DIAGNOSTIC TEST IN ORAL COMMUNICATION (First Quarter)

Name:
Grade & Section:

I. Directions: Read the following statements/questions properly and give what is asked. Write your answer on your
answer sheet.
1. Why is encoding relevant for communication?
a. It is the method by which a message is sent.
b. It is the process of interpreting a message once it is received.
c. It is a form of noise that disrupts the receiver from properly understanding the message.
d. It is the process of transforming a thought into a message that can be sent.
2. Which of the following is the BEST explanation of a communication channel?
a. A station that broadcasts different ideas and views.
b. The process of encoding.
c. The verbal communication process.
d. The medium by which a message is transmitted.
3. Johny is a Senior High School student. He is having some difficulties in understanding his teachers because he
did not have enough sleep. Why is this an example of noise?
a. He cannot properly encode the message due to his fatigue.
b. He is obviously being disrupted by his fellow classmates.
c. He is unable to listen to the message physically.
d. His fatigue is preventing him from decoding the message.
4. Speakers usually experience difficulty in ensuring that the message is:
a. conveyed precisely
b. conveyed precisely, understood correctly, and acted upon promptly and as desired
c. understood correctly
d. acted upon promptly and as desired
5. The word communication is derived from “communicare” (Latin) which means:
a. common
b. community
c. oral speech
d. message
6. The process of communication is set up by __________.
a. the decoder c. the listener
b. the receiver d. the encoder
7. In communication, the sender must know
a. the audience c. the objective
b. the terminology d. all of these
8. Choose the wrong statement:
a. Communication is an exchange of ideas.
b. Communication is an ongoing process.
c. Communication is only listening.
d. Communication is a two-way process.
9. Communication involves sending, obtaining and _______ emails.
a. involving b. handling c. interpreting d. exchanging
10. Effective communicators predict the barriers to communication and __________ them.
a. Insert b. remove c. gather d. adopt

II. Directions: For item 11-15. Read each item carefully then encircle the letter that corresponds to your answer.

11. Which model shows a one-way communication where the source of information
does not know whether the message is understood or not?
a. Interactive c. Transactional model
b. Linear d. A and B
 12. Which of the following elements affects the flow of any communication process?
a. barrier b. channel c. feedback d. source

13. Which of the following is NOT a purpose of communication?

a. It creates blunder that worsens an existing issue or concern.
b. It fosters good relationship among people.
c. It gears towards the solution to a problem.
d. It gives an overview of a national issue for public understanding.

14. A friend’s Facebook status caught your attention. It is intended for you. It is personally attacking you. To put the
purpose of communication into context,
what is the best thing you should do?
a. Immediately comment on his/her status with provocative words
b. Inform him/her that you are going to sue him/her in court
c. Talk to the concerned person privately to settle the conflict
d. Tell the public about his/her dishonest way of life

15. Which communication model is dynamic where the process does not stop
after one has given a feedback and which continues to progress as topics and
persons involved may change overtime, too?
a. Interactive b. Linear c. Transactional d. A and C

III. Directions: In each of the given situations below, encircle the letter of the best strategy that should be used in
order to avoid communication breakdown.

16. If a new employee is hired by a company, the best strategy that should be used by the manager in order to avoid
communication breakdown is
a. give him an orientation of the company’s plans, policies, procedures and authority / employee relations

b. tell him to obey first before he complains

c. encourage him to question his supervisor’s qualifications
d. make him aware that in the company there is no room for mistakes
17. When you are invited to visit a foreign country the best strategy that can help you avoid communication
breakdown is
a. Just keep quiet and observe the people around you
b. Develop a good interpersonal relationship with your tour guide
c. Study the language and culture of the place before you go there
d. Feel free to speak your own language
18. When you’re tasked to inform 40 senior citizens about the benefits, they will receive which strategy will you use to
avoid communication breakdown?
a. Gather them in a noise free room with chairs enough for all of them
b. Use a functional microphone and sound system
c. See to it that the room is well ventilated and well lighted.
d. All of the above
19. When the husband goes home late and is haggard looking, he goes straight to the room without saying a word, what
should the wife do to avoid communication breakdown?
a. Nag her husband.
b. Ask him, “Is anything wrong? And tell him,” I’m willing to listen”.
c. Bang the entrance door and sleep on the couch.
d. Tell him, “It’s my turn to leave”.
20. If your teacher is explaining about your science project and you can’t hear her clearly
a. Ask your seatmate to explain it to you while your teacher is talking to the students in front
b. Raise your hand and request her to speak louder.
c. Stand up and shout,” I can’t hear you, Madam!
d. Leave the room without saying a word.
21. Lack of Orientation about the operating procedures of the workplace is one of the
a. Physical Barriers
 b. Physiological Barriers
c. Technology Barriers
d. Organizational Barriers

22. Worries, tension, sorrow, jealousy, hatred and depression are examples of ______________.
a. Emotional Barriers
b. Physical Barriers
c. Attitude Barriers
d. Social Barriers
23. Differences in beliefs, form of government and lifestyle of the people are considered.
a. Psychological Barriers
b. Cultural Barriers
c. Physiological Barriers
D. Organizational Barriers
24. Examples of Semantic or Language Barriers are
a. Dialects
b. Jargons
c. Colloquial Terms
D Slang Language
25. Breakdown in Communication causes
a. Misrepresentation
b. Misinterpretation
c. Miscalculation
d. Misallocation
26. Being a good communicator is putting the best version of yourself forward in relation to the following except
a. Audience
b. Effect
c. Purpose
d. Situation
27. Which among the following is NOT an intrapersonal communication?
a.Internalizing a role in a skit
b.Practicing for a skit
c.Reading a diary
d. Reading a newspaper
28. The following are under public communication context except
a.Delivering a speech
b.Delivering a letter to speak
c. Delivering an oratorical piece
d.Delivering campaign speech
29. Which among the following is NOT an interpersonal communication?
a. Talking to a counselor
b. Talking to a mirror
c. Talking to a stranger
d. Talking to a superior
30. The following are types of group discussions except
a. Debate
b. Lecture
c.Oration
d.Panel discussion

Prepared by:

ERLINDA M. BESINGA
Subject Teacher