Formalizes

acceptance
of
Validate Scope defines a process that:
completed
project
deliverables
In essence, an
how the organization
organization's strategy provides a basic
will compete.
understanding of
Technological
All of the above factors affect marketing and the management
thereof in   distinct way/s:
___________ are concerned with making
communication within the organization easier,
Internal communications departments
employee engagement, cost savings and
collaboration.
This is used to set boundaries which would be
used to
limit the available solutions which would be
considered for implementation.
‘__________’ a.k.a
external environment consists of the external
stakeholders including
MACRO
government, regulatory bodies, technology service
providers, competitors,
partners, vendors, etc.
Too often, business processes and product scope
FALSE are defined at a very
low level
This refers to the process of conducting research
Strategic analysis on a company and its
operating environment to formulate a strategy.
Risk refers to a situation in which the
FALSE probability of each possible outcome to a decision
is unknown or meaningless.
A list of all possible states of nature and
TRUE their probabilities is referred to as a probability
distribution.
Which one is  an element
Procurement
in the primary activities of a value chain?
The future state can range from simple changes
such as removing a
TRUE
feature in an application to complex changes such
as entering a new market.
The distinctive What are the most
competencies of the firm and its important components for business level strategy
competitive methods making?
The competitive
methods of a company should reflect its
management philosophy, which calls for
TRUE Tools and techniques used in identifying project
 risks include
documentation reviews, expert judgment, and
assumptions analysis.
Failing
to manage risk will result in more Why Risk Management is Important? Which
problems, higher benefits and a higher answer is incorrect?
chance of project success.
Problem A BAs role is to understand customer problems
Solving and be able to recommend suitable solutions.
_________ include - health and
safety, equal opportunities, advertising standards,
Legal factors
consumer rights and laws,
product labelling and product safety.
Strategic formulation
is done as a process.
The one area where a rules-based
approach to risk management may be sufficient to
Internal Risk
mitigate or eliminate
risk.
1.      
Which of the following can be BEST described as a
Can be scheduled
characteristic
of Work Package?
A/An _________ is some limitation within the
organization or from the environment that is
business problem
hindering the progress of an
organization.
Functional strategies
Indicate the item
direct the efficient allocation of the
that is not accurate in describing of different
organization's resources to each of the
strategies.
various divisions.
The distinctive What are the most
competencies of the firm and its important components for business level strategy
competitive methods making?
In order to achieve
Strategy demands high levels of
the results expected by the stakeholders in the
energy and an
firm, strategy should be done
orientation to the future.
every three years.
Organisational
culture is a concept that includes shared values,
norms, and assumptions within
the organisation as well as the practices that all
groups share. Different
Productivity (outward types of cultural orientation can be identified in
looking, ordered) companies. Which of the
following would be used to describe a culture
where interfaces with the
external environment are well structured and the
company is typically sales
driven and likely to have an hierarchical structure?
Architecture ______________ defines the design of a business
operation, usually
 described in terms of business capabilities and
supporting technology
capabilities.
___________ are concerned
with technical objectives they want to achieve and
IT departments
becoming closer to business
processes.
Profitability stemming from how well a firm
Michael positions itself in
Porter the market is a key feature of which writer's view
on strategy?
_____________ includes
Project all the work that needs to be done to create a
Scope product, or deliver a service or
result.
the management team
synthesize and integrate the In the present
knowledge they possess in each environment, functional level strategies require that
functional area.
The definition of strategic analysis
Identifying and evaluating data may differ from an academic or business
relevant to the company’s strategy perspective, but the process involves
several common factors:
When there is only one possible outcome to a
FALSE
decision, risk or uncertainty is present.
_______________ is defined as “an
uncertain event or condition that, if it occurs, has a
Project risk
positive or negative
effect on a project’s objectives”
______________ defines the design of a business
operation, usually
Architecture Business described in terms of business capabilities and
supporting technology
capabilities.
The BA must instead be able to listen, observe,
learn and
Learning understand whatever is required to facilitate the
process of providing
solutions for problems and opportunities.
When determining the risk of an event or activity it
Moderate can be classed as
- will hold up or increase costs in one major, moderate or minor – which of the following
or more areas? statements correctly
describes the classification?
Which factor is not normally considered in
Quality
risk control?
In the Project Does the project manager look into risks:
Having a scope change control process without
also having a well-defined
TRUE
product scope statement will most likely result in
failure.
 What is the term for the extent to which competition
in one
Globalisation
country is influenced by competition in other
countries?
Differentiation Of what is advertising a form?
In the 'five forces model', what is the type of
The
competitive
level of rivalry
activity that exists between organisations?
Threats SWOT means Strengths Opportunities
In
the scientific study of a problem, opinions are not
facts
allowed because they are
not:
Tools and techniques used in the Monitor and
FALSE Control Risks Process
include risk register updates and change requests.
The competitive
anticipatory action
methods of a company should reflect its
in the face of rapid change
management philosophy, which calls for
Two
unequal partners become one after a When does an acquisition take place?
buyout.
SMART stands for smart, measurable, achievable,
relevant
_________ and time-bound.
When the impact of an event is negative, it is
considered a risk; when
FALSE
the impact is positive, the event is considered an
opportunity.
Strategic formulation
is done
If the probability that the economy will be in
recession is 0.40, then the probability that the
TRUE
economy will not be in a
recession must be 0.60.
Corporate, business,
all of the above. and functional strategies differ in time frame for
implementation.
A risk management plan should define who has
responsibility for causing each
FALSE risk and hold the responsible party directly
accountable for developing an
appropriate solution.
The
Solution characteristics, features, or function of the product
Scope or service that is to be
built.
The strategic objective of a scope statement is to
TRUE
define focus
Business analysis is a research discipline of identifying usiness
needs and
 determining solutions to business problems.
Contingency Identifying Alternative strategies’ is also
plan knowing as a
The BA must be able to understand and decipher
requirements
Analytical
elicited and be able to devise solutions to
Thinking & Problem Solving
overcome problems faced by
customers.
Knowledge management
has a key role within e-business since business
Tacit knowledge into success depends on staff
explicit knowledge knowledge of various business functions. One aim
of knowledge management is to
turn:
________ are intangible but they too have features
or
Services
characteristics that add value to customer
expectations.
is a framework or
tool used by marketers to analyse and monitor the
PESTEL analysis macro-environmental (external
marketing environment) factors that have an
impact on an organisation.
All of the below are inputs
Project Management Plan
to Define Scope process EXCEPT:
An individual, a group of
people, or an organisation who can affect or be
stakeholder
affected positively or
negatively by your project.
Corporate, business,
all of the above.
and functional strategies differ in
In order to realize
core competencies and its intended strategy, management of the firm must
competitive methods. focus all its energies on
alignment between
The context of business analysis refers to the
Decision analyst’s ability to make selection of a course of
Making action or to be able to
facilitate such a thinking process.
Different types of
change in business are evident and take many
forms. Incremental change involves
relatively small adjustments required by changes in
the business environment.
Anticipatory change Discontinous change refers to a major
transformational change in an industry.
What is the term used when an organisation makes
proactive changes in order to
improve its efficiency or to create a business
advantage?
Scope control is performed in concert When performing the scope control process, which
with other control processes of the following
 statements is correct?
The risk register is a living document and new risks
TRUE can be added as
they are discovered.
Breaking down the work to the work
What is scope decomposition?
package level
The process of defining how to conduct risk
management activities for a
FALSE
project is known as Project Risk Absorption
Methodology (PRAM).
Which factor is not normally considered in
risk control?
Which of the following is a Quantification
PERT
technique?
Political,
What does PEST stand for?
economic, social, technological
The highest degree of uncertainty is in project
FALSE
closure.
Work Performance Measurement is an output of
Control Scope
which process:
is a research iscipline of identifying usiness
Business analysis needs and
determining solutions to business problems.
Corporate, business,
all of the above.
and functional strategies differ in
There are several
All of the above key goals or motivations for implementing current
state analysis, including:
A BA is expected to look at needs of
Creative stakeholders thinking from different perspectives
Thinking and suggest unorthodox
solutions
The areas that
Social Factors involve the shared belief and attitudes of the
population.
The
benefits of identifying the right stakeholders and
All of the above
properly analysing them is
that:
A payoff matrix shows the profit that would be
earned under certainty, risk, and uncertainty so the
FALSE
decision maker can choose
which is best.
A word that comes from Greek and means primary
Architecture
structure.
A project risk is anything that may impact the
project team's ability to
FALSE achieve the general project success measures and
the specific project
stakeholders' priorities.
learn about the problem without
The
reading the case
executive summary helps the decision-maker:
fully
_____________ are concerned
Leadership departments with employee engagement and company
objectives.
In
at the beginning
a case study, the executive summary is placed:
Cases
functional dealing with an organization’s experiences and
cases efforts to solve problems are
described as:
The purpose of risk management is to eliminate all
FALSE
project risk.
Which of these is not a source of risk?
A _______ is a set of interrelated activities that are
carried out
process
by a business in an organized manner in order to
convert the inputs to outputs.
Descriptive terms can
change over time to portray organisational actions.
What term would currently
be more acceptable to describe 'an approach
supported by software tools
intended to increase process efficiency by
improving information flows between
people as they perform business tasks'?
The
first requirement for being able to write an analysis
subject
of a theoretical case is thorough
knowledge of the concerned:
Identifying Alternative strategies’ is also
knowing as a
Functional
Which of these is not a source of risk?
Risk
Vertical integration forwards is when a firm
Towards
mergers or acquires
the consumer
another…
Which level of
strategy impacts the operating staff to the greatest
functional strategy
degree during their daily
work experiences?
None of the below are The term 'change
success factors management' refers to managing changes to
organisational processes and
structure plus their impact on staff and culture. The
introduction of
e-business represents many challenges and
requires careful planning. To help
achieve different aspects of change, a series of
success factors seem to be
 required:
Functional strategies
Indicate the item
direct the efficient allocation of the
that is not accurate in describing of different
organization's resources to each of the
strategies.
various divisions.
The future state description includes the new,
TRUE modified and removed components of the
enterprise.
Taken that there
could be problems in recruiting skilled staff,
outsourcing could be a solution.
The degree to which companies can outsource
their human resources is dependent
Scalability
upon the type and level of service expected for a
particular product. This can
be significant in governing their capacity for growth
without taking on
additional staff. What term is used here?
___________ environment consists of immediate
inbound
MESSO
and outbound logistics service providers in the
supply chain
The project team Who creates the scope baseline?
A
management problems
case, in management studies, gives an account of:
Change agent is the
term attributed to those managers responsible for
controlling change. In
e-business, this could be a manager responsible
for implementation, adoption,
supply chain, and so on. Research examining
leadership style with e-commerce
implementation found the most common style to
be:
What is the term used in Ansoff's matrix for
Market
increasing market
penetration
share with existing products in existing markets?
What issues might
confront the corporate strategist after the corporate
All of the above
strategy has been
designed?
What issues might
confront the corporate strategist after the corporate
strategy has been
designed?
The risk register is an output from the "Identify
TRUE Risks"
Process.
Which level of
strategy impacts the operating staff to the greatest
functional strategy
degree during their daily
work experiences?
 Logical
links between two events/facts are established by
discovering:
Uncertainty Which of the
when looking to the future following statements best describes risk?
The expected profit of a strategy is equal to
the level of profit realized from the outcome with
FALSE
the highest level of
probability.
In order to achieve
the results expected by the
Indicate the item
stakeholders in the firm, strategy
that does not reflect the essence of strategy.
should be done
every three years.
In
viability, feasibility, and benefit to the the conclusions section of an industry-based case
company study, the recommended action
plan is fully analysed in terms of its:
The
questioning mind
ability to think critically reflects a:
In order to realize
core competencies and its intended strategy, management of the firm must
competitive methods. focus all its energies on
alignment between
Which objective(s)
All of the above must be set, although they do not directly relate to
the competitive method?
Strategic formulation
as a process.
is done
What is the term for the action in which managers
at an
organisation analyse the current situation of their
Strategy formulation
organisation and then
develop plans to accomplish its mission and
achieve its goals?
they reflect
Strategic objectives
implementation efforts to realize
are considered to be routine if
strategy.
In order to achieve
the results expected by the
Indicate the item
stakeholders in the firm, strategy
that does not reflect the essence of strategy.
should be done
every three years.
This environment within the organization (different
business
MICRO units, functional units, and the employees) is
known as the ‘__________’ or Internal
Environment.
The external environment encompasses everything
all of the above
that the company can not control:
TRUE The Z value for a particular outcome is equal to
 the difference between the outcome and the
expected outcome measured in terms
of standard deviations.
_____________ are concerned with customer
Marketing and sales departments service, collaboration and easy mobile
access to key company information.
In the present
environment, functional level strategies require that
the management team there be little or no interaction among
synthesize and integrate the different functional managers, because some
knowledge they possess in each functional managers, such as
functional area. marketing managers and finance managers, are
often mutually exclusive of each
other
Corporate strategy
the choice of what refers to the firm's ability to match the opportunities
business the firm will be engaged in. in the business
environment with
The risk register is a component of the project
management plan that
FALSE describes how risk management activities will be
structured and performed on a
project.
All
strategic decision-making case studies involve documentation of the process
of:
the management team
synthesize and integrate the In the present
knowledge they possess in each environment, functional level strategies require that
functional area.
Project Charter is an input
Create WBS
to all of the following processes EXCEPT:
Obtaining stakeholder's formal Validate Scope can be BEST described as the
acceptance of the project deliverables process of
In essence, an
how the organization
organization's strategy provides a basic
will compete.
understanding of
A/An ___________ is some area which the
business has not still
opportunity ventured into, but one that can have a positive
influence on the organization’s
fortunes.
The primary output of Identify Risks is the Risk
FALSE Identification Matrix
(RIM).
Avoid, What are the four possible options when
Transfer, Accept, Mitigate responding to risk?
Corporate strategy
the choice of what refers to the firm's ability to match the opportunities
business the firm will be engaged in. in the business
environment with
 This is used to set boundaries which would be
used to
Scope of solution space
limit the available solutions which would be
considered for implementation.
A project plan and
Initiation, schedule for an e-business system needs to be put
Prototyping, Final implementation, into place and would take the
Maintenance following sequence in this systems development
life cycle:
The validate scope process can occur at the end of
the project or
Inspection at the end of a project phase. What is used to
validate the scope of the
deliverables?
Which of the following is a Quantification
technique?
More recent research
in 2009 by the Standish Group examined reasons
for failure as well as success.
User involvement
Lack of user input was given as the major reason
for failure but what was the
top success factor reported?
The expected value of a strategy is a measure of
FALSE
risk.
What issues might
confront the corporate strategist after the corporate
All of the above
strategy has been
designed?
Decisions made under risk require a decision
FALSE maker to choose both a strategy and a state of
nature.