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Event Image Perceptions among Active and Passive Sport Tourists at Marathon
Races.
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Keywords
image research
sports events
sports tourism
correspondence analysis
marathon Abstract
Executive summary
Ruskin, 1984), as discussed by Kaplanidou and Vogt
Sports events can be used as tourist attractions by (2007; 2010) and Kaplanidou and Gibson (2010).
destinations and develop their own event image. Weed Given the interaction of sports events with
and Bull (2004) conceptualised sports tourism as a destinations, sports event images can bear similarities
phenomenon arising from the spectrum of unique to the concept of destination image, which has been
interactions between people, place and activities. defined to include cognitive (beliefs), affective
Event images (i.e. the perceptions of an event held by (emotions), conative (behavioural) and holistic
tourists) may vary among active (participants) and components (e.g. Baloglu & McCleary, 1999; Li &
passive (spectators) sports tourists given the nature of Vogelsong, 2006). The purpose of the study was to
the activity, place and people involved (Shamir & examine whether the sports tourist type and the type
Buta & Goutzioupas, 2009). Such aspects can destination can influence the perceptions of sports
influence their behavioural intentions to return to the event images. The research questions of the study are:
destination as well as their destination image a) what are the image perceptions active and passive
perceptions (Kaplanidou & Vogt, 2007). Thus, the sports tourists have of sports events? and b) do event
importance of the event image concept is twofold: it image perceptions differ among active and passive
has a significant influence on destination image and sports tourists when held at different destinations? The
behavioural intentions to revisit the host destination following section will discuss the importance of sports
(Kaplanidou & Vogt, 2007). events as tourism products and the link between the
The size of sports events (e.g. small, mega), the concept of sports event image and destination image.
type of sports tourist they attract (e.g. active, passive)
and the type of the destination (e.g. urban, rural)
where the sports event is held can be important Literature review: sports event and
factors in understanding how sports tourists perceive destination images
the event image (Hallmann & Breuer, 2010). Sports
events have been researched in terms of image fit with In sports marketing and tourism literature, emphasis
sponsors and destinations (Ferrand & Pages, 1996; has been placed mainly on 'mega events' that generate
Hallmann, 2009; Hallmann & Breuer, 2010; Xing & worldwide destination awareness (Gibson, Qi &
Chalip, 2006), but not much research is available Zhang, 2008; Lee, et al., 2005; Ritchie & Smith,
regarding the conceptualisation of event image as 1991) and large infrastructure projects in local
perceived by sports event consumers. Those communities (Preuß, 2007; Ritchie, 1984). Mega
consumers include people who travel to actively scale sports events such as the Olympic Games, the
participate in sports events (active sports tourists) and Super Bowl and the Fifa World Cup can elicit specific
people who travel to attend the events as spectators images associated with each event by sports
(passive sports tourists) (Gibson, 1998). For regular consumers (Chalip & Costa, 2005). While these mega
events, the image a sports tourist has of both the sports events contribute to a local community’s
sports event and the destination might influence the economy and marketing appeal, smaller recurring
likelihood of their re-visiting the host destination, sports events such as local marathons and bicycle
which can stimulate economic impact for the host tours need relatively low organising investment and
community (Gratton, Shilbi & Coleman, 2005). attract significant (for the area) numbers of
An understanding of sports event images held by participants and spectators on a regular basis
different types of sports tourists might help (Crompton, 1999). Such small events can generate
destinations to create a sports tourism image that more sustainable image benefits for the destination
attracts more desirable visitors and increased numbers because they allow the utilisation of existing
(i.e. event participants and spectators) to their area infrastructure (Ritchie, 2004) and can encourage co-
(Chalip, 2001). Although spectators have been a branding with tourism services in the area in which
focus in the sports and tourism literature (Lee, Lee & they occur. Despite the importance of small scale
Lee, 2005), participants have not been examined sports events as tourism products, their image has not
extensively. This study will focus on the active and been extensively examined in the literature and
passive sports tourists (participants and spectators) consequently there is a dearth of information on the
with the aim of understanding the type of sports event basic conceptualisation of sports event image for
images held by representatives of these markets. small-scale events. This conceptualisation and its
Therefore, the purpose of the study is to examine interaction with destination images will be the focus
whether the sports tourist type and the nature of the of this study.
A definition of event image was offered by Gwinner tangible and intangible aspects. These attributes are
(1997) who proposed that an event’s image is a associated with the characteristics and the benefits the
function of the type of event (e.g. sports, festival, destination offers to a tourist (Echtner & Ritchie,
arts), event characteristics (e.g. size, professional 1991), as well as, overall/holistic evaluations of the
status, history, venue, promotional appearance) and destination (Echtner & Ritchie, 1991). Active sports
individual factors (e.g. meanings associated with the tourists in the post event phase, for example, tend to
event, strength of meanings, past history of the event). make attributions of the sports event experience in
While Gwinner’s (1997) approach provides a terms of organisational, social, environmental,
foundation for image research, it is neither customised emotional and physical aspects and evaluate that
for sports events featuring elements such as experience holistically (Kaplanidou & Vogt, in press).
competition, socialisation and skill / knowledge, nor Hankinson (2005) suggested that destination brand
does it distinguish participants from spectators. image has three distinct dimensions: overall
As sports events can be used as tourist attractions attractiveness, functionality and ambience. The latter
by destinations (Higham, 2005; Hinch & Higham, finding suggests that the functional and emotional
2001, 2004), their images can bear similarities to the dimensions of a destination brand (Sirgy & Su, 2000)
concept of destination image. Many studies on tourism as well as the presence of individual and holistic
have focused on the destination image formation attributes along with personality characteristics (Ekinci
process and a number of definitions about the term & Hosany, 2006; Morgan & Pritchard, 2002) all play
are available (e.g. Baloglu & McCleary, 1999; Beerli & an important part in overall brand image.
Martín, 2004; Echtner & Ritchie, 1991, 1993; The type of sports tourist can be another factor in
Fakeye & Crompton, 1991; Gartner, 1993; Govers, Go the formation of sports event images. These sports
& Kumar, 2007; Li & Vogelsong, 2006; Tasci & event images may vary depending on whether the
Gartner, 2007). Within the latter studies the consumers attended, participated or watched the
destination image concept is considered to include sports event on television or other electronic media.
cognitive (beliefs), affective (feelings), conative Based on Weed and Bull’s (2004) conceptualisation
(behavioural) as well as overall or global/holistic of sports tourism as a phenomenon arising from the
components. Functional and psychological aspects are spectrum of unique interactions between people, place
also identified as part of the destination image and activities, sports event images might vary among
concept, which can have tangible or intangible active and passive sports tourists given the different
(holistic) attributes. Destination image can also have nature of the activity, place and people involved
common or unique aspects (Echtner & Ritchie, 1993; (Shamir & Ruskin, 1984).
Stepchenkova & Morrison, 2008). All the destination In summary, while research has focused on the
image aspects can be classified in two larger outcomes of having a positive image of a destination
categories: tangible and intangible. The and on the factors that influence that image, few
conceptualisation of destination image can assist the empirical efforts have been made to understand the
conceptualisation of sports event image because the sports event image concept and whether the type of
characteristics can be similar to sports event image destination can influence or interact with event image
components. perceptions.
In marketing, the brand image concept has been
proposed to include associations related to attributes,
benefits and attitudes (Keller, 1993). These three
categories bear similarities with the destination image
concept structure, which as previously noted, features
THEME EXAMPLES*
ORGANISATIONAL LOGISTICS, SECURITY, HUGE EVENT, BIG MARATHON, BIB, BAGGAGE PICK UP, MARATHON EXPO, TIMING, SPONSORING
HISTORICAL MYTHS, TRADITIONAL, CLASSIC RACE
PHYSICAL ENDURANCE, MOTIVATION, ENERGY, ATHLETES, COMPETITOR, FITNESS, DISCIPLINE, PAIN, TORMENT, PERFORMANCE
SOCIAL FRIENDS, FAMILY, HAVING A DRINK, INTERNATIONAL, TOO FEW SPECTATORS, NOT MANY PEOPLE, FRIENDLY PEOPLE, SENIOR CITIZENS
EMOTIONAL PASSION, UNIQUE, ATMOSPHERE, EMOTION, CHEERFUL, FLAIR, AWAKENING MUSIC, EXCITING, STIMULATING, INSPIRING
POLITICAL CLUBS, ASSOCIATIONS, MAYOR, HIGH PERFORMANCE CENTRE, PROMOTING YOUTH SPORT
ENVIRONMENTAL 1 ACCOMMODATION, HOTEL, CENTRAL STATION, AIRPORT, MAJOR CITY, RIVER, VENUE, TRADE FAIR
(DESTINATION SIGHTS
AND INFRASTRUCTURE)
ENVIRONMENTAL 2 GREEN, FRESH AIR, TREES, HILLY COUNTRYSIDE, FOREST, SPRING, SUNNY, WIND, SCENERY
(NATURE)
1986). The results are displayed in contingency dimensions has a critical value of 80% (Drengner,
tables. Using correspondence analysis, each theme Gaus & Zanger, 2004). In other words, the accuracy
will be displayed graphically as a point in a scatter of the display is quantified by summing up the
plot with the relative points in the plot indicating principal inertia for each dimension (Greenacre,
certain levels of similarity or associations between the 1992). However, Blasius (1994) pointed out that all
themes (Greenacre, 1992). The themes were, criteria used to assess the number of dimensions are
therefore, analysed simultaneously with the type of arbitrary and that decisions on dimensions should be
destination using the four events (Hamburg and taken with regard to content. A general criterion to
Frankfurt=urban; Rennsteig and Willingen=rural). For determine the number of dimensions could be the
the different types of sports tourists, the file was split average variance explained (Blasius, 1994). This
in two and then analysed, again using the four events. would require exclusion of dimensions which have a
The total inertia is indicated along with a p-value for lower than average amount of explained inertia
the correspondence analysis, although it has to be (average=100/number of dimensions) (Blasius, 1994,
noted that the p-value is not a distinct criterion for p. 29). Another general criterion could be to keep as
significance as the correspondence analysis can also many dimensions as can be interpreted (Blasius,
describe non-significant relationships (Blasius, 2000). 1994, p.29). Nonetheless, it has to be emphasised
The total inertia describes the overall differences that the multivariate nature of correspondence analysis
among the points in the scatter plot (Greenacre, detects data patterns that a series of pairwise
1992, p. 101), i.e. the graphical solution of the comparisons would not reveal (Hoffman & Franke,
themes. The total inertia is segmented into 1986). It is a powerful technique and provides precise
components for each axis; i.e. each dimension. The results allowing detailed interpretation of categorical
cumulative proportion of total inertia for the different data (Blasius, 1994).
TABLE 2 Frequency results for the overall sample and active and passive sport tourists
* N=the number of words generated by the sample of active and passive sport tourists
FIGURE 1 Correspondence analysis for active sport tourists FIGURE 2 Correspondence analysis for passive sport
and four marathon events. tourists and four marathon events.
DIMENSION 1 DIMENSION 1
LEGEND
marathon
themes
.281 explaining 79.8% of variance of the total inertia. of .197 which explained 83.2% of variance of the
The second dimension explained 15.7% of the total inertia. The variance of the total inertia for the
variance whilst the third dimension explained 4.5% of second dimension was 9.2% and for the third
the variance of the total inertia. Hence, a graphical dimension 7.8%. A two dimensional graphical
solution with two dimensions seemed appropriate, framework could be supported (see Figure 2) as
because the two dimensions were above the 80% 92.4% of the total variation can be explained, which
threshold of the cumulative proportion of total inertia is above the 80% threshold (Drengner, et al., 2004).
(Drengner, et al., 2004). The graphical solution of the Three themes (organisational, physical and
correspondence analysis is presented in Figure 1. The environmental 1 (destination sights and
historical, social and environmental 2 (nature) themes infrastructure)) were categorised into the first
could be attributed to dimension 1 as well as the dimension using the correspondence analysis. This
events hosted in rural destinations, namely Rennsteig also applied to the two urban destinations (Hamburg
and Willingen. and Frankfurt).
The correspondence analysis for passive sports The graphical solutions for the two analyses
tourists revealed a total inertia of 23.7% (with emphasised the tendencies found in the frequencies
¯Ç=100.647, df=18; p < .001). The eigenvalue of count (see Table 2). The data suggested that for active
the first dimension was .444 with a principal inertia sports tourists the emotional theme was prominent for
TABLE 3 Frequency results for events in rural and urban destinations for overall sample and for active and passive sport tourists
* N=the number of words generated by the sample of active and passive sport tourists
the marathons hosted in urban destinations. This urban settings of the sports event to detect possible
applied also to the physical, organisational and differences in the image perception of events. The
environmental 1 (destination sights and infrastructure) frequency results suggested that there were indeed
themes. For passive sports tourists, the emotional some dissimilarities between events taking place in
theme was prominent for the marathons hosted in urban and rural destinations. For events in rural
rural destinations. This applied also to the destinations, image perceptions for the overall sample
historical/political, social and environmental 2 (nature) of sports tourists focused on environmental aspects
themes. Consequently, there are differences in the related to nature (29.0%) and social (18.3%) aspects.
perceptions of sports event images between active and In contrast, image perceptions for events in urban
passive sports tourists. Another difference was the destinations were associated more with the
relative distance of the themes for each group, which environmental theme focusing on destination sights
was smaller for passive sports tourists than for active and infrastructure (32.6%) and organisational
sports tourists as Figures 1 and 2 indicate. (13.0%) aspects. The physical (rural destinations:
Regarding the second research question, separate 17.6%; urban destinations: 20.4%) and emotional
frequency estimations were undertaken for rural and (rural destinations: 14.5%; urban destinations:
17.6%) themes were rated high in both destinations, Kaplanidou, in press). The affective component, which
while the historical/political theme, as previously is eminent in destination image research (Baloglu &
noted, received little recognition by the respondents McCleary, 1999) and in studies relating to the
(rural destinations: 1.4%; urban destinations: 0.7%). meaning of the sports event experience (Kaplanidou &
Table 3 presents these results and breaks them down Vogt, in press) was not the dominating component for
for active and passive sports tourists. the four marathon events investigated. On the
The column points for the marathon events indicate contrary, cognitive themes emerged more often than
that there was a difference between the urban and affective aspects. There could be several reasons for
rural hosts (see Figures 1 and 2). The row points for this result. First, the events may not have been so
the themes emphasise this aspect further: the social, emotionally stimulating and arousing due to e.g. a
historical and environmental 2 (nature) image themes mediocre atmosphere. However, given the experience
surrounded the two marathon events taking place in of the interviewers on-site this might not be the case.
rural settings (based on dimension 1). In contrast, the Second, cognitive aspects might have been valued
political, organisational, environmental 1 (sights and higher by the sports tourists. Yet, the number of
infrastructure) and physical themes can be attributed themes (more themes fall into the cognitive
to the urban nature of the destination. The emotional component category) does not imply a high level of
theme seemed to be somewhere between the two importance for sports event image. The literature
destination settings (see Figure 3) as it can be found relating to destination image found that cognitive
in the middle of the horizontal axis (dimension 1). evaluations influence the affective perceptions of
image (Baloglu & McCleary, 1999). This might also
be the case for the marathon events investigated.
Discussion However, because only qualitative data was used,
such a relationship could not been tested with this
The purpose of the study was to understand the sports study. Thus, future research should examine the
event images of various marathon events among active structural relationship of event image components.
and passive sports tourists participating in marathon The first research question inquired about the event
races and whether the type of destination interacts image perceptions that active and passive sports
with the sports event image perceptions. Marathon tourists hold. The findings suggest that there are no
running has already been analysed within a sports extreme differences. A distinction that could be drawn
tourism framework focusing on the integration of between active and passive sports tourists concerns
sports events and destinations (e.g. Chalip & the emotional theme. Active sports tourists (see Figure
McGuitry, 2004) or leisure behaviour (e.g. Funk, 1) placed emotions in the same dimension as
Toohey & Bruun, 2007). This study contributes to the physical, environmental (destination sights and
knowledge and structure of sports event images that infrastructure) and organisational associations. Passive
can assist in the creation of a theoretical framework of sports tourists on the other hand (see Figure 2), rated
sports event image formation. emotions in the same dimension as historical and
The themes found using the unstructured method social associations. They were also linked with
could be further classified into affective (emotional and environmental associations towards nature. This might
social) and cognitive (environmental 1 and 2, be due to the different level of involvement in the
historical organisational, political, physical) event and the sport, which is very high for marathon
components, which are congruent with research on runners (Funk, et al., 2007) and the different nature
the meaning of destination and event image (Baloglu of the activity, place and people involved (Shamir &
& McCleary, 1999; Beerli & Martín, 2004; Ruskin, 1984). For active sports tourists emotions
were strongly linked with the direct physical and has shown evidence of the event impacting the
organisational experience. destination image (Kaplanidou & Vogt, 2007). It was
In general, the themes were more closely linked evident that the events in urban destinations
among passive sports tourists (see Figure 2) indicating (Hamburg and Frankfurt) and the two events in rural
that they had a less distinct picture of the sports destinations (Rennsteiglauf and Willingen) were
event. In contrast, the distances between the themes attributed to different dimensions as the
for active sports tourists (see Figure 1) were slightly correspondence analysis suggested. These findings are
wider, showing that the themes were experienced in a not surprising given the nature of the destinations.
more distinct way. Active sports tourists seemed to be Furthermore, the two aspects of the environmental
more selective in terms of how they think about the theme strengthened the distinction between the
event image, which may be due to their high different types of destinations. First, the environmental
involvement (Funk, et al., 2007) and the different theme focusing on destination sights and infrastructure
nature of activity (Shamir & Ruskin, 1984). Active could be attributed to the same dimension as the
sports tourists showed a more precise distinction urban destinations. Second, the environmental theme
between the different event image themes than associated with nature belongs to the same dimension
passive sports tourists. This distinction may have as the rural destinations. These results were supported
arisen because of the processing of the event for both, active and passive sports tourists. Thus, the
experience in phases (pre-race, during-race, finish type of destination can impact the perception sports
line, post). For example, the registration phase is tourists have of the event, which enhances the
related to the organisational theme. The running phase understanding of event and destination image
conversely could be related to the environmental (i.e. interaction and fit (Jago et al., 2003). A similar result
interaction with nature), physical (i.e. endurance) and was found with regards to future behaviour towards
social themes (i.e. interaction with fellow runners). the sports event since the type of destination
Finally, the event phase related to the completion of influences repeat visits significantly (Hallmann &
the event and has links with the emotional theme Breuer, 2010). The results suggested that sports event
(i.e. emotions generated by crossing the finish line) images are perceived differently depending on the type
and post-event emotional perceptions. In contrast, of destination and the type of sports tourist. A fit of
passive sports tourists tended to weigh the various themes emerging around the natural, historical and
event images differently, having only the experience of social aspects and a more rural surrounding appears
watching the event. A theoretical implication is that to exist as well as a congruence of environmental
the type of sports tourist plays a role in the formation (sights and infrastructure), organisational and physical
of sports event images, which is rooted in the themes with urban surroundings. Thus, the type of
involvement and type of activity. In practice, marketers destination can interact with the sports event image,
should customise their messages precisely towards the which is congruent with previous research indicating
two target groups as will be explained later. links between destination image and sports event
With reference to the second research question, the image (Brown, Chalip, Jago & Mules, 2002;
results suggest that there are differences in the Kaplanidou & Vogt, 2007).
perception of sports event image for different types of The practical implications suggest that marketers
destinations. This result supports an event and could utilise the unique aspects of the seven sports
destination image interaction with the destination event image themes identified in their marketing
influencing the event image although past research communication. Such marketing communications
could be customised in a way that targets active and The findings imply that there are differences in the
passive sports tourists separately with the aim of perception of sports event images held by active and
creating a distinct positioning of the event in their passive sports tourists. These differences apply
minds. Based on the results of the study, passive particularly to the emotional themes analysed.
sports tourists could be targeted with messages related Moreover, the findings suggest that the destination
to emotional associations, which can be based on type also interacts with the sports event image
social and historical aspects as well as environmental perceptions. This research was exploratory in nature
associations regarding destination sights and and suggested that sports event image consists of
infrastructure. In contrast, for messages targeting cognitive and affective aspects. Seven themes that
active sports tourists, the emotional theme should be relate to cognitive and affective aspects emerged from
used with physical and organisational attributes (e.g. the data explaining the sports event image construct.
crowds cheering for the runners) as well as Affective components encompass emotional and social
environmental associations about nature. The themes themes while cognitive components include
encompass tangible and intangible features which environmental (e.g. sights/infrastructure and nature),
relate back to the concept of destination image with historical/political, organisational and physical themes.
common and unique aspects (Echtner & Ritchie, The themes for sports event image included common
1991). Event organisers should understand that active features and unique aspects such as the destination
and passive sports tourists process the sports event image concept (Echtner & Ritchie, 1991). Active and
image differently and thus accommodate such passive sports tourists perceive sports event images
differentiation in their event product and service differently with active sports tourists having a more
'packaging'. As active sports tourists view the distinct perception of the sports event image. Several
emotional and physical theme in the same dimension, issues need to betaken into consideration when
event organisers could strengthen the emotional defining sports event image. They include the themes
perceptions by, for example,offering special side events that emerged, the different perception of sports event
which the runners experience during the race (e.g. image depending on the host destination and the type
music bands along the course or running through/past of sports tourist.
a building for which the destination is renowned). The The research findings have limitations because only
linkage of emotional and physical themes might help one sport (marathon running) was investigated. As a
to emphasise unique features of the event. Among result, caution should be exercised in attempts to
active sports tourists, the research shows that the generalise the results across all active and passive
emotional theme is linked with social aspects of the sports tourist types. However, the research included
race. Therefore, offerings emphasising social four different events in four different destinations with
interaction (e.g. kids' run or family competitions) a reasonable sample size in a cross-sectional design.
should be integrated into the event to strengthen the The results can therefore be used for future research
link focusing on unique features. and can be elaborated by undertaking research in
different sports. The study was exploratory in nature
and future studies can be developed with a
Conclusion confirmatory focus using multivariate statistics to test
such an approach. Future research could also
This study aimed to understand the type of sports concentrate on possible similarities between sports
event images held by active and passive sports event image and destination image using qualitative
tourists and possible differences concerning the type of data. Also, the motivation of the sports tourist to
destination with regards to the sports event image. participate in events could help to explain the different
event image perceptions by active and passive sports Christoph Breuer is professor for sport management
tourists and the possible patterns between motives at the Institute of Sport Economics and Sport
and sports event image. Management at the German Sport University in
Cologne. He obtained his habilitation and doctorate
© 2010 International Marketing Reports from the German Sport University. He was a research
fellow at the Catholic University of Leuven (Belgium)
and research professor at the German Institute for
Biographies Economic Research. Before becoming chair for sport
management at the German Sport University, he was
Kirstin Hallmann is a research assistant at the professor and chair for sport sociology/sport economics
German Sport University Cologne, Institute of Sport at the University of Chemnitz. Prof. Breuer is a
Economics and Sport Management. She is planning to member of the European Association for Sport
terminate her PhD studies to focus on event Management and the German Association for Sport
management and the inter-dependence of sport event Economics. He has been published in numerous
images and destination images. Further research journals including European Sport Management
interests are sports tourism and sports participation. Quarterly, Research Quarterly for Exercise and Sport,
Before working for the German Sport University, the Journal of Public Health, the Journal of Sport
Kirstin Hallmann gained professional experience as a Economics and Sport Management Review.
sport event manager. She is a member of the
European Association for Sport Management and has
presented at international conferences in sport References
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