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As an agent, you need to provide an active email to your HQ.

  
 
 
How to accept an invitation as an agent? 
 
After your HQ sends an invitation, you will receive an email and you can click on the ‘Yes, I want to start 
earning’ button. 
 

 
You will direct to your own dashboard. If you have not created any shop yet, you can click on the ‘Open 
New Shop’ button. 

 
   

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Then, complete the details (Shop Name, email address, phone number) and click ‘Create’.  

 
 
Please make sure all the setting is done (4 basic steps) - You may refer to ‘bell’ icon. 
 

 
   

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You go to this dashboard. You will see ‘Agent Area’ section where you can make a purchase to your 
HQ. 
 

 
 
How to make an order? 
 
1. You go to dashboard > Agent Area > My Purchases > click on ‘New Purchase’ button. 
 

 
   

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2. You will see all the products from your HQ with the agent’s price. 
 

 
 
3. You will see the list of orders that you will purchase from HQ. 

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4. Fill in all the details and click the next button. 

 
5. You will see the summary of your orders and you can choose a payment method to make 
payment. 

   

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- If you choose online banking and credit card, you can proceed to the payment as usual. 
 

 
 
- If you choose 7-Eleven as payment method, you need to go to 7-Eleven, show the bar code and 
pay cash to counter. 
 

 
   

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- If you choose Manual Payment Transfer,  
a. You can make a payment from any account that you have then screenshot the receipt and 
upload the proof of payment at the section given. 
b. Wait for the HQ to change the status to PAID. 
 

 
 
6. After you make a purchase, you can view all your orders here :  
 

 
   

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7. After HQ change the status to SHIPPED, you will wait for the parcel to receive 
a. If you have received the order, you need to click the ‘receive’ button then the product will be 
available at your product section. 
 

 
 
After clicking receive, please click on ‘Receive Product’ button.  

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8. You can go to the Products section > click View Product > you will see all the products that you 
made. 
 

 
 
   

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How to create an order for a customer? 
 
If you want to create an order for your customer, you can go to the Orders section > click ‘Create New 
Order’ button.  
 

 
 
Click on Add Products, fill in customers information, upload proof of payment, change status to paid 
and click save new order. 
 
 

 
   

All contents are copyrighted by The Future Commerce Sdn Bhd (AVANA)
How to view a customer's order? 
 
You can go to Dashboard > Orders section > you will all your customer’s order here. 
 

 
 

All contents are copyrighted by The Future Commerce Sdn Bhd (AVANA)

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