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GGI (Good Governance Index)

Indicator Score(S) Total(WXS)


Weight(W)
Client Satisfaction Rate 18 11.9
Proportion of patients receiving 5 3.05
comprehensive
information on their health
states and treatment
Proportion of patients receiving 5 3.5
all prescribed
medicine
Proportion of availability of 25 24.5
essential medicine out
of the health facility essential
list of drug
Proportion of patients 3
complaints resolved
Rate of budget utilization 2
Average Lot Quality Assurance 2 1.83
Sampling score (LQA
Bed Occupancy Rate 5 3
Proportion of available 15
laboratory tests out of the
total (85 tests) as per MOH
standard
Proportion of patients who 5
received all ordered
laboratory or imaging services
Staff attrition rate/ 3 3
Absenteeism
Major surgery per surgeon/ 4 3.8
Health Workforce
Productivity
Average length of stay 3 3
Proportion of emergency 3 2.49
patients triaged within 5
minutes
Proportion of patients staying 2 2
in
emergency room for more than
24 hours
Good Governance Index 100

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