Professional Documents
Culture Documents
Misamis Occidental
References
Theoretical/Conceptual Framework
Transfer the theories from the related literature --- to theoretical framework
Significance to:
- Individuals
- Departments
- Organizations
Definition of Terms
0
- Effectiveness
A Thesis Presented to
Medina College
Ozamiz City
In Partial Fulfillment
1
Of the Requirements for the
November 2021
Chapter 1
INTRODUCTION
development and change management. Consultants and managers are expected to make
strategic decisions that affect organizational performance. During the past few decades,
success, there are strategic decisions that map organization’s path in accomplishing its
goals as set by the top management level. If the decision-making quality is not sustained,
it can lead to a chaotic organizational failure. Managers and consultants need substantial
amount of facts and figures before making any formal decisions and there is no guarantee
According to Arasa and Kobonyo (2012), the importance of strategic planning can
2
formulation, and linking goals to budgets and strategic planning process. The strategic
planning process begins with the setting of organizational goals. The linkage between
commitment and involvement across all levels of the organization, overcome inherent
problems such as; rivalry among departments, resistance to change, resource requirement,
resources allocation and so on. The strategy initiatives and directions set up by firm
management in the form of mission and vision statements and targets for cost saving,
constraints and objectives that bounded and directed strategic choices.” Managers are
responsible to make choices on daily basis and communicate their directions with the rest
of the employees.
organization as measured against its intended outputs (or goals and objectives).
assets, return on investment); product market performance (sales, market share); and
shareholder return (total shareholder return, economic value added). Specialists in many
is the most used dependent variable in organizational research today yet at the same time
it remains one of the vaguest loosely defined. The biggest challenge to organizational
3
performance is the external environment. All organization operates in an external
increase effectiveness and efficiency to improve the ability of the organization to deliver
Idurno, 2009).
On the other hand, aside from organizational performance which have been
considered.
found that productivity is affected by relatively few influencers, and workers are
generally aware of what those influencers are (Armstrong, 2006; Clawson & Newburg,
2005; Hankin, 2004; Newstrom and Bittel, 2002; Williams, 2003). Based on such
insight, a study was implemented to directly identify those factors that most influence the
productivity of the more than five million workers in state governments in the United
productivity limiters operative in the government workplace will yield opportunities for
4
Past studies have showed that organizations that operate within developed
strategic plans are more likely to survive the market competition while improving their
performance (Kathama, 2012; Bulle, 2012). Even with existence of such evidence in the
literature, there are still organizations that either do not have a strategic plan or do not
develop strategic plan with a view of making managerial and administrative tasks easy
consequences of formal strategic planning (Thune and House, 1999; Ansoff et al., 2000;
Herold, 2001) and over 40 planning-performance studies have appeared since that time.
However, in recent years this line of research has slowed to a trickle and with good
contradictory findings, drew heavy criticism for inadequate methodologies and had little
1987).
strategic planning on performance for the office of human resources of the province of
Strategic planning can be defined as the process of using systematic criteria and
5
Pearce and Robinson, 1994). Strategic planning is a process by which organizations can
envision their future and develop the necessary procedures and operations to influence
and achieve that future. As in many other fields, strategic planning professionals often
cloak their work in pseudo-scientific jargon designed to glorify their work and create
client dependence. In reality, strategic planning processes are neither scientific nor
complex. With modest, front-end assistance and the occasional services of an outside
facilitator, organizations can develop and manage an on-going and effective planning
program. Strategic planning consists of a set of underlying processes that are intended to
This is quite different from traditional tactical planning that is more defensive based and
depends on the move of competition to drive the company’s move. In business, strategic
planning provides overall direction for specific units such as financial focuses, projects,
improvement when there is consensus about mission and when most work procedures
strategies and setting policy guidelines (Stevenson, 2012). Corporate mission refers to
the purpose for the organization’s existence. It tells what the organization is providing to
the society, objectives tell what is to be accomplished, strategies state how the mission
and objectives will be achieved, and policy serves as a broad guideline for decision-
6
Organizations that do strategic planning significantly outperform those that do not
have strategic plans since they spent most of their times realizing and reacting to
unexpected changes and problems instead of anticipating and preparing for them and are
organizational direction; focus drives performance and performance drives results (Taiwo
Strategic planning has become a must for organizations in the time of global
considered a key determinant of the survival and success of firms (Mazzarol et al., 2009).
until their firm is well established raises a question as to the relative importance of
The field of strategic planning is largely concerned with how companies or organizations
generate and sustain competitive advantage to achieve the desired performance through
Changes in the organization environment are leading to new and greater demands
on strategic planning systems. Moreover, given that strategic planning’s sole purpose is
of the strategic planning process would appear to be a key managerial task. However, as
proven by various studies, many organizations do not perform the task (Philipps and
7
constraints, institutional and capacity gaps including poor leadership and governance in
strategic plans that have enabled them to deal with the stated challenges hence realizing
an improved performance (Awino et al., 2012). However, some organizations have not
plans or cost controls are initially provided on an irregular basis and strategic planning
instruments are only used by a small number of individuals and developed out of feelings
Evered (2000), suggested that the different uses of the term strategic planning
vary from broad ones (which include the purposes of defining purpose, objectives and
goals) to very narrow ones (namely, those that deal with the means for achieving given
strategy, Bozeman’s definition is a narrow one; one that assumes an ultimate mission of
determining how to take the organization from where it is today to where it ought to be in
the future. Strategic planning therefore defines the specific approaches or game plan for
8
Mintzbery and Quinn (1991) effective strategy planning contains three essential
elements: the goal co-objectives to be achieved; the policies guiding or limiting action;
and the major action sequences that are to accomplish the defined goals within the limit.
on on-going process. It provides an overviewed and analysis of the business and its
means as a set of objective policies and plans that taken together define the scope of the
business enterprise and its approach to survival and success (Mluko et al., 1998).
specific goal in a competitive environment. Planning on the other hand, could be defined
as selecting from among alternative future course of action as a whole and for every
department or section making and determination of how the objectives are to be carried
out.
Rue and Byars (1997) have suggested four (4) major stages that should be
the organization strengths and weaknesses; and 4) match opportunities and capabilities.
stakeholder input is taken into account, the strategy is aligned across all city departments,
9
capital projects are linked to multiple plans, and all involved are bought into the strategy.
The good news is, it can be done and the process may be easier than one thinks.
The local government strategic planning process should follow the following
steps: 1) environmental scan; 2) writing the city strategic plan; 3) strategy roll-out to
Environmental Scan. When city/town managers and other executive leaders take
the first step. The environmental scan will require local governments to study and
analyze the current and emerging forces that exist within their municipalities internal and
current conditions of the city that may present potential opportunities, threats, strengths
Performing an internal analysis allows the employees to identify the strengths and
weaknesses of the organization, as well as the opportunities and threats that face the
organization. This knowledge aids the strategic decision making of management while
Although internal analysis can sometimes takes into account the actions of external
organization at hand. For example, internal analysis can allows an individual to identify
10
both strong and weak aspects of the organization, without taking into account the
reasons. The organization might be spending too much in some areas due to internal
inefficiencies, or, alternatively, the organization could be learning money on the table.
The only way to reveal these things – and get a true understanding of how resources are
The SWOT model is an excellent tool for internal analysis, since it encourages the
management to think about the organization and only the organization. The acronym
SWOT stands for Strengths, Weaknesses, Opportunities, and Threats, which are the four
factors one takes into account during SWOT analysis as one creates the SWOT table.
The strengths and weaknesses are very much internal. Neither the competitors
nor the external business environment can affect what the organization does well and
what the organization does poorly those things are entirely up to the organizations.
With the opportunities and threats – one can argue that SWOT analysis doesn’t
have an entirely internal focus. However, that simply depends on how one use it. If one
government regulations), the opportunities and threats categories can still provide
valuable insights to the internal aspects of the organization, in the context of strategic
management.
Unlike internal analysis, external analysis is less about the organization itself, and
more about its business environment (including its competitors). Examples of external
analysis would be the number of competitors entering your industry, the cost of materials
11
used to manufacture the products, or the regulatory frameworks set out by governments –
these are all examples of variables which are out of the organization’s control, and should
environment the organization operates in, in order to determine where opportunities and
threats to the city/town lie. Just like any organization, local governments are affected by
factors outside of their immediate control that they must prepare for. For example,
which can help identify external factors include: A PESTLE analysis which assist in
identifying the different areas that may impact the city; An External Stakeholder analysis
which allows to gather insight into the concerns and views of all external stakeholders of
formal strategic management are adopted, and also determined the relationship between
enterprises (MEs) using simple random sampling. Primary data was collected using a
study found out that the MEs have not fully adopted formal strategic management and
management.
12
Zamedi and Fedhi (2010) investigated the influence of strategic planning on
formulation as one of the dimensions of strategic planning. The study found that there
were positive and significant relationship between strategic planning and organization
processes that are undertaken in firms to develop strategies that might contribute to
performance. It also involves resource allocation, priorities, and actions needed to reach
strategic goals. Since most business had experienced loss then it makes the business face
disciplined approach to strategic formulation are better prepared to evolve as the market
changes and as different market segments require different needs for the products or
Epimaque and Mulyungi (2018) conducted the study on the effect of strategic
study aimed to assess the effect of strategic planning on organizational performance. The
Gasabo District, Rwanda. It adopted a cross sectional research design. A total of 322
employees and registered members from Institution of Engineers Rwanda formed the
target population. A sample size of 178 employees was determined using Slovin’s
formula. Stratified random sampling method was used to obtain study samples. The
13
study used both primary and secondary data. Primary data was collected using
questionnaires. Collected data was analyzed using statistical package for social science.
Descriptive analysis was done to obtain frequencies and percentage of study variables.
Pearson correlation and regression analysis were carried out to determine the relationship
was employed to determine the relationship between strategic planning and organization
performance. Data was presented in tables, charts, figures and mathematical expressions.
Ordinary least squares (OLS) regression method of analysis was adopted to determine the
inferential statistics. The findings indicated that the beta coefficients of the resulting
model indicate that strategy formulation, implementation and control had positive effect
The study results show that there was positive and statistically significant
evaluation and control. Given the findings of the study strategy implementation
effective strategic management practice for Institution of Engineers Rwanda. The study
recommends that institutions of engineers in Rwanda need to prepare plans to cope with
changes as they face dynamically changing environments especially such changes may be
unpredictable and may occur suddenly. Being a case study, the findings of this study
have different structures. The study therefore recommends further studies on effects of
14
Correlates of Organizational Performance
Goal-oriented means setting goals and planning tasks, then taking action to
complete the tasks that lead to the larger, overall accomplishment while staying focused
time and energy to tasks that drive progress toward the desired results. Developing a
goal-oriented mindset means focusing energy in three major areas: planning and
individual to feel more control over the project and its outcomes. Goal-oriented means
each individual task. Focusing on and completing each task also allows to track progress
Skills that demonstrate goal-orientation. Some skills help support and develop
a goal-oriented mindset. Learning and developing these skills can help an individual
Planning and organization. The ability to plan and organize time and space
allows an individual to prioritize work, meet deadlines and maintain an orderly space to
stay on top of projects and assignments. This shows employers that he is able to manage
your workload to complete assignments on time. Planning and organization require the
ability to accurately estimate the time required to complete tasks and prioritize work to
15
ensure meeting important deadlines. Planning and organization also help to feel more in
control of time and energy, which will help to stay motivated toward accomplishing
goals.
Prioritizing. Prioritizing is the ability to identify important tasks that you need to
complete first before moving on to less important tasks. The ability to prioritize your
work is related to time management and helps you complete important tasks on time.
Prioritizing your tasks allows you to complete the important tasks that drive progress
toward your goals. Prioritizing these important tasks allows you to see the results of your
Time management. Time management is the ability to plan and prioritize your
time. It includes accurately assessing how long tasks will take and planning tasks
accordingly to make the most of your time and meet deadlines. Although constant
productivity may seem like the best way to manage your time, taking breaks and
rest and regroup before tackling the next task. Successfully managing your time will help
following through with that commitment. It can be external or internal. The rewards and
consequences you expect are considered external motivation. Being goal-oriented and
focusing on the results you expect after accomplishing a goal is an example of external
motivation. Internal motivation is the way work makes you feel. A sense of purpose or
identifying your motivations help you commit to performing the tasks to achieve your
16
goals. (https://www.resume.com/career-advice/career-development/goal-
oriented/#:~:text=Here%20are%20some%20examples%20of%20goal-oriented%20skills
%3A%20The,manage%20your%20workload%20to%20complete%20assignments%20on
%20time.)
the USA. Kotur and Anbzhagan’s (2014) study confirmed the strong positive
study also indicates that the workers tend to show relatively better performance with the
increased labor-attitude, but otherwise in the case of education. When these variables
have increased significantly, the performance is found to decline even more-on the
studied sample. The research was conducted at a factory in Chittoor Sugar located in
among the telecom company. The results showed that the relationship is strongly
Samad, Tazilah, and Hanaysha (2017) also scrutinized the impact of human capital on
conceptual evaluation and various literature review, they concluded that there is a
Employee Productivity
17
Productivity is a measure of the rate at which outputs of goods and services are
produced per unit of input (labor, capital, raw materials, etc.). It is calculated as the ratio
of the quantity of outputs produced to some measure of the quantity of inputs used.
between output and inputs. Partial productivity indicators may be defined in terms of
output per unit of labor, per unit of capital, per unit of land, and per unit of raw materials
relation to a weighted average of the growth of inputs (usually labor and capital) where
dimension refers to changes over time in the amount of output produced by a unit of input
measured in real terms that is expressed in constant prices. This is what one has
On the other hand, the value dimension refers to the value, expressed in current
relationship between physical and value concepts of productivity. For example, the
agricultural sector in most developed countries has enjoyed very rapid long-term
productivity growth, but the value productivity of the sector (current dollar value of
output per worker) is well below the economy-wide average due to the fall in the relative
18
price of agricultural goods. The productivity gains have been passed on to consumers
general (Mortin and Audebrand, 2014). Once the employees are in reasonable worth, it
The continuance is the fear of loss of the job. The normative is the obligation the
employee has to stay in the organization. These factors cause the employee to exhibit a
commitment to an organization.
motivates the employee to deliver the set organizational performance. Many studies in
the past by Pareek (2017) and have noted that organizational climate impact
et al (2017).
Employee Productivity and Satisfaction.” This study tested the relationships among
employee perceptions of task attributes and long-term productivity and job and overall
satisfaction. Measures of perceived task attributes, individual growth need strength, and
job and overall satisfaction were obtained by questionnaire from 100 randomly selected
19
output (quantity adjusted for quality) of each employee for a one-year period of time.
Strong positive correlations were found between certain task attributes and productivity
and job satisfaction. Overall satisfaction was unrelated to task attributes. Further, growth
need strength was found to moderate the task attribute-job satisfaction relationships. This
analysis. Moreover, no moderating effects were detected for either of the two
relationships.
substances reduced productivity. The results also indicated that training of employees on
occupational hazards had negative effect on productivity. The recommendation was that
organizations need to provide safe and conducive environment for the performance of the
job. There is also the need to provide training and educative programs in order to prevent
and Productivity Levels in Selected Nigerian Universities.” The focus of this study was
The prime problem that necessitated this study was to examine the effectiveness of the
subjective methods used in appraising qualitative work attributes of the employees and to
assess the extent to which there is a functional linkage between appraisal feedback and
20
The main purpose of this study was to examine the relationship between
study was made up of all the academic staff of the three Universities studied. A sample
of 240 respondents was drawn from the population. The researcher adopted a cross
sectional design. Data were collected with the aid of questionnaire and treated with
descriptive statistical technique and hypothesis tested and validated with the chi-square
statistic. Interpretation of finding revealed that employee performance appraisal did not
lead to productivity enhancement and that employees were not satisfied with the
subjective methods.
organization while the dependent variables are the organizational performance and
productivity.
evaluated in terms of efficiency of internal process and goals realization; and the
organizational productivity.
21
Effectiveness of
Strategic Planning
- objectives
- vision
- mission Work Performance Work Productivity
- internal analysis
and
- external analysis
- efficiency of
internal process and
- goals realization
employees in terms of objectives, vision, mission, internal analysis and external analysis?
22
2. Is there a significant difference in the perceptions of the employees on the
effectiveness of strategic planning when they are grouped according to their gender, years
employees?
and productivity?
Hypotheses
the effectiveness of strategic planning when they are grouped according to their gender,
23
Ho3: There is no significant relationship between the level of importance of
strategic planning. The findings of the study are expected to be of help to several groups
of people:
This study will enable the researcher to discover the effects of strategic planning
The findings and implications of the study may be benefited by the staff or
employees of the human resource department and other departments or agencies of the
governments as they may gain insights on how the different aspects of strategic planning
may affect their organization’s performance and productivity. This study may how
department heads should strategize in order to actualize the goals and objectives of the
organization. It will point out areas in which good/effective strategic planning can affect
positive competence to both the workers and the management. The effectiveness of
planning, organizing, directing, coordinating, controlling and motivating can help in the
Additionally, the findings may provide the basis of their enhancement activities or
24
The findings of the study can be considered by the management as resource
materials to refer to when formulating strategic plans. As a result of these findings they
can learn and improve in areas where weaknesses are revealed. It will be a source of
knowledge and can be used by department heads in the human resource department and
The future researchers who will tackle on the areas of strategic planning,
organizational performance and work productivity of employees may use the research as
a reference material or past study for their undertaking. The study will also benefit them
analysis and external analysis. Some profile variables will also be considered in the
study which include the employees’ gender, years of service, and educational attainment.
internal process and goals realization. Significant relationship between the level of
importance of strategic planning and their organizational performance; between the level
25
between the organizational performance and productivity will be looked into the present
undertaking.
The descriptive method of research will be used. The research will be conducted
in the Human Resource Department in the Local Government Unit of Oroquieta City
during the calendar year 2021. This study will involve employees in the HR
department.
The questionnaire will be the main data-gathering tool. The questionnaire items
will be subjected to a reliability test using the Cronbach alpha coefficient for internal
analysis of the data will use the frequency, percentage, weighted mean and standard
deviation. Tests of statistics will use the analysis of variance and t-test. Data analysis
Definition of Terms
The following terms will be defined conceptually and operationally for better
Strategy. The term refers to the plan that is intended to achieve a particular
purpose. In this study, strategic planning effectiveness will be assessed by the employees
26
and will be evaluated in terms of objectives, vision, mission, internal analysis and
external analysis.
do in the future.
Organization Performance. The terms refer to the set of management and analytic
processes which enable the management of organization to achieve one or more of its
Mission: This defines the basic purpose or purposes of the organization, usually
includes a description of the organizations basic produce and or services and a definition
organization uses all of its resources to create all of its products and services.
Chapter 2
METHODOLOGY
27
This chapter presents the research design, research environment, research
Research Design
The descriptive method of research will be used in this study. The design will be
and productivity among the Human Resource personnel. The same design shall be
on the effectiveness of strategic planning when they will be grouped according to their
gender, years of service and educational attainment; significant relationship between the
productivity; and significant relationship between the work performance of the personnel
and their productivity. The same method shall also be used to employ the aspects of
strategic planning, namely: objectives, vision, mission, internal and external analysis; as
well as describing the work performance indicators like efficiency of internal processes
Research Environment
The study will be conducted among the personnel or employees of the Human
28
Research Respondents
The respondents of the study will include the personnel or employees of the
The power analysis will be used to determine the sample size of the research.
Human Resource 23
Department Heads 28
Total 68
Research Instrument
The questionnaire will be the data gathering tools to be used to gather the needed
performance and productivity among the Human Resource personnel. The questionnaire
is composed of four parts, namely: Personal data of the respondents which include their
gender, years of service in the government and their educational attainment; Perceived
productivity.
The effectiveness of the strategic planning will be analyzed and interpreted using
the following:
29
Strongly Agree (SA) 4.50 – 5.00 Very Effective (VE)
The work performance and productivity will be analyzed and interpreted using the
following:
The researcher will seek permission from the Administrative Office of the Local
Government Unit of Oroquieta City as well as the department head of the Human
The purpose of the study will be explained to the personnel and hard copies of the
collected and they will be evaluated. Collected data will be analyzed and interpreted
30
Statistical Analysis
Descriptive statistics will be done using the frequency and percentage distribution,
weighted mean and standard deviation. The Cronbach alpha coefficient will also be
As regards tests of inference, the students’ t-test and analysis of variance will be
utilized to analyze the perceived effectiveness of strategic planning when they will be
grouped according to their gender, years of service and educational attainment. Pearson
product moment of correlation and multiple regression analysis will be used for the
and productivity. The statistical data will be analyzed using the SPSS.
Ethical Consideration
The purpose of the research will be explained by the researcher to the student
participants in this study. The researcher will ensure that all information pertaining to the
effectiveness of strategic planning, work performance and productivity will be held with
the strictest level of confidentiality. The researcher will also ensure that safety protocols
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2009).
productivity is affected by relatively few influencers, and workers are generally aware of
what those influencers are (Armstrong, 2006; Clawson & Newburg, 2005; Hankin, 2004;
38
APPENDIX A
Questionnaire
Name: __________________________________________
I. Personal Profile. Please provide the necessary data by putting a check mark
Office/Designation:
____ 1 – 5 years
____ 6 – 10 years
____ 11 – 15 years
____ 16 – 25 years
Educational Attainment:
39
____ College Graduate
your department. Place a check mark on the space or column which best
Agree - 4 (Effective)
Responses
Statements SA A FA D SD
Vision
1. There is a well-articulated vision
of the organization.
Mission
40
2. The mission statement has been
updated or revisited in the last
five years.
2. I consider it important to
establish objectives.
Internal Analysis
41
and future states.
External Analysis
1. Examines regulatory
frameworks set out by
government.
42
Items of internal analysis from https://www.cascade.app/blog/internal-analysis.
Please describe the level of your work performance. Place a check mark
on the space or column which best describes your perceptions using the
Agree - 4 (High)
Disagree - 2 (Low)
Responses
Statements SA A FA D SD
3. Being accountable
43
6. Gives inputs to department
heads
Goals Orientation
2. Prioritizes work
3. Meets deadlines
http://www.thestaffingstream.com/2014/03/17/are-your-internal-processes-effective/
https://www.resume.com/career-advice/career-development/goal-oriented/#:~:text=Here
%20are%20some%20examples%20of%20goal-oriented%20skills%3A%20The,manage
%20your%20workload%20to%20complete%20assignments%20on%20time
Please describe the level of your work productivity. Place a check mark
on the space or column which best describes your perceptions using the
44
Strongly Agree - 5 (Very High)
Agree - 4 (High)
Disagree - 2 (Low)
Responses
Statements SA A FA D SD
https://www.cascade.app/blog/local-government-strategic-planning-process
45
.
https://jaylovette.wordpress.com/2011/10/12/measuring-performance-in-the-philippine-
local-government-units-lgus/
46
APPROVAL SHEET
Panel of Examiners
__________________________________________________________________
Accepted and approved in partial fulfillment of the requirements for the degree
Master in Public Administration
47
DANILO S. YOLIM, Ed.D.
Dean – Graduate School
Comprehensive Examination:
Final Oral Defense:
https://onlinelibrary.wiley.com/doi/full/10.1111/puar.13104#:~:text=Meta-regression
%20analysis%20suggests%20that%20the%20positive%20impact%20of,and%20public
%29%20and%20countries%20%28U.S.%20and%20non-U.S.%20contexts%29.
48