Go to checkout @ 1. GRAMMAR possessives 2 Look at the photos. For each one, say: \When wat the last time you bought one (or some)? Did you buy them ina shop or online? Why? b Are there any things in the photos that you would never buy online? Why not? © Read sentences 1-6. Do they refer to shopping in a physical shop or shopping online? 1 Excuse me, could you tell me where to find childrens ‘books? 2m going to get Carlos present from Amazon, I know there's @ book he wants 3 When we've finished shopping, we're going to Martas ~ she lives near the shopping centee. 4 A Is this your husbands new cer? B Yos. He got it on eftay ~it was a fantastic bargain 5 When my sisters sweater arrived, it was the wrong size, so she had to send it back. 6 My-two daughters friends all chap at the new boutique ‘on the corner it’s the ‘n’ place, apparently d_ With a partner, look at the highlighted words and phrases in ¢, and add an apostrophe (') inthe correct place. @ ©p.135 Grammar Bank 2B 2 PRONUNCIATION rand final -r a @2.17 Listen and repeat the words end sound, receipt room children parents wrong write b @2.18 Listen to the pairs of sentences. Then Girclé the correct word to camplete the pronunciation rule. 1 a I’shershop. b I’shecown shop 2a Thebank’s on the corner bb The bank's on the corner of the road, 3 a He'smybrother b He's my brother. in-law. 4 a Isthat umbrella yours? _b Is that your umbrelle? 5a b It's our own business. P Final Final -ris pronounced '/ when the next word begins with @ vowel / consonant sound, It's our business. Listen again and practise saying the sentences. d 2.19 Listen and write five sentences. Then listen again and mark where -ris pronounced /i.3 LISTENING Look at a list of things people love and hate about online shopping. Tick (V) the things from each section that you strongly agree with. Compare with a partner. Online shopping is here to stay Do you love it or hate it- or both? THINGS WE LOVE You don't have to cerry heavy bags eny more. ‘It's easy to sond presents to people. ‘You can do your shopping from work without anyone noticing. You can buy things from shops that aren't near you. You can do your shopping in your pyjamas, when it's ~ cold and raining outside. 5 Things are often cheaper than if you buy them in a shop. ‘You don'thave to push your way throuch crowds of people. Ontine shops are open 24/7. THINGS WE HATE 1 You do tess exercise and interact less with other people. — You can't get advice roma specialist shop assistant. You cant fet things orsee exactly what they ook ike & Your shopping is always delivered when you're out. & Supermarkets often substitute an item you ordered for something you don't want. Things are often bigger or smaller than you wanted because you cih't read the cetaled description. Clotines cr shoes often don't fit, or don't suit you because you werent able to try them on. If something ist right, it can bee problem sending it back or getting it changed. b @2.20 You're going to listen to five people talking about what they love or hate about online shopping. First, listen and complete some extracts. ‘Are the phrases positive or negative? 1 It's just a huge 2 Wss0 3 That's a real 4 itwas a real 51 the fact that... 6 it’s being able to. 7 That's so 2.21 Now listen to the people talking. Which ‘loves’ and ‘hates’ from the list in a does each specker refer to? Write the speaker's number next to the things they mention. Listen again and answer the questions with the speaker's number. Who...? likes knowing exactly when things he or she hes bought are going to arrive once bought a large quantity of something by mistake has one particular item he or she often has to return enjoys looking on shopping websites thinks i's easier to deal with problems in real shops Are there any other things you love or hate about online shopping? SPEAKING Choose three of the topics and tell a partner about them. Give es much information as you can. made a mistake andboughtthe Pov wrong thing 5. i ong th9 someone online ordered bought nero walt comething that something fairs ‘thing den'tfitand online much hed tosendit more cheaply to be delivered eee Haat ani found that something you bought, ered something cnline was very cfferent from what SOmnesnin Pieced orlistat, B Showing interest ‘Ask questions about what people say to show interest and keep the conversation going, oF roact to what thoy'e saying. Really? Then what happened? What was like? That's amazing! What did you do? Hovr ennoying!5 VOCABULARY & SPEAKING shops and services ‘a Look at the photos. Where do you think these people work? What do they sell? b @p.154 Vocabulary Bank Shops and services € Talk to a partner. What's the difference between...? 1 a stationer’s and o newsagent’s 2 adry-cleaner’s and a launderette 3 anestate agent’s and a travel agent's 4 the shop's closing’ and ‘the shop's closing down’ d_ Interview a partner with the questions below. My local shops L What kinds of shops are there near where you live? Do you use them much? If not, where do you usually do your shopping? What shops have opened up or closed down near you? Are you pleased or sorry about it? What chain stores are there near you (H&M, Zara, etc.)? Do you shop there? How do you feel about them? Are they in competition with local shops? ‘Are there many small independent shops in your country? Do you think it’s important to support them? Why (not)? Do you have charity shops where you live? What kinds of things do they sell? Have you ever bought anything from one? READING Look at the title of the article and the photo. What do you think the article will be about? Read the article once. Were you right? Read the article again. Choose a, b, or ¢. 1 People queued outside Waterstones in Piccacilly because they wanted to a take part in a Harry Potter book event 'b meet the author of the Harry Potter books € buy the fifth Horry Potter book 2. Waterstones was also celebrating the fact that z a. 0 wizard was visiting the store bb the chain was now making money the bookshop owned by lames Daunt was closing down 3 One of the things Daunt did to transform Waterstones wwas to 2 choose the books himself 'b make stores smaller € give stores more independence 4 Daunt thinks a good bookseller should a have read every book in their store bb be able to recommend suitable books to customers € be able to copy what Amazon is doing 5. Daunt feels confident about the future of bookshops becouse he thinks that _ a they provide something which online booksellers cennot 'b bookshops are the most important port of the community € online shopping will not lest forever Look at the highlighted words and phrases from the article and their meanings. Can you remember the missing words? Find the phrases in the article and check your answers. 1. Inmany ofthe chain’s 275 across the UK = shops belonging to the same chain in different parts of the UK 2 itwas _ inpprofit = making money again 3. had many __ customers = customers who always go to the same shop 4 his firet taskwasto__costs = save money in order to increase profit 5 Waterstones _ more than 150,000 titles = has (books) in the shop James Daunt says that ‘people will always want to go to shops'. Do you agree? Why (not)?{600 pcg Thy In Waterton in Pca, A= Sat-eresuariog sound wih bows 9 lr Burs bone aie meas ees Gpee re ire eee fie Suen ea cee eee ase or aee Trea MeN ee aie moment’, said 28-year-old Alex. ‘This is the third event I've Pe Gia ke canarias eer re ee lake Sana oee But Harry Potter night wasn't the only cause for celebration for staff and customers. The previous day, Waterstones hhad announced that it was back in profit for the first time since 2011, under the leadership of its very own wizard, James Daunt. Daunt was already a successful bookseller, who hhad many loyal customers. He was brought in to rescue the ‘Waterstones chain when it was about to close down, When Daunt took over Waterstones, his first task was to cut, costs, Then he had to make the stores more attractive and improve the lighting, Coffee shops were opened inside the stores, and events were held, such as the now-famous Harry Potter nights, or talks by authors, But the biggest change was \ ied ate a yo See eee eee that Daunt gave each individual store the power to choose what books to sell. and to choose the prices for different books. ‘This made a big difference, Sales went up because shops were stocking more books that appealed to local customers. Another of his changes was training really knowledgeable staff. “Ifa customer can tell me what was the last really good book they read, 1 know exactly what to sell them next’ Daunt says, Given that Waterstones stocks more than 150,000 titles, this is not an easy thing to do ~ but it is something that is helping Waterstones to differentiate itself from Amazon, Daunt is optimistic about the future of bookshops, ‘People love buying books,’ he said. ‘I's a physical pleasure that customers: don’t get when they shop online. If we keep creating shops, that do that, it doesn't matter what goes on online, High streets and shops ate par of the heart of the community. People will always want to go to shops” Glossary David and Goliath » situation in which a weaker person Fights ‘arvuch stronger one; From sory inwhicha giant, Gulath,sKiled by aboy. David, wth asmal stone Diagon Alley the namo of 2 ful of shops in the Harry high streat the main sroot of own where you can find shops, ‘banks, and other businesses, jelly bean kind of mall Coloured snect 7 @ VIDEO LISTENING ¢ Read the sentences. With a partner, decide if the missing information is a word or a number. 1 There are now more than farmers’ markets in Britain, 2 Some are hele every week, some every fortnight, and some every 3 Atfermers’ markets, customers buy directly from the 4. Food in supermarkets often spends a long time in or warehouses, 5 Winchester market takes place amonth 6 Ithasmore than stalls 7 All the food there comes from the area, Lyburn Farmhouse Cheesemekers is 8 -run business. 8 9 They can have up t ccheases maturing at any one time. 0 Everything about Lyburn cheese is local - the employees, the ;omers, and even the a Are thore any markets near you? Do you ever go to them? Do you have a fevourite stall? d_ Watch the documentary again and complete the information b Watch the documentary about a ine. farmers’ market. How is it different from other markets? Do you have similar markets in your country? What food or drink is produced in the area where you live? Do you agree that it’s important to buy local produce?