ORAL COMMUNICATION IN CONTEXT

MULTIPLE CHOICE. Read each item carefully and encircle the letter of the correct answer.

1. Which of the following is the exchange of thoughts, messages, or information as by speech, signals,
writing or behavior?
a. communication c. language
b. feedback d. message
2. It is a communication process used by Teacher Jenny when she would like to ask Marco
some details about the upcoming quiz bee.
a. activating the stimulus c. encoding the message
b. decoding the message d. giving a feedback
3. What do you mean by Communication is a process?
a. Communication consists of discrete and separate acts.
b. Communication has clear beginning and ending points.
c. Communication is dynamic, ongoing and continuous.
d. Communication resembles still pictures more than motion picture.
4. The following are forms of non-verbal communication EXCEPT one.
a. e-mail c. road signs
b. eye blink d. thumbs up sign
5. Which of the following is type of communication that does NOT use words in expressing a message?
a. non-verbal communication
b. oral Communication
c. verbal Communication
d. written Communication
6. Cherry works for a fast food company as a cashier. A customer comes in to order sandwich and
drinks. What model of communication is described in the given situation?
a. Conversational approach c. Linear
b. Interactive d. Transactional model
7. Which model of communication shows the interchange of ideas among different individuals and
shows progress in the process?
a. Interactive c. Transactional
b. Linear d. NONE of the above
8. Which of the following is an example of an interactive communication?
a. A jeepney barker persuades the commuters to Pacita Complex.
b. A social media influencer gets million views from her debut video.
c. A TV anchor interviews lawmakers over the MECQ in the metro.
d. A vendor starts a small talk with his customer and the latter gives in to it.
9. Which of the following is an example of a one-way communication model?
a. A group of teenagers planning for a big event
b. The committee finding ways to reach for the less fortunate in their barangay.
c. The Philippine President delivering his SONA
d. A and B
10. Which situation BEST exemplifies communication breakdown?
a. adjusting your language depending on the people you are talking to
b. incorrect labeling of handouts to be used in product distribution
c. listening to your friend’s heartaches and unsuccessful love stories
d. looking for the positive characteristics or strengths of a speaker
11. When is the communication process complete?
a. When the message enters the channel of communication
b. When the receiver understands the message and feedback
c. When the sender transmits message to the receiver
d. When the sender transmits the message successfully
12. Which of the following must the listener do to avoid mental noise?
a. Be ready for the communication activity.
b. Be attentive and respond to the speaker.
c. Just remain quiet and daydream
d. Must not think of any problem during class hours
13. Which of the following is an example of psychological barrier?
a. ability to read minds
b. dissatisfaction to customer service
c .inattentiveness to detail
d. poor listening skills
14. Which of the following shows positive feedback or remark?
a. You cooperate consistently with your team members.
b. You display concerned about the other’s job so often but not yours.
c. You show dishonesty in working among with your colleagues.
d. You urge to distract everyone in the office.
15. What happens when the message is NOT clearly conveyed?
a. The communication continues.
b. The communicators end the communication process.
c. The recipient may get the wrong information to share with others.
d. The situation will never change.