15th – 16th November 2018

Furama RiverFront Hotel, Singapore

Reviewing strategies, solutions and framework to successfully manage customer

credit and debt recovery to build a robust collection mechanism

OVERVIEW:

Across APAC region companies remain cautious, viewing that the uncertain global economy scenario. Especially
with the slowdown of growth in China, overall company payment experience in the regional economies is weak in
the recent times.
Overdue payment risks appear to be increasing and intensifying, adding to financial pressures on Asian companies.
China, India and Singapore are observing deteriorations in ultra-long overdue issues. The main reasons being
customer financial difficulties, fierce competition impacting margins and lack of financing resources.
Companies in the Asia Pacific region appear to be more aggressive in trying to recover their money and seem
willing to use a number of methods to achieve their results.
Debt recovery across any industries is always changing and ever-evolving. Laws related to consumer credit,
creditors rights, and collections are constantly under revision. Tools, technology, and resources are regularly
appearing and disappearing. What’s more, you must stay on top of not only debt collection, but also of related
industries like compliance and fraud. It’s a complex environment. To help debt collections professionals and their
companies ensure compliance, follow the law, and stay up-to-date on the latest and greatest collections-related
technology, the Corporate Credit & Debt Recovery Asia Summit will offer an excellent platform, wherein stalwarts
from the industry will discuss the latest strategies and techniques to create a robust credit and collection process
in your organisation. The summit will hold interesting keynote discussions, breakout groups, continuing education,
and plenty of networking opportunities.

GOLD PARTNER CONCEPTUALISED BY

www.corporatecredit-debtrecoveryasia.com
 KEY CONFERENCE FOCUS AREA:

New methodologies
for credit Performance Overdue
Developing a Perspectives on
assessment and measures for Receivables
culture of credit risk transferring risk to a
digitizing the credit, collection & Analysis and
management credit insurer
process of debt account receivables corrective actions
recovery

Optimizing the Essential

Cross border debt
outcomes from your Exploring alternative guidelines to legal
recovery and
debt collection methods of recovery procedures in debt
challenges
agency recovery

WHO SHOULD ATTEND?

• Chief Financial Officers • Heads of Collections

• Financial Controllers • Heads of Recovery

• Heads of Treasury • Heads of Legal & Compliance

• Heads of Credit & Control • Heads of Sales & Marketing

FROM WHICH COUNTRIES?

SINGAPORE MALAYSIA INDONESIA THAILAND PHILIPPINES

VIETNAM HONGKONG CHINA INDIA MIDDLE EAST

www.corporatecredit-debtrecoveryasia.com
 GLIMPSES FROM CORPORATE CREDIT & DEBT RECOVERY SUMMIT 2017 & 2018 – INDIA EDITION

Good initiative to bring this small

This is great forum for sharing, networking & to community together under one
increase knowledge
roof which provides platform
Karunesh Kumar, AVP - Global Head Collection,
to connect, share ideas & best
Tata Communications
practices.
Mr. Sunil Marwani, Head - Order
to Cash,
Bayer CropScience Ltd.
The conference was very
This conference makes you
well organized and a great
understand how different Industries
networking event.
work in the environment.
Saket Selot, DGM - Credit
Shrikant Nagwekar, Credit Control,
Risk Management,
Viacom18 Media
Dow Chemicals

This is excellent opportunities to express/

share our issues/consensus & gain. The best
solution on own created platform.
Mr. Prashant Morkar, Director - Finance,
Doka Indra Pvt. Ltd.
The topic chosen is very relevant and is currently engaging many of us in several industries. That explains
there was good questions and participation from many. On the sidelines also, delegates were inquisitive
about methods to use in credit management. I compliment you for the resounding success of the Summit.
K. Chandrasekhar, CEO North East,
Dalmia Cement

This conference provided lots of learning of various Industry best This conference provided a great a great platform to gain & share our
practices and helped in knowing gain areas of different industries. knowledge.
Mr. Seraj, CFO, Mr. Manoj Nathol, Sr. Manager Credit Control,
Spenta Multimedia Grindwell Norton Ltd.

www.corporatecredit-debtrecoveryasia.com
EXHIBITION, MEETING AND PROMOTION OPPORTUNITIES

Sponsoring or exhibiting at Corporate Credit and Debt Recovery Asia Summit 2018 is an excellent way to promote your business to a
highly targeted group of key decision makers within the finance, collections, credit control and accounts receivable space.

WHAT CAN SPONSORSHIP DO FOR YOU?

ENTER NEW MARKETS:

01 Exhibiting is one of the most cost-effective and

time-efficient ways of opening up a window to a
wide section of buyers.
BUILD CUSTOMER LOYALTY:

Face-to-face contact at conferences shows

continued support of a market and helps you to
develop client loyalty as well as cementing your
02
position as a market leader.
POSITION YOUR COMPANY’S BRAND:

Showcasing your company at leading industry

03 events establishes your company, in the eyes of
your prospect or existing client.
NEW SALES LEADS:

Only the most senior-level decision makers

attend our conferences, connect with them in
a pressure free, collaborative environment by 04
showcasing your services either by exhibiting or
taking part in the programme
UNVEIL NEW PRODUCTS OR SERVICES:

05 Draw attention to your products and brand by

using this conference as a launch pad for new
products or services
BROKERING NEW BUSINESS PARTNERSHIPS:

Target your best prospects in a positive,

collaborative environment where they are open
to new ideas. Attendees are always looking
for exciting new partnering opportunities. Our
06
conferences offer you an ideal opportunity to
make contact and future business.

WHY CHOOSE OUR EVENTS?

As conference experts, we know how best to utilise events to promote, develop and generate business for our clients. To find out more
about how you can make the most of your participation at this event,
Contact: Viraj Pradhan, Business Manager
Singapore – Tel: +65 65898830
India – Tel: +91 22 66089519 | Mob: +91 9892531381
Email: viraj.pradhan@inventicon.in
 DAY ONE | THURSDAY 15th NOVEMBER
8.00 Registrations and Coffee
8.50 Welcome note from Inventicon Business Intelligence
8.55 Opening remarks from Chairman of the conference
9.00  eveloping a culture of credit risk management in the APAC
D • Choosing from the different cover choices
corporate sector
Proactively deploying specific processes for identifying,
analyzing and managing a company’s exposure to risk
• Ensuring effective compliance organization wide to help
understand the process and the advantages of order-to-cash
cycles, sales margins, turnover, and profit
9.40  eveloping the process framework for identifying, analyzing
D behavior patterns
and managing a company’s exposure to risk
• Encouraging the sales team to be selective about
customers – to carry out detailed analysis of the market,
qualify prospects and implement more robust commercial
negotiations
• Ensuring the procedures implemented are accurately defined
across all the company's functions for enhanced efficiency
and risk control
• Developing capacities of deciding between commercial
requirement and risk taking
• Proactively and closely monitoring existing customers
• Implementing a faster response to negative information to
reduce exposure to risks
10.20 Networking and Coffee Break
10.50 I mproving the company's operational performance by cutting
receivables collection time and reducing the costs of risk and
its management
• Working on a well-applied credit risk policy to control risk in
real time and thus enhance the company's visibility
• Developing a supportive culture of risk anticipation,
regulation and negotiation to be implemented from the initial
sale through to cash collection
• Assessing the capacity of commercial partners to meet their
commitments and thus limit risk and protect turnover
11.30 Advantages of corporate debt recovery outsourcing
• When and why should you outsource debts to an agency
 • Advantages of debt recovery outsourcing
• How effective debt recovery outsourcing can be
Sridhar Kuchibhottlla, Founder & CEO,

TanServ
www.corporatecredit-debtrecoveryasia.com
12.10 Perspectives on transferring risk to a credit insurer
• Overview on credit insurance helping access information
on exposure to risk thus building capacities for better
anticipation and control on risk to manage effective business
development
12.50 Lunch Break
14.00  anel Discussion: New methodologies for credit assessment
P
and digitizing the process of debt recovery
• Automating the complete process from sales to recovery
• Assessing prospective customers for risk at application stage
• Monitoring the existing customers and understanding
• Use of technology in disputed invoices and proceed for
recovery
14.40 Creating an effective credit policy which reduces the risk of
having bad debts
• Modes of credit & credit policies and risks involved
• How to deal with open credit and strategies to secure credit
and ensure timely credit
• Current credit structure and restructuring the credit policies
for better financial performance
15.20 Networking and Coffee Break
15.50  erformance measures for credit, collection & account
P
receivables
• Directing the credit, collection, and accounts receivable
functions to increase sales and profits
• Using the appropriate measures of performance
• Importance of proper reporting channel to foster growth,
optimize cash flows and improve the quality of work
performed by credit/collections/AR personnel’s
16.30 Round table discussion:
Topic A: Implementing a collaborative accounts receivable
work-flow system with cross-trained staff so that any
customer facing staff can initiate a solution proactively
Topic B: Benefits of having treasure department in managing
the credit
17.00 Closing remarks from the conference Chairman
17.10 End of day one
 DAY TWO | FRIDAY 16th NOVEMBER
8.30 Registrations and Coffee
8.55 Opening remarks from the Conference Chairman
9.00 Keeping up with changing trends in the debt collection space
• Implementing new and innovative collection strategies
• Building flexible and sustainable bad-debt reserve models
• Implementing effective & practical debt collection strategies
9.40 Overdue receivables analysis and corrective actions
• Bottom up approach to Monthly Collection Planning
• Identification & analysis of Overdue Receivables
• Root cause analysis of overdue: Why-Why Approach
• Process Improvements based on Root cause analysis
10.20 Networking and Coffee Break
10.50 Proactive actions that can be taken for a convenient debt
recovery process
•Careful selection of wording in your debt collection letter to
tackle the laws surrounding debt collection techniques
•Approaches to enforcing payment discipline with a strong
collection system
11.30 Optimizing the outcomes from your debt collection agency
• Going beyond the required and encouraging proactive
support on debtors’ visits, periodic reports on the status
of the collection process, reports on collecting trends by
industry and payment plans
• Also probing for first-party collection and insolvency
monitoring
• Asking inputs on invoice checking and dispute resolution and
management
• Taking support on credit management training and online
payment
12.10 Exploring alternative methods of recovery
• Selling debts, a practice that is becoming increasingly more
frequent globally
• Using external debt collection agency
• Consulting a law office / attorney
www.corporatecredit-debtrecoveryasia.com
12.50 Lunch Break
14.00 Corporate debt restructuring and strategies in APAC region
• Current corporate debt restructuring mechanism in APAC
• Pros & cons of debt restructuring
• Methods of corporate debt restructuring in APAC region
14.40 Cross border debt recovery and challenges
• Having a 3-step approach – Amicable pre-legal negotiation,
Legal action and Insolvency
• Keeping up to date with changing trends in cross border
collection
• Letter of Credit/Inland LC in Indian scenario
15.20 Networking and Coffee Break
15.50  anel Discussion: Overcoming cultural differences in
P
effective collections among the APAC region
• Considering the method of contact, tone and demeanor while
setting the stage of communication with customers based on
the demographic of each for overcoming the language barrier
in APAC countries
• Being flexible versus rigid or stern
• Being persistent
16.30 Essential guidelines to legal procedures in debt recovery
• Managing and minimizing disputes in debt recovery
• Court procedures and jurisdictional considerations
• Originating processes in debt recovery
17.00 Closing remarks from the conference Chairman
17.10 End of conference
 PARTNER PROFILES

TanServ caters to services in the niche area of Enterprise Account Receivables. The
GOLD PARTNER
company aims to help clients manage leakages in the Working Capital Value Chain through
‘Complete Ownership’ of the Account Receivables operations in the Enterprise Segment.
The basic tenet at TanServ is to focus on solving issues with complete ownership to ensure
faster collections. TanServ provides services in more than 50 cities across India and has
many Fortune 500 companies as clients across industry verticals like Industrial, Information
Technology, Medical, Pharma, Logistics, Banking, Media etc.
www.tanserv.com

Inventicon stands for Industries + Events + Ideas + Concepts. Inventicon Business

CONCEPTUALISED BY
Intelligence is the end result of a decade long effort by the founders in the space of business
information. We develop sector focused informational conferences and training workshops.
Our conferences revolve around current scenarios and opportunities in the global market
place and provide timely opportunities for solution providers to meet their target market
and for end users to take back key learning and experiences. Our events act as a point
of convergence for senior industry professionals who strive for innovation, strategy and
commercial drive. Delegates can expect to hear from industry’s best practitioners, get in
direct contact with regulators and stimulate high level discussions with peers. The training
portfolio is dedicated to developing skill sets around complex workplace and functional
issues as they need constant honing. Our in-house training offerings are particularly useful
for companies who prefer a customized agenda.
The bespoke events portfolio aims at crisp round table discussions involving a targeted
group of end users in a multi-city format. In true sense, we aspire to disseminate critical
business intelligence to the rapidly growing corporate and institutional world in the country
and not limited to a specific sector.
www.inventiconasia.com

www.corporatecredit-debtrecoveryasia.com

@InventiconBI /InventiconBusinessIntelligence /InventiconBusinessIntelligence