Professional Documents
Culture Documents
Research Tearm Paper
Research Tearm Paper
University
Department of Accounting and Finance
Contents
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Table of content......................................................................................................................ii
List of Table and Character..................................................................................................v
Declaration.............................................................................................................................vi
Acknowledgement................................................................................................................vii
Abstract................................................................................................................................viii
Acronym.................................................................................................................................ix
Chapter One............................................................................................................................1
1. Introduction............................................................................................................................1
1.1 Background of the study.................................................................................................1
1.2 Review of Ethiopian Procurement System...................................................................1
1.3 Organizational Profile....................................................................................................3
1.4 Statement of the problem...............................................................................................3
1.5 Research Question...........................................................................................................4
1.6 Research Objective.........................................................................................................4
1.6.1 General objective of the Study……………..……………………………………4
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LIST OF TABLE AND CHARACTER
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Table 4.1 Demographic Characteristics of the Respondent ---------------------------------10
Table 4.2 Implementation of E procurement ---------------------------------------------------11
Table 4.3 Attendance of any Training related to e procurement------------12
Table 4.5 Sufficiency of the infrastructure supporting E procurement------------------- 12
Table 4.4 Commitment by the organization to provide e procurement competency-----13
Table 4.5 Sufficiency of the infrastructure supporting E procurement---------------------13
Table 4.6 in adequate technological infrastructure in E procurement implementation-14
Table 4.7 Security of the procurement transaction data -------------------------------------14
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DECLARATION
I, the undersigned, declare that this is my original work and has not been presented for a degree
in any other university, and that all sources of materials used for the thesis have been duly
acknowledged.
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ACKNOWLEDGEMENT
I also sincerely acknowledge the Federal procurement and property management agency staffs
and all other people who helped me to gather data and helped me through this period.
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ABSTRACT
This paper sought to “Challenges and prospect of electronical based procurement Application
in Ethiopia. E-Procurement refers to the use of electronic methods in every stage of the
purchasing process from identification of requirements through payment and potentially to
contract management (Davila et al., 2003), The main objective of this study is to application of
electronic e procurement and to identify the major challenges and to provide appropriates
recommendation to the federal procurement and property management agency. The study is use
mixed descriptive design to collect both quantitative and qualitative data that described the
prospects and challenges in the implementation of e-procurement. Use both primary and
secondary data for the study and used a questionnaire for primary data collection and
Secondary data was obtained from relevant literature like journals, FPPA manual and strategic
plan, internet and books. After gathering all required qualitative and quantitative information,
the researcher has had analyzed the collected data and presented it through tables, percentages
and frequencies. From the study, it was revealed that employee competency, , inadequate
technological infrastructure and security of procurement transaction data were challenges to e-
Procurement implementation in the organizations under review. The paper recommends among
others that due to continuous turnover of employees, continuous capacity building skill training
for staff is required on e-Procurement. In addition formal recognition backed by legislation of the
electronic procurement transactions should be encouraged. Integration of the institutions system
and those of the suppliers, demonstration of the positive impact of the system, and installation of
linkages between all Governments agencies should be encouraged
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ACRONYM
FPPMA= Federal procurement and property Management Agency
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CHAPTER ONE
1. Introduction
1.1 Background of the study
Electronic procurement has been widely described, in its most basic form, as using electronic
means (the Internet, Web, e-mail) to buy products and services over the Internet (Carayannis and
Popes cu, 2005; Davila, Gupta and Palmer, 2003; Roche, 2001; Subramaniam and Shaw, 2004;
Van Weele, 1994). Within this context, electronic procurement entails electronic ordering,
bidding and rendering via portals, extranets, private platforms, marketplaces, and/or electronic
data interchange (EDI) (Dooley and Purchase, 2006).
Companies that use e-procurement technologies save 42% in purchasing transaction costs due to
the simplification in the purchase process and the reduction in purchasing cycle time, which in
turn, increases flexibility and provides more up-to-date information at the time of placing a
purchase order. Thus, e-procurement tends to leverage the bargaining power of companies
willing to establish contracts with their preferred suppliers and as a result, the overall maverick
buying is lower (Hawking et al, 2004).
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1.2 Organizational Profile
Vision Statement of FPPPA
Good governance in the public procurement sector through the digital transformation of
procurement procedures that contributes to the Socio-Economic Development of the country
To attain value for money, transparency, accountability, efficiency and competition in public
procurement by leveraging Information and Communications Technologies
E-Procurement E- Procurement
Steering Committee Management Unit
E- Procurement
Technical Committee
M.V. Jooste and C. de W. van Schoor (2003) put forward that countries implemented e-
procurement like South Africa has very unique problems in implementation of e-procurement,
which attributed to limited and monopolized supply base, limited bandwidth, social
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responsibilities, and e-procurement affordability. In this regard, the attempt by the Ethiopian
government to implement e-procurement solutions in a few governmental organizations is met
with various challenges such as failing to retain properly trained procurement officers, e-
procurement solutions that are chosen to best fit the procurement process in Ethiopia, less
supplier participation, limited top management supports, lack of employee and top management
commitment, poor infrastructure and suppliers. Research and policy options for proper e-procurement
implementation in public organizations at national level. Hence, the challenges do come in various forms
and categories. Accordingly, identifying the challenges and critical success factors will help the
implementation of e-procurement solutions to be successful and ultimately to reap the benefits of those
solutions at large.
The main objective of this study is to application of electronic base procurement and to identify
the major challenges and to provide appropriates recommendation public center.
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The public sector researched will be able to identify the gaps and therefore improve
performance
To measure the extent of e-procurement application and reveal areas to be improved for e
procurement in Ethiopia
Academically the study will add to the existing knowledge on e-procurement.
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CHAPTER TWO
2. Literature Review
2.1 Introduction
This study’s theoretical framework draws on Croom and Brandon-Jones (2007), which is found
useful to understand key challenges of e-procurement implementation in government sector. In
fact, tendering is one of the aspects of the procurement process where information technology is
useful. Tendering electronically can empower procurement professionals with the means to take
more control over the elements of tendering, providing improved and secure access to tender
information. E-procurement is viewed as “the value-added application of e-Commerce solutions
to facilitate, integrate and streamline the entire procurement process – all the way from initial
strategy development through contract placement to payment” (Laub 2001, Williams &
Hardy,2006). Awareness about e-tendering is an essential factor in promoting widespread
acceptance and usage of e tendering as a better alternative to the traditional paper-based process
(Oyediran & Akintola, 2011). Most developing and developed countries governments would like
to implement public e-procurement technology in such a way, as to enhance transparency and
accountability in government procurement processes. The basic principle of the government
procurement is straightforward: to acquire the right item at the right time with the right price
(Neupane et al., 2012). Procurement is an important and expensive business activity for
organizations, because organizations usually spend a large portion (even up to 70%) of their
revenue/operational budget on purchasing goods and services. A number of public sector
agencies worldwide have identified E-Procurement as a priority for e-Government agenda and
have implemented or are in the process of implementing buy-side E Procurement systems.
However, the scholarly evaluation of E- Procurement initiatives, especially in relation to the use
of Critical Success Factors in E-Procurement is very limited. Despite the numerous benefits of e-
procurement public procurement entities continue to face challenges. These challenges may exist
at the organizational level while executing public procurement. Although these challenges may
be addressed through e- procurement, however adoption of e-procurement itself may have been a
challenge.
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2.2 Lack of Employee competency
Governments in many countries are making conscious efforts to migrate their procurement
activities towards E procurement platforms; however, there remain a shortage of knowledge of
the actual adoption of e-procurement experiences in the public sector (As-Saber & Rahim, 2011).
To derive the accompanying benefits entailed in e procurement adoption procurement staff must
be competent enough to use the applications of software that offers the organization management
skills to manage their activities for example, distribution chain and value addition in a company
(Beth et al. 2003). This technology is based on databases, which are easily reached on real time
foundation. Mbeche et al., (2014) argued that skills and knowledge of employees influence the
future adoption of a new technology. They further argued that implementing e-procurement
necessitates knowledgeable and skilled employees, therefore, the conspicuous lack of such
personnel has attributed to delay in e-procurement adoption in most public institutions. Literature
has established that there exists a direct correlation between an institution’s capacity to explore
new technology and its pool of human resources. Many companies have pushed hard on
technological and infrastructural improvements and investments. The next wave of
improvements and investment should center on the people who manage and operate the supply
chain. “As e-procurement includes new technologies and changes in traditional procurement
approaches, the need to train staff in procurement practices and the use of e-procurement tools
are critical to the success of an e-Procurement initiative (World Bank, 2003).
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dimensions: first transaction risks resulting from wrong products purchased due to incomplete or
misleading information; Second security risks resulting from unauthorized penetration of trading
platforms and failure to protect transaction related data while being transmitted or stored; and
Third privacy risks arising from inappropriate information collection and information
transparency. Yen and Ng (2002) found that both buyer and seller firms in their sample
considered the lack of adequate security measures to protect data as one of the prohibitive and
discouraging factors in implementation of e-procurement. The use of web technology has
brought a myriad of data security challenges in internet transactions because of cybercrimes. The
growth of internet has nevertheless brought serious challenges to business due to data hacking,
internet fraud, Cyber vandalism, and virus and malware attacks (Huber et al. 2004).
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UNIT THREE
3. Research Methodology
3.1 Research Design
The research adopted a mixed descriptive design to collect both quantitative and qualitative data
that described the prospects and challenges in the implementation of e-procurement in Federal
Democratic Republic of Ethiopia Public procurement and property Management agency. This
research study considered gathering consistent and accurate data, as such; the study adopted the
descriptive approach. Descriptive case study aims at collecting information about people’s
attitudes, opinion, and behvaiour (Orodho, 2002).
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CHAPTER FOUR
The results indicate 80% of these organizations had implemented e-procurement while
10% had not. This is illustrated in above table. Implying that, the level of consciousness of e-
procurement implementation amongst these institutions was very high and for that matter
they stood the chance of reaping the potential prospects of the e procurement system.
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Response Alternative Frequency percentage
Does your organization provide Yes 6 60%
effectively facilitate E-procurement No 4 40%
Total 10 100%
related Training Programme to the
employees?
Table 4.3 Attendance of any Training related to e procurement
From table 4.3 above, the results showed that majority (60%) of the respondents had
attended e procurement related training programmes, whilst 40% had not attended any
training. For those who had attended training, all asserted that the training had impacted on
them positively since they have been able to improve upon their skills on e-procurement.
These findings were consistent with World Bank (2003) survey which argued that since e-
Procurement includes new technologies and changes in traditional procurement approaches,
the need to train staff in procurement practices and the use of e-Procurement tools are critical
to the success of e-Procurement initiatives.
Table 4.4 Commitment by the organization to provide e procurement competency
The results from the table 4.4 above showed that 70% of respondents consented their
organizations were committed in the provision of e-procurement competencies and skills to
their employees while 30% said there was no commitment to e-procurement skills
development. Training should be given a high priority, alongside the need for public sector
agencies to identify the skills required by all those engaged in procurement activities.
On the test item to measure the sufficiency of infrastructure supporting the implementation of
e-procurement the findings as per table 4.5 below, showed that majority (70%) of the
respondents considered infrastructure supporting e-procurement insufficient, while 30% said
they were sufficient. For those who considered the infrastructure insufficient, majority cited
lack of fast internet speed and incompatibility issues encountered in an attempt to integrate
the electronic system with other functional departments, such as the Finance Department and
Human Resource Department. Respondents also cited non commitment from management to
embrace e-procurement. These findings were consistent with the commercial report of IDC
(2003) who demonstrated that there remained a slow uptake of e-procurement systems,
emphasizing that system infrastructure-related issues such as software integration were
inhibiting the smooth implementation of the e-procurement systems.
to a great extent in their organizations. However, 30% said the challenge was to a moderate
many of the organizations are confronted with huge technological deficiency resulting from
From the above table results, majority (80%) of the respondents said Security of Procurement
Transaction Data was to a great extent a challenge to e-procurement implementation.
However, 20% said it was to a moderate extent.
CHAPTER FIVE
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level only, although majority of organizations were committed to e-procurement skills
development, capacity building and skill training is still not at 100%, sufficiency of the
infrastructure supporting e procurement of the organization is poor, the technological
infrastructure for e-procurement implementation of the organization is insufficient technological
infrastructure since it plays a significant role in e-procurement implementation and finally
Equally security of procurement transaction data constitutes a major factor that hampered the
implementation of e-procurement.
5.2 Conclusion
Lack of employee competency has delayed smooth implementation of e-procurement in the
public sector. Although majority of organizations were committed to e-procurement skills
development, training is still not at 100%. It is evident that employees have a great role in
adoption of e-procurement and their skills, competencies and training may influence to a
large extent e-procurement adoption and implementation in the institutions.
Inadequate technological infrastructure has also been identified as a hindrance since it plays a
significant role in e-procurement implementation in terms of systems integration of the
public sector in Ethiopia.
5.3 Recommendation
Sufficient training and skill about e procurement has been given to the organizational
employees should help to minimize the hindrance of e procurement. the company employees
well understanding what role they play, how to facilitate the system, have good knowledge
technically and prosperous practices.
Conscious efforts by management of these institutions to integrate organizations’ system and
those of the suppliers, demonstrating the positive impact of the system, and installing
linkages between all Governments agencies especially at regional state.
The study adds that due to the sensitivity of the government data and the legal nature of
orders and payments, security of data is critical in e-procurement systems. The e-
procurement system must have mechanisms for identifying and authenticating the user who
places an order so that the supplier knows it is safe to fulfill the order.
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REFERENCE
Federal Democratic Republic of Ethiopia (FDRE), 2009, Ethiopian Federal Government
Procurement and Property Administration Proclamation No. 649/2009.
European Journal of Business and Management ISSN 2222-1905 (Paper) ISSN 2222-2839
(Online) Vol.7, No.29, 2015
GetnetAmdework and Tilahun Aemro, 2014. Public procurement reform in Ethiopia: factors
leading to effective procurement implementation: the case of Amhara region, European Journal
of Business and Management, Volume 6 No. 23.
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Davila A., Gupta M. and Palmer R. (2003). Moving procurement systems to the internet: the
adoption and use of e-procurement technology models, European Management Journal Vol. 21
No. 1 11-23.
Carayannis E. and Popescu D. (2005). Profiling a methodology for economic growth and
convergence: learning from the EU e-procurement experience for central and eastern European
countries, Technovation, Vol. 25 1-14.
Hawking et al (2004) identified the lack of business relationships with suppliers showing the
need for an e-procurement enabled supply chain as another barrier for the implementation of e-
procurement Vol.3 No 8
Mchopa, A. (2015), the adoption of Procurement in Tanzania Public Procurement Progress
Challenges and the way forward, Available from http//
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BLIC_PROCUREMENT_PROGRESS_CHALLENGES_AND_THE_WAY_FORDWARD,
Accessed (20th September,2015).
Oyediran, O. S. and Akintola, A. A. (2011) A survey of the state of the art of e-tendering in
Nigeria, Journal of Information Technology in Construction (ITcon), Vol. 16, pg. 557-576,
http://www.itcon.org/2011/32.
Neupane, A., Soar, J.,Vaidya, K. and Yong, J. (2012) role of public e-procurement technology to
reduce corruption in government procurement, 2012 International Public Procurement
Conference, August 17-19,Seattle, Washington
Mbeche1, W. N., Ngari, J. M. and Richu, S. (2014), Employees’ Level of E-Procurement Skills
as a Challenge Facing the Implementations of Electronic Procurement System at Nakuru Water
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APPENDIX
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6. Does your organization effectively implement of E Procurement at Federal Level?
Implemented Not implemented
7. Does your organization provide effectively facilitate E-procurement related Training Programme to
the employees? Yes NO
8. Does your organization commit in the provision of e-procurement competencies and skills to their
employees? Committed Not Committed
9. Does it meet your organization the sufficiency of infrastructure supporting the implementation of e-procurement
requirement? Sufficient un sufficient
10. Does your organization provide an adequate the Technological Infrastructure for implementation of
e procurement? Moderate Extent Great Extent Very great extent
11. does your organization is safe Security of Procurement Transaction Data? Moderate Extent
Great Extent Very great extent
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