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Gaining ideas, information, techniques and perspectives from people with different areas of
expertise
Providing your own perspective for the benefit of others
Accomplishing tasks and collaborating with others toward a shared goal
Providing mutual support for difficult or hard-to-navigate situations
Expanding your network to learn about and pursue new opportunities
Gaining feedback and referrals from people who can personally attest to your work, skills and
qualities (and for whom you can do the same)
Making the workplace more enjoyable
3. Active listening
Active listening is the ability to pay close attention to a person. Active listeners are typically well-
regarded by their coworkers due to the attention and respect they offer others. Listening skills can be
increased by focusing on the speaker, avoiding distractions and waiting to prepare a response only after
the other person is finished (rather than while they are speaking).
4. Empathy
Empathy is the ability to understand and identify with the feelings of another person
5. Relationship management
Relationship management is the ability to maintain healthy relationships and build key connections.
6. Respect
A key aspect of respect is knowing when and how to initiate communication and respond. In a team or
group setting, allowing others to speak without interruption is a necessary communication skill that shows
respect. Respectfully communicating can also mean using your time with someone else wisely—staying
on topic, asking clear questions and responding fully to any questions you’ve been asked.
Set goals. Use this feedback to start setting measurable goals toward building a strong, well-
rounded set of social skills.
Find resources. There are countless classes, guides, books and other tools both online and off.
Identify areas for practice. Once you have learned tactics and tips for improving your social
skills, put them into practice at home and at work..