DIGITAL & INFORMATION TECHNOLOGY

What next ….
Talkshow PANDI Institute, Pengelola Nama Domain Internet Indonesia
July, 31st 2021

Cahyana Ahmadjayadi
Founder, CitiAsia Inc, Co-Founder Dicoding.com
Contents

1 Current Market Situation

2 Information Technology Development

3 Challenges & Opportunities

4 What Next..: Society 5.0

2
 Now is the
time for a
'great reset'

3
Great Challenge for Today’s and Future Business Leaders

Strategic Context: Digital Disruption

Surviving

Brutal Facts on How Industries Face

Securing
the Digital Transformation

Successful Digital Transformation

Sustaining
Digital Tourism and Telkom Role

4
COVID-19 Has Transformed the Way People
Spend Their Money
Fighting to Survive Everyone Else Vast Opportunities

Source: New York Times, 11 April 2020

5 © 2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
5
Worldwide IT Spending Forecasts

Products and Services 2019 2020 2021

Devices -0.3 -16.1 2.4
Data Centre Systems 0.7 -10.3 6.2 IT spend is expected to contract
Software 11.7 -5.7 7.4 across all categories and
IT Services 4.8 -6.8 5.5 regions in 2020
Comms Services -0.6 -3.3 3
All IT 2.3 -7.3 4.3
Regional Breakout 2019 2020 2021
Greater China -0.6 -1.8 5.6
Mature APAC -1.7 -8.7 5.3
% Spend Change YoY Emerging APAC 5.5 -8.2 4.6
Japan 5.3 -0.9 3.3
North America 5.4 -6.9 5.6
Western Europe -0.3 -11.2 1.8
Source: Forecast Analysis: Enterprise IT Spending Across Vertical Industries, Worldwide (G00728302)

© 2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
6
Analyze Changing Customer Behavior for Clues
Constrained Demand and Behavior 11%
More Use of Digital Techs 10%
Demand Digital Channel Flex
9%
Better Customer Experience Expectation 7%
Greater Price Sensitivity CEO’s Views on The
7% Biggest Shift of
Continued Behavioral Impact of Pandemic 6% Customer Behavior
in 2021-2022
Continuing at Home Customer and Work Experience 5%
Desire Improved Value Propositions 5%
Focus on Health, Safety, Security and Stability 5%
Return to Normal/Unleash Pent Up Demand 5%
n = 355, All Respondents (Wave 2 only)
In a few words — what is the biggest shift of customer behavior that you will be dealing with in 2021-2022?
Source: 2021 Gartner CEO and Senior Business Executive Survey

9
Which Technologies Will Change
Your Industry Most?

18%
AI 29%

8%
Digitalization 4% 2021 2020
7%
E-Commerce 2% The New Technology That CEOs
Believe Will Most Significantly
6% Impact Their Industries Over the
General IT related 1% Next Three Years
(Top 5)
5%
Cloud Computing 3%

n = 444 (2020), 461 (2021) All Respondents Excluding NA/None/DK

11
The Good News Is That “Digital” Continues
to Enjoy CEO Belief …
25% % of Respondents Using the
Word “Digital” at Least Once
When Naming Their Top
20% Business Priorities

15%
“Digital”
10%

5%

0%
2012 2013 2014 2015 2016 2017 2018 2019 2020 2021
n = 381

11 © 2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
12
n = 391
 But now it's time to move
up to the NEXT LEVEL …

… not to go easy.
15 © 2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
13
Contents

1 Current Market Situation

2 Information Technology Development

3 Challenges & Opportunities

4 What Next..: Society 5.0

14
CATCHING THE WAVES : We live in an age of dramatic technological advances

15
INDUSTRIAL REVOLUTION
Industry 4.0 Transforms A Smart Manufacturing Initiative To A Cross-value Chain, Cross-industry Vison That
Aims At Collaboration In Global Ecosystems.

Industry 4.0
4. Industrial revolution (Germany)
Based on cyber-physical-
Systems (merging real and
virtual worlds)

3. Industrial revolution
Smart
Through the use of electronics
and IT further progression in
Manufacturing
autonomous production
Leadership
2. Industrial revolution

Level of complexity
Introducing mass production Coalition
lines powered by electric
energy (USA)
1. Industrial revolution
Introducing mechanical
production machines powered
by water and steam
Industry 1.0 Industry 2.0 Industry 3.0 Industry 4.0
End of the 18th century Beginning of the 20th century Beginning of the 70th Today

Source: DFKI/Bauer IAO 16

TRANSFORMATIVE CHANGE EXPERIENCE
The solutions to critical talent need of knowing how to help an organization successfully navigate big changes
are already working for baby boomers and Gen X. However, some workers might have already left (traditionalists).

Source: #GartnerSYM, November 2017 18

 Every Industry Is Becoming a Digital Industry
E.g., The car is becoming a moving
platform for digital service consumption

• Products are becoming platforms

• Digital services are differentiators
• Ecosystems bring value
• Industry boundaries blur
• CX becomes digital anthropology

INTERNAL or RESTRICTED
2 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
19
Mindset Shift Needed: from Product to Platform

TV Mobile Online Vehicle

Music Navigation Internet Games
Video Services Meetings Control

INTERNAL or RESTRICTED
3 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
20
Why now? Computational Power

Data availability and cost Computing power Connectivity

Data storage costs have been Cost of IoT nodes have come
reduced by ... down and are expected to fall
by another

95%
… of the world's data today
53x
Increase from 1999 to 2016,
50%
has been created to 318,000 million instructions
in the last 3 years! per second
21
SOURCE: Wikipedia; V&C; Digital Agenda EU; Internet live stats, McKinsey
 Why now? Advanced Analytics
Costs of data storage Data
Maths
and processing availability

IoT data (e.g., homes, ~90% of all Artificial Intelligence

cars, devices) data available The science of making
Human activity today are intelligent machines
& health data estimated to
App user
Comments on data have been
Machine Learning
webpages generated in
Website navi- A major approach to
Social media the past 2
gation data realize AI
sentiment years
Video analysis Deep
Wholesalers of customer By 2020, 50 Learning
Inputs footage billion
Regular
from CRM A branch
Transac survey/
systems
devices will of ML
tions satisfaction
Demo- data data Utilities be connected
Gov.
graphic agencies (e.g., online
data payment
record)

Telcos
Call
center

1980 2020 1950’s 1980’s 2010’s

23
SOURCE: Dave Evans (April 2011) "The Internet of Things: How the Next Evolution of the Internet Is Changing Everything”
Contents

1 Current Market Situation

2 Information Technology Development

3 Challenges & Opportunities

4 What Next..: Society 5.0

24
2Q20 Global IT Spending Growth by Industry

13%
Accompanied
Health Insurance Higher Education Primary and Secondary
by a decline in Specialty Retailers Hospital
11%
Education
Electric and Gas
Securities
most industries
Publishing and Advertising
Heavy Industry 9%
Natural
Air Transport Resources
7%
Water Utilities

Restaurants and Hotels National

5%
Government
Rail and Water Motor Freight
Physician Telecommunications
Entertainment
Pipelines Local Government
Energy Resource 3%
Banking

1%

-30% -25% -20% -15% -10% -5% 5% 10%

-1%
Source: Forecast Analysis: Enterprise IT Spending Across Vertical Industries, Worldwide (G00728302)

© 2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
25
Cost Management

Cost Cutting Cost Optimization Value Creation

Reactive Programmatic Stakeholder Partnership
Short-Term Mid- to long-term Ongoing
Immediate Reductions Structured Improvements Business-Value-Driven

Cut Expenditure Structured Spend Optimization Invest in Business Outcomes

Eliminate Improve Efficiency Align to Plan and

Value Prioritize
Rationalize Increase Productivity
Iterate and Execute
Renegotiate Shift Spend Innovate and Measure

A heightened need for programmatic cost management.

26
 Enabling technologies of Society 5.0: The Platform for Society 5.0.

Source: Modified and translated from a slide by Dr. Kazuo Kyuma, former CSTI member, Cabinet Office.
27
Membangun Ekosistem Developer di Indonesia

Dicoding Indonesia

28
Visi dicoding adalah menjadi platform edukasi teknologi terdepan yang mendorong akses literasi digital yang
lebih luas untuk semua. Dicoding memiliki misi untuk mengakselerasi transisi Indonesia menuju dunia digital
melalui pendidikan teknologi yang mentransformasi kehidupan.

Kini semua bangsa bergerak menuju dunia digital yang bertumpu pada inovasi teknologi di semua sendi kehidupan.
Kami yakin pendidikan teknologi adalah fondasi bagi setiap bangsa agar menjadi yang terdepan dalam menghadapi
dunia digital.

Dicoding hadir sebagai platform pendidikan teknologi yang membantu menghasilkan talenta digital berstandar
global. Semua demi mengakselerasi Indonesia agar menjadi yang terdepan.

430.000 280.000+
Member yang Siswa terdaftar pada kelas
telah bergabung Dicoding Academy

503 65.000+
Kota dan kabupaten Total lulusan Dicoding
sudah dirangkul Academy
29
 Belajar Terstruktur dengan Learning Path
Android Developer Learning Path
Kurikulum didesain oleh Dicoding sebagai satu-satunya Google
Developers Authorized Training Partner di Indonesia. Siswa dipersiapkan
untuk menjadi Android Developer berstandar global Google.
www.dicoding.com/learningpaths/7
Front-End Web Developer Learning Path
Kurikulum disusun oleh Dicoding dan pelaku industri di bidang Web
Development. Siswa dipersiapkan untuk menjadi Front-End Web
Developer sesuai standar kebutuhan industri.
www.dicoding.com/learningpaths/22
Azure Cloud Developer Learning Path
Kurikulum lengkap yang didesain bersama salah satu penyedia cloud
solution terbesar di dunia yaitu Microsoft Azure. Setiap kelas
mempersiapkan siswa untuk ujian sertifikasi resmi Azure dari Microsoft.
www.dicoding.com/learningpaths/2
Back-End Developer Learning Path
Kurikulum disusun oleh Dicoding bersama AWS beserta pelaku industri
Back-End Development. Siswa dipersiapkan untuk menjadi Back-End
Developer sesuai kebutuhan industri.
www.dicoding.com/learningpaths/41
iOS Developer Learning Path
Kurikulum disusun oleh Dicoding dan pelaku industri di bidang iOS
Development. Siswa dipersiapkan untuk menjadi iOS Developer sesuai
standar kebutuhan industri.
www.dicoding.com/learningpaths/9
Multi-Platform App Developer Learning Path
Kurikulum disusun oleh Dicoding bersama Google beserta pelaku industri
Multi-Platform App Development. Siswa dipersiapkan untuk menjadi Multi-
Platform App Developer sesuai standar kebutuhan industri.
www.dicoding.com/learningpaths/21
Machine Learning Developer Learning Path
Kurikulum lengkap yang disusun oleh Dicoding bersama IBM dan Google
beserta pelaku industri. Siswa dipersiapkan untuk menjadi Machine
Learning Developer sesuai standar kebutuhan industri.
www.dicoding.com/learningpaths/30
Lebih dari 30 kelas
pemrograman
Dibuat dengan kerjasama dengan industri
30
31
Contents

1 Current Market Situation

2 Information Technology Development

3 Challenges & Opportunities

4 What Next..: Society 5.0

35
Road to Society 4.0

36
We are Heading Towards Society 5.0

Internet of Things Big Data

Artificial Intelligence

Broadband
Blockchain Super Apps

37
 What Is the Digital Society?

Society Digital

A society is a group of
people engaged in Digital is the blending of the
persistent social physical world and virtual world
interaction

#DigitalSociety: The collection of people and things that are engaged in continuous interaction
• The online world affects the physical world

• Physical context drives online experience

• Things become part of the interaction

(Digital society = e-government — society is about the people; government about the management)

38
 The #DigitalSociety Is About Connections

Year 63M
26B 27,445 215
new
devices
exabytes
of data 2020 trillion
connections
connections
per sec

Business Models and Connections Technology and Connections

 Products are personalized, connected and interactive  Social media and mobile technologies connect people and
 Every business operates in an ecosystem places
 Business moments connect people, businesses  IoT connects things
and things  Cloud connects data
 Pay-as-you-go billing  AR/VR connect the physical and virtual worlds
 Platforms facilitate interconnections
Source: Gartner "Building Platforms for a Digital Society: Key Insights From the 2016 Gartner Symposium/ITxpo"

39
 Money in the #DigitalSociety
Societal Means Business-Driven
 Money is a public means,  Battle of ecosystems; no
with societal symbols neutrality; money doesn't
on it travel everywhere
 Cash money protects  Business goals and risks of
privacy the banks
 Money has neutrality  Less cost for government
 Allows for more security
and monitoring, but
less privacy
Societal Means
 Digital technologies can
create cashlike transactions
too
 Blockchain potentially
makes money a public
means again
40
The Battle for Power: The Digital Giants Fight Each Other

The Battle for

Power

Current battlefield

Next battlefield
© 2017 Gartner, Inc. 41
"Value" in the #DigitalSociety Is More Personalized and More
Collective, at the Same Time

Personalized Shared, Collective, Distributed

Componentization Sharing economy

Personalized Smart grids
service/products Platform business
Smart devices Crowdfunding
Recommendations MOOC
Habibi Garden Precision planting Blockchain

42
 Population Will Grow and Shift

By 2030 there will be 8.5 billion people worldwide …

… and 26 billion devices

2030

78% of Europeans Millennials and Gen-Z Most customers will be urban, digital
will live in cities will be the 18-49 age group natives

43
 The #DigitalSociety Provides a Composite Identity

(Pre) Industrial Society Digital Society

Village/ Car
Religion
country
Gender Open-source
community

Vlogging
Family Job Art

Fitness
community

Identity is largely fixed Identity is fluid over time

44
 What Does Leadership in the #DigitalSociety Look Like?

Industrial Society Digital Society

Focus on business performance: Focus on ecosystem performance:

 Continuously evolving standards and service levels
 A structured hierarchy of line managers
 Roll up performance reporting, internal and
external
 Performance incentives and penalties
 Individual excellence development programs
 Dynamic collaborative groups
 Monitoring, coaching,
self-adjustment
 Collaboration and impact-driven metrics

45
48
Economic Artificial Intelligence

49
“Tough times never last, but
tough people do.”

- Robert Schuller

Thank You 50