and approachable
 Responsible and trustworthy
 Doctor of Medicine degree (MD) and valid license to practice the profession
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DEMOGRAPHICS
Position title:
Registration assistant
Reports to:
Dean
PURPOSE TITLE
Is responsible for maintaining the integrity of student information, academic records, and day-to-
day office operations. Essential Duties: Oversee the hiring, scheduling, responsibilities, and
training of office work study students.
KEY RESULT AREAS

Responsibilities include:
 Process all transcript and verification of enrolment requests.
 Maintain accurate and updated student records in Jenzabar including processing
add/drops, withdrawals from classes and/or the University, stop outs and leave of absence
requests, major/program changes, grade changes, and other functions as necessary.
 Oversee the hiring, scheduling, responsibilities, and training of office work study
students.
 Have a working knowledge of University policies for interpretation and application
related to program requirements, transfer credit evaluation, registration and records.
 Uphold internal, Federal and Massachusetts Department of Education policies and
procedures, integrity and ethical standards.
 Provide excellent customer service in support of a student-cantered culture.
 Support the planning and execution of Commencement.
 Oversee the updating and production of the Registrar's Office Procedure Manual and
forms.
 Provide FERPA training to all work study students, resident assistants, graduate
assistants, and orientation leaders on an on-going basis as needed.
 Develop and oversee all file maintenance strategies.
 Responsible for handling reservations for academic space on Longmeadow campus.
 Responsible for office supply ordering.
 Assist with the updating and production of communications from the Registrar's Office
 Assist with planning and developing the Summer School program.
 Assist with processing class attendance verifications and midterm and final grades.
 Attends meetings, conferences, and workshops to keep up to date on issues relating to
registration, procedures and student records.
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 A Bachelor's Degree from an accredited college or university is required in appropriate

field.
 Two (2) or more years appropriate related experience in a Registrar's Office.
 High level of initiative, attention to detail and organizational skills.
 Strong knowledge of Microsoft Office suite of programs, particularly Microsoft Excel.
 Strong database management skills.
 Familiarity with standard recordkeeping procedures, including American Association of
Collegiate Registrars and Admissions Officers' (AACRAO) and the provisions of FERPA
and other legal issues relating to official academic records.
 Proven interpersonal skills and the ability to work with a diverse constituency and all
levels of the organization.
 Excellent oral and written communication skills.
 Ability to work with confidential material and sensitive matters with integrity, diplomacy
and discretion.
 Ability to adhere to University policies and procedures.
 Willingness and ability to work flexible and extended schedule including weekends and
evenings when necessary.
 Demonstrated commitment to diversity, respect and inclusion.
 Experience effectively engaging backgrounds, identities and communities different from
one's own.
 Ability to adhere to University policies and procedures.
 Ability to handle confidential information with discretion.
 Should be committed to a culture of diversity, respect and inclusion.
 General knowledge of the University's mission, purpose, and goals and the role this
position plays in achieving those goals.
DEMOGRAPHICS
Position title:
Marketing officer
Reports to:
Dean
All benefited
PURPOSE TITLE
Contributing in the implementation of marketing strategies
Supporting the marketing manager in overseeing the department’s operations
Organizing and attending marketing activities or events to raise brand awareness. The goal is to
ensure that the marketing efforts of the company add the highest value to its business.
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KEY RESULT AREAS

Responsibilities:
 Contribute in the implementation of marketing strategies
 Support the marketing manager in overseeing the department’s operations
 Organize and attend marketing activities or events to raise brand awareness
 Plan advertising and promotional campaigns for products or services on a variety of
media (social, print etc.)
 Liaise with stakeholders and vendors to promote success of activities and enhance the
company’s presence
 See all ventures through to completion and evaluate their success using various metrics
 Prepare content for the publication of marketing material and oversee distribution
 Conduct market research to identify opportunities for promotion and growth
 Collaborate with managers in preparing budgets and monitoring expenses

 Proven experience as marketing officer or similar role
 Solid knowledge of marketing techniques and principles
 Good understanding of market research techniques, statistical and data analysis methods
 Excellent knowledge of MS Office and marketing software (e.g. CRM)
 Thorough understanding of social media and web analytics
 Excellent organizational and multi-tasking skills
 Outstanding communication and interpersonal abilities
 Creativity and commercial awareness
 A team player with a customer-oriented approach
 BS/BA in marketing, business administration or relevant field
DEMOGRAPHICS
Position title:
Office staff
Reports to:
HR head
All benefited
PURPOSE TITLE
assist in daily operations and clerical tasks. You should possess incredible multitasking and
organizational abilities, be able to effectively prioritize assignments, and complete them in a
timely manner. A positive attitude, strong work ethic, and customer service focus are a must.
KEY RESULT AREAS

Responsibilities and functions include:
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 Collaborate with management to complete necessary projects; work independently on

prior delegated tasks
 Ensure an organized, clean, and tidy workspace
 Maintain and re-stock office supplies as needed
 Monitor and use office equipment and materials (computers, printers, fax machines,
copiers, physical files, etc.)
 Complete basic bookkeeping and record keeping duties
 Report any problems with office equipment; help resolve the issues if possible
 Answer phones, direct calls, take and deliver messages as needed; prepare outgoing mail
(including prepping larger packages for sending); sort and deliver incoming mail to
appropriate persons
 Help to immediately resolve and mediate customer complaints
 Arrange and schedule meetings, appointments, and events for management, including
coordinating calendars and securing meeting spaces; plan travel arrangements for out of
town conferences; keep calendars and remind all parties of upcoming events
 Take meeting notes and transcribe into email, document, or spreadsheet form

 High school diploma or GED equivalent
 Computer literate; proficient using Microsoft Suite
 Confident using office machinery (printers, fax machines, photocopiers, etc.)
 Fast and proficient typist
 Strong verbal and written communication skills; excellent customer service skills
DEMOGRAPHICS
Position title:
Accounting staff
Reports to:
Accounting assistant
All benefited
PURPOSE TITLE
Staff Accountants prepare and review financial documents, reports, and statements. They oversee
all accounting procedures (e.g. tax returns, month-end closures, budgeting) and advise on general
financial matters.
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KEY RESULT AREAS

Responsible for all daily accounting tasks, including preparing tax documents and updating
expense files. You will perform financial transactions and post them in the general ledger, with
strong attention to detail. You will also carry out relevant administrative duties (e.g. responding
to clients via email and handling invoices).
 Maintain and update accounting records and files

 Analyze budgets and create expense reports
 Examine tax policies and handle tax payments and returns
 Meet with clients to discuss confidential accounting issues
 Post transactions and categorize records in the general ledger (e.g. by assets, liabilities
and expenses)
 Reconcile bank statements
 Analyze transactions with internal and external stakeholders
 Conduct month-end and year-end closures
 Prepare documents for audits
 Advise clients on financial issues via email or phone
 Apply new accounting policies and ensure compliance with rules and regulations
 Report to the Accounting Manager and work to improve financial processes
 Not more than 25 years of age

 Must be BS commerce or accounting graduate
 At least 5’2 in height
 Good in both oral and written communication
 With pleasing personality
 With or without experience
 Computer literate
DEMOGRAPHICS
Position title:
Accounting assistant
Reports to:
HR head
All benefited Accounting staff
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PURPOSE TITLE
Accounting Assistant responsibilities include managing expense reports and reimbursements,

entering financial transactions into our internal databases and reconciling invoices. If you have
an Accounting degree and are interested in gaining experience in bookkeeping procedures, we’d
like to meet you.
Ultimately, you will help our Accounting department run smoothly, ensuring transparency and
efficiency in all transactions.
KEY RESULT AREAS
 Reconcile invoices and identify discrepancies

 Create and update expense reports
 Process reimbursement forms
 Prepare bank deposits
 Enter financial transactions into internal databases
 Check spreadsheets for accuracy
 Maintain digital and physical financial records
 Issue invoices to customers and external partners, as needed
 Review and file payroll documents
 Participate in quarterly and annual audits

 Work experience as an Accounting Assistant or Accounting Clerk
 Knowledge of basic bookkeeping procedures
 Familiarity with finance regulations
 Good math skills and the ability to spot numerical errors
 Hands-on experience with MS Excel and accounting software (e.g. QuickBooks)
 Ability to handle sensitive, confidential information
 BS/BA in Accounting, Finance or relevant field
DEMOGRAPHICS
Position title:
Laboratory assistant
Reports to:
Dean
All benefited
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PURPOSE TITLE
To carry out sampling, testing, measuring, recording and analyzing in cooperation with the rest
of the lab team. The successful candidate will have experience in a laboratory environment and
accuracy in order to extract reliable and valid results.
KEY RESULT AREAS

Responsibilities:
 Perform laboratory tests including pre- and post-analytic phases
 Prepare samples/specimens
 Produce accurate and reliable data and interpret results
 Follow methodologies in carrying routine tasks
 Research relevant topics and gather information/data
 Adhere to correct procedures, policies and health/safety guidelines
 Keep abreast of all industry developments and best practices
 Document all activities, record results and insert/retrieve data
 Maintain work area and equipment
 Provide administrative assistance
 Bachelor’s degree in medical technology, biology or relevant field

 A minimum of 2 years’ experience in a similar role
 Good understanding of laboratory information systems and automated laboratory
equipment
 A critical thinker with strong attention detail
 Excellent verbal communication skill
 Outstanding analytical abilities
DEMOGRAPHICS
Position title:
Maintenance staff
Reports to:
Operation head
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All benefited
PURPOSE TITLE
To clean and maintain tasks, check rooms and common areas, including stairways and lounge
areas, for cleanliness
KEY RESULT AREAS
Fix and maintain mechanical equipment, buildings, and machines. Tasks include painting,
flooring, repair and upkeep, electrical repairs and heating and air conditioning system.
 Proven maintenance experience

 Related degree from technical college
 Ability to maintain focus while working
 Strong time management skills
 Ability to use common tools such as hammers, saws, drills and etc.
 Skilled in use of hand and power tools
DEMOGRAPHICS
Position title:
Security guard
Reports to:
Operation head, marketing officer and Hr head
All benefited
PURPOSE TITLE
Bringing exceptional skills in providing security services in an educational institution, which
track record of effective patrolling, crowd control, and investigation skills.
KEY RESULT AREAS
Promotes and maintains safety at college by supporting the efforts of campus and local police. A
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campus security guard are responsible for maintaining a safe environment on campus.
 Male
 At least high school graduate
 With valid security licenses
 Physically and Mentally Fit
DEMOGRAPHICS
Position title:
Faculty in charge
Reports to:
Academic affairs
All benefited Students
PURPOSE TITLE
To support the College mission of providing accessible and affordable technological education
by being a catalyst of innovation in the promotion of holistic development.
KEY RESULT AREAS

Their duties include:
 Teach assigned courses in accordance with the course syllabi and a schedule of classes
that may include day, evening, weekend, and distance classes offered at any approved
instructional site.
 Engage in development of new and creative instructional materials, including new
courses and programs of studies.
 Assist in keeping the curriculum of the program(s) current.
 Advise students and ensure the successful completion of their degree program.
 Post and hold office hours in a physical and electronic format (to include virtual office
hours) as appropriate.
 Assist with the departmental assessment efforts and plan.
 Assist with student recruitment, particularly when low student enrollment is an issue in
the program.
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 doctorate or master’s degree in the teaching discipline or a master’s degree with a

concentration in the teaching discipline
 Good in both oral and written communication
 With pleasing personality
 Computer literate
Recruitment and Selection Process
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When there is a vacant position inside the school, CRT makes sure to fill it immediately.
After the Dean passed a request, the HR manager will soon discuss an effective way to attract
employees. First, there will be a job posting in a bulletin board inside the school and anyone
who is willing among the internal employees are free to try to apply with the vacant position, it
can be a promotion or a transfer.
However, if the internal hiring is not effective, it is now time to use external hiring. CRT
considered the use of internet for job posting or creating posters and flyers to reach any potential
employees. They also entertained applicants who were referred by someone. The HR manager is
the first one who will interview the applicants after they completed all the needed requirements.
If the interviewee is applying for the instructor position and meets the qualifications for the
interview, he/she may now proceed with the examination. But if the applicant is applying for an
office or any staff position, he/she is excluded with the examination and they can now proceed
with the final interview with the president. For the instructor position, the final interview will
happen if they passed the exam. After the final interview, there will be a teaching demo to test
the ability of the applicant and if he/she is suited for the job of being an instructor.
Recruitment and Selection Policy and Practices
CRT is devoted in hiring the best qualified applicants while engaging in recruitment and
selection practices that act in accordance with all applicable employment laws. It is the policy of
CRT to provide equal employment opportunity to all applicants and employees. In recruiting and
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selecting employees, all applicants should undergo right procedures. They have to pass all the
requirements and proceed with the interview. If they passed the initial interview of the HR
manager, they will have an examination. Only if they passed the exam, they will proceed to the
final interview with the president. All applicants must be treated fairly and evaluate base on the
qualifications needed and CRT is avoiding hiring biases to minimize conflict in the future.
Promotion Policy and Practices
According to CRT’s HR manager, usually, they give the promotion for their employees
who already finished their masteral degree and after they passed the Civil Service Program. Also,
if there is a vacant position, they always consider internal hiring because it is more relevant and
easy for both the employee and employer. When a specific job has been vacant and needed to be
fill, they will immediately find someone inside the school who has a job that almost similar to
the position demanded and the HR manager will talk to those who are interested to apply and get
the promotion. Without examination, the interested employee will proceed to the Office of the
President for the final interview. Also, background checking is done to know if his/her
credentials are suited for the particular position. CRT give importance to the credentials of the
applicants and their current employees.
Payroll Process
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All the staffs and instructors of CRT are obliged to sign in their Daily Time Record
(DTR) to have a record for their absences. If the employees decided to take a leave or undertime,
he/she must answer and pass a request form in the HR manager. At the end of the cutoff date, the
HR manager will monitor the attendance by gathering the DTR of all the employees and it will
soon be pass on their payroll officer. The payroll officer is the one that is responsible for
computing all the absences, leaves, and undertimes. After checking all the records, it is time to
compute for the total salary and deposit it on the ATM card or give it through cash.
Policies and Practices of CRT on Compensation and Benefits
Compensation and Benefits is considered as sub-discipline of human resources. It refers
to the compensation/salary and other monetary and non-monetary benefits passed on by a firm to
its employees. This is important for it helps to keep the workforce motivated to do their job. It
boosted up the performance and actions of the employees to give their best for the company.
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College for Research and Technology implemented policies and also exercise some
practices regarding their compensation and benefits. They used Daily Time Record (DTR) to
monitor the attendance of their employees. The school has their cutoff date, it’s on the 10 th and
25th of the month. Their scheduled date for giving the salary is on the 15 th and 30th. For staffs,
they give it as fixed payment compared to the instructor’s salary which is determined depending
on the loads they have. The salary will be given through ATM providing a payslip, but if the
employee is newly hired, it will be given through cash basis because they don’t still have
complete requirements for the issuance of ATM.
Employee Benefits
Employee benefits, also known as perks or fringe benefits, are provided to employees
over and above salaries and wages. Offering benefits to your employees is important because it
shows them you are invested not only in their overall health, but their future. A solid employee
benefits package can help to attract and retain the talent of your workforce.
In College for Research and Technology, all employees are qualified for receiving such
benefits. Since it is a private school, some benefits may not be present. CRT only offers SSS,
Philhealth, and Pag-IBIG to their employees. The school also have leave benefits such as Sick
Leave, Vacation Leave, and Maternity Leave.
Social Security System (SSS)
- A state-run, social insurance program in the Philippines to workers in the private,
professional and informal sectors. SSS provides death, funeral, maternity leave, permanent
disability, retirement, sickness and involuntary separation/unemployment benefits.
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Pagtutulungan Sa Kinabukasan: Ikaw, Bangko, Industria At Gobyerno (Pag-IBIG)
- A Philippine government-owned and controlled Housing and Urban Development
Coordinating Council responsible for the administration of the national savings program and
affordable shelter financing for Filipinos employed by local and foreign-based employers as
well as voluntary and self-employed members. It offers its members short-term loans and
access to housing programs.
Philippine Health Insurance Corporation (PHILHEALTH)
- A tax-exempt, government-owned and controlled corporation (GOCC) of the Philippines,
and is attached to the Department of Health. Its goal is to ensure a sustainable national health
insurance program for all.
Leaves with Payment
 Sick Leave, this can be availed of on account of sickness of the employee or his/her
immediate family member.
 Vacation Leave, this can be availed of by filing an application at least 3-5 days before the
date of leave to avoid conflicts if the employee’s service is highly needed.
 Maternity Leave, this leave is for all the women employees, only sixty calendar days with
pay are allowed mandated by leave laws.
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College for Research and Technology doesn’t offer other life insurances. Their
employees are not insured incase of accident. Also, CRT do not have OT pays because according
to the HR manager, they usually go home at exactly five o’clock in the afternoon and they don’t
extend their 8 hours working time. But they do obey the rules of giving holiday pays if the
employee goes to work during holidays. And at the end of the year, 13 month pay is given with
regular employees as bonus for their service.
Compensation and Benefits is not just about tangible rewards, it also includes giving
recognition to your employees regardless of status and ranks. College for Research and
Technology considered giving Outstanding Performance Award, providing a plaque/certificate
of recognition. This helps the employee boost his/her self-esteem and can serves as a motivation
to achieve more by doing a great job.
Wages and Salary Plan
Basic
No. of Hours wages/ Monthly Annual
Position personnel of Daily salary salary
work salary (Php) (Php)
President 1 7:00 am -5:00 pm 380-400 9,880 118,560
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Vice president, 1 7:00 am -5:00 pm 380-400 9,880 118,560
Director 2 7:00 am -5:00 pm 380-400 9,880 118,560
Dean 1 7:00 am -5:00 pm 380-400 9,880 118,560
HR head 1 7:00 am -5:00 pm 380-400 9,880 118,560
Head librarian 1 7:00 am -5:00 pm 380-400 9,880 118,560
Librarian 1 7:00 am -5:00 pm 380-400 9,880 118,560
Library assistant 1 7:00 am -5:00 pm 380-400 9,880 118,560
Academic head 7 7:00 am -5:00 pm 380-400 9,880 118,560
Operation head 1 7:00 am -5:00 pm 380-400 9,880 118,560
Student affairs officer 1 7:00 am -5:00 pm 380-400 9,880 118,560
Guidance 1 7:00 am -5:00 pm 380-400 9,880 118,560
Guidance staff 1 7:00 am -5:30 pm 380-400 9,880 118,560
College physician 1 7:00 am -5:00 pm 380-400 9,880 118,560
Assistant registrar 2 7:00 am -5:00 pm 380-400 9,880 118,560
Marketing officer 1 7:00 am -5:00 pm 380-400 9,880 118,560
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Office staff 7 7:00 am -5:30 pm 380-400 9,880 118,560
Accounting staff 2 7:00 am -5:30 pm 380-400 9,880 118,560
Accounting assistant 1 7:00 am -5:00 pm 380-400 9,880 118,560
7:00 am -5:00 pm
Laboratory assistant 1 380-400 9,880 118,560
Maintenance staff 6 7:00 am -5:30 pm 380-400 9,880 118,560
Security guard 8 7:00 am -5:30 pm 380-400 9,880 118,560
Faculty-in-charge 4 7:00 am -5:00 pm 380-400 9,880 118,560
Faculty and other 51 7:00 am -5:00 pm 380-400 9,880 118,560
employees
8,740
Total 104 8 hrs to 237, 120 2, 845, 440
9200
Since CRT did not provide information about their exact Salary and Wage rate, we used
the minimum wage rate as basis. The salary and wages of every personnel of College for
Research and Technology below are based on Wage Order No. RBIII-21 in which the current
daily minimum wage rates region III, Central Luzon is Php380-Php400. The region covers the
46 | P a g e
province of Aurora, Bataan, Bulacan, Nueva Ecija, Pampanga, Tarlac and Zambales, and the
City of Balanga, Cabanatuan, Malolos, Olongapo, Palayan, San Fernando, San Jose and San Jose
Del Monte.
College for Research and Technology increases their salary annually but only for regular
employees. The rate of salary increase is depending on the credentials of an individual. Also,
they assess each employees to see how they performed their assigned task and if they have a big
contribution to the school. Increase of salary also depends on the evaluation that are being
conducted by CRT every end of the semester.
Training Needs Assessment
There is a need for a continuous employee development and new staff training program
to attain and sustain effective performance on the job and improve the quality of work.
College for Research and Technology, based on our study with their HR Policies and
Practices shows that the school doesn’t offer much for their employees. They are lacking of
good and effective training for the development of their workforce. Some instructors are
sometimes not effective in their job on teaching the students, maybe because of not enough
trainings and they are not well oriented. It was also observed that the CRT is not good enough
with their communication skills. They don’t communicate well with their employees which can
cause a problem in the future. CRT cannot handle rush situations which leads to unfair
distribution of workloads and this reduces the quality and productivity of the work. Also,
because of the slow attraction of potential applicants, the position stay vacant for a period of time
and they give the responsibilities to some available employee even though it’s not part of his/her
job description. Additionally, poor relationships among the instructor and the staff is observed.
47 | P a g e
Good employee relationship must be practice to avoid conflicts and grievances and to work well
in groups.
This kind of approach lessened the interest of an individual to work more years for the
school. Competitors can easily attract CRT employees because many faults in handling
employees might lose their loyalty. It is seen that different training programs can be suggested.
Training and Development Program
In creating a training and development program for the employees of College for
Research and Technology, I suggest a two-parts training program. One for the individual
development and skills enhancement and the other one is to improve relationships and teamwork.
This Training and Development Program can be called as, “Empowerment of CRT’s
Employees Advantageous for All ”. The program must identified its objectives, this should be
coherent, achievable, and appropriate for the needs of the school and the employees. Look at the
stated objectives below.
Objectives of Proposed Training and Development Program
1. To provide new knowledge and information improving their learning to do different
tasks and activities that helps the effectiveness and quality of work.
2. To improve the feelings and beliefs of the employees to see the worth of their job, their
workmates, and them as an individual.
3. To improve the ability and increase the capability of an individual to offer something new
by applying the acquired skills and methods in doing a tasks.
48 | P a g e
In order to achieve this objectives, some training techniques must be done. The CRT can
do a Cognitive Methods of training to achieve the first part of the program, the individual
development. Since College for Research and Technology is a school and there are instructor and
staffs, the first part of the training should be divided into two. Demonstration Method can be
apply for the instructors. There should have a teaching demonstration for the instructors to test
their capabilities and their approach in teaching, after the demonstration, the trainer can suggest
different strategies that the instructor can apply during real situations.
Meanwhile, for the staffs, the trainer should try Discussion Method. Since people
nowadays do not want a one way communication, this is a best training technique for the CRT
staffs. By this training, a high level of knowledge can be achieved since the staffs may raise
some questions to clarify things and questioning is a good way for the staffs of CRT to recall
what they tackled.
And for the second part of the program which is developing employee relations and
teamwork, we cannot suggest teambuilding because CRT is conducting it every year. But
Behavioral Method can be apply, this training is now available for all the employees whether a
staff or an instructor. A Role-playing Method can also be used as a training for employees. In
this training, the instructor and all the staffs will use an actual situation of their work. This can
improve relationships between employees because it requires teamwork. And this training
method helps in conflict management and developing communication skills of the employees.
Furthermore, CRT should try Job Rotation because sometimes, they don’t have enough
manpower so they give the job to the employees even though it’s not part of their job description.
Job Rotation gives the chance to the employees to experience different tasks. This helps avoid
49 | P a g e
the shock if an individual was given a job that he/she is unfamiliar with. With that, employee
can do the task properly without reducing productivity and efficiency of work.
Policies and Practices in Training and Development
The College for Research and Technology gives importance to the quality of service they
will provide with their market. In order to achieve this, the school implemented some programs.
First, they have an inset for the new and old employees including all the branches of CRT. Inset
is conducted before the start of the first day of work. This includes the discussion of the policies
and practices that should obey during their stay as employee of CRT . After the inset, a follow up
orientation was organized for all the employees and scheduled every start of the school year to
ensure that they know all the information about their jobs and how will they act upon doing it.
These two programs are interconnected with each other. The inset and the orientation only
happens inside the school, specifically, in HR office or in the Office of the Vice President.
Ensuring the safety and health of the employees is important for the CRT. Because CRT
believed that your people are the building blocks of your business, therefore, you should train,
develop, and take care of them. College for Research and Technology provides seminar for all
the employees regarding Hazard and Risk Reduction and Health and Safety Management. This
is to identify quality, environmental and occupational hazards of CRT in all aspects of work.
This also covers the general safety of the employee in the workplace. It provides preventive
measures, and possible control measure to avoid occurrence of accident. This seminars are
conducted inside the establishment of their school. Additionally, CRT seminars tackled about
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First Aid and Mental Health Awareness also for the benefit of all the employees. The school
nurse was assigned to be the responsible one for this kind of program and they have this yearly.
For building employee relations and bond, College for Research and Technology planned
different events for their employees. This can also be held for recreational and unwinding
purposes. All the employees from main and the branches are encouraged to join. They organized
‘Palaro’ to at least lessened the stress of their workforce and enjoy their stay in CRT. Another
event is the Acquaintance Party for all the instructor and staffs, they do this to let their
employees refresh from a tiring work and feel that there’s still a time for rest. The last is the
teambuilding which helps for the development process of the CRT’s employees to work well in
groups and enhance their social skills. And teambuilding is a opportunity for all the employees of
College for Research and Technology to know each other better and be sensitive to the feelings
of their co-workers.
CRT regulate all the events mentioned above for the development of the knowledge,
attitude, and skills of their employees which helps for the betterment of an individual and the
school they are working for.
Employee Discipline
To observe ethical behavior and standards and encourage commitment to uplift the
professionalism required for an empowered employee, CRT developed an employee’s discipline
focusing on monitoring tardiness and absences, observance of dress code, and implementation
of Right Conduct and Behavior at the workplace.
College for Research and Technology promotes corresponding penalties depending on
the weight of the offenses made and the gravity of its effect to an individual and the school. But
51 | P a g e
before imposing penalties, they don’t encouraged termination easily, they give chance to the
employee who has proved at fault and observe the further actions for at least a week or more
until the employee behave.
Conflict Management Procedure
College for Research and Technology implemented grievance and issue
mechanism to encouraged the development of employee relations and resolve dispute
between and among employees. This is also to promote the proper behavior that should
be taken while inside the school and to show professionalism on the job.
The grievance and any issue happens inside the company shall be settled
immediately with the proper action and at the lowest possible level. The CRT observe the
employees and don’t give penalties for the first offense, they will just talk to him/her and
addressed things in a proper and easy way. But if the grievance and issue cannot be
solved at the lowest possible way, the CRT provides some disciplinary actions. For the
light offense and depending on the effect of it, the employee will be granted a suspension
that will last 3 days or it can be a week.. And if the committed offense is heavy and it
affected the school and other employees greatly, terminations or forced resignation
should be given as punishment, this is not actually a good thing for the employee’s part
but it’s a way of CRT to discipline their workforce.
Performance Management
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College for Research and Technology has a continuous tracking of records of
excellence of their employee. They imposed a way to monitor the performance of each
individuals working for the school. This system of knowing the Performance
Management puts a high standard in directing right conduct and quality of service an
employee can perform.
In CRT, evaluation of all the instructors and staffs are made every end of the
semester. The evaluation is through providing a form that will be answer by the rater. For
the instructor, they will be rated by the students studying in CRT to see their approach in
teaching and to know their different qualities in teaching. On the other hand, All the
staffs including the HR manager are evaluated by the President and Vice President of the
CRT to see if they function well and doing their jobs correctly.
The evaluation is about measuring the knowledge, attitude, and skills of the
workers and how they perform the tasks and activities assigned to them. This is
conducted to check the effectiveness of all the employees and to know what improvement
is needed for them.
College for Research and Technology do not provide the employees feedback
from the evaluation happened. But if there’s an instructor who get a low ratings from the
students, the Dean will talk to him/her. And if the staffs also get a low ratings, the
President or Vice President will communicate with them.
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Conducting a Performance Management System is crucial because the result can
provide information about the specific training needs of CRT’s employees and it helps
the management decide who will be promoted based on the performance of the
employees. This evaluation method also monitors the growth and development of the
workers. Additionally, it can be the basis of CRT for a justifiable merit increase.
Employee Movement
College for Research and Technology have Promotions where employees are moved in a
higher level or position. They also have Transfer where employees moved in another position
but with the same rank and responsibility. And as part of giving punishment, they implemented
the rule of Termination where employees need to have a leave-taking from the school, same as
forced resignation. But the difference of College for Research and Technology from other
different schools and organization is that they don’t care about the working age, they do not have
Retirement. As long as the employee can do the job despite of having his/her old age, it will not
be a problem with the school.
Strengths and Weaknesses of Each HRM Functions
RECRUITMENT AND SELECTION
STRENGTH WEAKNESSES
1. They have different recruitment and

selection techniques. 1. Internal recruitment biases
2. Applicants treated fairly. 2. Time consuming
3. New employee provide new ideas to 3. May cause conflict to old employee
workforce.
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COMPENSATION AND BENEFITS
STRENGTH WEAKNESSES
1. No delayed salaries 1. Don’t offer life insurances

2. Presence of different benefits 2. Comparable higher salary to others.
3. Through ATM 3. Not enough bonuses
TRAINING AND DEVELOPMENT
STRENGTH WEAKNESSES
1. Employee develops their creativity 1. Budget

and knowledge 2. Time Management
2. Improvement of Employee is practiced 3. Not enough training programs to
3. Value the teamwork develop employees more
EMPLOYEE RELATIONS
STRENGTH WEAKNESSES
1. Lack of communication
1. They value their employees
2. Employees have different perspective
2. Exercise teamwork
to one another
PERFORMANCE MANAGEMENT
STRENGTH WEAKNESSES
1. Provide Performance Management 1. Only give feedback to the employees

System who has low ratings
2. Evaluate employees fairly
3. Give bonuses for excellence
performance
55 | P a g e
EMPLOYEE MOVEMENTS
STRENGTH WEAKNESSES
1. No retirement age 1. No Retirement Age

2. Equality for Promotion 2. Give importance to credentials
ASSESSMENT
The HR department is a significant contributor to organizational success since they are
mainly responsible for maintaining and organizing the workforce. They oversee the people in the
organization and deliver HR services that meet the needs of both the company and its employees.
The reason behind implementing HR practices is to enhance the human capital of an organization
and decrease the financial risks. Employees must be considered as human assets and not costs to
the organization.
College for Research and Technology has a Human Resource Department which is
responsible for creating and maintaining the HR policies and practices which should be helpful
in attaining overall organizational goals. This HR Department of CRT is responsible for hiring
and developing employees. Maintaining effective workforce and having right employee inside
the organization is vital to the success of CRT. With these policies and practices, individual and
organizational performance increases and help to achieve business results. Policies and practices
of College for Research and Technology in terms of recruitment and selection, compensation and
56 | P a g e
benefits, training and development, employee relations, and performance management helps the
school achieve their vision, mission, goals and objectives from time to time. Because it provides
right employees with right skills at the right time that can contribute to the flourishing of the
company. CRT’s strength comes from people serving them so they have to value each employees
and provide things that will continue to develop and improve their skills and abilities.
These policies and practices shows how the CRT takes care of their manpower. Because
effective and operative employee means efficient productivity and quality of work, and this also
determines the school’s success in attaining its vision, mission, and overall goals and objective
CONCLUSION
The College for Research and Technology is the first computer school in Nueva
Ecija. It hones their students to become more responsible and act with the changing
world. It’s a private institution that offers job opportunities and contributes in the
development of our industry. It’s actually a big help for the society.
Just like the other organizations, CRT has Human Resource Policies and Practices.
In this paper, we observed that they have clear and organized flow of Recruitment and
Selection Process. It is good that the school offers different employee movements which
give employees opportunity to step higher. CRT provides compensation that is above the
minimum wage rate and it’s enough to satisfy their employees. Available benefits n the
school is also a good one to catch the attention of any applicants. College for Research
and Technology value their employees and they provide different programs to make them
more competent and improve their knowledge, attitude, and skills. Additionally, CRT
57 | P a g e
takes immediate action to fix employee grievances and issue by implementing
disciplinary action. This HR Policies and practices proves what company a CRT like and
what it can give to their employees.
All in all, College for Research and Technology is a good one to work for ‘cause it
provides not too much but enough working conditions to attract their employees. They
also provide relevant work community that makes the employee comfortable. Even
though there are schools and other organizations that offers more than what CRT can, it is
fine as long as the CRT followed the law regarding the labor service of an individual.
Maybe CRT lacks something in their HR Policies and Practices but there’s always a room
for development. And CRT, based on this paper, is very close to improvement. From time
to time, they can add more on their HR Policies and Practices that will make their school
more effective in achieving their vision, mission, goals, and objectives and be a school
not only good but a best organization to work for
RECOMMENDATIONS
College for Research and Technology can actually compete with other business
competitors if they will improve more their HR Policies and Practices. The achievement of their
vision, mission, goals and objectives must always be observed. In recruitment and selection,
researchers recommend that they should try to use a more pro-active approach. Create a way that
will surely attract potential applicants that can be a great used for the organization. And for
compensation and benefits, CRT should provide enough and competitive salary and wages to
motivate their employees to do better on their job. Also, they should add more benefits to their
58 | P a g e
employee if they want them to stay loyal with the school they are working for. Regarding with
the training and development, the College for Research and Technology might use a more
flexible training program. Understand the basic skills and abilities that the employees have and
prepare of a more appropriate training that will addressed the needs of an employee
In accordance with the promotion of ethical behaviors that should be observe inside the
workplace, CRT need to make sure that the disciplinary actions they have is functioning in a
continuous manner. They should addressed deputes between and among their employees and
don’t make any bias decisions.
An assured increase of employee performance requires a continuous performance
monitoring. Effective communication should be practice in College for Research and
Technology. Since CRT do not provide feedback after conducting an evaluation, researchers
suggest that they should tell to their employees the result of the evaluation. In this way, the
employees will know his/her work standard. They might use the feedback as a motivation and
encouragement to exert more effort and do their best for their job.
College for Research and Technology is also recommended to set a retirement age.
Because letting someone work even with their old age might be a future problem for the school.
Unexpected things cannot be controlled to happen.
For the betterment of the CRT, their employees, and the quality of service they offered,
more effort and hard work must be done. Achieving their vision, mission, goals, and objectives
needs a total improvement with their HR policies and practices. They should not settle for less,
instead, aimed for the best not only for the sake of the organization, but also for the sake of its
employees and the people benefiting from it.
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REFFERENCES
- https://smallbusiness.chron.com/difference-between-inc-ltd-co-38627.html
- https://www.philippinesinsider.com/business/requirements-for-a-school-business/
- https://www.google.com/search?
rlz=1C1GGRV_enPH742PH742&ei=sJbiXaTcNoWEr7wP4JOEoA4&q=business+permi
t+for+private+schools&oq=business+permit+for+private+schools&gs_l=psy-
ab.3..0i71l8.13796.15219..16066...0.1..0.0.0.......0....1..gws-wiz.FTeCgfL-
Up8&ved=0ahUKEwik9PK-q5LmAhUFwosBHeAJAeQQ4dUDCAs&uact=5
- https://www.deped.gov.ph/2019/07/25/ncr_rm_s2019_025-submission-of-renewal-of-
government-permit-to-operate-private-school-for-sy-2019-2020/
- https://psa.gov.ph/sites/default/files/PSA_PSIC_2009.pdf
- https://www.calcpa.org/public-resources/ask-a-cpa/small-business-entity-structure/entity-
choice/five-advantages-to-incorporating-your-business
- http://www.nap.psa.gov.ph/csd/psic1.asp
- https://www.full-suite.com/blog/business-registration-bir-dti-sec-peza/
- https://www.mbaskool.com/business-concepts/human-resources-hr-
terms/4032compensation-a-benefits.html
- https://en.wikipedia.org/wiki/Social_Security_System_(Philippines)
- https://en.m.wikipedia.org/wiki/Home_Development_Mutual_Fund
- https://en.wikipedia.org/wiki/Philippine_Health_Insurance_Corporation
60 | P a g e
- https://www.prodigygame.com/blog/ways-to-use-technology-in-the-classroom
APPENDICES
BURGOS AVENUE, CABANATUAN CITY GAPAN-OLONGAPO ROAD, GAPAN CITY
SANCHEZ ST., SAN JOSE CITY PARAIRO ROAD, GUIMBA CITY
61 | P a g e
CENTRAL LUZON STATE UNIVERSITY

COLLEGE OF BUSINESS ADMINISTRATION AND ACCOUNTANCY
Science City of Muñoz, Nueva Ecija
I. INTRODUCTION
 Brief overview of the company
1. Can you provide a brief description of this school?
a. How this school get started? (Paano ito nagsimula?)
b. When did it start? (Kailan ito nagsimula?
c. Who’s the founder and the current owner of this school? (Sino ang
nagpasimula at ang kasalukuyang nagpapatakbo ng paaralan?)
d. Why did you choose to put up a school? (Bakit paaralan ang napiling
ipatayo?)
e. Do you have any branches? (May ganito pa bang paaralan sa ibang lugar?)
2. Does this school have its Vision, Mission, Goals, and Objectives?
3. Is this owned by only one person, or there’s a partnership included? Are you a
corporation?
4. What services does your school offered?
5. Who are your clients? Can you describe them?
62 | P a g e
II. HR POLICIES AND PRACTICES OF THE COMPANY
 Organizing
1. How does the roles, power, and responsibilities are assigned and distributed?
2. What are the purpose, and working conditions of the following jobs(ex.
Instructors, dean, staff, etc.)?
3. Who are the employees and what are the duties and responsibilities of each job
title?
 Staffing
1. What is your strategy to fill the vacant position?
2. How do you attract potential employees?
3. What is your process in recruiting and selecting employees?
4. What are the different requirements needed to be hired?
5. How do you integrate new employees with the organization?
6. What are your qualifications to promote your employees?
7. Why do you usually promote employees?
 Compensation and Benefits
1. How do you prepare your payroll?
2. How are employees being paid?
3. What are your policies and practices on providing compensation and benefits?
4. Are the OT’s and Holidays being paid? What are the other benefits do you
provide?
5. Do you pay your employees daily, weekly, monthly?
63 | P a g e
6. What are your salary ranges?
7. How adjustment in salaries and wages are being made?
 Training and Development
1. How do you train your existing manpower? How about the training for your new
employees?
2. When do you plan a training and development for your employees?
3. Who are the people assigned to conduct your training and development program?
4. What are the different methods do you use in training your employees?
5. What qualities does this school expect when employees are trained?
6. Do you have policies and practices in terms of employee training and
development program?
 Employee Relations
1. What are your company policies and practices to discipline your employees?
2. How do you resolve disputes between and among your employees?
3. Is there an existing Conflict Management Procedure?
 Performance Management
1. How do you value your employees?
2. What do you do to assess your employee’s performance?
3. Do you provide feedback after assessing the performance of your employees?
64 | P a g e

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College for Research and Technology

contribution to this project.

encouragement and a fair critiques for this HR paper.

CRT as subject for this paper.

very important for the success of this HR paper.

the completion of this paper.

2 Job Description and Specifications 11

3 Wages and Salary Plan 45

4 Strengths and Weaknesses 55

5 Recruitment and Selection Process 39

8 Sample Interview Questionnaire 63

History of the Business

the pursuit of the founder.

as: Bachelor of Science in Information Technology, Bachelor of Science in Business

Administration and Associate in Computer Technology.

To be recognized and respected as one of the premier members of the academic

community that provides excellence in technological education.

The College for Research and Technology is a nurturing community, devoted in

providing accessible and affordable technological education by being a catalyst of innovation in

become productive members of the society.

we call quality education with global touch of technology and research.

in a way that will reach potential students.

enrichment for the current needs and expectations of the community.

Location of the Business

Cabanatuan City Burgos Avenue, Cabanatuan City, Nueva Ecija 43

Gapan City Gapan-Olongapo Road, Gapan City, Nueva Ecija 30

Guimba Parairo Rd., Guimba, Nueva Ecija 13

Type of Business Organization

Since the CRT’s type of business organization is Incorporation, it should be registered in

Commission, Bureau of Internal Revenue, Local Barangay and City Hall.

The Philippine Standard Industrial Classification (PSIC) is a detailed classification of

a detailed classification presenting hierarchy of categories of industries.

and television or other means of communication. It is categorized in Division 85 where it

granting of degrees at baccalaureate, graduate or post-graduate level. The requirements for

admission is at least a high school diploma or equivalent general academic training.

Counseling Services, Educational Testing and Evaluation Services.

Services Offered and the Market

 Bachelor of Science in Information Technology

 Bachelor of Science in Accounting Technology

 Bachelor of Technological Teacher Education

 Bachelor of Science in Hotel and Restaurant Management

 Bachelor of Science in Tourism Management

 Bachelor of Science in Business Administration

 Food and Beverages Services NC II

 Front Office Management NC II

 Tour Guiding Services NC II

 Associate in computer Technology

 Computer Hardware and Network Technology

 Computer Hardware Specialist NC II

 Computer Engineering Technology

 Applied Computer Science

 Software Development (Java Program) NC IV

 Executive Computer Secretarial

 Therapeutic Massage Therapy NC II

HR POLICIES AND PRACTICES OF THE COLLEGE FOR RESEARCH

Organizational chart and structure is a system used to define a hierarchy within an

allow future growth.

OPERATION HEAD MARKETING HR HEAD ACADEMIC AFFAIRS

ACCOUNTING STAFF STUDENT AFFAIRS

HEAD LIBRARIAN LABORATORY

Job Description and Job Specification

Benefit status: Supervises/Consults:

KEY RESULT AREAS