I.

Introduction Of Banking:

Definition of Banks –
Banking Means "Accepting Deposits for the purpose of lending or Investment of deposits of
money from the public, repayable on demand or otherwise and withdraw by cheque, draft or
otherwise"
-Banking Companies (Regulation) Act, 1949

ORIGIN OF THE WORD “BANK”

The origin of the word bank is shrouded in mystery. According to one view point the Italian
business house carrying on crude from of banking were called “banchi bancher” According to
another viewpoint banking is derived from German word "Branck" which mean heap or
mound. In England, the issue of paper money by the government was referred to as a raising
a bank.

ORIGIN OF BANKING:

Its origin in the simplest form can be traced to the origin of authentic history. After
recognizing the benefit of money as a medium of exchange, the importance of banking
was developed as it provides the safer place to store the money. This safe place
ultimately evolved in to financial institutions that accepts deposits and make loans i.e.
modern commercial banks.

BANKING SYSTEM IN INDIA

Without a sound and effective banking system in India it cannot have a healthy economy. The
banking system of India should not only be hassle free but it should be able to meet new
challenges posed by the technology and any other external and internal factors.

1
For the past three decades India's banking system has several outstanding achievements to its
credit. The most striking is its extensive reach. It is no longer confined to only metropolitans
or cosmopolitans in India. In fact, Indian banking system has reached even to the remote
corners of the country. This is one of the main reasons of India's growth process.

HISTORY OF BANKING IN INDIA

Banking in India has its origin as early or Vedic period. It is believed that the transitions from
many lending to banking must have occurred even before Manu, the great Hindu furriest,
who has devoted a section of his work to deposit and advances and laid down rules relating to
the rate of interest. During the Mughal period, the indigenous banker played a very important
role in lending money and financing foreign trade and commerce.
During the days of the East India Company it was the turn of agency house to carry on the
banking business. The General Bank of India was the first joint stock bank to be established
in the year 1786. The other which followed was the Bank of Hindustan and Bengal Bank. The
Bank of Hindustan is reported to have continued till 1906. While other two failed in the
meantime. In the first half of the 19th century the East India Company established there
banks, the bank of Bengal in 1809, the Bank of Bombay in 1840 and the Bank of Bombay in
1843. These three banks also known as the Presidency banks were the independent units and
functioned well. These three banks were amalgamated in 1920 and new bank, the Imperial
Bank of India was established on 27th January, 1921.
With the passing of the State Bank of India Act in 1955 the undertaking of the Imperial Bank
of India was taken over by the newly constituted SBI. The Reserve Bank of India (RBI)
which is the Central bank was established in April, 1935 by passing Reserve bank of India act
1935. The Central office of RBI is in Mumbai and it controls all the other banks in the
country.
In the wake of Swadeshi Movement, number of banks with the Indian management were
established in the country namely, Punjab National Bank Ltd., Bank of India Ltd., Bank of
Baroda Ltd, Canara Bank Ltd, on 19 July 1969, 14 major banks of the country were
nationalized and on 15 April 1980, 6 more commercial private sector banks were taken over
by the government.
The first bank in India, though conservative, was established in 1786. From 1786 till today
the journey of Indian Banking System can be segregated into three distinct phases
They areas mentioned below:
 Early phase from 1786 to 1969 of Indian Banks.
 Nationalization of Indian Banks and up to 1991 prior to Indian banking sector
Reforms.
 New phase of Indian Banking System with the advent of Indian Financial & Banking
Sector Reforms after 1991.

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To make this write-up more explanatory, I prefix the scenario as Phase I. Phase II and Phase
III -

Phase I
The General Bank of India was set up in the year 1786. Next came Bank of Hindustan and
Bengal Bank, The East India Company established Bank of Bengal (1809), Bank of Bombay
(1840) and Bank of Madras (1843) as independent units and called it Presidency Banks.
These three banks were amalgamated in 1920 and Imperial Bank of India was established
which started as private shareholders banks, mostly Europeans shareholders.
In 1865 Allahabad Bank was established and first time exclusively by Indians, Punjab
National Bank Ltd. was set up in 1894 with headquarters at Lahore. Between 1906 and 1913,
Bank of India, Central Bank of India, Bank of Baroda, Canara Bank, Indian Bank, and Bank
of Mysore were set up. Reserve Bank of India came in 1935.
During the first phase the growth was very slow and banks also experienced periodic failures
between 1913 and 1948. There were approximately 1100 banks, mostly small. To streamline
the functioning and activities of commercial banks, the Government of India came up with
The Banking Companies Act, 1949 which was later changed to Banking Regulation Act 1949
as per amending Act of 1965 (Act No. 23 of 1965). Reserve Bank of India was vested with
extensive powers for the supervision of banking in India as the Central Banking Authority.
During those day's public has lesser confidence in the banks, As an aftermath deposit
mobilization was slow. Abreast of it the savings bank facility provided by the Postal
department was comparatively safer. Moreover, funds were largely given to traders.

Phase II

Government took major steps in this Indian Banking Sector Reform after independence. In
1955, it nationalized Imperial Bank of India with extensive banking facilities on a large scale
especially in rural and semi-urban areas. It formed State Bank of India to act as the principal
agent of RBI and to handle banking transactions of the Union and State Governments all over
the country.
Seven banks forming subsidiary of State Bank of India was nationalized in 1960. On 19th
July 1969, major process of nationalization was carried out. It was the effort of the then
Prime Minister of India, Mrs. Indira Gandhi. 14 major commercial banks in the country was
nationalized.
Second phase of nationalization Indian Banking Sector Reform was carried out in 1980 with
seven more banks. This step brought 80% of the banking segment in India under Government
ownership.

The following are the steps taken by the Government of India to Regulate Banking
Institutions in the Country:

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  1949: Enactment of Banking Regulation Act.
 1955: Nationalization of State Bank of India.
 1959; Nationalization of SBI subsidiaries.
 1961: Insurance cover extended to deposits.
 1969: Nationalization of 14 major banks.
 1971: Creation of credit guarantee corporation.
 1975: Creation of regional rural banks.
 1980: Nationalization of seven banks with deposits over 200 crore.

After the nationalization of banks, the branches of the public sector bank India rose to
approximately 800% in deposits and advances took a huge jump by 11,000 %.
Banking in the sunshine of Government ownership gave the public implicit faith and
immense confidence about the sustainability of these institutions.

Phase III

This phase has introduced many more products and facilities in the banking sector in its
reforms measure. In 1991, under the chairmanship of M Narasimham, a committee was set up
by his name which worked for the liberalization of banking practices.
The country is flooded with foreign banks and their ATM stations. Efforts are being put to
give a satisfactory service to customers. Phone banking and net banking is introduced. The
entire system became more convenient and swift. Time is given more importance than
money.
The financial system of India has shown a great deal of resilience. It is sheltered from any
crisis triggered by any external macroeconomics shock as other East Asian Countries
suffered. This is all due to a flexible exchange rate regime, the foreign reserves are high, the
capital account is not yet fully convertible, and banks and their customers have limited
foreign exchange exposure.

BANKS IN INDIA

In India the banks are being segregated in different groups. Each group has their own benefits
and limitations in operating in India. Each has their own dedicated target market. Few of
them only work in rural sector while others in both rural as well as urban. Many even are
only catering in cities. Some are of Indian origin and some are foreign players. All these

4
details and many more is discussed over here. The banks and its relation with the customers,
their mode of operation, the names of banks under different groups and other such useful
information's are talked about.
One more section has been taken note of is the upcoming foreign banks in India. The RBI has
shown certain interest to involve more of foreign banks than the existing one recently. This
step has paved a way for few more foreign banks to start business in India.

BANKING STRUCTURE IN INDIA

1. Scheduled Commercial Banks.

Public Sector Banks Private Sector Foreign Banks Regional Rural
Banks Banks

2. Schedule Cooperative Banks.

Scheduled Urban Cooperative Banks Scheduled State Cooperative Banks

SCHEDULE COMMERCIAL BANKS

Public-sector banks

• Public Sector Banks (PSBS) are a major type of bank in India, where a majority stake
(i.e. more than 50%) is held by the government. The Government runs these Banks In
India in which 14 banks were nationalized in 1969 & in 1980 another 6 banks were
also nationalized. Therefore in 1980 the number of nationalized bank 20. As on 26-
09-2009 there were total 26 Public Sector Banks in India.

 . On 30 August 2019, Union Finance Minister Nirmala Sitaraman announced merger

of six public sector banks (PSBS) with four better performing anchor banks in order
to streamline their operation and size, two banks were amalgamated to strengthen
national presence and four were amalgamated to strengthen regional focuses.
Subsequently, the number of public sector bank has been reduced to 12 from 26.
Jammu & Kashmir Bank is also a bank owned by the Government of India. This new
amalgamation came effective from 1 April 2020.

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List of Public-Sector Banks in India as on 1 April 2020:

 Bank of Baroda
 Bank of India
 Bank of Maharashtra
 Canara Bank
 Central Bank of India
 Indian Bank
 Indian Overseas Bank
 Punjab and Sind Bank
 Punjab National Bank
 State Bank of India
 UCO Bank
 Union Bank of India

Private Sector Banks

These banks are owned and run by the private sector. An individual has control over their
banks in preparation to the share of the banks held by him. Private Sector Banks are those
banks in which the majority of the stake is held by shareholders of the bank and not by the
government. RBL bank, HDFC Bank, ICICI Bank, Yes Bank, etc. are the private sector
banks in India.
Private banking in India was practiced since the beginning of banking system in India. It is
one of the fastest growing Bank Private Sector Banks in India. IDBI ranks the tenth largest
development bank in the world as Private Banks in India and has promoted world class
institutions in India.
The first Private Bank in India to receive an in principle approval from the Reserve Bank of
India was Housing Development Finance Corporation Limited, to set a bank in the private
sector banks in India as part of the RBI's liberalization of the Indian Banking Industry. It was
incorporated in August 1994 as HDFC Bank Limited with registered office in Mumbai.

List of Private sector banks: At Present, there are 21 private banks in India as on 27
November 2020.

 Axis Bank
 Bandhan Bank

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  CSB Bank
 City Union Bank
 DCB Bank
 Dhanlaxmi Bank
 Federal Bank
 HDFC Bank
 ICICI Bank
 J&K Bank
 IDBI Bank
 IDFC Bank
 IDFC First Bank
 IndusInd Bank
 Karur Vysya Bank
 Kotak Mahindra Bank
 Nainital Bank
 RBL Bank
 South Indian Bank
 Tamilnad Mercantile Bank
 Yes Bank

Foreign Banks

A foreign bank is a type of International Bank that is obligated to follow the regulations of
both the home and host countries. Because the foreign banks' loan limits are based on the
parent bank's capital, foreign banks can provide more loans than subsidiary banks. Foreign
Banks are present in India either as representative offices or as branches. A bank may choose
to open foreign bank branches to meet the needs of multinational corporate customers.

The branch form of presence which means that the foreign bank has its physical branch in
India. Second is the presence through Representative Offices in India, which are not actually
a branch. Foreign banks often have correspondent banking relationships with domestic banks
and provide a useful platform for foreign banks to access opportunities for foreign currency
lending to Indian corporate and financial institutions. Foreign banks are defined as banks
from a foreign country working in India through branches. RBI has provided rules and
guidelines for a foreign bank to establish and operate in India.

Currently, as many as 46 foreign banks operating in India as per RBI (As on July 14, 2020)

7
 AB Bank Ltd. Industrial & Commercial Bank
Abu Dhabi Commercial Bank of China Ltd.
Ltd Industrial Bank of Korea
American Express Banking J.P. Morgan Chase Bank N.A.
Corporation JSC VTB Bank
Australia and New Zealand KEB Hana Bank
Banking Group Ltd. Kookmin Bank
Barclays Bank Plc Krung Thai Bank Public Co. Ltd.
Bank of America Mashreq Bank PSC
Bank of Bahrain & Kuwait BSC Mizuho Bank Ltd.
Bank of Ceylon MUFG Bank, Ltd.
Bank of China NatWest Markets Plc
Bank of Nova Scotia PT Bank Maybank Indonesia
BNP Paribas TBK
Citibank N.A Qatar National Bank (Q.P.S.C.)
Cooperative Rabobank U.A Sberbank
Credit Agricole Corporate & SBM Bank (India)
Investment Bank Shinhan Bank
Credit Suisse A.G Societe Generale
CTBC Bank Co. Ltd. Sonali Bank Ltd.
DBS Bank India Limited Standard Chartered Bank
Deutsche Bank Sumitomo Mitsui Banking
Doha Bank Q.P.S.C Corporation
Emirates Bank NBD United Overseas Bank Ltd
First Abu Dhabi Bank PJSC Westpac Banking Corporation
FirstRand Bank Woori Bank
HSBC Ltd

Regional Rural Bank

Regional Rural Banks (RRBs) are government owned scheduled commercial banks of India
that operate at regional level in different states of India. These banks are under the ownership
of Ministry of Finance, Government of India. They were created to serve rural areas with
basic banking and financial services. However, RRBs also have urban branches.
The area of operation is limited to the area notified by the government of India covering, and
it covers one or more districts in the State. RRBS perform various functions such as
providing banking facilities to rural and semi-urban areas, carrying out government
operations like disbursement of wages of MGNREGA (Mahatma Gandhi National Rural
Employment Guarantee Act) workers and distribution of pensions, providing para-banking
facilities like locker facilities, debit and credit cards, mobile banking, internet banking, and
UPI services.

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There are 43 RRBs till 1 April 2020. Here some of them are listed:

Andhra Pradesh Grameena Vikas Bank Manipur Rural Bank

Arunachal Pradesh Rural Bank Meghalaya Rural Bank
Assam Gramin Vikash Bank Mizoram Rural Bank
Uttar Bihar Gramin Bank Nagaland Rural Bank
Chhattisgarh Rajya Gramin Bank Odisha Gramya Bank
Baroda Gujarat Gramin Bank Punjab Gramin Bank
Sarva Haryana Gramin Bank Baroda Rajasthan Kshatriya Gramin
Himachal Pradesh Gramin Bank Bank
J&K Grameen Bank Rajasthan Marudhara Gramin Bank
Jharkhand Rajya Gramin Bank Tamil Nadu Grama Bank
Karnataka Gramin Bank Telangana Grameena Bank
Kerala Gramin Bank Tripura Gramin Bank
Madhya Pradesh Gramin Bank Baroda UP Bank
Maharashtra Gramin Bank Uttarakhand Gramin Bank
Vidharbha Konkan Gramin Bank Paschim Banga Gramin Bank

SCHEDULE COOPERATIVE BANK

The Co-operative banks are small-sized units established under the Co-operative Societies
Act of different states to function within a given limited area like on state level, district level
or village level. They are regulated by the Reserve Bank of India (RBI). They have been
established with a motive of 'no-profit no-loss' and hence do not look for maximising their
profits.

Schedule State Cooperative Bank

List of some state cooperative banks as on 1 April 2020:

The Andhra Pradesh State Co-operative
Bank Ltd.
The Bihar State Co-operative Bank Ltd.
The Chhatisgarh Rajya Sahakari Bank
Maryadit
The Goa State Co-operative Bank Ltd.
Gujarat State Co-operative Bank Ltd.
The Haryana State Co-operative Apex
Bank Ltd.
The Himachal Pradesh State Co-
operative Bank Ltd.
The Karnataka State Co-operative Apex
Bank Ltd.
The Kerala State Co-operative Bank
Ltd.
The Madhya Pradesh Rajya Sahakari
Bank Maryadit
The Maharashtra State Co-operative

9
 Bank Ltd. Bank Ltd.
The Odisha State Co-operative Bank The Uttar Pradesh Co-operative Bank
Ltd. Ltd.
The Puducherry State Co-operative The Uttarakhand State Co-operative
Bank Ltd. Bank Ltd.
The Punjab State Co-operative Bank The West Bengal State Co-operative
Ltd. Bank Ltd.
The Rajasthan State Co-operative Bank Tripura State Co-operative Bank Ltd.
Ltd. The Delhi State Cooperative Bank Ltd.
The Tamil Nadu State Apex Co- The Meghalaya Co-operative Apex
operative Bank Ltd. Bank Ltd.
The Telangana State Cooperative Apex

Schedule Urban Cooperative Bank

List of some urban cooperative banks as on 1 April 2020:

Bharat Cooperative Bank (Mumbai) Ltd.
Citizen Credit Cooperative Bank Ltd.
Cosmos Cooperative Bank Ltd.
Dombivli Nagari Sahakari Bank Ltd
Gopinath Patil Parsik Janata Sahakari Bank Ltd
Janata Sahakari Bank Ltd., Pune
Kallapanna Awade Ichallkaranji Janata Sahakari Bank Ltd
Karad Urban Cooperative Bank Ltd.
Nagar Urban Cooperative Bank Ltd.
Nagpur Nagarik Sahakari Bank Ltd
Nasik Merchants Cooperative Bank Ltd
Nutan Nagarik Sahakari Bank Ltd.
Punjab And Maharashtra Cooperative Bank Ltd.
Saraswat Cooperative Bank Ltd.
Shamrao Vithal Cooperative Bank Ltd
Surat Peoples' Co-Op Bank Ltd
Thane Bharat Sahakari Bank Ltd.
Zoroastrian Cooperative Bank Ltd.

Fact Files of Banks in India

II. HDFC Bank Profile

10
 Introduction

The Housing Development Finance Corporation Limited (HDFC) was amongst the first to
receive an 'in principle' approval from the Reserve Bank of India (RBI) to set up a bank in
the private sector, as part of the RBI's liberalization of the Indian Banking Industry in 1994.
The bank was incorporated in August 1994 in the name of 'HDFC Bank Limited', with its
registered office in Mumbai, India. HDFC Bank commenced operations as a Scheduled
Commercial Bank in January 1995. HDFC is India's premier housing finance company
and enjoys an impeccable track record in India as well as in international markets. Since its
inception in 1977, the Corporation has maintained a consistent and healthy growth in its
operations to remain the market leader in mortgages. Its outstanding loan portfolio covers
well over a million dwelling units. HDFC has developed significant expertise in retail
mortgage loans to different market segments and also has a large corporate client base
for its housing related credit facilities. With its experience in the financial markets, a
strong market reputation, large shareholder base and unique consumer franchise, HDFC was
ideally positioned to promote a bank in the Indian environment.
HDFC Bank began operations in 1995 with a simple mission : to be a “ World Class Indian
Bank.” We realized that only a single minded focus on product quality and service
excellence would help us get there. Today, we are proud to say that we are well on our
way towards that goal.

History
. HDFC BANK LTD was incorporated in August 1994 in the name of 'HDFC Bank
Limited',with its registered office in Mumbai, India. HDFC Bank commenced operations as a
Scheduled Commercial Bank in January 1995.

If ever there was a man with a mission it was Hasmukhbhai Parekh, Founder and
Chairman-Emeritus, of HDFC Group. HDFC BANK LTD was amongst the first to set
up a bank in the private sector. The bank was incorporated on 30th August 1994 in the name

11
of ‘HDFC Bank Limited’, with its registered office in Mumbai.It commenced operations as a
Scheduled Commercial Bank on 16th January 1995. The bank has grown consistently and is
now amongst the leading players in the industry .

HDFC is India's premier housing finance company and enjoys an impeccable track record in
India as well as in international markets. Since its inception in 1977, the Corporation has
maintained a consistent and healthy growth in its operations to remain the market leader in
mortgages. Its outstanding loan portfolio covers well over a million dwelling units.

HDFC has developed significant expertise in retail mortgage loans to different market
segments and also has a large corporate client base for its housing related credit facilities.
With its experience in the financial markets, a strong market reputation, large shareholder
base and unique consumer franchise, HDFC was ideally positioned to promote a bank in the
Indian environment In a milestone transaction in the Indian banking industry, Times Bank
was merged with HDFC Bank Ltd., effective February 26, 2000.

MISSION
I. World Class Indian Bank
II. Benchmarking against international standards.
III. To build sound customer franchises across distinct businesses
IV. Best practices in terms of product offerings, technology, service levels, risk
management and audit & compliance

VISION STATEMENT OF HDFC BANK

The HDFC Bank is committed to maintain the highest level of ethical standards, professional
integrity and regulatory compliance. HDFC Bank’s business philosophy is based on four core
values such as:-
1. Operational excellence.
2. Customer Focus.
3. Product leadership.
4. People.

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The objective of the HDFC Bank is to provide its target market customers a full range of
financial products and banking services, giving the customer a one-step window for all
his/her requirements. The HDFC Bank plus and the investment advisory services programs
have been designed keeping in mind needs of customers who seeks distinct financial
solutions, information and advice on various investment avenues.

BUSINESS STRATEGY
I. Increasing market share in India’s expanding banking
II. Delivering high quality customer service
III. Maintaining current high standards for asset quality through disciplined credit risk
management
IV. Develop innovative products and services that attract targeted customers and
address inefficiencies in the Indian financial sector.

Vision:
 To ensure most cost effective power for sustained growth of India.
 To provide clean and green power for secured future of countrymen.
 Constituent associates and stakeholders.
 To continuously upgrade and update knowledge and skill set of its human resources.
 To achieve excellence in every activity we undertake.

Mission:
We will leverage our people, technology, speed and financial capital to:
 Expand the frontiers of our business globally.
 Play a procreative role in the full realization of India’s potential.
 Maintain high standards of governance and ethics.
 Create value for our stakeholders.
 To ensure most cost effective power for sustained growth of India.
 To provide clean and green power for secured future of countrymen.
 To achieve excellence in every activity we undertake.

Board of Directors:
13
Sr. No. Name of Director Designation
1 Mr. Atanu Chakraborty Part Time Chairperson and Independent Director
2 Mr. Malay Patel Independent Director
3 Mr. Umesh Chandra Sarangi Independent Director
4 Mrs. Renu Karnad Non-Executive Director
5 Mr. Srikanth Nadhamuni Non-Executive Director
6 Mr. Sanjiv Sachar Independent Director
7 Mr. Sandeep Parekh Independent Director
8 Mr. MD Ranganath Independent Director
9 Dr. (Ms). Sunita Maheshwari Independent Director
10 Mrs. Lily Vadera Additional Independent Director
11 Mr. Sashidhar Jagdishan Managing Director & Chief Executive Officer
12 Mr. Kaizad Bharucha Executive Director

Board Members:

Board Committee:
The Board has constituted various Committees of Directors to take informed decisions in the best interests
of the Bank. These Committees monitor the activities falling within their respective terms of reference. 

The Board’s Committees are as follows:

Audit Committee of the Board:

Sr.
Name of Director Designation
no.

1 Mr. M. D. Ranganath Chairperson

2 Mr.Umesh Chandra Sarangi Member

Mr.Sanjiv Sachar Member

3
Nomination and Remuneration Committee:

Sr. no. Name of Director Designation

1 Mr. Sanjiv Sachar Chairperson

2 Mr. Sandeep Parekh Member

14
3 Mr. M. D. Ranganath Member

4 Mr. Umesh Chandra Sarangi Member

5 Mr. Atanu Chakraborty Member

Stakeholders' Relationship Committee:

Sr. no. Name of Director Designation

1 Mr. Malay Patel Chairperson

2 Mr. Umesh Chandra Sarangi Member

3 Mr. Sandeep Parekh Member

4 Mrs. Renu Karnad Member

5 Mr. Kaizad Bharucha Member

CSR & ESG Committee:

Sr. no. Name of Director Designation

1 Dr. (Mrs.) Sunita Maheshwari Chairperson

2 Mr. Sanjiv Sachar Member

3 Mr. Malay Patel Member

4 Mrs. Renu Karnad Member

5 Mr. Kaizad Bharucha Member

Risk Policy and Monitoring Committee:

Sr. no Name of Director Designation

.
Mr. Sandeep Parekh Member

15
1

2 Mr. M. D. Ranganath Member

3 Mrs. Renu Karnad Member

4 Mr. Sanjiv Sachar Member

5 Mr. Sashidhar Jagdishan Member

6 Mr. Atanu Chakraborty Member

Fraud Monitoring Committee:

Sr. no. Name of Director Designation

1 Mr. Umesh Chandra Sarangi Chairperson

2 Mrs. Renu Karnad Member

3 Mr. Kaizad Bharucha Member

4 Mr. Sashidhar Jagdishan Member

5 Mr. Sanjiv Sachar Member

Customer Service Committee:

Sr. no. Name of Director Designation

1 Mr. Umesh Chandra Sarangi Chairperson

2 Mr. Srikanth Nadhamuni Member

3 Mr. Sandeep Parekh Member

16
4 Mr. Sashidhar Jagdishan Member

5 Dr. (Mrs.) Sunita Maheshwari Member

6 Mr. Kaizad Bharucha Member

7 Mr. Atanu Chakraborty Member

Credit Approval Committee:

Sr. no. Name of Director Designation

1 Mr. Malay Patel Member

2 Mr. Kaizad Bharucha Member

3 Mr. Srikanth Nadhamuni Member

4 Mrs. Renu Karnad Member

Premises Committee:

Sr. no. Name of Director Designation

1 Mrs. Renu Karnad Chairperson

2 Dr. (Mrs.) Sunita Maheshwari Member

3  Mr. Sandeep Parekh Member

Review Committee for Wilful Defaulter's Identification:

Sr. no. Name of Director Designation

1 Mr. Sashidhar Jagdishan Chairperson

Mr. Umesh Chandra Sarangi Member

2
17
3 Mr. Sandeep Parekh Member

4 Mr. M. D. Ranganath Member

5 Mr. Malay Patel Member

6 Mr. Kaizad Bharucha Member

Review Committee for Non-Cooperative Borrowers:

Sr. no. Name of Director Designation

1 Mr. Sashidhar Jagdishan Chairperson

2 Mr. Umesh Chandra Sarangi Member

3 Mr. Sandeep Parekh Member

4 Mr. M. D. Ranganath Member

5 Mr. Malay Patel Member

6 Mr. Kaizad Bharucha Member

Digital Transactions Monitoring Committee :

Sr. no. Name of Director Designation

1 Mr. Srikanth Nadhamuni Chairperson

2 Mr. Malay Patel Member

3 Mr. M. D. Ranganath Member

4 Mr. Sandeep Parekh Member

IT Strategy Committee* :

18
1 Mr. M. D. Ranganath Chairperson

2 Mr. Srikanth Nadhamuni Member

3 Mr. Sashidhar Jagdishan Member

4 Mr. Atanu Chakraborty Member

5 Dr. (Mrs.) Sunita Maheshwari Member

Products/services & customers

Our Business

HDFC Bank caters to a wide range of banking services covering commercial and investment
banking on the wholesale side and transactional / branch banking on the retail side. The bank
has three key business segments:
Wholesale Banking
The Bank's target market is primarily large, blue-chip
manufacturing companies in the Indian corporate sector and to a
lesser extent, small & mid-sized corporates and agri-based
businesses. For these customers, the Bank provides a wide range of
commercial and transactional banking services, including working
capital finance, trade services, transactional services, cash
management, etc. The bank is also a leading provider of structured
solutions, which combine cash management services with vendor
and distributor finance for facilitating superior supply chain
management for its corporate customers. Based on its superior
product delivery / service levels and strong customer orientation,
the Bank has made significant inroads into the banking consortia of
a number of leading Indian corporates including multinationals,
companies from the domestic business houses and prime public
sector companies. It is recognised as a leading provider of cash
management and transactional banking solutions to corporate
customers, mutual funds, stock exchange members and banks.

This business focuses on institutional customers such as

1. Large corporates including MNCs

2. Government bodies

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 3. Emerging corporates
4. Business banking/SMEs
5. Infrastructure finance group

Products and Services

 Working capital facilities

 Term lending
 Project finance
 Debt capital markets
 Mergers and acquisitions
 Trade credit
 Supply chain financing
 Forex and derivatives
 Cash management services
 Wholesale deposits
 Letters of credit and guarantees
 Custodial services
 Correspondent banking

Treasury

Within this business, the bank has three main product areas -
Foreign Exchange and Derivatives, Local Currency Money Market
& Debt Securities, and Equities. With the liberalisation of the
financial markets in India, corporates need more sophisticated risk
management information, advice and product structures. These and
fine pricing on various treasury products are provided through the
bank's Treasury team. To comply with statutory reserve
requirements, the bank is required to hold 25% of its deposits in
government securities. The Treasury business is responsible for
managing the returns and market risk on this investment portfolio.

The Treasury is the custodian of the Bank’s cash/liquid assets and

manages its investments in securities and other market instruments.

20
 interest rate risks on the balance sheet and is also responsible for
meeting statutory reserve requirements.

Products and Services

 Foreign exchange & derivatives

 Solutions on hedging strategies
 Trade solutions - domestic and cross border
 Bullion
 Debt capital markets
 Equities
 Research - Reports & commentary on markets and
currencies
 Asset liability management
 Statutory reserve

Retail Banking

The objective of the Retail Bank is to provide its target market

customers a full range of financial products and banking services,
giving the customer a one-stop window for all his/her banking
requirements. The products are backed by world-class service and
delivered to customers through the growing branch network, as
well as through alternative delivery channels like ATMs, Phone
Banking, NetBanking and Mobile Banking. 

The HDFC Bank Preferred program for high net worth individuals,
the HDFC Bank Plus and the Investment Advisory Services
programs have been designed keeping in mind needs of customers
who seek distinct financial solutions, information and advice on
various investment avenues. The Bank also has a wide array of
retail loan products including Auto Loans, Loans against
marketable securities, Personal Loans and Loans for Two-
wheelers. It is also a leading provider of Depository Participant
(DP) services for retail customers, providing customers the facility
to hold their investments in electronic form.

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Bank is also one of the leading players in the "merchant acquiring"
business with over 235,000 Point-of-sale (POS) terminals for
debit / credit cards acceptance at merchant establishments. The
Bank is well positioned as a leader in various net based B2C
opportunities including a wide range of internet banking services
for Fixed Deposits, Loans, Bill Payments, etc.

This business caters to

1. Individual borrowers
2. Salaried & professional borrowers
3. Micro & medium sized businesses
4. Extremely small businesses like kirana stores
5. Self-help groups (SHGs)
6. Non-resident Indians (NRIs)
Products and Services

 Auto loans
 Credit and debit cards
 Personal loans
 Home loans
 Gold loans
 Mortgages
 Commercial vehicles finance
 Retail business banking
 Savings account
 Current account
 Fixed and recurring deposits
 Corporate salary accounts
 Construction equipment finance
 Agri and tractor loans
 SHG loans
 Kisan Gold Card
 Distribution of mutual funds, life, general and health
insurance
 Healthcare finance
 Offshore loans to NRIs
 NRI deposits
 Small-ticket working capital loans
 Business loans
 Two-wheeler loans

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  Loans against securities

AWARDS

PWM Global Private Banking Awards 2021 Best Private Bank in India
FinanceAsia Country Awards for Achievement 2021 Best Bank in India
Asiamoney Asia Private Banking Awards 2021 Best for wealth transfer - succession
planning in India 2021
Euromoney Awards for Excellence 2021 Best Bank in India
Business Today 19th 'India's Coolest Workplace' Survey HDFC Bank Ranked Among
'India's Coolest Workplaces'
Asiamoney Best Bank Awards 2021 India’s Best Bank for SMEs 2021: HDFC Bank
Asiamoney Best Bank Awards 2021 India’s Best Bank for SMEs 2021: HDFC Bank
25th Business Today – KPMG Best Bank Study Best Large Bank - HDFC Bank
Finnoviti Awards 2021 for Warehouse Commodity Finance on Mobile Finnoviti Awards
2021
Euromoney Private Banking and Wealth Management Survey 2021 HDFC Bank ranks
No. 1 in Mass Affluent category
ICAI Award for Excellence in Financial Reporting HDFC Bank wins Gold Shield Award
for 2019-2020
25th Business Today – KPMG Best Bank Study Best Large Bank - HDFC Bank
ET Innovation Awards 2020 Marketing and Brand Innovation of the Year Award
Asiamoney Asia's Outstanding Companies Poll 2019? Most Outstanding Company -
Financial Sector
2020 BrandZ™ Top 75 Most Valuable Indian Brands HDFC Bank ranked India’s Most
Valuable Brand for the 7th consecutive year
Euromoney (Global) Awards For Excellence 2020 Lifetime Achievement Award - Aditya
Puri
Outlook Money Awards 2019Private Bank of the Year
CNBC-AWAAZ CEO AWARDS 2019 Mr. Aditya Puri has been adjudged CEO of The
Year
ICAI Awards for Excellence in Financial Reporting for 2018-19 Winner - Gold Shield
category
13th ICAI Awards 2019 HDFC Bank MD Aditya Puri inducted in CA Hall of Fame

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REVIEW OF LITERATURE

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