High Availability Seamless Redundancy Users Guide EPDOC X410 en 516A

EXPERION PKS
RELEASE 516
High Availability Seamless Redundancy Users Guide

EPDOC-X410-en-516A
August 2020
Disclaimer
This document contains Honeywell proprietary information. Information contained herein is to be
used solely for the purpose submitted, and no part of this document or its contents shall be
reproduced, published, or disclosed to a third party without the express permission of Honeywell
International Sàrl.
While this information is presented in good faith and believed to be accurate, Honeywell disclaims
the implied warranties of merchantability and fitness for a purpose and makes no express
warranties except as may be stated in its written agreement with and for its customer.
In no event is Honeywell liable to anyone for any direct, special, or consequential damages. The
information and specifications in this document are subject to change without notice.
Copyright 2020 - Honeywell International Sàrl
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Contents 3
Chapter 1 - About this guide 5
1.1 Revision history 5
1.2 Intended audience 5
1.3 Prerequisite skills 5
1.4 Special terms 6
1.5 Related documents 6
Chapter 2 - Introduction 7
2.1 About High Availability Seamless Redundancy (HSR) 7
2.2 Functional overview 7
2.3 Structure of a DAN 8
2.4 Communication between SAN and DAN 9
2.4.1 Fault recovery information 9
2.4.2 HSR transmission support 10
2.4.3 HSR driver - HSR driver properties interface 10

2.4.4 Configure tab 10
Chapter 3 - Planning and design 12

3.1 Planning a HSR network 12
3.2 Supported node types 12
3.3 Supported opertaing systems 12
3.4 HSR network requirements 12
Chapter 4 - Setting up the hardware for HSR 14
4.1 Prerequisites 14
4.2 Removing hardware not supported for HSR 14
4.2.1 Removing single onboard Network Interface Card (NIC) 14
4.2.2 Disabling non-HSR Network Interface Card (NIC) 15
4.3 Installing the Network Interface Card (NIC) 16

4.3.1 Installing dual port NIC 16
4.4 Installing or updating NIC drivers 18

4.4.1 Installing Intel network driver and PROSet software for the Intel NICs 18
4.4.2 Installing or updating onboard BroadCom NIC drivers 19
4.5 Configuring NIC adapters used for HSR 19

4.5.1 Renaming the network physical adapters 20
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4.5.2 Verifying/setting NIC adapter TCP/IPV4 properties 21
4.5.3 Verifying/changing physical adapters settings 23
Chapter 5 - Installing HSR software 25

5.1 Prerequisites 25
5.2 HSR software installation using the Experion System 25
5.3 HSR software installation without using the Experion System 29
Chapter 6 - Configuring HSR 33
6.1 Changing MAC address 33
6.2 Configuring HSR network 34
6.3 Unbind physical adapters from Honeywell HSR adapter 36
6.4 Uninstalling HSR software 37
Chapter 7 - HSR Network Monitoring Tool 38
7.1 Launching the HSR Monitoring tool 38
7.2 HSR Network Monitoring Tool user interface 38
Chapter 8 - Troubleshoot HSR 41
8.1 Isolating problems 41
8.1.1 HSR installation verification checklist 41
8.2 Procedures for verifying proper installation 41

8.2.1 Verify Honeywell HSR software is installed 41
8.3 Inspecting the NICs 42

8.4 Verify if duplicate IP addresses are assigned 43
8.4.1 Resolve duplicate IP addresses 44
8.5 Verify connections are configured properly for HSR 45

8.6 Verify the event logs for HSR driver state is working 45
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CHAPTER
1 ABOUT THIS GUIDE
This document contains instructions to plan, install, configure, and troubleshoot the HSR network
and its components in an Experion system.
This document covers information required to install HSR driver in your Experion network. This
includes planning information about activities to be performed on existing Experion servers and
SCADA servers performing data concentrator functions.
1.1 Revision history

Update the revision history table whenever the document is updated. A revision history table is
optional for revision A of a document. If there is a revision B of a document, a revision history table
must be added to the document. You can add revisions as A, B, C, D, and so on.
Revision Date Description

A August 2020 Initial release of the document.
1.2 Intended audience

This document is intended for the following users.
l Network administrators
l System administrators
l Project engineers
l Maintenance engineers Briefly state that users assigned to perform tasks within the system (such
as system planning, network administration, or equipment installation and maintenance) will
benefit from information contained in this guide. For example: This guide is for people who are
responsible for the planning and design of network communications nodes within the system.
1.3 Prerequisite skills

l Familiarity with networking fundamentals.
l Familiarity with Experion system topology and using Experion applications.
l Experience in installing software programs using standard installation applications.
l Understanding of the system topology where this Experion software is used.Identify the
expectations of conceptual knowledge that a user should possess and or the training they should
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Chapter 1 - About this guide
have completed for a fuller understanding of the document content. You may cross reference to
other supporting documents as a prerequisite for users to read. For example: It is assumed that
you are familiar with the Microsoft Windows user interface and operation tasks in the Experion
Station environment.
Provide a list of high-level topics or subjects that are covered in this guide. Include hyperlinks to
the topic, if appropriate. Do not list more than seven to ten topics. The list should complement
information contained in the ‘About this guide’ topic, but show document organization.
1.4 Special terms
Term Definition
HSR Nodes with required redundant media components and Honeywell
Node HSR software.
LANE_A/ For HSR, when connectors are ordered horizontally, the left
LANE_B connector must be the LANE_A and the right connector the LANE_
B, as seen from the side where the cables or fibers are plugged.
When connectors are ordered vertically, LANE_A must be the upper

connector and LANE_B the lower connector in its normal position.
HSR HSR Ring is a network topology that consists of IED’s, Servers and
RING RedBox connected in a Ring Fashion.
DC Data concentrator - Substation front-end communication device

capable of interconnecting multiple bay Intelligent Electronic
Devices (IEDs) to any remote monitoring and control system.
REDBOX Redundancy box is a device that enables non-HSR or non-PRP

nodes to connect to an HSR or PRP network.
1.5 Related documents

The following list identifies publications that may contain information relevant to the information
in this document.
Document
Document name
number
IEC 61850 Client Server SCADA Configuration Guide EPDOC-X412-
en
Experion PKS R500.1 Parallel Redundancy Protocol User's EPDOC-X410-

Guide en
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CHAPTER
2 INTRODUCTION
2.1 About High Availability Seamless Redundancy (HSR)

High Availability Seamless Redundancy Protocol (HSR) is an industrial redundancy
communication protocol standardized by the International Electrotechnical Commission as IEC
62439-3 Ed.2.0. It allows system to overcome single network failure without affecting data
transmission. It can be applied to industrial Ethernet applications since it is independent of the
protocols and provides seamless failover.
HSR is intended for customers with Honeywell IEC 61850 SCADA interface with Experion solution
using REDBOX switches to achieve redundancy. HSR drivers replace REDBOX switches for
communication between Experion servers and IEDs.
Deploy HSR when you want to achieve the following:
l Reduce the cost of the IEC 61850 SCADA interface with Experion solution using REDBOX switches
to achieve redundancy.
l Comply with IEC 61850 edition 2 switches/ports/devices.
l Achieve system reliability and safety - high availability of data under network reconfiguration or
failure.
2.2 Functional overview

High Availability Seamless Redundancy (HSR) realizes active network redundancy by packet
duplication over two independent networks that operate in parallel. During a single network
failure, redundancy is provided for data communication between HSR nodes that are connected
to both the networks.
HSR redundancy is achieved by the HSR driver. The driver and the HSR enabled components
allow network communication to occur over the parallel route when one route fails.
The following figures depict the HSR redundant network configurations for multicast and unicast
traffic.
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Chapter 2 - Introduction
Figure 1: Functional overview of HSR redundant network configuration for multicast traffic
Figure 2: Functional overview of HSR redundant network configuration for unicast traffic
The two PORTs, named LANE_A and LANE_B, are identical in protocol at MAC level, but can differ
in performance and topology.
2.3 Structure of a DAN

Each DAN has two parts that operate in parallel and are attached to the same upper layers of the
communication stack through the Link Redundancy Entity (LRE) as show in the following figure.
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Figure 3: Functional overview of HSR redundant network

When an upper layer protocol provides data to the LRE, the LRE replicates the frame and sends it
through both its ports at the same time. The two frames transmit through the two LANEs with
different delays. That is, they arrive at the destination node in a small time frame. When receiving,
nodes’ LRE forwards the first received frame to its upper layers and discards the duplicate frame.
The LRE generates and handles duplicates. This layer presents towards its upper layers the same
interface as the network adapter of a non-redundant adapter. The LRE has two tasks, that is,
handling of duplicates and management of redundancy.
A destination node of a unicast frame does not forward a frame for which it is the only destination,
except for testing.
Frames circulating in the ring carry the HSR tag inserted by the source, which contains a
sequence number. The doublet {source MAC address, sequence number} uniquely identifies
copies of the same frame.
A DAN has the same MAC address on both ports, and one IP address. This makes redundancy
transparent to the upper layers. That is, it allows the Address Resolution Protocol (ARP) to operate
in the same way with a SAN.
2.4 Communication between SAN and DAN

SANs can be connected to HSR Ring through the use of Red Box.
2.4.1 Fault recovery information

The following table describes the three types of failures from which HSR can recover, and continue
to provide communication between nodes.
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Type of failure Description

Complete A network component can neither transmit nor receive data
failure packets.
Partial failure A network component can either transmit or receive data

packets, but not both.
2.4.2 HSR transmission support

HSR supports the following types of application traffic.
l Unicast (TCP/IP and UDP/IP)
l Multicast/broadcast (IP Multicast)
2.4.3 HSR driver - HSR driver properties interface

The HSR Driver Properties interface provides configuration option for the HSR driver. The user
interface includes the Configure tab.
2.4.4 Configure tab

The Configure tab displays the current virtual and physical adapters and the binding relationship
between physical adapters and the HSR adapter.
Both adapters (virtual and physical) are displayed in a hierarchical structure. Properties for each
adapter in the hierarchy can be viewed by selecting the required adapter either in the hierarchy or
from a list box that displays all the physical and the HSR adapters.
Adapters that are not assigned (bound) to the HSR display information specific to that physical
adapter. Adapters are assigned to HSR adapters by dragging and dropping the physical adapter on
the HSR adapter tree.
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Figure 4: Configure tab
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CHAPTER
3 PLANNING AND DESIGN
This chapter includes information and tasks associated with planning and designing an Experion
system to include HSR drivers.
3.1 Planning a HSR network

Ensure that you consider the following network requirements before you begin installing your
HSR network.
l Familiarize yourself with HSR topology including the maximum number of HSR nodes supported.
l Plan your HSR network including the placement of major components, cable segment lengths
and limits, and cable routing.
l Plan the use of firewalls, if necessary.
l Consider your network security requirements.
l Establish a subnet or domain for your HSR network.
l Determine all the network settings including the HSR nodes IP addresses.
l Verify software and media requirements.
l Plan IP address distribution.
3.2 Supported node types

The following Experion nodes support HSR.
l Experion server (ESV)
l Data Concentrators (DC)
l Engineering Work Station (EWS)
3.3 Supported opertaing systems

HSR is qualified to be installed on Experion nodes that run with the following operating systems.
l Microsoft Windows Server 2016
l Microsoft Windows 10
3.4 HSR network requirements

Before installing HSR nodes, you must perform the following tasks.
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Chapter 3 - Planning and design
l Establish an Ethernet structure for your HSR network.

l Identify the LANEA & LANEB correctly for all the HSR nodes.
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CHAPTER
4 SETTING UP THE HARDWARE FOR HSR
This chapter contains procedures for setting up the hardware, which includes installing and
configuring the NICs used with the HSR nodes. Perform these procedures before you begin
installing the HSR software.
4.1 Prerequisites
Before installing hardware, ensure the following tasks are performed.
l Review the specific vendor’s installation document for the NICs being used.
l Be aware of the hardware installation requirements for the specific platform.
l Ensure that the computer user manual is present for your specific platform. Refer to the
manual to remove the cover.
l Review the appropriate, Planning, Installation and Service Guide for the Honeywell-qualified
platform.
4.2 Removing hardware not supported for HSR

This section describes procedures to remove unqualified NIC from the computer where HSR is
installed.
This section can also be used to install HSR on a node that has a single integrated onboard NIC.
4.2.1 Removing single onboard Network Interface Card (NIC)

Perform the following procedure to disable and remove the integrated onboard NIC.
1. Open the Computer Management window in one of the following ways, depending on the
operating system.
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Chapter 4 - Setting up the hardware for HSR
Operating system Procedure

Microsoft Windows 10 1. In the Start menu, right-click the My
Computer icon and choose Manage.
The Computer Management window appears.

2. In the console tree, open System Tools and
then click Device Manager.
Microsoft Windows 1. In the Start menu, right-click the My

Server 2016 Computer icon and choose Manage.

2. In the console tree, open Diagnostics and then
click Device Manager.
2. Double-click Network adapters to view all installed NICs.

3. Right-click the NIC and choose Uninstall.
4. Click OK to confirm the removal of the device.
4.2.2 Disabling non-HSR Network Interface Card (NIC)

Refer to the Planning, Installation and Service Guide for the specific platform on which the HSR is
installed and for the exact BIOS operation instructions.
Perform the following steps if the single NIC being removed is on the Motherboard (onboard) NIC.
To remove single NIC on the Motherboard (onboard) NIC:
1. Restart the computer and when prompted during system startup, press the appropriate key(s)
to enter system set up.
2. Select Integrated Devices.
3. If the Network Interface Controller is listed, the onboard NIC is present. Change the setting to
off.
4. Save changes and exit BIOS to continue the system startup and allow your system to detect
new hardware.
5. Restart the system and log on with Administrator account.
6. Shut down the system.
To remove single NIC that is a separate PCI-x or PCI-e PC card:
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1. Turn off the computer.

2. Remove the single PCI NIC from the system and install the dual NIC replacement by following the
steps in the HSR installation verification checklist.
3. Re-assemble the system following instructions provided in the vendor manual.
4. Turn on the computer
4.3 Installing the Network Interface Card (NIC)

Use the procedures in this section to install and configure the HSR Network Interface Controller
(NIC) for your HSR node. For more information, refer to the vendor-specific documentation.
In addition, refer to the following topics in the Planning, Installation, and Service Guide, for further
information about the specific platform being installed.
l HSR Slot Requirements in System Planning section.
l Specific Slot Requirements in Workstation Configurations section
4.3.1 Installing dual port NIC

Use this procedure to install the NIC in the PCI slot. If necessary, refer to specific platform
hardware manual for information on available PCI slots.
NOTE
Before installing the NIC, review the documentation packaged with the dual port NIC,
including the Quick Start Guide.
1. Identify the ACT/LINK A and ACT/LINK B ports on the NIC.
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Figure 5: ACT/LINK A, ACT/LINKB port
NOTE
l Though the next two steps are optional, it is required to know the physical Ethernet
address used for each port on the NIC. Based on the physical Ethernet address,
review the MAC address table in the Switch Configuration menu to identify the
associated switch and dual adapter ports.
l The ACT/LINK A port is closest to the middle of the card.
2. Locate and record the NIC’s label containing the 12-digit, hexadecimal physical Ethernet (MAC)
address.
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Figure 6: MAC address of the NIC (first 12 digits in the highlighted area)
ATTENTION
This address applies to Port “A” (ACT/LINK A) on the NIC.
1. Increment the address for port “A” by 1 to derive the physical Ethernet (MAC)
address for port “B”, and record the value.
2. Install the dual port NIC in the proper slot using the instructions in the Installation
Guide packaged with the device.
4.4 Installing or updating NIC drivers

Honeywell recommends usage of the latest version of the NIC drivers provided from the
Honeywellprocess.com website for Intel and Broadcom NICs.
For other NICs, download from vendor specific website. For example, Realtek.
After installing or replacing the dual NIC on the computer:

1. Turn on the computer after installing the dual NIC.
2. Log on to the computer with the Administrator account.
3. If the replaced NIC is the same as the one removed, the Hardware Wizard displays the message,
Your new hardware is ready to use.
4. If the Hardware Wizard displays a message that it is required to search for a driver, cancel the
Hardware Wizard and perform one of the following procedures.
a. Install Intel network driver and PROSet software for the Intel NICs.
b. Install or update onboard BroadCom NIC driver.
4.4.1 Installing Intel network driver and PROSet software for the
Intel NICs
Perform the following procedure to install Intel network driver and PROSet software for Intel NICs.
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CAUTION
l If drivers are downloaded from the Honeywellprocess.com website, ensure that the
instructions included with the drivers are followed instead of this procedure.
l If HSR is installed and is operating, disable the HSR by performing the procedure
provided in the section Unbind physical adapters from Honeywell HSR adapter
before updating the adapter driver version.
To install Intel driver:

1. Download the driver from Honeywellprocess.com website.
2. On the left pane, select NIC Drivers.
3. Select the Intel NIC driver applicable to your system and follow on-screen instructions to complete
the installation.
4.4.2 Installing or updating onboard BroadCom NIC drivers

Perform the following procedure to obtain the latest driver.
CAUTION
l Before you begin, ensure that you have used the dual NICs listed in the section,
HSR qualified NICs, for configuring HSR on computers that do not contain onboard
adapters.
l If drivers are downloaded from the (http://www.honeywellprocess.com) website,
ensure that the instructions included with the drivers are followed instead of this
procedure.
l This procedure is for supporting onboard Broadcom NIC cards and the new driver
version that must be updated.
l If drivers are downloaded from the (http://www.honeywellprocess.com) site, ensure
the instructions included with the drivers are followed instead of this procedure.
l If the HSR is installed and is operating, disable the HSR by performing the
procedure provided in the section, Unbind physical adapters from Honeywell HSR
adapter before updating the adapter driver version.
To install Broadcom driver:

1. Download the driver from (http://www.honeywellprocess.com) website.
2. In the left pane, select NIC-Drivers.

3. Select BROADCOM 57XX GIGABIT INTEGRATED CONTROLLER.
4. Follow on-screen instructions to complete the Broadcom driver installation.
4.5 Configuring NIC adapters used for HSR

This section provides procedures to configure the adapter and IP settings for the network interface
cards that are used for HSR protocol. These settings must be configured before installing the HSR
software to ensure the software package installation selects the configuration and transfers them
to the Honeywell HSR adapter.
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4.5.1 Renaming the network physical adapters

Rename NICs in the following scenarios.
n If the NICs have been replaced or new NICs are added to the computer.
n If the previous names for these adapters are deleted and replaced with the
default names for Local Area Connections (2) provided by the Microsoft.
1. Perform the following steps to determine LANE_B and LANE_A adapters.
a. Select Start > All Programs > Accessories, and select Command Prompt.
Or
Select Start > Run, and type command in the Run dialog box. The Command Prompt window is
displayed.
b. In the command prompt window, type ipconfig/all and press ENTER.
c. A list of all the configured IPs is displayed.
d. Examine the Local Area Connections and the physical addresses to determine the lowest
physical address.
e. Determine the lowest physical address associated with the NIC (for example, Local Area
Connection).
This adapter is the LANE_A adapter.
Figure 7: Identifying LANE_A adapter
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2. Open the Network Connections window using one of the methods, depending on your operating
system.
Operating system Description

Microsoft Windows 1. Go to Control Panel.
10
The Control Panel window appears.
2. Click Network and Internet > Network and
sharing Center > Change Adapter Settings.

Server 2016
2. Click Network and sharing Center > Manage
Network Connections.
3. Right-click the Local Area Connection that has the lowest physical address and choose Rename.
4. Rename the adapter and the Local Area Connection (with LANE_A in the name) to meet the
naming convention recommendations.
5. Right-click the Local Area Connection that has the highest physical address and choose Rename.
6. Rename the adapter and the Local Area Connection (with LANE_B in the name) to meet the
naming convention recommendations
7. In the command prompt window, type ipconfig/all and press ENTER.
A list of IPs configured is displayed.

8. Verify that the lowest physical address has LANE_A in the adapter name and the next physical
address is labeled LANE_B.
4.5.2 Verifying/setting NIC adapter TCP/IPV4 properties

Perform this procedure before installing the HSR driver. This procedure can be performed on any
computer in the following scenarios.
l The Experion initialization and automatic software installations are not performed on the
computer (such as Domain Controller).
l The HSR installation and the physical adapters are unbound from the computer. This is performed
to allow network communication while performing NIC driver upgrades.
1. Navigate to the Network Connection window with one of the following options depending on your
operating system.
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Microsoft Windows 1. Click Start > Control Panel.
10

Server 2016
2. Perform the following procedure for LANE_A network connection.
a. Right-click the LANE_A network connection and choose Properties.
b. The User Account Control dialog box is displayed.
c. Click Continue.
d. The LANE_A Adapter Properties dialog box is displayed.
e. In the Networking tab, select Internet Protocol Version 4(TCP/IPv4) and click Properties.
f. The Internet Protocol Version 4(TCP/IPv4) Properties dialog box is displayed.
g. Click the General tab and verify/set the IPv4 properties for the LANE_A adapter.
h. Set the IP address, Subnet mask and Default gateway assigned to this node. If required, set
the DNS servers.
i. Click OK and click Close.
3. Perform the following procedure for LANE_B network connection.
a. Right-click the LANE_B network connection and choose Properties.
b. The User Account Control dialog box is displayed.
c. Click Continue.
d. The LANE_B Adapter Properties dialog box is displayed.
e. In the Networking tab, select Internet Protocol Version 4(TCP/IPv4) and click Properties.
f. The Internet Protocol Version 4(TCP/IPv4) Properties dialog box is displayed.
g. Click the General tab.
h. Select the Obtain an IP address automatically option.
i. Click OK and click Close.
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j. Close Network Connections window.
4.5.3 Verifying/changing physical adapters settings

Perform the following procedure to update NIC driver for an existing HSR node.
This procedure is used for verifying if the network physical adapter properties are configured
correctly after a driver update.
operating system.

10

Server 2016
2. Right-click one of the HSR network connections (LANE_A or LANE_B) and choose Properties. The
User Account Control dialog box is displayed.
3. Click Continue.
Verify the Adapter LANE_A/LANE_B Properties window.

4. In the Networking tab, select Configure.
5. In the Advanced tab, perform the following procedures for Broadcom, Intel, and Realtek adapters.
Broadcom adapters
a. IPv4 Checksum Offload and ensure the value is set to Rx & Tx Enabled.
b. IPV4 Large Send Offload v2 and verify/change the value to Disabled.
c. Jumbo Packet and verify/change the value to Disabled.
d. Jumbo MTU and verify/change the value to 1500.
e. Receive Side Scaling and verify/change to Disabled.
f. Link Speed & Duplex and verify/change the value to 100Mb full.
Intel adapters
a. Jumbo Packet verify/change the value to Disabled.
b. Large Send Offload (IPv4) verify/change the value to Disabled.
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c. Large Send Offload (IPv6) verify/change the value to Disabled.
d. Receive Side Scaling verify/change the value to Disabled.
e. Link Speed Tab and verify/change the value to 100Mbps/Full Duplex.
Realtek adapters
a. Jumbo frame verify/change the value to Disabled.
b. Large Send Offload v2 (IPv4) verify/change the value to Disabled.
c. Large Send Offload v2 (IPv6) verify/change the value to Disabled.
d. Receive Side Scaling verify/change the value to Disabled.
e. Speed & Duplex and verify/change the value to 100Mbps/Full Duplex.
6. Click OK.
7. Click Close from the adapter Properties window.
8. Repeat this procedure for the second adapter.
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CHAPTER
5 INSTALLING HSR SOFTWARE
This chapter contains procedures to install the HSR software on your system.
5.1 Prerequisites
l Ensure you change the MAC address for the selected HSR pair only (two HSR adapters), and not
for all four adapters.
l MAC address change is permanent, and you cannot revert it. For more information, refer to the
section, Changing MAC address.
5.2 HSR software installation using the Experion System

This section describes how to install the HSR adapter in a system using the Experion System.
1. Go to ESIS \ESIS\EPKS_R510....\Setup.exe, right-click on Setup.exe and select Run as
administrator.
The Welcome to ESIS Tool window appears.
2. Select Product Install only and click Next.
The Setup type of Node to install window appears.
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Chapter 5 - Installing HSR software
3. Select Optional Features and click Next.
The User and License Information window appears.
a. Under Do you want to Install Licensed features? select Install Software.

b. Under License file to import browse and select the license file.
4. Click Next.
The Installation Path(s) Selection window appears.
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5. Click Change to change the default installation path and click Next.
The Feature and Options Selection window appears.
a. Under Experion PKS Install Option select Custom.

b. In the left pane, select HSR Network Driver check box.
6. Click Next.
The Security Password Entry window appears.
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7. Type the Security passwords and click Next.
The Experion Accounts Password Entry window appears.
8. Type the Local Com Server and MNGR Account passwords and click Next.
The Summary window appears.
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9. Verify the information and click Install.
After the installation is complete, the Experion Status Display page appears
10. Click Yes to restart the system.
5.3 HSR software installation without using the Experion

System
This section describes how to install the HSR adapter in a system without using the Experion
System.
1. Open the Installation Media of Honeywell HSR MUX Driver.
2. Right-click the honeywell hsr mux driver and select Install.
The Honeywell HSR MUX Driver page appears.
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Figure 8: Honeywell HSR MUX Driver page
3. Click Next.
The Customer Information page appears.
Figure 9: Customer Information page

4. Select the Anyone who uses this computer (all users) option and click Next.
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The Ready to Install the Program page appears.
Figure 10: Ready to Install the Program page

5. Click Install to proceed with the HSR installation.
6. Click Yes if User Account Control pop up appears.
7. After the installation is complete, the Installshield Wizard Completed page appears.
Figure 11: Installation Wizard Completed page
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8. Click Finish to complete installation.

9. Restart the system.
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CHAPTER
6 CONFIGURING HSR
This chapter describes procedures to verify and configure HSR drivers’ settings.
NOTE: While configuring HSR driver, ensure that both the network ports are from the same
manufacturer and have the same make and model number.
6.1 Changing MAC address

1. Go to adapter settings.
2. Verify the MAC address for the adapters in the command prompt as follows.
3. Change the MAC address of adapters to ensure that both the adapters have the same MAC
address.
a. Select the adapter; click Properties > Configure > Advanced Tab, select Network Address or
Locally Administered Address option.
b. Change the Value to the required MAC address and click OK.
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Chapter 6 - Configuring HSR
Figure 12: Set the MAC address in the “Value” field for IED LAN physical pair
6.2 Configuring HSR network

Perform the following procedure to assign IP address to the HSR adapters.
operating system.

10

Server 2016
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2. Right-click one of the HSR network connections (LANE_A or LANE_B) and choose Properties.
The adapter LANE_A/LANE_B Properties dialog box is displayed.
3. Select Honeywell HSR MUX-IM Protocol Driver and click Properties.
The Honeywell HSR MUX-IM Protocol Driver Properties dialog box is displayed.
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Figure 13: Assigning the physical adapters

4. Assign the physical adapters to Virtual adapter by dragging the LANE_A adapter first and then
LANE_B adapter as shown in the above figure.
5. Click OK.
6. Verify if the Honeywell HSR MUX-IM Protocol Driver option is selected in the Adapter LANE_
A/LANE_B Properties dialog box as shown in the figure.
7. Assign IP address manually to HSR adapters.

8. Select the physical adapter and verify the MAC address after installation.
6.3 Unbind physical adapters from Honeywell HSR

adapter
Perform the following procedure for any operations that require update or removal of the NICs.
Ensure that NIC driver updates or removal is not performed before HSR is unbound from the
physical NICs. Unexpected results occur, which require the complete reinstallation of Experion.
1. Log on to the system with Local Administrator account.
2. Perform the following depending on your operating system.
- 36 -

10

Server 2016
The Network Connections window is displayed.

3. Select LANE_A, right-click on the adapter, and choose Properties.The User Account Control dialog
box is displayed.
4. Click Continue.The LANE_A Properties dialog box is displayed.
5. Click Honeywell HSR Mux-IM Protocol Driver and then click Properties.The HSR Mux-IM Protocol
Driver Properties dialog box is displayed.
6. Click the Configure tab.
7. Select the LANE_A adapter and drag the adapter away from the Honeywell HSR Adapter #1.
8. Select the LANE_B adapter and drag the adapter away from the Honeywell HSR Adapter #1. Now
both the adapters are no longer bound to the HSR adapter as illustrated in the following image.
9. Click OK and then click Close.

10. Continue with the next step in the HSR installation verification checklist.
6.4 Uninstalling HSR software

Perform the following procedure to remove/uninstall HSR driver.
1. Open the Installation Media of Honeywell HSR MUX Driver.
2. Right-click the honeywell hsr mux driver and select Uninstall.
3. Wait till the uninstallation is complete.
4. Go to C:\ProgramData\Honeywell\ProductConfig\HSR and delete hsrconfig.inf file.
- 37 -
CHAPTER
7 HSR NETWORK MONITORING TOOL
The HSR Network Monitoring tool helps in monitoring the HSR packets and HSR supervision
packets received from DAN and SAN nodes in the IEC61850 network.
7.1 Launching the HSR Monitoring tool

1. Click Start > All Programs > Honeywell Experion PKS > System Management.
2. Right-click PRP-HSR Network Monitoring Tool and choose Run as Administrator.
3. If the User Account Control dialog box appears, click Yes.
The HSR Network Monitoring tool appears.

4. Select HSR in the PRP-HSR dialog Selection Window
7.2 HSR Network Monitoring Tool user interface

The main page of the HSR Network Monitoring Tool is shown in the following image.
l The Number of Nodes field shows the count of the total nodes associated with the physical
adapter.
l The Clear Node Table field clears the node table, all peers, the statistics and the device re-
discovery is started.
- 38 -
Chapter 7 - HSR Network Monitoring Tool
Figure 14: HSR Network Monitoring Tool main page

This tool has the following fields.
Field Description
No. Serial number for the nodes.
MAC MAC address of the detected peer.
DT Device Type. The device can be one of the following types.

l DAN: Dual Attached Nodes
l SAN: Singly Attached Nodes
l VDAN: Virtual DAN
l REDBOX: Redundancy box
DA Duplicate Algorithm. The Duplicate Algorithm can be one of the

following types.
l Duplicate Discard
l Duplicate Accept
l Duplicate NA - Not applicable field for SAN's
HsrSeq Sequence number in the HSR packets.
SupSeq Supervision packet sequence number.
Rx Total number of packets received from a peer, includes HSR and

non-HSR packets.
RxKept The number of packets passed up to the network layer. For SAN,
- 39 -
Chapter 7 - HSR Network Monitoring Tool
Field Description
RxKept = Rx since duplicate packets are not expected.
Tx Total number of packets transmitted to peer.
SupRx The total number of supervision packets received from the HSR
peer. It is not applicable for SAN. This field is sub-set of Rx.
Fwd The number of forwarded packets from LANE A to LANE B and

vice-versa.
ErrInfo Additional errors on line

0x8000 - LANE_A silent0x4000 - LANE_B silent0x0800 - Pseudo
DAN present that is a device detected as SAN, sending HSR
packets.0x0400 - DAN changed to SAN, that is a device detected
as DAN, stops sending supervision packets for interval
'NodeForgetTime'.
There can be one or more than one error on the line. For
example, if LANE_A is silent and the device changed from DAN to
SAN, then the value presented is 0x8400 (0x8000 + 0x0400), and
so on.
OOS Out of sequence packets received. This error can be ignored for
windows peers, but is important for device peers.
LastSeen The time the last valid packet is received from the peer in UTC.
For SAN, this field always displays as Not Seen.
LastSupSeen The time the last supervision packet is received from the
DAN/REDBOX/VDAN peer in UTC. For SAN, this field always
displays as Not Seen.
- 40 -
CHAPTER
8 TROUBLESHOOT HSR
8.1 Isolating problems
8.1.1 HSR installation verification checklist

The following checklist provides a list of items that must be verified if you experience problems
with the HSR installation.
Task Go To
Inspect the NICs Inspecting the NICs
Verify duplicate IP addresses were not Verify if duplicate IP addresses

assigned are assigned
Verify connections are configured properly Verify connections are

for HSR configured properly for HSR
Verify the event logs for HSR driver state Verify the event logs for HSR
the device is working properly driver state is working
8.2 Procedures for verifying proper installation
8.2.1 Verify Honeywell HSR software is installed

To verify Honeywell HSR service is accurately installed:
operating system.
- 41 -
Chapter 8 - Troubleshoot HSR

10

Server 2016
2. Right-click one of the NIC (LANE_A or LANE_B) associated with HSR, and choose Properties.
Depending on the NIC selected, the HSR LANE_A/LANE_B Properties dialog box is displayed.
3. Verify that Honeywell HSR MUX-IM Protocol Driver appears in the list of components.
CAUTION
If Honeywell HSR MUX-IM Protocol driver does not appear in the Properties dialog box,
verify if HSR driver is installed on the computer as an option.
If HSR is installed, contact TAC to accurately troubleshoot about the protocol driver not listed
in the NIC adapter properties
8.3 Inspecting the NICs

To verify if the NICs for HSR are installed accurately:




- 42 -
2. Expand Network adapters to view all installed NICs.

3. Verify that Honeywell HSR MUX-IM Virtual Miniport Driver is listed for HSR as displayed in the
following image.
4. If Honeywell HSR MUX-IM Virtual Miniport Driver is listed for HSR, ensure and verify that you
performed all of the procedures.
8.4 Verify if duplicate IP addresses are assigned

To verify if there is a unique IP address for each of the ports on the NIC used for HSR:
NOTE: This procedure is not applicable if DHCP is used for configuring the IP addresses.
1. To determine LANE_A/LANE_B adapters, select Start > Run and type command in the Run dialog
box.
2. In the command prompt window, type ipconfig /all and press ENTER.
3. Verify that the IP address for HSR Mux adapter is unique. The following figure displays an example
when a duplicate IP address exists on the computer.
4. In addition, the address duplication is reported as an error in the System Event log. To view the
address duplication in the System Event log, perform the following depending on your operating
system.
- 43 -




5. Click Windows Logs and then click System and Send any HSR logs to TAC.
8.4.1 Resolve duplicate IP addresses

To resolve duplicate IP addresses for HSR node:

10

Server 2016

2. Right-click the Honeywell HSR Adapter, and then choose Properties.
The Honeywell HSR Adapter Properties dialog box is displayed.

3. In the Networking tab, select Internet Protocol Version 4(TCP/IPv4) and then click Properties.
The Internet Protocol Version 4(TCP/IPv4) Properties dialog box is displayed.

4. Click Use the following IP address to specify the IP address for the network connection.
5. In the IP address text box, type the IP address to be assigned to this network connection.
- 44 -
NOTE: Ensure it is a unique address in the range of addresses that are available for the network.
6. In the Subnet mask text box, type the subnet mask for the network.
7. In the Default gateway box, type the IP address of the computer or device on your network that
connects your network to another network or to the Internet.
8. Select Use the following DNS server addresses and enter the IP addresses for your DNS servers.
9. Click OK, and close all dialog boxes.
10. Verify all network cables are connected correctly.
The HSR node must be visible on the network.
8.5 Verify connections are configured properly for HSR

To verify you configured your Local Area Connections for use with HSR:

10

Server 2016

2. Right-click one of the HSR network connections (LANE_A or LANE_B) and choose Properties.
The Adapter LANE_A/LANE_B Properties dialog box is displayed.

3. Ensure Honeywell HSR Mux-IM Protocol Driver is checked. If not, select Honeywell HSR Mux-IM
Protocol Driver and click Properties.
The Honeywell HSR Mux-IM Protocol Driver Properties dialog box is displayed.
4. Verify that the connection associated with the NICs used for HSR is listed in the Honeywell HSR
Adapter.
5. Close the Honeywell HSR Mux-IM Protocol Driver Properties, and Network Connections dialog
boxes.
8.6 Verify the event logs for HSR driver state is working
To open Event Viewer and view the events for the HSR driver:
- 45 -




2. In the console tree, click Application and Services Logs, and then click HSR.
3. Double-click the event to open the Event Properties dialog box.
4. Review the event descriptions.
- 46 -
Notices
Other trademarks
Microsoft and SQL Server are either registered trademarks or trademarks of Microsoft Corporation
in the United States and/or other countries.
Trademarks that appear in this document are used only to the benefit of the trademark owner,
with no intention of trademark infringement.
Third-party licenses
This product may contain or be derived from materials, including software, of third parties. The
third party materials may be subject to licenses, notices, restrictions and obligations imposed by
the licensor. The licenses, notices, restrictions and obligations, if any, may be found in the
materials accompanying the product, in the documents or files accompanying such third party
materials, in a file named third_party_licenses on the media containing the product, or at
http://www.honeywell.com/ps/thirdpartylicenses.
Documentation feedback
You can find the most up-to-date documents on the Honeywell Process Solutions support website
at: http://www.honeywellprocess.com/support
If you have comments about Honeywell Process Solutions documentation, send your feedback to:
hpsdocs@honeywell.com
Use this email address to provide feedback, or to report errors and omissions in the
documentation. For immediate help with a technical problem, contact your local Honeywell
Technical Assistance Center (TAC).
How to report a security vulnerability

For the purpose of submission, a security vulnerability is defined as a software defect or weakness
that can be exploited to reduce the operational or security capabilities of the software.
Honeywell investigates all reports of security vulnerabilities affecting Honeywell products and
services.
To report a potential security vulnerability against any Honeywell product, please follow the
instructions at:
https://www.honeywell.com/product-security
Support
For support, contact your local Honeywell Process Solutions Customer Contact Center (CCC). To
find your local CCC visit the website, https://www.honeywellprocess.com/en-US/contact-
us/customer-support-contacts/Pages/default.aspx.
Training classes
Honeywell holds technical training classes that are taught by process control systems experts. For
more information about these classes, contact your Honeywell representative, or see
http://www.automationcollege.com.
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High Availability Seamless Redundancy Users Guide

Copyright 2020 - Honeywell International Sàrl

2.4.3 HSR driver - HSR driver properties interface 10

Chapter 3 - Planning and design 12

4.2.2 Disabling non-HSR Network Interface Card (NIC) 15

4.3 Installing the Network Interface Card (NIC) 16

4.4 Installing or updating NIC drivers 18

4.4.2 Installing or updating onboard BroadCom NIC drivers 19

4.5 Configuring NIC adapters used for HSR 19

Chapter 5 - Installing HSR software 25

8.2 Procedures for verifying proper installation 41

8.3 Inspecting the NICs 42

8.5 Verify connections are configured properly for HSR 45

1 ABOUT THIS GUIDE

1.1 Revision history

Revision Date Description

1.2 Intended audience

1.3 Prerequisite skills

1.4 Special terms

When connectors are ordered vertically, LANE_A must be the upper

DC Data concentrator - Substation front-end communication device

REDBOX Redundancy box is a device that enables non-HSR or non-PRP

1.5 Related documents

Experion PKS R500.1 Parallel Redundancy Protocol User's EPDOC-X410-

2.1 About High Availability Seamless Redundancy (HSR)

2.2 Functional overview

2.3 Structure of a DAN

Figure 3: Functional overview of HSR redundant network

2.4 Communication between SAN and DAN

2.4.1 Fault recovery information

Type of failure Description

Partial failure A network component can either transmit or receive data

2.4.2 HSR transmission support

2.4.3 HSR driver - HSR driver properties interface

2.4.4 Configure tab

Figure 4: Configure tab

3 PLANNING AND DESIGN

3.1 Planning a HSR network

3.2 Supported node types

3.3 Supported opertaing systems

3.4 HSR network requirements

l Establish an Ethernet structure for your HSR network.

4 SETTING UP THE HARDWARE FOR HSR

4.2 Removing hardware not supported for HSR

4.2.1 Removing single onboard Network Interface Card (NIC)

Operating system Procedure

The Computer Management window appears.

Microsoft Windows 1. In the Start menu, right-click the My

The Computer Management window appears.

2. Double-click Network adapters to view all installed NICs.

4. Click OK to confirm the removal of the device.

4.2.2 Disabling non-HSR Network Interface Card (NIC)

To remove single NIC that is a separate PCI-x or PCI-e PC card:

1. Turn off the computer.

4.3 Installing the Network Interface Card (NIC)

4.3.1 Installing dual port NIC

1. Identify the ACT/LINK A and ACT/LINK B ports on the NIC.

Figure 5: ACT/LINK A, ACT/LINKB port

4.4 Installing or updating NIC drivers

After installing or replacing the dual NIC on the computer:

b. Install or update onboard BroadCom NIC driver.

To install Intel driver:

4.4.2 Installing or updating onboard BroadCom NIC drivers