CHAPTER 5: Strategic Capacity Planning for Products and Services

1. In what ways does technology have an impact on capacity

planning?
Ans: Data is collected from internal and external sources, stored in
a data warehouse, and made available to management via a
network. Your managers can use collaboration tools to plan
operations and make decisions collectively. By providing your
managers with the data they need to make good decisions,
technology can improve the accuracy of management planning.