Group 1 – Feedback

Criteria Total Received Marks Comment

Cover Page 5 5 Well constructed cover

page with required
details.
Introduction 10 9 Well written.
Main Findings 20 17 Good findings.
Conclusion 10 9 Well summarised.
Recommendation 10 9 Practical
recommendations.
Reference 5 5 Good use of literature
review.
Total 54
Overall Feedback: The summary mentions the key points that are relevant to the FOH and
BOH conflicts and also recommends practical solutions to take care of the conflicts.
 Group 2 – Feedback

Criteria Total Received Marks Comment

Cover Page 5 4 Incomplete cover

page.
Introduction 10 9 Well written
introduction.
Main Findings 20 18 Informative findings
portraying major
issues of wage
conflict for FOH and
BOH.
Conclusion 10 9 Well summarised
conclusion.
Recommendation 10 9 Multiple
recommendations
base don findings.
Reference 5 5 Good use of literature
review.
Total 54
Overall Feedback: The summary discusses issues related to the wage conflict between FOH
and BOH for the restaurant employees. The findings are informative and relevant and the
recommendations are practical. The conclusion summarises the findings. Good use of
literature review.
 Group 4 – Feedback

Criteria Total Received Marks Comment

Cover Page 5 3 No cover page with

required details.
Introduction 10 9 Informative
introduction.
Main Findings 20 18 Findings include
relevant information
on major issues.
There could be
further analysis on
other key points.
Conclusion 10 9 Well summarised
conclusion.
Recommendation 10 9 Good
recommendation
points.
Reference 5 5 Good use of literature
review.
Total 53
Overall Feedback: The executive summary mentions relevant points in details about the
conflicts between the front of house and back of house and discusses those in details. The
recommendations are practical and could have been better if a few more recommendations
would be added. The conclusion summaries the situation well.