Science & Technology Parks at Tseung Kwan O Industrial Estate

Operation and Maintenance Manual – PBX System

OPERATION AND MAINTENANCE MANUAL

FOR
Science & Technology Parks at Tseung Kwan O Industrial Estate

PBX System

________________________________________________________________________________
 Science & Technology Parks at Tseung Kwan O Industrial Estate
Operation and Maintenance Manual – PBX System

Table of Content

PART A

Alcatel-Lucent PBX O&M Manual

PART B

Alcatel-Lucent 8058s Operation

________________________________________________________________________________
 Science & Technology Parks at Tseung Kwan O Industrial Estate
Operation and Maintenance Manual – PBX System

FOR
Science & Technology Parks at Tseung Kwan O Industrial Estate

PART A

Alcatel-Lucent PBX O&M Manual

________________________________________________________________________________
 Alcatel-Lucent OmniPCX Enterprise
Communication Server
Maintenance

Release 12.3 - October 2019

8AL91011USAI Ed. 02
 Science & Technology Parks at Tseung Kwan O Industrial Estate
Operation and Maintenance Manual – PBX System

Table Of Content

A1. PBX Board Layout and Indicator

– A1.1. CS3 Board

– A1.2. GD3 Board

– A1.3. PRA-T1 Board

A2. PBX Battery

A3. Backup Procedure

________________________________________________________________________________
 Chapter 2 Hardware description

The two Ethernet interfaces must be connected to two interfaces of the same switch unit. This switch
[ A1 ] PBX Board Layout and Indicator
unit requires a special configuration. This switch unit must support the load balancing feature.
Ethernet load balancing must be activated via the netadmin tool (see: netadmin - Operation - Ethernet
Redundancy).
Note:
The SLANX4 board does not support load balancing.

[ A1.1. ] CS-3 Board

2.2.2
CALL SERVER PROCESSING UNIT CS-3
LAN1 LAN2 . .

LAN1 LAN2 HD FAN POWER

UNIT 1 UNIT 2 UNIT 3 UNIT 4 UNIT 1 UNIT 2 UNIT 3 UNIT 4 CPU

Figure 2.5: CS-3 Board Front Panel

The CS-3 supports:

• An INTEL Atom SoC C2338 processor
• DDR3 memory
• SATA disk
The CS-3 board has no optional daughter boards.
The CS-3 board offers the following features:
• Communication Server (telephone services, call switching, voice mail applications)
• Management/monitoring centralization of accompanying network elements as:
• IP phones
• Media gateway

2.2.2.1 External interfaces

The two LAN interfaces LAN1 and LAN2 support Ethernet Redundancy.
• LAN1: 10/100/1000 BaseT Ethernet access
• LAN2: redundant 10/100/1000 BaseT Ethernet access
• V24 access to system configuration and remote reset signal coming from an RMA box
• UNIT1, UNIT2, UNIT3, UNIT4: 4 ports 10/100/1000BT Ethernet LAN switch directly available on
board

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 Chapter 2 Hardware description

2.2.2.2 LED Meanings

Name Function

LAN1 • Green: LAN port 1 operating correctly

• Flashing green: Ethernet traffic detected, flash speed increases with
traffic

LAN2 • Green: LAN port 2 operating correctly (the dual Ethernet feature is
configured)
• Flashing green: Ethernet traffic detected, flash speed increases with
traffic

HD Green: hard disk activity

FAN • Green: fans operating correctly
• Red: 1 or 2 fan(s) out of service

Power • Green: operating on mains

• Yellow: operating on battery
• Flashing red: shutdown in progress
• Red: shutdown complete
• Off: power off

UNIT 1 Green: LAN switch 1/2/3/4 interface operating correctly (flashes to indicate
traffic)
UNIT 2
UNIT 3
UNIT 4

CPU Flashing green: CPU operating correctly

[ A1.2. ] GD-3 Board

2.2.3
The GD-3 board drives the Media Gateway and interfaces the Media Gateway with the Call Server.
GATEWAY DRIVER PROCESSING UNIT GD-3
LAN LAN-2 AUX CONFIG.

LAN LAN-2 . FAN POWER

MODULE 1 MODULE 2 AUDIO MISC. USB

MODULE . . . CPU

Figure 2.6: GD-3 Board Front Panel

This board is not compatible with the GA and MEX boards.

2.2.3.1 Functions
The GD-3 board offers the following features:
• Media Gateway controller

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Chapter 2 Hardware description

[ A1.2. ] LED Meanings

2.2.3.3

Name Function

POWER • Green: operating on mains

• Yellow: operating on battery

CPU • Fixed green: BIOS startup in progress

• Fast blinking green: binary download in progress
• Irregular blinking green (4 fast blinks + 1 normal blink):
flash memory formatting in progress
Caution:
DO NOT UNPLUG THE BOARD DURING THIS PHASE.
• Blinking green: application startup in progress or board in
service
• Blinking red: shutdown in progress
• Fixed red: shutdown completed
• Led off: power off

FAN • Green: fans working

• Red: one or two fans out of service

LAN Flashing green: indicates traffic activity

LAN2 Flashing green: indicates traffic activity

MODULE Green: HSL daughterboard installed

Off: HSL not installed

2.2.3.4 Board Micro Switch Setting

The GD-3 board micro switches must be set as indicated in the figure below. Do not change the
position of these switches (reserved for Alcatel-Lucent support).
ON
OFF

1 2 3 4
Figure 2.8: Switch Settings

2.2.3.5 Ethernet redundancy connection

As of R11.1, the two ethernet interfaces of a GD-3, GA-3 and INT-IP3 boards (also called NGP boards)
can be connected simultaneously for Ethernet redundancy purposes. One interface is active, the other
one is standby. When the active interface fails, the standby interface switches to active. These two
interfaces share the same MAC address and the same IP address.
The Linux kernel include a bonding driver which provides a method for aggregating multiple network
interfaces into a single logical "bonded" interface.
Bonded interfaces provide only hot standby service (active-backup policy).

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Chapter 2 Hardware description

[ A1.3. ] PRA-T1 Board

• DASS2 access: 30 B channels (64 Kbits/s) + two service channels
• PCM R2 access: 30 B channels (64 Kbits/s) + one signaling channel
Example on front panel:

ISDN Access --E1

ISDN ACCESS T1 PRA-T1
PRA-T2

BUSY RAI AIS

NETW PBX NOS CRC LOS

PRA-T1 Board Front Panel

Figure 2.18: PRA-T2

LED meanings:

Name Function

BUSY B channels busy (red LED on if at least one B channel is busy)

RAI Remote frame alarm (red LED on if there is an alarm)

AIS Excessive number of "1"s in the 2 Mbits bit stream (red LED on if
there is an alarm)

NOS 2 Mbits signal missing (red LED on if there is an alarm)

CRC CRC error (red LED on if there is an alarm)

LOS Loss of frame alignment (red LED on if there is an alarm)

2.2.10 APA-X Boards

These boards allow connection to the analog public network (two, four or eight accesses). These
boards are also used to forward calls when a system failure occurs (power cutoff or computer problem).

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Chapter 10 Power connections
[ A2. ] PBX Battery

10.4.4.5 Installing batteries in a 12V battery box

The 12V battery box can be used with S systems. It uses 12V - 7Ah batteries. Up to three batteries can
be installed in the unit.
1. Ensure that the ON/OFF switch on the external battery unit is set to the OFF position (0 or black)
and that there is no cable connected to the J1 connector (see the figure below).

J1 connector
(for system connection)

Power ON/OFF switch

2. Open the unit by removing the four screws (ST3.5x32) with a screwdriver (Phillips PH2).
3. Insert the batteries in the open unit as follows (also see the figure below):
a. If 2 batteries are to be used, the slots B1 and B3 are used.
b. If three batteries are to be used, the slots B1, B2 and B3 are used.

Battery positions
B3
B2
B1

4. Connect the negative (black) terminals of the batteries as described below (and shown in the figure
below).

+ +
- -
B3 B3

+
-
B2 B2

+ +
- -
B1 B1

2 Batteries 3 Batteries

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Chapter 10 Power connections

5. Connect the positive (red) terminals of the batteries as described below (and shown in the figure
below).

+ +
- -
B3 B3

+
-
B2 B2

+ +
- -
B1 B1

2 Batteries 3 Batteries

6. Close the unit and secure it with the four screws.

7. Stick a label on the unit stating the date of the installation and the number of batteries installed.

10.4.4.6 Installing batteries in a 36V battery box

The 36V battery box can be used with L systems. It uses three 12V - 7Ah batteries. Two external
battery units can be connected in parallel to obtain the autonomy achieved with six batteries.
1. Ensure that the ON/OFF switch on the external battery unit is set to the OFF position (0 or black)
and that there is no cable connected to the unit (see the figure below).

Power ON/OFF switch

J2 connector
(for extension)

J1 connector
(for system connection)
2. Open the unit by removing the four screws (ST3.5x32) with a screwdriver (Phillips PH2).
3. Insert the three batteries in the open unit, into the positions B1, B2 and B3 (see the figure below).

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 [ A3. ] Backup
Chapter 5 Procedure
Swinst

5.2.4.1.1 Immediate Backup on CPU Disk

This option performs an immediate backup of the local CPU. Backup files are saved to /usr4/
BACKUP/IMMED.
A submenu is displayed to select the data to backup.
ALCATEL-LUCENT ENTERPRISE
Immediate backup on network Installation FACILITIES 2.38.0

1 Backup mao, voice guides and accounting data

2 Backup mao data
3 Backup accounting data
4 Backup voice guides
5 Backup mao data for rebuild
6 Backup traffic history
7 Backup Acd config & statistic files
8 Backup 4645 data
9 Backup 4645 data without messages
10 Backup 4635 data
11 Backup Linux (Unix) site specific data
Q Go back to previous menu
Your choices [1..11, Q] ?
One choice per line and just press "return" to end the selection
your choice ==>

Option 1 Backup mao, voice guides and accounting data triggers mao, voice guide and
accounting backup (mao, vg and acc files)
Note:
Dynamic voice messages are automatically backed up, the tool also offers to back up specific voice messages
(custom directory). However, generic and standard voice messages (available on the voice guide CD-ROM) are
not backed up.
Option 3 Backup accounting data, triggers an accounting data backup operation (acc file).
Option 6 Backup traffic history, triggers a traffic analysis backup operation (obstraf file).
Option 7 Backup Acd config & statistic data, triggers a traffic analysis backup operation
(acd file).
Option 8 Backup 4645 data, triggers a 4645 voice mail data backup operation - messages,
mailboxes and greetings (eva-msg file).
Option 9 Backup 4645 data without messages, triggers a 4645 voice mail data backup
operation - except for received messages - (eva file).
Option 11 Backup linux ( unix ) site specifics data, triggers a backup operation of the
cho-dat file (system-specific Linux data).
Note:
OPS file backup operations are managed from option: OPS Configuration on page 134.
5.2.4.1.2 Immediate Backup on Network
Select the data to backup (see: Immediate Backup on CPU Disk on page 128).
Enter the name of the remote Communication Server.
If this name is not declared in the Communication Server host file, enter the IP address of the remote
Communication Server.
When a "backup on network" has been saved, for any new backup of this type, the application offers
the last used address as the default setting.
Example:
Backup on network
your choice ==> 3

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 Science & Technology Parks at Tseung Kwan O Industrial Estate
Operation and Maintenance Manual – PBX System

FOR
Science & Technology Parks at Tseung Kwan O Industrial Estate

PART B

Alcatel-Lucent 8058s Operation

________________________________________________________________________________
 Alcatel-Lucent 8058s Telephone User Quick Reference Guide

Feature 功能 Action 行動 Procedures 步骤

To Activate
Handsfree 使用
免提 To Release
挂断
Internal Call To Call Dial Extn. No. (4 digits)
致電內線 接驳 撥內線號碼
External Call 致电街线
➢ Local Dial 9 + Tel no.
本地 To Call 撥 9 + 電話號碼
接驳
➢ IDD Dial 9 + 001 + Country Code + Area Code +IDD Tel no.
海外 撥 9 + 001 + Country Code + Area Code + 長途電話號碼

To Activate During Conversation,

使用 通話時, (1st way) Press
Hold (方法一) 按
暫侯
To Reconnect
取回 (1st way) Press
(方法一) 再按
To Answer Press for which icon is flashing, the first call is on hold
Call Waiting 應線 按 接聽來電, 原來通話進入暫時侯狀態
來電侯接 To Switch Between Callers Press
切換來電者 按
Conference (Max3 parties call) To Activate Tel. No.
{ New Call } + + { Confer }
三人電話會議 使用 電話號碼

To Transfer Extn. No.

(1st way) Press + + {Transfer}
使用 { New Call } 內線號碼
Call Transfer (方法 1) 按
轉線
To Transfer
使用 (2nd way) Press
F2 + Extn No. 內線號碼 + F2
(方法 2) 按
Call Forward 来电转驳
➢ Immediately ( All Calls ) *60 is All Extn. No.
+ +
所有来电 Fwd code 內線號碼
To Activate
➢ Others 使用 Select Forward Type Extn. No.
+ + +
其它 選擇轉驳類型 內線號碼

To Cancel *64 is Cancel

+ { Cancel fwd }
取消 Fwd Code or
Last No. Redial To Activate
重撥 使用
Call Pickup (Group) To Activate
*73 or { Group Pickup }
來電代接 (同组) 使用
Call Pickup (Direct) To Activate Ringing Extn. No.
*72 +
來電代接 (指定) 使用 要代接的內線號碼
 Feature Action Procedures
At ‘Perso’ Page, press a Blank Display Key to program
To Program + { Speed dial } + Enter No. + { Apply } + Enter Name + { Apply }
儲存 在 Perso 頁, 按一個空白功能键作儲存
+ { Speed dial } + 输入電話號碼+ { Apply } + 輸入名稱 + { Apply }

To Call At Perso page, Press the Correspondent Display Key

接驳 在 Perso 頁, 按相關的功能键
Programmed Call Key
儲存電話號碼 Press to Menu page,
+ { Settings } + { Phone } + { Key Program } + { Perso Page }
To Change / Delete + Press a Display key to Change / Delete + { Modify } / { Delete }
變更 / 删除
按 进入 Menu 頁,
+ { Settings } + { Phone } + { Key Program } + { Perso Page }
+ 按要變更 / 删除 的功能键 + { Modify } / { Delete }
Use Alphabetic Keypad to enter Name +
Call By Name + Press the key associated with the correspondent to call
To Search / Call
人名搜尋
搜尋 / 接驳 用字母键盤輸入人名 + + 按相關的功能键
(For 8058s Phone Only)

Message – Voice Mail To Access (Internal) Dial

+ { password } / Or ***
(Initial password = 0000.) 使用 (於公司内) 撥
訊息 – 留言信箱
(预设密码 = 0000 )
To Send 發送: + { XX Text Mail } + { Send } + Extn. No. 內線號碼
➢ Fix Message Select a Predefined Message
+ { Fixed Message } + + { Apply }
預設訊息 選擇預設訊息
➢ My Message Compose Message
+ { To Create } + + { Apply }
Message – Text 自己編寫 編寫訊息
(For 8058 Phone Only) + { XX Text Mail } + { Read Msg } +

To Retrieve { Clear}
接收 Press to erase the current message 删除本讯息
{ Call }
按 to call the sender 致電寄件者
{ Sent Txt }
to reply the sender 回覆寄件者

Press to Menu page, + { Settings } + { Phone }

+ { Ringing }

+ Select a Melody + to confirm your selection +

To Choose (16 options)
選擇 (16 种)
按 进入 Menu 頁, + { Settings } + { Phone }
Ringer Tone + { Ringing }
鈴聲 Select a Melody to confirm your selection
+ + +
選擇鈴聲 儲存已選鈴聲

Press to Menu page,

To Adjust Ring Volume Press { Settings } + { Phone } + { Ringing } + { Volume }

調較鈴聲音量
按 進入 Menu 頁,
按 { Settings } + { Phone } + { Ringing } + { Volume }

1. = Navigation Key 瀏覽鍵 4. = Line Key 內線键 7. = Display Key 功能键

2. = Hold 5. = Transfer 8. = Release Key

3. = Message Access Key 訊息键 6. = Redial 重撥 9. { XXX } = Soft Key