Professional Documents
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Resume
Resume
26 Purdy St Apt 13
Harrison, New York 10528
914-837-8527 | patbuonin@gmail.com
Objective
To obtain a position at your company.
Account Manager
Corporate Computer Solutions
Harrison, NY
2018 – 2021
Sold IT solutions including cloud-based solutions, managed services, SaaS, BaaS, complex enterprise and datacenter offerings,
staffing, and hardware/software to SLED, corporate and non-profits. Sold IT solutions on NYS, OGS and NCPA contracts for
school districts and municipalities to fulfill NYS Education grants.
Technical/Customer Support
Sutherland Global Services
CloudSource/Work@Home Division
Rochester, NY
2015-2016
The position required assisting customers with technical questions regarding TV, IP phones, and Internet issues. Billing inquiries
were also addressed. As an agent, it required the ability to use multiple software tools while speaking with the customer and
addressing their issue in a timely manner.
Networking Certificate
Westchester Community College/Cisco Certified Network Associate Academy
GPA – 4.0
Valhalla, NY | 2007
MA - Educational Psychology
Montclair State University
GPA – 3.6
Upper Montclair, NJ | 2002
BA - Psychology
Rutgers University
GPA – 3.9/4.0
Graduated with Highest and College Honors
Newark, NJ | 1996
Computer Skills
Operating Systems - Windows (10, 8, 7, XP), Windows Server 2012, Mac OS X, Linux, iOS, and Android.
Applications - MS Office 365, MS Dynamics SL, Adobe Acrobat
Languages/Coding – HTML
CRM – HubSpot and Pipedrive
Certifications
Introduction to Cisco Sales 12/30/2019
Cisco Business Architecture Analyst, May 12, 2018
Amazon Web Services (AWS) Technical Professional, April 2, 2018
Amazon Web Services (AWS) Business Professional, March 30, 2018
CompTIA Network+ Certification, November 27, 2013
CompTIA A+ Certification, August 28, 2013
Certified Principal, New Jersey, 2005
Awards
Computer Networking Certificate Award - Awarded to the student at WCC with the highest GPA
Joel Girgus Book Award - Graduating student from Rutgers University with the highest GPA in major
Phi Beta Kappa - National Honor Society
Kappa Delta Pi - National Honor Society in Education
Psi Chi - National Honor Society in Psychology