SUMIT TICKOO

Email: sumit_sam2008@yahoo.com

Mobile:9643804879

Product Configuration & Management/SCM&Manufacturing/Finance/Trade&Logistics/ERP/Business

Analysis/System Analysis/CRM/Business Intelligence
Core Competencies
A multifaceted, professional aspiring to work as a strategist to enhance the
system utilizing experience in developing and implementing product and
business strategies and maximizing overall performance.
Project Management and
Implementation Location: Anywhere in India.

Sector: IT-Software/Software Services/Consultancy

Requirement Gathering
Profile Summary

 Result oriented Professional offering nearly 9.6 years of experience

Process Design Documentation
FRD/PRD/BRD/FRS Documentation
Solution Designing
Business Process Re-Engineering
Testing and Planning
Client Liaison and Management
Team Management
Business Intelligence and Decision-
making support system.
integrity.
Pursuing PGDBA-Finance from symbiosis pune.
in Microsoft Dynamics Navision ERP domain, spread headed value-
added client service.
 Managing entire solution –Microsoft Dynamics Navision2009,
2009SP1, 2009R2,2013,2013R2,2016 and Dynamics 365 Business
Central project operations with a view to achieve business
objectives and ensure optimum utilization of available resources.
 Understanding business process, studying and analyzing workflow
to design solutions (As-Is and To-Be Analysis) conducting GAP
analysis & preparing Requirement Document.
 Streamlined effective change management program within client
organization including creation and administration of
communication plans to promote end user plan and adoption.
 Formulated precise documentation of business processes into
functional requirement that can be signed off by client and
delivered it to technical team for test plans and development.
 Drive a team of technical analysts to effectively deliver the
product/solution to the client within agreed timelines.
 Co-ordinated and participated in development activities and
supported testing and implementation package-based
application(software).
 Made high paced decision within fast paced, high pressure
environments using experience paced judgement work ethics and
ACADEMIC DETAIL

2011 – B.E (Computers) from Gujarat University.

 DOMAIN EXPERTISE
B2B E-commerce, Manufacturing steel industry (Cold and Hot rolled), Manufacturing Copper wires
and sheets, Manufacturing of Security system (Central Govt. of India) Travel Retail, Luxury Retail,
Auto Component Parts, FMCG and Liquor Industries.
PROFESSIONAL EXPERIENCE
Since Nov 2020 with L&T Infotech as a Team leader for Global Implementation (EMEA & Americas)

Previous Experience
Since Nov 2019 to Nov 2020 wth NEC Technologies as a Team Lead

Key Result Areas:

• Worked as a project Manager for Implementation of Dynamics Nav 2016 and D365 Business Central
with end to end implementation of modules like Sales & Marketing, Purchase, Manufacturing and
Finance.
Managed a team of 3 people and followed full software development life cycle (Agile methodology)
for implementation of Dynamics solution.
• For Japanese Manufacturer of Pump Assembly, automated the Internal Fabrication module process
with proper approval management system and saved 50% of manual efforts and time.
• Streamlined and automate supply chain processes.
• Automated Sales Process which includes contact creation, Sales quotation generation, and work
order creation process. Replicated the Sales process in Dynamics Nav with proper work flow
management system and improved the efficiency of sales department.
• Implemented document management system in order to achieve paperless and digitalization.

Since Sept 2018 to NOV 20219 with GMR Group (Delhi duty free) as Sr. Functional Consultant-NAV.

Key Result Areas:

• Reviewing and understanding business requirements and preparing process design document and
business requirements document (FRD) for development purpose in compliance to the predefined
guidelines and challenges
• Managing meetings, facilitating workshops, delivering presentations, conducting individual and
group training sessions on Microsoft NAV.
• Developing an overall configuration approach for the company.
• Providing focus on service request management, business process automation, metrics/
performance measurements.
• Supervising project growth and ensuring its completion within stipulated time & budget.
• Participating in quality assurance test planning, technical publications development, system design
sessions, implementation planning, and other phases of software development lifecycle as needed.
Undertook initiatives to digitalize and automate processes which reduced 70% of manual entries.
Jan 2018 to Sept 2018 with Mpower Softcom Private Limited (Oxigen Group Company),Gurgaon as
Functional Consultant

Requirement gathering, FRD documentation, Process-Reengineering,

go live & post go live activities.

OMA living Pvt.Ltd. as a Sr. Functional Consultant. (From June 2017 to November 2017)

OMA Living Pvt. Ltd. (A Hero group Company): OMA is one of India’s most exclusive luxury lifestyle
destinations with its iconic bouquet of décor, art and furniture. OMA living Pvt. Ltd. Is a hero group
company and is funded by Hero Cycles and Munjal industries.

Project: Support and Implementation of NAV 2016-LS Retail

Technology Used: Microsoft Dynamics-Navision 2016 (LS Retail)

Database: SQL Server.

Team Size- 3
Role- Finance, Trade & Logistics and LS retail consultant.
Job Responsibility:
 Active part in the Functional Requirement Design (FRD) discussion and Mock Preparation.
 Implementation / Master Setups and configuration of L.S retail & Navision.
 Automation in operation and quality process through Barcode Scanning
 Troubleshooting the Technical & Functional issues of Navision & L.S retail.
 Working with corssfunctional teams, database designer, system administrator to solve complex
business problems by providing technology solutions.
 Work with Product Development team to understand new features and functionality and
effectively communicate to partners.

Working on module estimation, master setups and configuration.

June 2014 to April 2017 with Power2sme Private Limited, Gurgaon as Product Manager-NAV
Key result area:

 Preparing PRD’s, mocks, flow charts, activity diagram, swim lane diagram, use case diagram,
sequence diagram to support product development.
 Defining Product Road map and building Product strategy for organization.
 Defining product scope, goals and deliverables that support business goals in collaboration with
senior management and stakeholders.
 Recommends the nature and scope of present and future product lines by reviewing product
specifications and requirements appraising new product ideas.
 Product development at early stage start-ups - rapid pace with limited resources.
 Defining overall business goals with product metrics.
  Effectively communicate product expectations to team members and stakeholders in a timely
and clear fashion.
 Interacting with technical team, testing & designing team & mapping their problem faced by
team in line with expectations & product deadlines.

Oct 2013 to May 2014 with Arcotech Limited, Delhi as Techno functional Consultant-NAV
Key result area: -

 Participate in business process/requirements gathering activities. Review Process Management,

Functional and Technical Analysis of ERP system. Identify and document gaps between ERP and
Process, both from System and process perspective. Responsible for documentation, SOPs and
process flows based on ERP solution.
 Test plan, Installation plan, Data Migration plan and Test run plan finalization and scheduling
with vendor. Review of interfaces and data integration for accuracy and ensure smooth end-to-
end business transaction flow.
 Report designing and customization with changes in code units, Tables, forms and data ports.
 Imparting training to end users and make them understand the module (Finance, Purchase,
Inventory and Receivables & Fixed Asset Module). Information flow and preparing Training
Manuals.

Oct 2011 to Sept 2013 with Uttam strips Limited, Bhiwadi as Jr. Functional Consultant
Key Result area: -

 Responsible for Navision Testing, implementation and support.

 Implementation of various ERP modules like sales, Purchase, warehouse, manufacturing and
Finance. Hands on experience in Navision development, customization, Reporting and code
units, migration from native database to SQL server. Server configuration and installation.
 Administration of Navision ERP. Defining roles and permission of the users. Analysis of New
requirement in ERP.
 Providing Training to the Users. End User Support, solving all types of user’s problem. Daily
backup and DB restoration. Hands on experience on SQL server and management.
 Any other assignment given by management. Implementing new projects regarding IT.

Refer to annexure for projects)

ANNEXURE

PROJECTS
Mpower Softcomm private limited , (Oxigen wallet group)Gurgaon as Dynamics NAV Functional Consultant
1. Central Electronics Ltd. (Govt. of India): Central Electronics Limited (CEL) is the pioneer and one of the
manufacturers of Solar-Photovoltaic (SPV) Cells, Modules and Systems, Security systems, Railways and
strategic electronics in India. Through own R&D efforts, spread over a decade of continuous efforts, the
company has converted a laboratory concept into an industrial technology.
Project: Data and version Migration from NAV2009 to NAV 2016

Technology Used: Microsoft Dynamics-Navision 2016

Database: SQL Server.
Team Size- 5
Role- Finance & SCM consultant
Job Responsibilities:
 Financial Management, SCM, Trade & Logistics setups and configurations.
 Implementation of Sales Forecasting & Planning, MRP and MPS.
 Sanitization and correction of existing data.
 Tax setups configuration like GST Setups, TDS, TCS, & Schedule with balance sheet etc.
 Process cycle, module and reports testing and matching same with FRD, client requirements,
preparing gap fit analysis document.
2. Chokhi Dhani Foods Pvt. Ltd.: Chokhi Dhani Group – India’s First Cultural & Most Renowned brand
in the field of Ethnic Village Theme Oriented Hospitality and Indian Cuisine Concept. Chokhi Dhani
has been one of the most admired indigenous tourism concepts in India and now it has forayed into
the field of Food Processing with its range of Authentic North Indian Delicacies under the brand
name CHOKHI DHANI FOODS.

Project: Implementation of NAV 2016

Technology Used: Microsoft Dynamics-Navision 2016

Database: SQL Server.
Team Size- 4
Role- Finance & Trade and logistics and Manufacturing consultant.
Job Responsibility:
 Requirement gathering process with business stake holders
 Preparation of FRD and FRS documents and signoffs from customer.
 Preparation of GAP fit analysis document and sharing it with different stake holders.
 Tracking of Project status and Project Management.
 Tax setups configuration like GST, TDS, TCS, & Schedule with balance sheet etc.
 Work closely with Finance, Purchase, Sales & marketing and Production team for understanding
the nature of business and providing solutions wherever there are gaps in the process by doing
Business re-engineering.
 Providing training to users and conducting UAT and CRP sessions.
 Worked closely with technical team for iterations and gaps in the UAT and CRP.
3. Belsonica India Pvt. Ltd. (Maruti Suzuki): Belsonica India Pvt. Ltd. is the subsidiary of Maruti Suzuki
which manufactures auto parts of various variants of Maruti like swift, Baleno, Breeza and many more.

Project: Support and Implementation of NAV 2016

Technology Used: Microsoft Dynamics-Navision 2016 (C/AL)

Database: SQL Server.
Team Size- 3
Role- Finance & Trade and logistics.
Job Responsibility:
 Worked on Support project by handling users query by onsite or offsite.
  Handling and managing the support portal and assigning tasks to technical team based on the
requirement.
 Preparing FRS document and sharing it with customer and technical team for the development.
 Functional testing of the system and preparing test cases for all custom functionality
 Providing training to users and conducting CRP for custom functionality and integration.
Power@sme Pvt. Ltd. Gurgaon as Product Manager-NAV
5. Power2sme Pvt. Ltd. (Microsoft Dynamics Navision 2013: Power2SME is creating India’s No 1 B2B
Digital Ecosystem for SMEs which delivers raw material procurement at competitive prices and access to
finance at improved rates of interest thus driving higher efficiencies and profitability. Power2SME
function as a 'buying club' and help SMEs benefit from economies of scale as a result of volume
purchase and buying power across a large network of manufacturers.
Project: Global Implementation of NAV 2013 across multiple geographical locations

Technology Used: Microsoft Dynamics-Navision 2013

Database: SQL Server.

Team Size- 5

Role-As a Product manager-NAV

Job Responsibility:

 Financial Management, Purchase, Trading, Sales, Marketing and SCM

 Tax setups configuration like Excise, Sales Tax, Service Tax, TDS,TCS, & Schedule with balance
sheet etc.
 End Users trainings and pre-live and post live support.
 Preparing all business document like FRD, BRD, As-is, to-be document, and gap fit analysis
document.
 Integration of Navision with internal software’s like KYC, RMS, CRM, Mobile Application and
website.
 Real time posting of customer payment entries in Navision, integration with commercial banks
like IDBI and AXIS.
 Implementation, migrating and rolling out RFQ creation process from Navision to suite CRM.

Some Other Projects:

• Integration of NAV with Suite CRM

• SKU management system and its Integration with Navision 2013
• Integration of Mobile application and website with NAV
• Implementation of Suite CRM with RFQ flow in NAV
• Revenue management system and its integration with NAV
• Re-implementation NAV 2016 to NAV with modules like Finance, SCM, Trade and logistics.
• Implementation of Navision 2009 SP1 with modules Trade and logistics and SCM

TOOLS AND TECHNOLOGIES

Tools: Lucid charts, Balsamiq, BPMN 2.0, Microsoft Visio, Bizagi, Business Modelling Tool.

Technologies: MSSQL Server, MySQL, Navision version 2009,2009 SP1,2013,2013 R2 and LS retail,
Business Intelligence (Targit)

Languages: C/AL, C, C++ and XML.

Operating system: Windows10/8/7/Vista/XP

AWARDS AND ACHIEVEMENTS

 Won “Best Collaborative Support” award in year 2016 from Power2SME
 Won “Jack of All Trades” award in year 2016 Power2SME.
 Won “Star Performer of the Year” award in year 2015 Power2SME.
 Star Performer of the Month (Business Support) at GMR group

PERSONAL DETAILS

Date of Birth: 22nd November 1987

Languages Known: English, Hindi, Kashmiri and dogri

Address: K2-141 India bulls centrum park sector 103 gurgaon near
dwarka expressway.

Passport No: R4786232

Phone: +91- 9643804879 Email:sumit_sam2008@yahoo.com