Failure Mode and Effects Analysis - FMEA

FMEA "Failure Mode and Effects Analysis (FMEA) was one of the first systematic techniques
for failure analysis. It was developed by reliability engineers in the 1950s"

Aims: Step 3:
_Support quality management Identify potential causes of failures.
_Avoid or reduce risk
Step 4:
Areas of Application: Evaluate the likelyhood of the failures, the severity, and the likelyhood of detecting
_Planning, analysis and optimization of processes the failure before the delivery of products and services.
_Product development
_Construction and planning Calculate the
_Manufactoring
_Project management Step 5:
Develop actions to reduce the failures..
Step 1:
Collect potential failures.. Step 6:
Evaluate the potential actions. Select and apply selected actions.
Step 2:
Describe potential effects of failures.
 FMEA: Id

FMEA Process-FMEA
x Product-FMEA

Name/Department: Process/Product: Author: Date: Review Date/Number:

Potential Effects Potentials Causes Current State Improved State

Component/Function Potential Failure
of Failure of Failure Current control O* S* D* RPN* Recommended Action Responsible Action Taken O* S* D* RPN*
No Answer on Develop roles and
1. Requests of Customers No Order No person available 3 10 10 300 1 10 10 100
Requests responsibilities

Delay in handling Customers cancel Lack in human

2. Incoming orders no 4 10 10 400 1 10 10 100
orders orders resources

3. Incoming orders Orders get lost No order Document handling 1 10 10 100 1 10 10 100

Return, correct Wrong data in

4. Delivery Wrong address 2 7 10 140 Train staff Training 1 7 10 70
address, shipment database

Complaints,
5. Delivery Damage of goods Bad packaging no 2 8 10 160 Improve packaging 1 8 10 80
compensation

6.

7.

8.

9.

10.

O* ... Occurrence S* ... Severity E* ... Detection RPN* ... Risik Priority Number

Likelihood of Failure Serverity of Failure Likelyhood of Detection before

delivery to the customer
very low =1 no discernable effect =1 high <= 1000
low = 2 - 3 annoyale =2-3 high =1 moderate <= 250
moderate = 4 - 6 loss or degration of secondary function = 4 - 6 moderate = 2 - 3 low <= 125
high =7-8 loss or degration of primary functions = 7 - 8 low = 4 - 6 none = 1
very high = 9 -10 very high: affects safety and/or regulations = 9 -10 very low =7-8
unlikely = 9 -10
 FMEA: Criticality Analysis

FMEA FMEA Id

Component/Function Potential Failure RPN* ... Risik Priority Number

Criticality Analysis
No Answer on
1. Requests of Customers high <= 1000
Requests 1 moderate <= 250
low <= 125
none =1
Delay in handling 1000
2. Incoming orders 10 2
orders

800
3. Incoming orders Orders get lost
600

4. Delivery Wrong address

400
9 3

5. Delivery Damage of goods 200

Current State
0 Improved State
6.

7. 8 4

8.

9.
7 5

10. 6