JCEI’s JAIHIND COLLEGE ENGINEERING, KURAN

REPORT ON
“SMART CITIES”
UNDER
AUDIT COURSE - III-AC3IV(210251)

SE-COMPUTER ENGINEERING
DEPARTMENT OF COMPUTER ENGINEERING
SEMESTER-III

SUBMITTED BY
MR.NARVEER OMKAR DNYANESHWAR.

EXAM SEAT NO:

 ACKNOWLEDGMENT

I would like to thank my Audit Course guide Prof. A.A.Khatri, Head of the
Computer Engineering Department Prof. D. N. Wavhal, for their valuable
guidance and continual encouragement throughout the seminar work. I am heartily
thankful for their time to time suggestion and guidance which helped me lot
during this work. I would like to thank Prof. A.A.Khatri, Subject Teacher of
Audit course and Prof. D. J. Garkal, Principal, Jaihind College ofEngineering,
for their co-operation and suggestions throughout the work.
I am giving gratitude to my all staff of Computer Department for their help and
guidance.
I would like to thank my all classmates to motivate me throughout this work

Yours faithfully,
MR.NARVEER OMKAR DNYANESHWAR.

2
 INDEX
TITLE PAGE NO
ABSTRACT 4
INTRODUCTION 5

SIGNIFIACNCE 5

BOUNDRY 6

GEOGRAPHY 7

DEMOGRAPHICS 7

LANGUAGES IN INDORE 8
FACTS ABOUT INDORE 8

GREAT PERSONALITIES ASSOCIATED WITH INDORE 8

EXISTING SENEARIO 9

PROJECT BAGROUND 11

SMART CITY MISSION : GOI 11

SMART CITY FEATURES 11

SMART CITY STRATEGY 12

SMART CITY CHALLENGE: INDORE 13

SMART CITY PROPOSAL (SCP): INDORE 14
PROPOSED MASTER PLAN 17
WATER SUPPLY 20
SEWARAGE 25
SOCIAL INFRASTRUTURE 29
SOLID WASTE MANAGEMENT 34
CONCLUSION 48
REFRANCE 49
  INTRODUCTION: SIGNIFICANCE

Indore initially was a small riverside village whose origin was marked by the presence of
Indreshwar Temple on the bank of River Saraswati.
It was after recognising the worth of the land, its richness in terms of natural resources and
fertility the Marathas invaded Indore and declared it as their capital and handed over it to the
Holkars. The Holkar dynasty then take initiative for developing the precinct and thus constructed
many important built structures like Gopal Mandir (Ann kshetra) in 1832, Jain Mandir (1834-
1843), Krishnapura Chhatri(1849) near the Krishnapura bridge.
History of urbanization of Indore begins with the construction of RAJBADA, the centre of
administration from where the Malva region was ruled by Holkars in Indore there were
favourable condition for commercial activity it became a commercial city. Many contemporary
styles were like from Jaipur, Ajmer and Pune and also from Mughal styles to give building a
royal effect. Later the area witnessed small settlements coming up in place of agricultural land as
people shifted their occupation to trading from agriculture.
This marks the establishment of Adda Bazaar (1853) which is a ladies market in close vicinity of
Rajwada. Shiv Vilas Palace (1894) was also constructed just next to Rajwada further
strengthening the importance of the precinct. After the establishment of Adda Bazaar, emergence
of other bazaars like Sarafa gali ,Shakkar Bazaar, Imli Bazaar took place to enjoy benefits of
security being in the close proximity to the Royal palace. Construction of Imli Saheb Gurudwara
(1880) and Imambada (1893) just next to the royal temple Gopal Mandir by Holkar rulers was to
give equal status to Muslim and Sikh community imparting Rajwada Precinct a unique character
of possessing religious structures of multiple communities.
  INTRODUCTION: BOUNDRY

The Total Geographical area under ABD is 742 Acres. River Kanh and River Saraswati form the
eastern boundary of the ABD area. The boundary follows Lal Bagh road to Mhow Circle on the
southern part, then towards north along MOG lines road till the T-junction with Dhar road, from
where its aligns with Dhar Road till Gangwal Circle, where after it moves northwards along
Netaji Subhash Marg passing Bada Ganpati Chowk and turn eastwards towards Imli Bazar
Chowraha and meets River Kanh at the Nagar Nigam Square.

The area covers the administrative zone boundary of Zone no. 1 (Kila Maidan), Zone No. 2 (Raj
Mohalla), Zone No. 3 (Nagar Nigam), Zone No. 11 (Nehru Stadium), and Zone No. 12
(Harsiddhi Zone). The 11 out of 85 wards are fully or partially part of the ABD area Boundary;
they are namely Ward No. 6, 7, 8, 57, 58, 59, 60, 67, 68, 69, 70. Map shows coverage of different
Zones & wards within the ABD area.
  GEOGRAPHY :

Indore is located in the western region of Madhya Pradesh (approx.76o E, 23o N), on the
southern edge of the Malwa plateau, on the Saraswati and Khan rivers, which are tributaries of
the Shipra River. Indore has an average elevation of 553 meter above mean sea level. It is located
on an elevated plain, with the Vindhyas range to the south. Two main rivers are Chambal at the
west (which originates from Vindhya range south of Mhow) and Kshipra, a tributary of Chambal
at the east. Other small rivers include Gambhir and Khan, two tributaries of Kshipra.

 DEMOGRAPHICS :

According to the 2011 census Indore District has a population of 3,272,335, roughly equal to the
nation of Mauritania or the US state of Iowa. This gives it a ranking of 106th in India (out of a
total of 640). The district has a population density of 839 inhabitants per square kilometer (2,170
/sq mi). Its population growth rate over the decade 2001-2011 was 32.71 %. Indore has a sex ratio
of 924 females for every 1000 males, and a literacy rate of 82.32 %.

 LANGUAGES IN INDORE :

The languages of Indore are a hallmark of the cosmopolitan culture and the demography of the
Madhya Pradesh city that is reputed to be a forerunner of academics and at the focal point of
business and commerce.
Marathi is the principal language that is spoken by majority of the populace of Indore. The
language has been in vogue ever since the 18th century when the powerful Holkar dynasty ruled
over the terrains of Central India and continues to be predominant even till today. In fact, the
considerable influence of the Marathi culture and its inroads into the Indore society has
culminated in the Marathi language being a part and parcel of the lives of the local inhabitants of
Indore.
Besides Marathi, the citizens of Indore are polyglots who are proficient in Hindi (India’s national
language), Gujarati and Sindhi as well as the universally recognized and accepted English
language
 FACTS ABOUT INDORE

 Rajwada at Indore is the only 7 storeyed entrance of a Palace.

 40 feet high Idol at Bada Ganapati is the largest Ganesh Idol in the world.
 The gates of Lalbagh Palace, Indore, are replica of the gates of Buckingham Palace,
London. They were casted in England and then shipped to Indore.
 Indore has a huge concrete Cricket Bat statue with names of the players of the Indian
team which won the 1971 series against Gary Sobers’ West Indies team. There many not
be many of its kind in the world !
 Indore is the first city in India to have a Bowling Alley in Sayaji Hotels, a western world
favorite, addictive game.
 CAT ,The Center for Advanced Technology is India’s main Research center on Laser
Technology.
 Indore’s main Software Export Oriented Units – Policy Management Systems,Impetus
Computing Systems ,Suvi Information systems, Thyron.
 Indore is the first city in India to have a Bowling Alley in Sayaji Hotels, a western world
favorite, addictive game.
 In Indore Internet came long back in 1995 it was in CAT thru its own VSAT hub.
 There is a city Indore in West Virginia, US as well.
 Indore is the only city in India to have an Indian Institute of Management and an Indian
Institute of Technology.
 Indore lies on the longest functional meter gauge line in India between Jaipur and Purna.
 Indore is one of the few places in India with both meter gauge and broad gauge railways
tracks operational.

 GREAT PERSONALITIES ASSOCIATED WITH

INDORE:
 SwarKokilaLataMangeshkar born in Indore.
 Great Singer & Actor Late Shri Kishor Kumar was a student of Christian College Indore.
 Narendra Hirwani highest wicket taker in single test, belongs to Indore.
 C.K. Naidu &Mustaq Ali, the cricket legend of India also belong to Indore.
 Famous comedian Jhonny Walker, & today’s hot star Salman Khan, belong to Indore.
  M.F.Hussain and N.S.Bendre, famous painters spent some years in Indore studying art
with Vishnu Deolalikar.

 EXISTING SCENARIO

Land use reflects the use of land for the various activities carried out in the core area viz. Residences,
commerce, schools, roads etc. In order to comprehend he quantum of land utilization for various
uses, a systematic analysis of land use is very essential. The land uses have therefore been classified
into following categories:

 Residential

 Commercial

 Mixed use

 Public-Semipublic

 Public facility & utility

 Transportation

 Recreational

 Open

 Water body
Land Use Area (in Ha) Percentage

Residential 59.9 22%

Commercial 38.7 14%

Mixed Use 58.5 22%

PSP 37.8 14%

Facility and Utility 4 1%

Transportation 44.4 16%

Recreational 6 2%

Open 16.8 6%
Land Use Area (in Ha) Percentage

Water body 6 2%

Total 272.2 100%

 PROJECT BACKGROUND

1.1 SMART CITY MISSION: GOI

Smart Cities Mission is an effort by the Government of India to drive India into the age
of advancement through economic growth. This advancement rests on the shoulders of
India’s cities, which are the engines of economic growth, contributing 63% of India’s
GDP, even though only 31% of the population resides in these urban areas.

1.1.1 SMART CITY FEATURES

• Promoting mixed land use in area based developments–planning for ‘unplanned

areas’ containing a range of compatible activities and land uses close to one another in
order to make land use more efficient. The States will enable some flexibility in land use
and building bye-laws to adapt to change;
• Housing and inclusiveness - expand housing opportunities for all;
• Creating walkable localities –reduce congestion, air pollution and resource
depletion, boost local economy, promote interactions and ensure security. The road
network is created or refurbished not only for vehicles and public transport, but also for
pedestrians and cyclists, and necessary administrative services are offered within walking
or cycling distance;
• Preserving and developing open spaces - parks, playgrounds, and recreational
spaces in order to enhance the quality of life of citizens, reduce the urban heat effects in
Areas and generally promote eco- balance;
• Promoting a variety of transport options - Transit Oriented Development (TOD),
public transport and last mile para-transport connectivity;
• Making governance citizen-friendly and cost effective - increasingly rely on
online services to bring about accountability and transparency, especially using mobiles
to reduce cost of services and providing services without having to go to municipal
offices. Forming e-groups to listen to people and obtain feedback and use online
monitoring of programs and activities with the aid of cyber tour of worksites;
• Giving an identity to the city - based on its main economic activity, such as local
cuisine, health, education, arts and craft, culture, sports goods, furniture, hosiery, textile,
dairy, etc;
• Enhancing the Identity of the city by supporting the built heritage by launching
special programms and financing research and projects concerning conservation, renewal
and revitalisation of historical centres, traditional urban cores and buildings.
• Applying Smart Solutions to infrastructure and services in area-based
development in order to make them better. For example, making Areas less vulnerable to
disasters, using fewer resources, and providing cheaper services

1.1.2 SMART CITY STRATEGY

The strategic components of Area-based development in the Smart Cities Mission are city
improvement (retrofitting), city renewal (redevelopment) and city extension (greenfield
development) plus a Pan-city initiative in which Smart Solutions are applied covering
larger parts of the city. Below are given the descriptions of the three models of Area-
based Smart City Development:
1. Retrofitting will introduce planning in an existing built-up area to achieve Smart
City objectives, along with other objectives, to make the existing area more efficient and
livable. In retrofitting, an area consisting of more than 500 acres will be identified by the
city in consultation with citizens.
2. Redevelopment will affect a replacement of the existing built-up environment
and enable co-creation of a new layout with enhanced infrastructure using mixed land use
and increased density. Redevelopment envisages an area of more than 50 acres, identified
by Urban Local Bodies (ULBs) in consultation with citizens.

3. Greenfield development will introduce most of the Smart Solutions in a

previously vacant area (more than 250 acres) using innovative planning, plan financing
and plan implementation tools (e.g. land pooling/ land reconstitution) with provision for
affordable housing, especially for the poor. Greenfield developments are required around
cities in order to address the needs of the expanding population. Unlike retrofitting and
redevelopment, greenfield developments could be located either within the limits of the
ULB or within the limits of the local Urban Development Authority (UDA).

4. Pan-city development envisages application of selected Smart Solutions to the

existing city-wide infrastructure. Application of Smart Solutions will involve the use of
technology, information and data to make infrastructure and services better

1.2 SMART CITY CHALLENGE: INDORE

Smart cities ‘Challenge’ or competition is the method to select cities for funding and
using a strategy of area-based development. Indore has carried one of the widest citizen’s
engagement programme for shaping of vision, goals & strategies, selection & planning of
ABD & Pan-city proposal. The exercise was extensive both in terms of participation as
well as diversity of mediums used. The extent of citizens involved more than 25% of the
city population (with 591965 interactions through all mediums). And Indore having
historical background starting from the 1800’s is a challenge accepted by the city to make
its identity stronger and enhance its associational values.

Indore has been successful in the competition for implementation of smart solutions in
the first phase on the basis of its Smart city proposal (SCP). This SCP consisted of an
AREA- BASED DEVELOPMENT (ABD) as well PAN-City solution. The Proposal was
scored based on the quality of city-level criteria like vision and goals, strategic plan etc.
and the quality of proposals for ABD as well as PAN-city solution
1.3 SMART CITY PROPOSAL (SCP): INDORE
1.3.1 ABD Area Delineation
Indore ABD proposal is based on Retrofitting model spreads across a contiguous land
parcel, comprising of a total area of 742 Acres.
The choice of Rajwada (CBD/Downtown Area) as ABD area was based on popular,
practical and strategic considerations. The Core Area (1845 acres out of 68200 acres of
Municipal Area) is inhabited by approximately 9% of the population and provides
employment to more than 11% of the work force. Over & above this, the majority of
population has indirect links to this area. The selected ABD (742 acres) is a part of
Rajwada Core Area which also has a history starting from the early 1850’s in shaping the
development of the city.

Area delineation has been done considering transportation linkages, physical features
(rivers), coverage of traditional markets, Heritage buildings and ensuring mix of different
social and income groups.
1.3.2 Retrofitting model
Retrofitting was selected as a strategy for ABD keeping in mind replicability issues as
most areas in Indore will require retrofitting to be transformed as smart city areas and to
preserve & enhance the existing heritage of the city. Retrofitting is being coupled with a
Redevelopment Component to ensure land availability for provision of smart features and
smart public facilities. The Redevelopment of selected Govt Land parcels in the area will
also help monetize land making the Smart City Proposal (SCP) financially viable.

1.3.2.1 Why Retrofitting?

Since the land parcels for the new development in prime locations are scarce, the options
available for rejuvenating CBDs are retrofitting and redevelopment. Redevelopment
entails high capital expenditure, however retrofitting comparatively takes time, and has
lower capital investment. People will need to invest in developing building facades,
common areas within the building premises and in making the buildings energy efficient.
The agencies responsible for the CBD (government agencies such as urban local body
(ULB)/parastatal or private entities) will need to invest in both physical and technology
infrastructures in order to adopt smart solutions across the CBDs. Retrofitting using smart
components will improve the quality of life and delivery of services for the CBD
residents which will further unlock the inherent land value of the CBD. Smart
components are envisioned to make services available to citizens at the touch of their
fingertips and will also make enough information available to citizens to help them
customize their lifestyle and improve their standard of living with sustainable
consumption.

1.3.3 ABD Area Proposal under SCP

ABD proposal titled “Rajwada Rejuvenation”, combines retrofitting with redevelopment
to improve the core of the city. The components of ABD proposal which include all
essential features among other additional features, which are:
1. Transport and walkability: Road development, intersection improvements to
ensure walkability and safety through use of street design guidelines for TOD, no-vehicle
zone with smart parking & battery operated e-rickshaw, real-time air quality monitoring
& Intelligent Transport System (ITS - integration with pan-city proposal),
2. Redevelopment of public land: compact-high-density-mixed-use, walkable
community with slum-housing, affordable housing, shared public open spaces (both
neighborhood & sector level), shared parking, 85% built-up to be green buildings, rooftop
solar power plants generating 25% of energy demand, rainwater harvesting & its re-use.
3. Water-supply, wastewater management & sanitation: 24/7 water-supply
system with SCADA, 100% smart metering, DEWATS, reuse of recycled wastewater and
underground storm water drainage
4. Solid waste management: 100% collection and segregation, environment
friendly & economical transportation and disposal of waste (waste to energy through bio-
digesters)
5. Power supply & efficiency: 24/7 uninterrupted power through SCADA enabled
smart power distribution grid & smart metering
6. Underground electrification & shifting/laying of other utilities: Utility ducts,
shifting of power & Telecom lines, laying of OFC network, gas network and other
utilities
7. IT connectivity & IT enabled govt services: 100% public Wi-Fi connectivity,
common backbone OFC network to integrate with pan-city proposals, command &
control center with adequate software/hardware & city dashboard for urban governance
and services

8. Safety and security: Smart & energy efficient street-lighting incl pedestrian area
& public open spaces, CCTV for surveillance & traffic monitoring, fire hydrants network
Apart from above-mentioned essential features following additional features have been
proposed based on the city's vision, goal and strategic blueprint
1. Riverfront development - taping of sewers, lining of river flow, development of
green areas & walkable pedestrian pathways, public open spaces along river and opening
up of the river front.
2. Identity & culture: Built-heritage conservation, heritage street development with
facade treatment
3. Economy and Employment: Incubation centers, skill development centers, use
of schools (afterhours) for START Smart – an inclusive open learning initiative for skill
development.
4. Health & education: Development of new smart healthcare facility, provision of
Wi-Fi hotspots & smart class-rooms and facilities in school
5. Piped natural gas distribution network
6. Incentives to guide TOD and Redevelopment on private land.

Pan-city solutions are ICT backed. The primary proposal is to create a backbone
Communication Network, Central Command and Control Center for multipurpose use
with a dashboard for real-time data analysis and information dissemination. This shall
help in implementing the two city wide services - Intelligent Transportation System and
Intelligent Solid Waste Management
The Entire Land under ABD Area is developed. The Existing Land use of ABD area reflects
the Central Business District Function with 14% of the Land in Commercial Use. The share
of Residential Use is 22%, Mixed Use (Commercial use on ground floor over Residential
Use) is 22%, PSP 14%, Public facility & utility only 1%, Transportation 16%, ABD area
lacks in recreational spaces only 2% of land, water body 2% and open 6 %.
  PROPOSED MASTER PLAN

Land use reflects the use of land for the various activities carried out in the core area viz. Residences,
commerce, schools, roads etc. In order to comprehend he quantum of land utilization for various
uses, a systematic analysis of land use is very essential.
The Entire Land under ABD Area is developed. The Existing Land use of ABD area reflects the
Central Business District Function with 14% of the Land in Commercial Use. The share of
Residential Use is 22%, Mixed Use (Commercial use on ground floor over Residential Use) is 22%,
PSP 14%, Public facility & utility only 1%, Transportation 16%, ABD area lacks in recreational
spaces only 2% of land, water body 2% and open 6%.
Table 21 Proposed Land use area distribution

Area in Acres Percentage %

Total Smart city ABD Area 702.65

Area Under Major Roads 134.177

Area under Water body 22.461

Net Planning Area 546.012 100%

Residential Zone ( R ) 95.036 17.41%

Residential-Commercial Zone ( R-C ) 99.564 18.23%

Commercial Zone ( C ) 155.463 28.47%

Urban heritage ( UH ) 9.378 1.72%

Recreational Use ( G ) 60.194 11.02%

PSP & PUF 40.687 7.45%

Transport ( T ) 85.68 15.

  WATER SUPPLY

Present Water Supply sources;

 Gambhir Line (Direct Supply)
 ESR (3 Nos.)
 Ground Borewells (350 Nos.)
Water Input from All sources to ABD Area
Following locations were identified as water inlet points to the ABD project Area;
 Bada Ganpati Square on Gambhir Line (700 mm Trans. Main)
 JINSI Hat ESR on Narmada Inlet (500 mm Feeder Main): JINSI Hat ESR of 3 ML
capacity is located at almost in the centre of zone no 1 area. The JINSI Hat ESR serves
dedicatedly to ABD command area.
 Subhash Chowk ESR on Narmada Inlet (450 mm Feeder Main): Subhash Chowk ESR of
2.25 ML capacity is located at zone no 2 area. The Subhash Chowk ESR serves to
command area of ABD.
 Chhatribagh ESR on Narmada Inlet (600 mm Feeder Main): Chhatribagh ESR of 3.4 ML
capacity is located in zone no 2. Chhatribagh ESR serves the command area of ABD
project area completely.
Water Input to ABD Area

Water Supply
Source Location

Devdharam At Bada Ganpati Sq. 5.56 ML

WTP

Narmada JINSI Hat ESR 2.21 ML

Narmada Subhash Chowk 2.72 ML

ESR

Narmada Chhatribagh 3.23 ML

ML
Total Water Input at ABD Area 13.72
Figure: Location of ESRs in ABD Area

Thus, the ABD Project area is receiving 13.72 ML water every alternate day for
distribution to water consumers.
Direct Supply points
Apart from above, direct supply points or tapings to feeder mains were also observed in
the project area. As the tapping points for sources are scattered and needs to install the
flow meters for better accountability. It has been observed that in absence of flow
measuring devices, the dispute between actual water supplied is a routine affair. Hence,
IMC shall install flow meters immediately.
Present Service Reservoirs
There are 3 ESRs which are marked and shown in Figure.
Distribution System
The existing pipelines distribution network of the ABD Project Area are shown in Figure;
The total length of the existing distribution network in the ABD Project Area is around
76.53 km. % Share of Length of different pipes in the distribution system are 58% of the
pipe length is of ACP, 22% is CI, 8 % DI, 3% HDPE, GI & PSC and 2% MS. The
majority of pipe laid is Asbestos Concrete pipes. The distribution network of ABD project
area is very old and dilapidated condition and most of the pipes required complete
rehabilitation and revamping with inclusion of leak proof pipe and material in order to
provide the quality water. The network assessment suggests high level of UFW in the
existing network. Service Connections
Ward wise connection details collected from IMC and estimated water connections is
calculated based on the % ward area covered under the ABD project area for the
corresponding ward. There may be approximate 11,854 connections in ABD area. This
figure may increase as per actual condition which can be verified by property survey
method.

Figure: Water Supply Distribution Network in ABD Area

Figure: Location of Bore Wells in ABD Area
Bore wells in Project Area
As per the data collected from IMC, there are total 350 nos. ground bore wells in the
ABD Project area. The bore wells are being operated for average 2 to 3 hrs depending
upon the water scarcity area. The energy bills are being paid by IMC. The locations of
the bore wells are represented on the map;
Water Quality
Water Quality sampling is being performed by IMC at production as well as distribution
level. The hygienic standards of safe and potable water supply to the consumer in IMC
area rests with IMC. As per data provided by Water Quality Testing Department of IMC,
for the period from Jan 2015 to Sep 2015, it can be observed that out of 12314 samples
tested during 9-month period, 11091 samples were fit and 1223 samples tested unfit. 10%
samples of the total samples tested were unfit for drinking water purposes.
Gap Assessment
Following are the critical issues prevailing with existing water supply system hence
resulting into gap between water management & citizen services
 Direct Supply: In current scenario, the bulk water supplied into the system has too many
direct tappings for distribution of water resulting into pressure drop and non-filling of
ESR and leading to unequitable distribution.
 Metering: The city does not have any metered water connections. Hence, the quantity of
water consumption and the physical losses in the city is difficult to be estimated. Due to
absence of meters in the project areas, Flat rates are fixed for the consumers which vary
from residential, industrial and for commercial connections. In absence, proper water
tariff policy, there is increase in customer dissatisfaction and poor customer services.
 Improper operational Zones: Serving area/ zone served by each elevated service
reservoir (ESR) was not designed as per their capacity. Despite disarrayed service area,
existing pipelines have been found laid in haphazard manner. Thus, the residents get
water with less pressure. The operational zones are created with multiple tanks. There is
common inlet and outlet for tanks. No integrated approach was observed of demand-
supply management.
 Water Leakages: There is substantial loss of water due to old and worn out pipelines
leading to leakage. The water is also wasted in Community Stand Posts and through the
Supply Network. There is substantial wastage in the public stand post during supply
hours due to the free flow of water. In addition, there is significant leakage in the
pipelines of which there is no systematic management for detection and repair. There is
significant wastage in the house connections also due to intermittent supply where the
beneficiaries throw away stored water and store again the fresh daily supply. In addition,
there are more chances of having unauthorized / illegal connections in the distribution
system.
 Borewells: Inadequate distribution network resulting less coverage area and dependency
on bore well water / hand pumps. The shortfall in supply coverage is presently made, to
some extent, by ground water through motorized bore wells. Due to the rapid un-
sustainable depletion, of the groundwater table, the deep motorized tube wells have
become uneconomical due to energy and repairing cost vis-vis and low yield.
 Monitoring System: There is no proper instrumentation to monitor flow- pressure in
transmission & distribution network. In absence of proper instrumentation system there is
no accountability for water supplied and distributed. This is leading to un-efficient
operation of the system.
Future Demand
As per the DPR of water supply total demand of water in 2020 is 28.1 MLD. The
calculation is done based on target of 150 lpcd of water in ABD area. The demand in
2035 and 2050 is 34.69 MLD and 42.09 MLD respectively.
  SEWARAGE

Figure: Sewerage Network in ABD Area

The existing sewerage network is very old. It was laid in 1936 during Holkar’s State and outlived
their life. There is no House Service connection at some places of the project area due to conservancy
lanes. The existing sewerage network consists of 36.11 Km in length.

Present Disposal
Area is connected with Primary and secondary sewerage network lines. But at some places Sewage
disposal is connected with storm network or disposed off in natural drains or in street open drains.

Gap Assessment
 Sewerage System :The Sewerage system in Project area has been laid during the Holkar state in
1936. Overall city is not covered with sewerage generation and most of the lines are old and not able
to cater the sewage. Hence, augmentation of sewerage network is required.
 Sewerage Collection :At per present scenario, primary sewerage network is laid under JNNURM
and collection system was developed by IDA & IMC in patches. The linking between Secondary to
primary network is lacking. At few places, the secondary networks are disposed off in natural
drain. However, to stop this disposal IMC has initiated nallah tapping project and other project to
connect such disposal and connect the collection system to the primary network so that complete
sewer will carry through the pipe and will be treated at STP.
Future Demand
Based on the demand calculation of water and standard assumption of sewage generation @ 80%
of water demand, total sewage generation is calculated to be 21 MLD in 2020. The generation in
2035 and 2025 is calculated to be 26 MLD and 31 MLD respectively.

Table: Generation of Sewage in Future

Year 2020 2035 2050

Population 166349 205550 249687

Total Area in ha. 300.27 300.27 300.27

Total Water Demand 28.1 34.69 42.09

losses 15% 23.89 29.49 35.78

Water Supply Rate(Say) 144 144 144

Sewerage generation (80%) 115.2 115.2 115.2

Sewerage generation in MLD 19.16 23.68 28.76

infiltration in MLD (6000 liters/Ha./day) As per CPHEEO 1.8 1.8 1.8

para 3.2.7

Total 20.96 25.48 30.56

 Table: Generation of Sewage in Future

Year 2020 2035 2050

Total Sewerage in MLD (Say) 21.00 26.00 31.00

LPCD Rate for Sewer generation(Say) 126 126 126

  SOCIAL INFRASTRUTURE

Around 41 ha of land is under public and semi-public use of land in ABD area. The table below
highlights the area under various subcategories of public and semi-public use of land. Although area
requirement under various social facilities have been calculated, the area under consideration is too
congested and there is almost no land available for new development. In such a situation of brown
field development, where we have to retrofit the requirement of infrastructure, we have to go for
change in development control regulations to fit the area requirement. We may also go for multi-use
of same space for different activities.

Educational Facilities
Around 21.8 ha of land is under educational facilities in ABD area, which comes out to be 55.26% of
area under public and semi-public use. As per the standards of Indore Development Plan 2021, there
is a gap of 54 pre-primary and primary schools in ABD area. The issue being serious needs to be
considered on priority basis.

Table: Existing Requirement of Educational Facilities in ABD Area

Educational
Facilities Standard Pop./unit Required Existing GAP

Pre- 1 for 2500-3000 3000 40 4 36

Primary/Play/ Population
Nursery
School

Primary 1 for 3000-4000 4000 30 12 18

School Population

Higher 1 for 7500-10000 10000 12 14 -2

Secondary Population
School
 Table: Existing Requirement of Educational Facilities in ABD Area

Educational
Facilities Standard Pop./unit Required Existing GAP

School for 1 for 45000 45000 3 1 2

Physically Population
Challenged

College 1 for 0.8-1 lakh 100000 1 1 0

Population

Healthcare Facilities
Around 3.2 ha of land is under healthcare facilities in ABD area, which comes out to be 7.74% of
area under public and semi-public use. It is to be noted that the facilities highlighted in bold
(physiotherapy centre, blood bank, pathology, pet clinic, nursing home and naturopathy centre)
belongs to private sector business and hence land/space need not to be reserved for such facilities.
The condition of this sector is acceptable based on future demand expect requirement of polyclinics.

Table: Existing Requirement of Healthcare Facilities in ABD Area

Healthcare Facilities Standard Pop./unit Required Existing GAP

Physiotherapy Centre* 1 for 0.25 Lakh 25000 5 – 5

Population

Blood Bank/ Pathology 1 for 0.25 Lakh 25000 5 – 5

Centre* Population

Pet Clinic* 1 for 0.25 Lakh 25000 5 – 5

Population

Health Centre 1 for 0.5 lakh 50000 2 4 -2

Population
 Table: Existing Requirement of Healthcare Facilities in ABD Area

Healthcare Facilities Standard Pop./unit Required Existing GAP

Nursing Home* 1 for 0.5 lakh 50000 2 4 -2

Population

Polyclinic 1 for 0.5 lakh 50000 2 – 2

Population

Hospital (0-30 beds) 1 for 0.5 lakh 50000 2 2 0

Population

Hospital (30-100 beds) 1 for 1 lakh 100000 1 6 -5

Population

Hospital (100 + Beds) 1 for 1 lakh 100000 1 2 -1

Population

Naturopathy Centre* 1 for 1 lakh 100000 1 – 1

Population

*Private sector facilities

Socio-cultural Facilities
There is a remarkable gap in provision of socio-cultural facilities as shown in the table below. This
sector needs attention, while planning for retrofitting/ redevelopment of ABD.

Table: Existing Requirement of Socio-cultural Facilities in ABD Area

Socio-Cultural Facilities Standard Pop./unit Required Existing GAP

Religious Building* 1 for 5000 Population 5000 24 77 -53

 Table: Existing Requirement of Socio-cultural Facilities in ABD Area

Socio-Cultural Facilities Standard Pop./unit Required Existing GAP

Community Centre & 1 for 10000 10000 12 1 11

Library Population

Conference Hall 1 for 0.5 lakh 50000 2 – 2

Population

Club 1 for 0.5 lakh 50000 2 – 2

Population

Religious/ spiritual 1 for 1-3 lakh 150000 1 – 1

centre* population

*Private sector facilities

Public Safety
The condition of public safety facilities are acceptable in the study area.

Table: Existing Requirement of Facilities for Public Safety in ABD Area

Public Safety Standard Pop./unit Required Existing GAP

Police Chowki 1 for 40000-50000 population 50000 2 1 1

Police Station 1 for 0.75-0.90 population 90000 1 2 -1

Other Facilities
There is a remarkable gap of LPG godowns and taxi and bus stands as per the standards of Indore
Development Plan 2021.
 Table: Existing Requirement of Other Facilities in ABD Area

Other Facilities Standard Pop./unit Required Existing GAP

Milk Distribution Centre* 1 for 5000 5000 24 4 20

population

LPG Godown 1 for 4000-5000 5000 24 – 24

population

Taxi and Auto Stand 1 for 15000 15000 8 3 5

population

Cremation Ground/ Burial 1 for 1.5 – 2 lakh 200000 1 2 -1

Ground population

Electric substation (66 1 for 1 lakh 100000 1 1 0

kW) population

Electric substation 1 for 7500-10000 10000 12 1 11

(11kW) population

*Private sector facilities

  SOLID WASTE MANAGEMENT

Swatch Bharat Mission (Clean India Mission)

On 2nd October 2014, the birth day of father of the nation, Mahatma Gandhi, the ‘Swatch
Bharat Mission’ (SBM) was launched by Govt. of India. This was given the shape of
mass movement with Prime Minister, Mr. Narendra Modi leading the mission. The
mission was split into two parts – urban and rural. In urban areas, the focus was on
building open defecation free (ODF) towns by constructing individual, community and
public toilets, and scientific solid waste management.
Indore today generates over 1,115 MT of garbage a day and all of it is collected from the
source whether it is a household or commercial establishment. The door-to-door service
was started in January 2016 as a pilot projects in two of the 84 wards in the city. It took
almost a year to achieve 100% door-to-door garbage collection. Indore through its
commendable collaborative efforts has achieved segregation of waste at source at 100%
of its household’s and commercial units.
Citizens of Indore played a significant role in making the city neat and clean. The
cleanliness scenario of Indore was changed by improved habits of its people. Within a
span of one year the Municipal Corporation successfully sensitized citizens for
segregation at source and not dumping garbage in open areas. The Swachhata story of
Indore is truly transformation through community participation.

Door to door collection

Indore has been divided into 19 zones and 85 wards. Each ward has on an average 6,000
households and 600 commercial establishments (part of 88 notified commercial areas). In
Indore, waste is generated from various sources including households, commercial areas
and other institutions like RWAs, hospitals, hotels among others. The households or
residential complexes are covered by the door to door collection system while the semi
bulk and bulk generators are covered by the bulk collection system. Indore ensures the
100% coverage of wards through its door to door collection system.
Earlier, household waste collection system prior to 2016 was not so good. Solid waste
management was carried out in three stages as explained below.

1) Primary collection: Household waste was collected in some locations by municipality

workers and in others through private arrangement by housing colonies.
Private waste collectors were called “Jagirdars”. They had very poor service quality
levels and often dumped the garbage in open government land/ empty plots leading to
health hazards for citizens.
In general, the waste collected was put in dustbins along main streets. The city had 1380
dustbins with some of them in very poor shape. These dustbins would often overflow
creating an ugly look around the city. Stray animals (cows, pigs and dogs) would feed on
this garbage. Some of these animals (cows and pigs) were looked after by the Jagirdars
who could get additional income by milking the cows or selling the animals for meat.
They had a vested interest in not keeping the localities clean so that the animals could
feed on them and reduce their maintenance cost on these animals.
2) Secondary collection: From the central dustbins, waste was removed by a private
contractor A2Z Infrastructure Limited and moved to open dumping ground in to
Devguradia. A2Z was facing a severe financial crisis leading to severely affected
secondary waste transportation system. Their financial woes were reflected in the poor
maintenance
of vehicles managed by them and irregular service leading to accumulation and
overflowing of dustbins.
The combination of poor collection and transportation of household waste lent a filthy
look to the city. In addition open defecation was prevalent in slum areas as the
municipality had not provided enough public toilets for such people to use. Even with the
city areas, cleanliness of public toilets was improper leading to open defecation by other
citizens as well.
The Mayor expressed her concern about cleanliness to the commissioner and
apprehensions about continuing with A2Z which led to a termination of the contract in
August 2015, few months after Mr. Manish Singh joined as Municipal Commissioner of
Indore.
Implementation of D2D collection system – In order to implementation successful door
to door collection system, an identification study had to be carried out which helped to
figure out the amount of waste generated at each ward and the population of each ward.
On that basis, a detailed route plan was prepared to cover all wards. Based on the route
plan, a detailed vehicle and staff deployment plan was implemented in order to meet the
waste collection demand of each ward.

The door to door collection is done through the use of partitioned vehicles. There are
three separate collection bins for wet, dry and domestic hazardous waste in each tipper.
These tippers carry the waste from households to the transfer station, from where the
waste is transported to the trenching ground in hook loaders. All vehicles used in the
collection and transportation system are monitored by a GPS enabled tracking system.
The GPS system is constantly monitored by the monitoring cell. Any route deviations by
particular drivers are penalized and multiple deviations is also grounds for termination.
The wet waste from the domestic generators is collected through the Door to Door
Collection System. The door to door collection system has been deployed by IMC to
collect the waste from domestic generators and commercial areas in Indore. The waste is
collected through partitioned vehicles known as ‘Tippers’ and transported to the Garbage
Transfer Stations for secondary collection.
The wet waste from semi bulk generators generating 25 to 100 kg of waste is collected
through the Bulk Collection System. The bulk collection vehicles consist of a dumper
which is used to collect wet waste and a compactor which is used to collect dry waste.
These vehicles move in pairs as per a predefined deployment plan. These vehicles on
completing their collection route transport the waste straight to the central processing
plant. The bulk generators generating more than 50 kg of waste is comes under the
category of bulk garbage generators. As per the GoI guidelines, it is mandatory for these
generators to process their wet waste on-site. Hence wet waste is not collected from these
generators.
The wet waste collected by the door to door collection vehicles is transported by the
tippers to one of the eight transfer stations. At the GTS, the tippers unload the wet waste
into dedicated compactors which compress and load the wet waste on dedicated hook
loaders. The details of all the incoming waste collection vehicles are logged in the log
books at the
GTS. The bulk collection vehicles do not travel to the GTS but straight to the processing
plant after completing their respective collection routes.

The Weighment Bridge facility is established at the central processing plant. This is the
first point of interaction for all the vehicles incoming at the plant. This is a computerized
facility where the weight of all the wet waste that is being collected by the door to door
collection and the bulk collection system is brought to be weighed before it can move to
the processing plant.
The wet waste is processed in two ways i.e. Central Processing Plant & at Decentralized
Waste Processing Units. All the wet waste of the bulk generators (50 kg and above) is
processed at their premises, so this waste is not processed at the central processing plant.
The wet waste from the GTS (D2D Collection) and semi bulk collection (25 to 100 kg) is
transported to the central wet waste processing plant, where it is processed into compost.
 Dry Waste: Dry Waste is defined as the “waste other than bio-degradable waste and
inert street sweepings and includes recyclable and non-recyclable waste,
combustible waste and sanitary napkin and diapers, etc.”.
The Domestic Hazardous Wasteconsists of material as sanitary pads, lead acid batteries,
etc. This waste is collected in a separate bin which is attached at the back of the waste
collection vehicle.
This waste generated as part of the dry waste is explained below.
 The dry waste, similar to wet waste, is collected through door to door and bulk collection
systems. The dry waste produced by domestic generators is collected through tippers and
dry waste generated by all bulk generators is collected through the bulk collection
system. The domestic hazardous waste is collected in a separate Third Bin which is
attached at the back of the door to door collection tipper.
 The GTS is used for secondary collection of waste. The dry waste is unloaded into
dedicated compactors, compressed, loaded onto dedicated hook loaders and transported
to the central processing plant.
 The DHW is transferred into drums which are then sealed and weighed on the spot. This
is done by the staff of an external agency that is managing the Central biomedical Waste
Treatment Facility. On weighing the staff of the agency provides the GTS staff with slips
where the collection time, date and weight of collected waste is recorded. The waste is
then transferred to the facility in designated vans.
 The waste is then transported to the Weighbridge Facility. This facility is located at the
central waste processing plant and is the first point of interaction for all the vehicles
incoming at the plant. The computerized facility records the weight of all the dry waste
that is being collected by the door to door collection and the bulk collection system along
with other details as vehicle in-out time, registration number, source transfer station, etc.
 Indore has central dry waste processing facilities at Deveguradiya. At these facilities the
dry waste is segregated into different components as metal, rubber, board, plastic, etc. this
segregation is done by the 343 rag pickers employed at the two Material Recovery
Facilities at the plant.
The Domestic Hazardous Waste is sent straight from the GTS to the Central Domestic
Hazardous Waste Treatment Facility to be incinerated. This facility is managed by an
external contracted agency. The facility is used for the treatment of biomedical and
domestic hazardous waste. At this facility the waste is incinerated.
In dry waste processing, Inert is recovered at both the MRFs. The inert is then transferred
to the sanitary landfill at the same complex. Before the transfer, the inert is weighed at the
weighbridge and logged in the system.
The remains of Domestic Hazardous Waste, which are left after the waste is incinerated,
are also sent to be landfilled. This is a separate landfill facility meant exclusively for
hazardous waste and is termed as hazardous landfill.
The detailed aspects are described below:
Waste Generation & Segregation: The waste is generated in Indore in segregated form.
The waste generators have been classified as domestic, semi bulk and bulk generators.
Domestic generators are the generators that generate less than 25 kg of waste per day.
Generators that generate 25-100 kg of waste per day have been classified assemi bulk
generators. The generators generating more than 50 kg of waste have been classified as
bulk generators.
The waste is generated in segregated form as wet waste, dry waste and domestic
hazardous waste by the domestic generators. The bulk generators segregate the waste as
wet waste and dry waste.
Waste Collection & Transportation: The waste is collected in segregated form by
partitioned tippers from domestic generators. These tippers have been partitioned in the
ratio of 50:50, 60:40 or 85: 15. The wet and dry waste is collected by these vehicles in
separate chambers. The domestic hazardous waste is collected in a separate bin that is
attached at the back of the tipper. The tippers have a predefined collection route which
has been defined in their deployment plan. The tippers on completing their collection
routes, move to their designated GTS and offload their waste in the designated
compactor. The compactor compresses the waste and it is loaded on the hook loader to be
transported to the central processing plant.
The waste from the bulk generators is collected through the bulk collection system
wherein two vehicles are deployed to collect wet waste and dry waste separately. The
bulk generators are further divided into two categories as per the quantity of waste
generated. The first category consists of generators that generate25 to 100 kg of waste.
These are small semi-bulk establishments like coffee shops, small eateries, etc. From
these generators, both wet and dry waste is collected in segregated form by dumpers and
compactors that move
 in pairs collecting waste along their route. In the second category, the generators
generating more than 100kg waste have been placed. These generators are hotels,
marriage gardens, RWAs, etc. Only dry waste is collected from these generators as they
treat the wet waste generated by them onsite.
C) Weighbridge: The weighbridge facility at the processing plant is a computerized
facility and the first point of interaction for all vehicles incoming to the plant to offload
their waste. All the incoming vehicles are waste upon entering the plant and after they
have offloaded the waste to determine the waste that has been brought by them. Then a
receipt is generated and recorded at the facility. This receipt depicts the quantity of waste
transported, type of waste, registration number of the vehicle, source transfer station and
the in-out time of the vehicle.
D) Waste Processing: The dry waste from both the transfer stations and the bulk
collection vehicles is offloaded at the MRF centers, where they are further segregated and
processed. The wet waste from the transfer stations and the bulk collection system is
offloaded for processing at the central composting plant at the site. The wet waste of the
bulk generators is processed on site by the respective generators.
The domestic hazardous waste is treated in a separate facility where it is transferred
straight from the transfer station in biomedical vans. The domestic hazardous waste is
incinerated at the Central Biomedical Waste Treatment Facility.
Garbage Transfer Station
Indore is one of the economically developed cities of Madhya Pradesh and is the financial
capital of the state. Indore is the 9th largest city in India with population of around 25
lakhs. The city has been divided into 85 Wards and 19 Zones as the operational area for
Solid Waste Management (SWM). In Indore, waste is collected in segregated manner i.e.
the waste is segregated at source by the generators. The total waste generation in Indore is
1115 MTPD. Out of the total waste 58.25% is the wet or organic waste, 41.75% is dry
waste and 0.5% is household hazardous and sanitary waste. The total wet waste
generation is 650 MTPD (Approximately) and dry waste generation is 465 MTPD
(Approximately). The collected waste is transported by the Tri-partioned garbage tippers
deployed in all 85 wards to the designated Garbage transfer station (GTS). Previously, the
waste was being transported to the centralized processing plant which is approximately
20-23 kms from the city. To strengthen and reduce the cost of the Secondary Collection
and Transportation System, IMC has constructed eight ultra-modern transfer stations of
three types of models such as Ramp based static GTS, portable Compactors based GTS
and semi portable Compactors based GTS installed by Hyva and TPS at different
locations mentioned below within the city:-
 Star Square
 Kabitkhedi
 F-sector, Sanwer Road
 Sangam Nagar
 Sirpur, Dhar Road
 Lalbagh
 Crystal IT Park
 Rajshahi, DakkanwalaKua

All of the above models have provision of segregated waste collection and transportation
through Hook loaders to the disposal site. There are two hoppers one for the collection of
dry waste (Blue colour) and second for the collection of wet waste (Green colour). The
MSW from door to door garbage tippers is collected in two steps. At first the dry waste is
off loaded in blue hopper and thereafter the wet waste is off loaded into the green hopper.
These hoppers are connected to blue and green containers respectively. The segregated
MSW is compressed into respective containers. When the containers are filled to
capacity, they are lifted by dedicated hook loader and sent to disposal site in a segregated
manner. The Hook loader carrying wet waste off load their waste directly to the
Centralized Composting Unit whereas dry waste is off loaded to the Material Recovery
Facility 1 / Material Recovery Facility 2 at the disposal site.
The bucket for the sanitary waste and domestic hazardous waste is off loaded into
dedicated drums and is transported to Common Biomedical Waste Facility (CBWTF)
as per the rules covered under Biomedical Waste Rules 2016 only on regular basis.
Open Defecation City
Open defecation is due to lack of toilets and habits of people. Besides construction of
toilets education was an important part of the mission ODF. In October 2016 NGOs were
appointed by the IMC based on the strict criteria of turnover and urban planning
experience. The main task of NGOs was to identify key ODF spots in and around the
city. The cleaning staff identified 72 critical ODF spots in the city. NGOs played a very
significant role in terms of identifying ODF spots and informing about them to the
authorities. The major success for ODF came through these NGOs who did a great job in
identifying critical ODF spots and bringing out behavioural change among general
public. Open defecation refers to the practice whereby people go out in fields, bushes,
forests, open bodies of water, or other open spaces rather than using the toilet to
defecate.
Indore, 72 OD spots have been identified after the survey conducted in November, 2016.
In order to eliminate the 72 OD spots, a complete strategy was formed by Indore
Municipal Corporation.
Some actions undertaken to make Indore ODF were:
 Devising strategy and action plan for identified 72 critical OD spots.
 Shifting of 5000 slum households to non-occupied Basic Services for Urban Poor
(BSUP) flats within a year.
 Strict action and monitoring by officials of the IMC against defaulters and spot fine
issued to over 500 defaulters.
 Dedicated ODF triggering and monitoring activities by 6 NGOs and 400 officials of the
IMC.
12343 IHHL have been identified to be constructed out of which 12343 in total have been
constructed.
128 Community toilets have been identified to be constructed and out of which 128 in
total have been constructed.

189 Public toilets have been identified to be constructed and till date, 189 have been
constructed.
Modular toilets have been constructed in places where slums have been developed on
private land, disputed land and transit settlements. This helped in tackling the sanitation
challenges imposed by people living on illegally occupied lands, construction workers,
nomadic tribes, truck parking areas etc. for whom constructing permanent toilet
complexes is not feasible. Once these slums are relocated the modular toilets can be
disassembled and used where required. IMC mandated that all construction sites shall
provide sanitation facilities for its workers through a notification.

17 mobile toilets have been developed by IMC for use at open area functions and events
such as marriages, political gathering, marathons etc. This modular toilet have been
available for the citizen of Indore on chargeable. This charges are approved from Mayor
in Council. For these mobile toilets, proper cleanliness with adequate water supply as per
the SBM guidelines is ensured.

Creating Awareness: Information, Education and Communication (IEC)

 Indore’s plan to fight open defecation consists of multiple strategies with respect to
creating awareness. It is not only important to build the relevant infrastructure but also
essential to create awareness among the stakeholders involved, stakeholders being the
“citizens of Indore”. The key activities and initiatives undertaken are detailed below:

Triggering Activities and Monitoring

 Triggering activities in Indore are specifically done for elimination of OD spots. Through
these activities, awareness against open defecation is done by including the OD spots in
the action plan and then turning those spots into Non-OD spots by performing triggering
activities at the spots themselves.
 Under triggering activities, actions were taken to eliminate 72 OD spots that were found
in different locations and the section below details all the actions:
 Lightening of the OD spots was done.
 Duties were assigned for each of the OD spots round the clock and strict spot fine was
imposed on anyperson practicing open defecation.
 From September, 2016, 100% of municipal staff was involved in triggering activities for
four months. Apart from Municipal staff, active involvement by Mayor, MLAs and ward
councillor wasalso into pace. Zone wise team was also formed to carry out the triggering
activities.
 Target OD spots were essentially monitored with essential OD targets being at railway
tracks, Bus stands, Transport area and major entry points of the city.
 Banners indicating bad practices were placed at OD spots.

Awareness Campaign
From IEC to Behavioral Change – The Secret of Indore’s Transformation
Information, Education and Communication (IEC) is the key to behaviour change
whichlies at the foundation of making a success of Swachh Bharat Mission.
IMC adopted and undertook a range of IEC activities ranging from traditional to
audiovisualto print and electronic media to social/digital media to change the behaviour
ofdifferent segments of population and those who associated with different sectors viz.
hotel and restaurants, hospitals, industry, transportation, commercial complex, park and
entertainment, etc. A brief description of some of the novel IEC measures taken up
byIMC for behavioural change in Indore is given below.
Grassroots innovations street plays, Wall paintings, FM radio constantly upgraded its
content itself through incorporating new thematic messages to be communicated and
utilizing creative ways of undertaking the same. Cultural events such as Ganesh festival,
Dusshera, Gandhi Jayanti were utilized as events to spread the swachhata message. An
important aspect related to IEC was its integration into monitoring activities. These
activities verified (monitored) the current status of service delivery.
Verification process took place through different means. These included a) 311 app for
service delivery, b) surprise checks through online site visits, c) monitoring staff
attendance through biometrics. 311 app has emerged as an important means for
registering complaints
 emerging from different residential areas. The complaints are addressed in quick
turnaround time. The status of complaints registered and addressed is monitored by the
Municipal Commissioner.
IEC was aimed at educating citizens on whom to reach out for availing services as well as
articulate issues. The success of Swachh Indore depended on the nature of collaboration
between service providers (community associations, citizen volunteers,NGOs) and IMC
official machinery (CSI, Zonal officers and core IMC officials). While certain IEC
media, such as nukkad nataks, rallies, swachhata samitis connected citizens with service
providers
– on the other hand technologies such as 311 App andwalkie- talkies helped in directly
connecting with the IMC official machinery.
Hence, IEC was designed in a manner to build the capability of the citizen to reach out to
service providers and official IMC machinery. For example, an aspect of solid waste
management was recycling the waste to prepare compost. Linkages were created
withDepartment of Chemicals and Fertilizers for preparation of compost. Linkages were
strengthened with Department of Agriculture for ensuring supply of the compost to the
farmers in neighboring locations.

The NGOs through IEC not only communicated how waste can be recycled but also how
to prepare compost and how these can be beneficial to other stakeholders. Hence a cross
partnership was established where the waste turned into a value product serving the needs
of others. Alignment was thus built between different stakeholders –the waste generators,
waste collectors, waste processors and users of value addedproducts of recycled waste.
The IEC innovation ensured that these are communicatedto the citizens as to how the
current set of Swachh activities align with policies,departmental efforts and has beneficial
effects on other stakeholders.

Waste processing and final disposal

Before the upgradation was undertaken to Devguradia trenching ground it was simply a
dumping ground on the outskirts of Indore. It used to emit foul smell and citizens living
around the place made complaints to shift it to some other location. There were constant
fires at the location leading to further pollution in the city. Upgradation work has been
carried out in the area:
 Upgradation of processing plant at Devguradia disposal site has been done.
 New weigh bridge, entry gate, green belt, service center, boundary wall and construction
of internal roads at waste disposal site has been done.
 CCTV cameras have been installed for surveillance at waste disposal site.
 Waste collection areas have been divided into sectors for efficient working of the
cleaning staff.

Upgradation of trenching ground

 Two engineered landfill of 6.25 acre each has been constructed and are used as and when
required.
 Bioremediation of 200,000 MT waste dump on 5 acre land has been achieved.
 Two weigh bridges have been constructed.
 Service station has been established where 6 vehicles can be serviced at a time.
 Plastic collection waste center has been established
 Fire hydrant system has been established for fire fighting
 For small repairing in vehicles work shop has been established
 Cement concrete road with drains and electrification with lighting has been done for
better working of waste vehicles
 Green belt has been developed inside and outside the disposal site
 Boundary wall has been constructed around the waste disposal site

Establishment of small composting units for schools, marriage gardens, hotels and 3
vegetable markets

The small composting units have been established to improve solid waste management at
the source itself: Khajrana Ganesh&Ranjeet Hanuman temple, school, marriage garden
and hotel, and vegetable markets at Rajkumar and Nandlalpura, municipal gardens and
parks, Zoo.

Biomethanation Plant for wholesale Vegetable and fruit Market

Choitram Mandi is known to be the largest mandi in Central India. Approximately 20-25
MTPD fruit and vegetable waste is generated on daily basis. Earlier, the waste was
collected and transported to the centralized waste processing and disposal site of IMC,
which incurred heavy transportation and manpower cost. Hence, IMC under its policy of
promoting decentralized treatment of organic waste established Bio-methnation plant
(Bio- CNG Plant) of 20 MTPD capacity. Through tendering process IMC appointed
Mahindra & Mahindra Ltd. Mumbai to establish the plant, which was commissioned in
December 2017. The overall project cost is Rs. 15.00 Cr out of which Rs. 7.2 Cr. VGF
was provided by IMC. The concession period of the project is 15 years.
Presently all the fruit and vegetable waste generated at Choithram Mandi is being
collected and processed in the Bio CNG plant. Approximately 800 kg of purified and
compressed Bio CNG having 95% pure Methane gas is generated on daily basis. The
pressurized Bio- CNG gas is used as a fuel to operate approximately 15 city buses. The
digested slurry is passed through solid liquid separation unit, filtered liquid is used in
slurry making and the remaining solid are dried and converted into organic compost.
Plastic waste collection centre
With IMC taking over the waste collection, rag pickers were rendered jobless. The rag
pickers have been re-oriented and are now working at plastic waste collection centre with
the help of NGO Sarthak and Basix.
Plastic waste collected at plastic waste collection centre is disposed off by two different
methods: (i) Sold to cement plant at Neemuch and
(ii) Sold and used by M.P. Rural Road Development Board for construction of roads. Ten
roads have been constructed with in Municipal Corporation by using plastic waste.

MECHANISED ROAD CLEANING

Respirable suspended particulate matter is an important parameter used by pollution
control board to check the quality of sanitation and solid waste management in the city.
Initially, the RSPM was very high in Indore at the level of 140-145 Microgram per CuM.
One of the reasons for this high RSPM was dusty roads. Cleaning the roads manually was
a difficult task in the main areas which are busy during most of the day. Night road
sweeping was a critical aspect of road cleanliness.
 A contract was issued to outsource this activity in Sept. 2016 after following due process
of tendering. The contract ensured that high end machines were to be used for cleaning.
International waste management a company from Kuwait quoted very low rates and their
tender was selected.
The IMC was able to get their service at competitive price of Rs.0.7 million per month.
They make the use of Elgin Sweeper Company’s (USA) machines 12 which are highly
reputed in terms of quality standards. Their machines have sturdy vacuum suction and
very strong brushes. From October 2016 these machines were extensively used in the city
and around 2400 dumpers of waste was taken out.
By December 2016 the dust in the city was substantially reduced. This international
waste management company had a very good experience in litter picking. When they
performed the task of litter picking they did it so efficiently that it motivated the cleaning
team of the IMC to do a better job.
Some of the features of road cleaning service were:
 Road sweeping of 450-500 Kms per day is done with ultra-modern road sweeping
machines (USA make, Elgin machines) during night between 10.00 pm to 6.00 a.m.
Twelve such machines were operational in May 2017.
 Litter picking is done on both sides of the road up to 10 meters
 Road sweeping on 1710 Kms roads less than 24 m width is done manually by sanitary
workers of the IMC.
 Day time morning 8 am, evening 4 pm approx 20 kms of road sweeping and litter picking
is done by Municipal Corporation owned TPS company road sweeping machines.
Due to Mechanical road sweepingRSPM level has come down from 142 Microgram
per CuM in 2014 to 76 microgram per CuM in 2017. This has made city dust free
and has resulted in improvement of health index of the city.
Gap Assessment
To overcome all the deficiencies of present system and to establish soild waste
management system of Indore city as per and Solid Waste Management Rules 2016
following actions are required.
 100% door to door collection and storage of waste.
 To make city bin free so as no storage of waste can be done along roads.
 Fixing of litter bins in all commercial areas.
 Establishment of modern transfer stations at strategic locations.
 Establishment of waste to energy plant.
 CONCLUSION
The smart cities concept has gained a lot of attention lately and it will most likely
continue to do so in the future. Cities are publishing smart plans, related
conferences are trending and more and more books are being written on the
subject.

Smart technologies can provide solutions for cities by helping them save money,
reduce carbon emissions and manage traffic flows. But the complexity of the
agenda is hindering its progress. It involves a large number of stakeholders (local
authorities, citizens, technology companies and academics) each having their own
vision of what a smart city should be; most of the debate gets bogged down on
trying to understand what ‘smart’ means rather than focusing on how it can help
cities meet their goals. Moreover, since the market for smart technologies is
relatively new, it needs new business models and ways of working which are yet
to be developed and implemented.

At present, this market is getting substantial support from the UK Government.

Cities, the private sector and communities are increasingly recognising that they
need to work together in order to make the most of the smart agenda.

Cities should find their own definition of what ‘smart’ means, mainly by:

Integrating smarter technologies with their economic development and public

services plans and considering how technology or use of data might help them
achieve existing objectives more effectively
Focusing on pragmatic approaches
Adopting a participatory approach to setting and delivering strategies and
initiatives.
Cities can also start joining up efforts across departments, releasing more of their
data, learning from international case studies on what works and what doesn’t,
joining new networks, and collaborating with the private sector and other partners
to test products and identify new business models to take projects forward.

The private sector should:

Work in partnership with cities on designing products and services that are
financially viable and respond to local needs and challenges
Publicise international solutions that might be replicated in the UK and partner
with cities to test new products
Work with relevant parties on identifying and building the business models needed
to enable to take projects forward.
The Government should continue to make funding available to test new products
and initiatives and also make sure that:
 Efforts are coordinated rather than isolated (across the different Catapults for
example, where there is currently a risk of unintended duplication)
Initiatives like the Smart Cities Forum involve representatives and gather insights
from all the relevant sectors
Interventions stay flexible and steer away from focusing on certain
sectors/initiatives, recognising that cities have varying needs and challenges

 REFRANCE

https://www.smartcityindore.org/
 JCEI’s JAIHIND COLLEGE OF ENGINEERING,
KURAN

DEPARTMENT OF COMPUTER ENGINEERING

CERTIFICATE
This is to certify that the Audit Course
IIIAC3IV(210251) Report
Entitled
“SMART CITIES”

SUBMITTED BY
Mr.NARVEER OMKAR DNYANESHWAR
Is a bonafide work carried out by student under the supervision of Prof. A. A. Khatri and it is
submitted towards the partial fulfilment of the requirement of Second Year of Computer
Engineering.

Prof. A. A. Khatri Prof. D. N. Wavhal

Subject Teacher Head of Department
Dept. of Computer Engg. Dept. of Computer
Engg Dr. D. J. Garkal
Principal
JCEI’s JAIHIND COLLEGE OF ENGINEERING, KURAN
THANK YOU!!!!