Anthony Ferrer-Bethencourt

Seattle, WA 98012
(206) 274-6614 tferrer@evoltek.com

PROFESSIONAL SUMMARY
Sr. Project Manager with over 20 years of successful experience in application
development, implementation management, and deployment. Recognized
consistently for performance excellence and contributions to success in the aerospace
industry. Strengths in data and analytics backed by training in information technology.

SKILLS
 EHR (AllScripts, EPIC, Cerner, eCW, GE
Centricity, Amazing Charts)
 Information Security Compliance (HIPAA,
HL7, PACS, OSHA, ISO, SOX)
 SQL, AD, LAN/WAN, Tableau, TFS, ETS,
DBForge, Genesys IVR
 Agile, Waterfall, Azure, TFS
 Administrative Management
 Operational Improvement
 Problem Anticipation and Resolution
 Records Organization and Management
 Quality Assurance Auditor / SME
 Performance Assessment and Internal
Audits
 Business Leadership
 Policy Development and
Enforcement
 Team Leadership and ability to
manage virtual groups
 Multitasking and Prioritization
 Layout Planning
 SharePoint Administration
 CRM Dynamics
 Project Management/System Analysis
 Enterprise Infrastructure Cost
Reduction
 Policies And Procedures
 Training Management

WORK HISTORY
SR. HEALTH INFORMATION PROJECT MANAGER| 11/2011 to 06/2021
The Boeing Company- Leader in the Aerospace Industry - Everett, WA
 Developed and implemented internal EMR environments as part of the health and
safety company compliance into a single Enterprise System
 Project Manager for EPIC implementation from eClinicalworks - EMR
 Conducted EMR data analysis to improve record integration and reporting out
 Promoted positive customer experience through day-to-day supervision and
management of internal audits
 Supported health regulatory compliance by overseeing all audits to verify protocol
adherence with excellent stewardship practices
  Managed system security accesses and user’s role security
 Responsible for analyzing and coordinating development of HL7 interfaces between
Varian’s ARIA Database and Customer’s HIS. Databases, such as Epic, Cerner, LabCorp
 Created and implemented aggressive action plan to address pressing cost control
needs throughout the supply chain organization
  Instrumental in assisting clients to integrate Zynx products into Healthcare vendor
software systems such as: MEDITECH, McKesson, Siemens and Epic.
 Supported management meetings to enhance collaboration and maintain a culture
based on trust and group problem-solving
 Reduced budgetary expenditures by effectively negotiating contracts for more
advantageous terms
 Experience in the healthcare community outreach updates regarding new EHR
implementations.
 Performed support and maintenance of EclinicalWorks
 Served instrumental role in organizational transformation and implementation and
participated in digital enterprise successful large-scale corporate restructurings
 Trained and guided team members to maintain high productivity and performance
metrics through Tableau reporting
 Patients Drug testing using Epic ASAP application and statistical reporting
 Supervised daily operations of multi-million-dollar applications reduction operation
 Worked directly with quality management, architects, and IT department to
brainstorm, discuss strategy and mitigate network issues based on SDLC model
 Managed, trained, and motivated application managers and senior leadership to
continuously improve knowledge and abilities in compliance field
 Streamlined application operations and budgeted effectively to decrease spending
by 20%
 Delivered business strategy and developed systems and procedures to improve
operational quality and team efficiency through TFS (AZURE)
 Eased team transitions and new employee orientation through training and
development

HEALTH INFORMATION MANAGEMENT | 03/2010 to 12/2014

HealthInsight/Comagine Business Analysis and Operations - Salt Lake City, UT
 Maintained accuracy, completeness, and security for medical records and health
information compliance
 Responsible for information services,, voice communications, and Electronic Medical
Records (eClinicalWorks/EPIC)
 Interacted and communicated easily with medical department personnel and public
organizations during the application transition planning
 Oversaw 17-month projects to revamp filing system, improving department
productivity 100%
 Provided support to AllScripts, eClinicalWorks, Epic systems, and Cerner application
 Researched and compiled statistical data to support cost control and care
improvement initiatives through the SDLC principle
 Trained medical staff on application procedures and policies to maximize technical
support effectiveness across the network platforms
 Saved $4.3M by implementing cost-saving initiatives that addressed long-standing
problems
 Engaged in and directly supported healthcare EHR systems RFP’s and RFQ’s
 Led projects and analyzed data to identify opportunities to improve EHR system.
 Delivered an exceptional level of service to each customer by listening to concerns
and answering questions on Medicaid & Medicare processes (CMS Office)
 Conducted requirements research, gathered information from multiple sources, and
presented results using Agile principles and practices

SYSTEM ANALYST - PROGRAM MANAGER | 05/2008 to 03/2009

The Boeing Company - Seattle, WA
 Delivered in-depth e-Commerce training, imparting knowledge of best practices for
protecting data and minimizing errors
 Reviewed performance benchmarks and established metrics for future tracking
 Helped improve IT operations by showing a clear connection between current
policies and business results
 Oversaw installation of software programs and hardware systems to meet application
requirements
 Guided various aspects of acquisition processes, including due diligence, contracting,
and valuation
 Collaborated closely with upper management to drive strategy through the
development and implementation of new processes
 Boosted information sharing by enhancing interfaces between computer systems
 Investigated and addressed system issues to enhance usability and improve
functionality
 Organized system infrastructure documentation and operating procedures,
strengthening controls and enhancing overall performances
 Resolved malfunctions with systems and programs through troubleshooting

DIRECTOR OF IT | 10/2000 to 04/2008

CTS Technologies Networks – Salt Lake City, UT
 Managed IT department operations using Infor ERP including business requirements,
project planning, and organizing, and negotiating the allocation of resources
 Where necessary, re-engineered applications support to ensure it aligns with business
processes
 Helped improve IT operations by showing a clear connection between current
policies and business results
 Communicated project milestones to executives, leads, staff, and end-users
  Guided various aspects of acquisition processes, including due diligence, contracting,
and valuation
 Coached, mentored, motivated, and supervised project team members, contractors,
and influenced them to take positive action, and accountability for their assigned
work
 Boosted information sharing by enhancing interfaces between computer systems
 Investigated and addressed system issues to enhance usability and improve
functionality
 Formulated, and deployed long-term strategic plans for acquiring, and enabling
efficient, and cost-effective information processing with Genesys IVR communication
technologies
 Analyzed SQL Data reports, and made recommendations for the improvement of the
IT infrastructure, and IT systems

EDUCATION

University of Washington - Seattle, WA | Master of Public Health Evaluation

Public Administration and Informatics

University of Utah - Salt Lake City, UT | Bachelor of Science

Health Information Technology

Frank Phillips College - Borger, TX | Associate of Science

Information Technology

PROFESSIONAL AFFILIATIONS
 Bureau of Emergency Medical Services
 American Red Cross

ADDITIONAL INFORMATION
 Fluent in several languages

CERTIFICATIONS
 Sapphire Rapid Application Development Training RAD - 2010