Vamsi K Alapati

Email:srinivas@dataquestcorp.com• Ph: (908)-379-3622

PROFESSIONAL SUMMARY:

 12 years of overall IT experience as Senior Salesforce Developer / Administrator, CRM

Consultant.
 Salesforce Certified Platform Developer I, Certified Salesforce administrator
 Experienced in all phases of Software Development Life Cycle (SDLC), quality management
systems and project life cycle processes. Highly skilled in Salesforce.com (SFDC) development and
implementation.
 Strong knowledge of sales, marketing, service and support automation.
 Implemented Security and Sharing rules at Object, Field and Record levels for different users in the
organization.
 Hands on experience in implementing Validation Rules, Field Dependencies, Assignment Rules,
Work Flows, Process Builder and Approval Processes for automated alerts, field updates & Email
generation according to application requirements.
 Experience in Salesforce Customization, Data Validation, Sales, Marketing, Customer Service and
Support Administration.
 Experience on Sales Cloud, Service Cloud, and Apex Programming on Force.com Platform.
 Extensive experience using Salesforce.com Administration, Territory management, Creating Roles,
Profiles, Page Layouts, Workflow Alerts, Actions, and Approval Workflow Data Validation.
 Knowledge of Salesforce.com CRM integration, developing and deploying custom integration
solutions. Excellent skills in creating/troubleshooting/modifying APEX code, and Visualforce
pages.
 Apex classes, Controller classes, and Apex Triggers on Force.com platform to customize
Developed application according to the functional needs.
 Worked on the process of moving to Lightning from Classic & converting existing Visual force
pages to Lightning.
 Experience in salesforce lightning features, lighting components, activities, contextual Hovers,
Opportunity board, Customizable dashboard using Aura framework.
 Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on
Logic and Interactions in Lightning Applications.
 Experience with converting existing visual force pages to lightning pages.
 Good Experience in DevOps tools and worked on Deployments to CI Sandbox, QA Sandbox, and
UAT Sandbox.
 Experience in working with SOQL, SOSL, CSS, and Force.com Web Services.
 Experience on Single Sign-On, Delegated Authentication, and SAML.
 Knowledge in Sandbox data loading and Web services API for implementing web services in the
application for access to data from different users.
 Good understanding of Salesforce.com Governor Limits with an ability to optimize code to respect
those limits.
 Experience in salesforce lightning features like activities, contextual Hovers, Opportunity board,
Customizable dashboard.
 Good experience in Integrating Salesforce.com with other internal/external applications using
SOAP and REST based web services.
 Expertise in Agile and Scrum methodologies and waterfall model.
 Vamsi K Alapati

Email:srinivas@dataquestcorp.com• Ph: (908)-379-3622

 Experience in a wide range of languages and technologies such as Apex, Visual force, Java, HTML,
CSS, AJAX, DOM, and JavaScript.
 Good exposure to Black Box testing, Smoke testing, Usability testing, End-to-End testing, System
testing, Regression testing and User Acceptance testing (UAT).
 Excellent work ethics, self-motivated, quick learner and team-oriented. Continually provided
value-added services to the clients through thoughtful experience and excellent communication
skills

TECHNICAL SKILLS:
Salesforce CRM, Apex Language, Apex Classes/Controllers, Lightning Components, Apex
SalesforceTechnologies Triggers, SOQL, SOSL, Visualforce Pages / Components, S-Controls, Apex Web Services,
AJAX, Workflow & Approvals, Dashboards, Reports, Analytic Snapshots, Custom Objects,
Programming
JAVA
Languages
Web Technologies HTML5, CSS3, JavaScript, jQuery, Bootstrap, WordPress
Eclipse IDE, Force.com Eclipse IDE Plug-in, Apex Data Loader, Connect Outlook,
IDE’s and Tools
Workbench, Change sets, Data Loader,
Databases Oracle, My SQL, SQL Server
SDLC Methodologies Waterfall, Agile Methodology
Web Services Soap, Rest

PROFESSIONAL EXPERIENCE:

Bank of America: Charlotte,NC 05/2019 Present

Salesforce Consultant

Responsibilities:

 Customized the Dashboards to the track usage for productivity and performance of business centers
and their sales teams.
 Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App
Builder and Lightning Component features.
 Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface
and better interaction of pages.
 Used field level security along with page layouts in Lightning to manage access to certain fields.
 Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic
and Interactions in Lightning Applications.
 Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports,
and created custom objects based on Business need.
 Vamsi K Alapati

Email:srinivas@dataquestcorp.com• Ph: (908)-379-3622

 Experience in SFDC development using Apex classes and Triggers, Visual Force, S-Controls, Force.com
IDE, SOQL, SOSL.
 Designed, and developed the Custom objects, validation rules, Page layouts, Custom tabs,
Components, Visualforce Pages to suit to the needs of the custom application.
 Design and develop Batch apex classes\triggers for monthly and yearly activity and premium
calculations and scheduled them by implementing Territory Management for regionalizing Firm and
Broker data
 Worked closely with Managers, business analysts and performed detailed analysis of business and
technical requirements and designed the solution delivery with architectural decisions.
 Developing design and implementation documents with solution design.
 Involved in exploring technology capabilities and providing alternate design solutions also involved in
deployment and preparing End User Manuals, help documents.
 Hands on experience in salesforce lightning features and expertise on GitHub for code versioning.
 Worked on various Salesforce.com standard objects like Case Management, Accounts, Contacts,
Content, Reports and Workspaces.
 Expertise in deploying customizations using DevOps tools like Jenkins, ANT, and code versioning
GitHub, SVN.
 Implementing the UX processes including prototyping to development, design approach and strategy
with the UCD process for architecting effective experiences for Web-based applications.
 Experience in implementing SOAP and REST web service on force.com platform for inbound and
outbound calls.
 Involved in Deployment and preparing End User Manuals, Help document, and Training Users.
 Extensive experience on Salesforce App Exchange products like Conga Composer and Action grid
 Automated Contract template creation with Conga Composer and assisted users with Action grid
screens.
 Created Approval Process, workflow rules, and defined related tasks, time-triggered tasks, email
alerts, filed updates to implement business logic.
 Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex
Classes and Controller to provide functionality to the visual pages.
 Implemented the requirements on Salesforce.com platform using Eclipse Force.com IDE Plug-in.
 Worked with business analyst to develop project implementation and develop plans including user
interfaces.
 Communicated regularly with the SFDC designated super users to support them in their role and
provide information and training on new features and functionality.
 Resolved the Cases and support the team on urgent bases, implementation and working with real-
time troubleshooting.
 Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data
quality and integrity.
 Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects.
Used it to read, extract and load data from comma separated values (CSV) files.
 Ability to write complex SOQL, SOSL queries across multiple objects within the SFDC database.
 Experience in force.com Web services API for implementing web services in the application for
access to data from different users.
 Used the sandbox for testing and migrated the deployment instance after testing.
 Vamsi K Alapati

Email:srinivas@dataquestcorp.com• Ph: (908)-379-3622

Environment: Force.com Platform, Salesforce Unlimited Edition, Salesforce.com Custom/Standard Objects,

Custom Tabs, Page Layouts, SOQL/SOSL Queries, Force.com Web Services API, Workflow & Approvals, Reports,
Eclipse IDE, Sandbox, Email Services, HTML, Java Script, CSS,WSDL.

Environment: Saleforce.com platform, Force.com ide, Triggers, Batch Class, Schedule Class Future method, Test
Class, Lightning Components, Data Loader, Workflow & Approvals, Reports.

PNC Bank: Pittsburgh PA. 07/2014-05/2019

Salesforce Consultant

Responsibilities:

 Performing a leadership role in requirements definition and application best practices and assisting
with determining project scope with project managers and sponsors.
 Understanding Integration scenarios, design to develop Apex/Visual force according to the business
requirements.
 Gathered user and functional system requirements and Working with stakeholders and project teams
to prioritize collected requirements.
 Worked on the process of moving to Lightning from Classic & converting existing Visual force pages
to Lightning.
 Analyzed change requests for existing applications and projects implementing new applications and
creating process models, specifications, diagrams and charts to provide direction to the project
teams.
 Tracked the status of requirements throughout the project lifecycle, and redefining them as
necessary
Communicating changes, enhancements and modifications to project managers, sponsors, and other
stakeholders.
 Good experience in automating dispatching process and configuring dispatch console for agents.
 Implemented Security access to the user profiles by creating Object level security, field level security.
 Extensively implemented REST web services on force.com platform for both inbound and outbound
calls.
 Batch Classes, Email Templates and scheduler implementations.
 Developed many Apex Triggers, Apex Services and Apex Controller with Extensions and Unit Test
classes with Test Driven development approach.
 Performed Administrative activities for Sandbox creation, proposing Sandbox topology and managing
various Sandbox environments for all the stages of the SDLC.
 Release Management activities for deployment to various Sandboxes using Change Sets, Force.com
IDE and Force.com Migration tool (Ant) with Internal Proxy configuration.
 Vamsi K Alapati

Email:srinivas@dataquestcorp.com• Ph: (908)-379-3622

 Developed and configured various Reports and Report Folders for different user profiles based on
business need.
 Release Management Plan and executions with Roll out a plan for deployment failures.
 Salesforce Object design model implementation for scalable application performance.
 Developed Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow
Rules, Auto-Response Rules, Page layouts, Components, Visualforce Pages to suit the needs of the
application.
 Involved in data conversion from Legacy CRM system to Salesforce across 10 objects. Sound
experience in automating data loader extract process via command line

Environment:Saleforce.com platform, Force.com ide, Apex, Visual Force (Pages, Component & Controllers),
Pages,LightningComponents,Data Loader, HTML, Inside sales telephonic plug-in, Doc E-sign, Java Script, Workflow
& Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, SOAP, REST, Sandbox data
loading,

General Electric, Lewistown, PA 10/11to 06/14

Salesforce Consultant

Responsibilities:

 Involved in End-to-End requirement analysis, design, development, and implementation with

Salesforce CRM.
 Responsible for setting up Environments and maintaining the sandboxes—Refresh activities and
configure the jobs in Jenkins to do deployments.
 Worked on customizing service cloud console in setting up the live agent for customer support and
Knowledge article management.
 Written SOQL Queries to fetch the data from Workbench and Force.com Data Loader.
 Responsible for Deploying all the components from various sandboxes to the Production copy with
the help of Jenkins and using GitHub for code versioning.
 Vamsi K Alapati

Email:srinivas@dataquestcorp.com• Ph: (908)-379-3622

 Minimized code in JavaScript Controllers by adding reusable functions in Helper Component.

Updated the
 APEX Controller and Helper functions regularly making the Component Context-Aware as per
business
 requirement.
 Tested apps by appending multiple components to a Lightning Application thereby deployed
Applications
 from Sandbox to Production.
 Developing Various Apex classes, Controller classes, Apex Triggers, Visualforce Pages to implement
business logic.
 Worked on various Salesforce.com standard objects like Case Management, Accounts, Contacts,
Content, Reports and Dashboards.
 Involved in Continuous Integration in Salesforce using Jenkins and GitHub.
 Experience in Identity management features like Single Sign-On on SAML with force.com
 Implementing Security access to user profiles by creating object level security, field level security and
record level security.
 Resolved the Cases and support the team on an urgent basis, implementation and working with real-
time troubleshooting.
 Create Approval Process, Validation rules, Workflow rules and defined related tasks, email alerts,
field updates to implement business logic.
 Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules,
Components, and Visualforce Pages.
 Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules
for automating business logic.
 Implemented picklists, dependent picklists, lookups, master-detail relationships, validation and
formula fields to the custom objects.
 Worked with Dynamic Apex to access S-Objects and field describe information, execute dynamic
SOQL, SOSL and DML queries.
 Data Loading/Conversions using Salesforce Data loader for bulk uploads and Data Export.
 Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects.
Used it to insert, export, update and delete data from comma-separated values (CSV) files.
 Used SOQL & SOSL within Governor Limits for data manipulation needs of the application using
Force.com Explorer.
 Responsible for the successful testing of the developed solution including User Acceptance Testing
and working with the users to validate the solution.
 Configuring Analytical dashboards and developed Custom reports.

Environment: Salesforce CRM, Apex Language, Visual force Pages, Lightning Components, Workflow & Approvals,
Reports, Custom Objects, Custom Tabs, Email Services, Sandbox Data loading, Eclipse IDE Plug-in, HTML, Java
Script, CSS, XHTML, DHTML, XML, Web Services, SOAP, REST, UI, Eclipse, Oracle, SOQL.

COMCAST CABLE, Downingtown, PA 08/10 to 09/11

Senior Qa Analyst
 Vamsi K Alapati

Email:srinivas@dataquestcorp.com• Ph: (908)-379-3622

• Thorough knowledge of racking the STB’S, provisioning the Billing (AMDOCS) and evaluating
them using the “CATS “vision.
• Performed Regression testing, Smoke testing and exploratory testing to verify if the manual test
cases for the STB’S can be automated.
• Created test cases in the HPQC, VOD search test cases both Manual and Automated and
executed the test cases.
• Worked as Scrum Master for different Cross functional projects and managed Offshore team of
25 members , ”TATA Elexis” team based in India.
• Involved in Daily Scrum meetings with the offshore team and followed up and ensured ‘No
blockers’ or issues left for the next scrum meeting.
• Identified bottlenecks, poor response times, hardware capabilities (CPU, Memory), and
Resource consumption on Unix OS and ORACLE database for the applications and Worked with
the Load Runner Analysis tool to generate and analyze load and performance results.
• Logged tickets for issues and blockers in JIRA test management tool.
• Involved in preparing Test summary reports for different versions of the modules.
• Participated in weekly meetings with the management team.
• Maintained the Documentation in the Rally tool according to the Version Releases.
Environment: Oracle9i, VB Script. HTML, Windows 2000, Rally development tool, QTP,JIRA, HP
Quality center 10.0.

Accumed Inc, Lawrenceville, NJ

QAEngineer 06/08 to 06/10
Responsibilities:
• Assessed the company’s current validation status preceding an internal audit, reviewed pre and
post market summary reports to ensure compliance with FDA regulations.
• Was involved in validation documentation by creating a Validation Master Plan in accordance
with FDA regulations, particularly 21 CFR Part 11, GLP and GMP and designing templates of
reports for electronic report submission.
• Designed and wrote training manual templates, design formatting, project planning and
proofing documents.
• Followed the Standard Operating Procedure SOPs of the company in documenting Test Plan,
Test Cases and Test Procedure using Business requirements document and Functional
requirements document of the system.
• Involved in updating the Testing Methodology for the QA department and generating various
documents to provide uniformity in the execution and reporting of tests
• Involved and Contributed in preparing Test Plans and Test Strategy documents.
• Performed Smoke tests for every build of the module. Executed basic and extended smoke test
for each build.
• Performed Functional, Integration and Regression testing manually.
• Tested XML Messages for the Web Services that implemented SOAP standards.
Environment: Win XP, SQL-Server 2005, QTP 8.2, Rational Clear case CharmNT, VSS, Quality
Center 9.20