USER ANALYSIS

Introduction :

Housekeepers perform an array of cleaning tasks for residential and commercial

customers and in Hotels and lodging facilities. You can also work in self-
employment for clients. No formal education is required, as on-the-job training is
typical.

Cleaning Checklist :

A primary role of the housekeeper is to perform all standard and customized

cleaning tasks as normally laid out on a cleaning checklist. Common tasks include
vacuuming, picking up trash, wiping down windows and mirrors, dusting, mopping,
making beds and gathering up laundry. Periodically, housekeepers may perform a
more thorough cleaning that includes removing beds and furniture for dusting and
vacuuming.

Supplies Replinishment :

Housekeepers also normally have tasks in replenishing supplies. In a motel or resort,

housekeepers often remove and replace items such as hand soap, shampoo,
mouthwash, guide books and informational materials. The housekeeper typically
pushes a supply cart into each room to do this. In a commercial property, the
housekeeper or cleaner may also have responsibilities to replenish toilet paper, paper
towels and other basic supplies.

Sanitizing :

Along with basic cleaning, housekeepers must maintain sanitary conditions. In

hospitals, housekeepers often come in during the evenings and overnight to clean up
rooms, halls and restrooms. In hotels and lodges, housekeepers must often use
specific cleaning supplies and materials to follow legally-mandated guidelines.
Using disinfectant to sanitize kitchen cabinets, toilets and other areas exposed to
germs and bacteria is crucial to providing a safe environment for clients, guests or
patients.
Other Duties :

Housekeepers may have other tasks specific to their work setting. In homes, some
housekeeping duties extend to family maintenance. Grocery shopping, meal
preparation, laundry services, dry cleaning drop-off and other basic personal tasks
are common. In some residential property settings, housekeepers also have
responsibilities for counting inventory of dishes, silverware and other supplies, as
well as ensuring that house guests have everything they need.