Professional Documents
Culture Documents
Attitudes and
Job Satisfaction Contrast the three components of an attitude.
Summarize the relationship between attitudes and
behavior.
Instructor: Assoc. Prof. Dr., Pham Thi Bich Ngoc
Compare the major job attitudes.
Define job satisfaction.
Summarize the main causes of job satisfaction.
Identify three outcomes of job satisfaction.
Identify four employee responses to
dissatisfaction.
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Compare the Major Job Attitudes (2 of Compare the Major Job Attitudes (3 of
5) 5)
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Compare the Major Job Attitudes (4 of Compare the Major Job Attitudes (5
5) of 5)
Employee Engagement Are these job attitudes really all that distinct?
The degree of involvement with, satisfaction No, these attitudes are highly related; and
with, and enthusiasm for the job. while there is some distinction, there is also a
Engaged employees are passionate about lot of overlap that may cause confusion.
their work and company.
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Summarize the Main Causes of Job Outcomes of Job Satisfaction
Satisfaction (3 of 3)
• Job Performance
Corporate Social Responsibility (CSR)
– Happy workers are more likely to be productive
Corporate social responsibility (CSR): self-
workers.
regulated actions to benefit society or the
OCB
environment beyond what is required by law. •
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