Recommendations:

As we are going so far we can see that there are some problems in the BTI Company in
terms of business communication. So, we have prepared some solutions for their
problems. As per our interview with the officials of the company we also got some idea
from them as well. After taking all of these into consideration we came up with some
recommendations. We hope that these will help the company to be more efficient in
communication.

 Language barrier is one of the problems for the company and it is mostly based on
native language. So, in order to overcome they should hire people from around
the country with unique set of skills so that they can post them accordingly.

 Newly hired employees take time to adopt. Although they have training programs
for them but to adjust with the organizational culture that’s not enough. So, the
company should arrange weekly or monthly seminars or training program.

 There is organizational politics in every company. Even spokesperson of the BTI

also can’t deny. Though they have campaign against it, it is not enough. They
should have proper monitoring to reduce this and run anti internal politics
campaign frequently.

 In order to keep a good relationship among peers it is important to take some

creative steps. To make it work, company should encourage team work. They can
also arrange picnic or cultural program just to give the workers a break so that
they stay positive and have friendly attitude among themselves.

 Grapevine can be huge problem for communication. Corporate rumors often

create confusions for the employees which hamper proper free communication. In
order to avoid it all the messages inside the company should be open to all as
much as possible. To be more specific mail should be not sent by putting someone
in the “Bc” field. Also the company should have their own information sharing
platform. For example, a common blog.