Professional Documents
Culture Documents
English Handbook India
English Handbook India
Employee Handbook
In you. We’re here to improve lives and the world through technology
lifecycle solutions.
We’re here to guide innovation forward.
And it all begins with you.
Who you are, how you think, and what you do at work.
Each one of us.
And all of us.
Together, we advance human enterprise at Arrow and at large.
Now and Five Years Out.
Welcome to Arrow.
In we. Behind every great moment in history was a team.
Working with an inherent understanding that the whole is far greater
than the sum of its parts.
Whether fostering relationships with coworkers or customers,
we know that guiding innovation forward calls upon a greater power.
The power of we.
All great things involve a process, a delicate dance that requires
mutual respect, professional ethics, and a shared set of standards.
Technology has come far, and together we will take it even further.
Together, we’ll do our best thinking.
Together, we’ll help create a better tomorrow.
Always forward.
Employee
Handbook
Table of
Contents
13. Words We Believe In
17. Rules We Work By
Words
We Believe In
12 13
Ethical
We believe in and behave with integrity and respect at all times, when everyone is
watching and when no one is watching.
One Arrow
We believe in and behave with the broadest view of our organization,
understanding the vital role we each play for the greatest good of all stakeholders.
Innovative
We believe in original thinking and executing new ideas, continuously adapting
our mind- and behavior-sets to create increased value.
Customer Centricity
We believe in and behave with a customer-first orientation, earning trust and
loyalty, and driving repeat and growing business.
14 15
Rules
We Work By
16 17
Introduction
Arrow employs thousands of Because we are a global company,
employees in more than 300 locations our policies espouse local and
worldwide. Each and every employee extraterritorial labor/employment
that makes up our diverse footprint is laws and regulatory requirements.
selected for their own unique ability As a result, Arrow Electronics
and background. But we all have continues to acknowledge and
one thing in common. The collective abide by these regional regulatory
commitment toward creating an requirements as both an industry
innovative workplace. This collective leader and an active member in the
commitment is nurtured by our local communities in which we reside.
respect for policies and regulations
The following policies have been
we believe in and work by. As an Arrow
set in place at Arrow worldwide to
employee, honoring these policies and
promote success for all involved in
regulations is imperative to our culture.
the world of Five Years Out at Arrow.
18 19
Arrow Property No-Solicitation and Bulletin Boards
Work areas, desks, lockers, files, disks, inventories, supplies, equipment, Arrow’s no-solicitation policy outlines the restrictions for distributing materials
machinery, computer systems, e-mail, electronic devices, and any Confidential and soliciting funds, donations and signatures in activities or group. Solicitation
Information, Intellectual Property, and Arrow Systems are the sole property by employees for any purpose during working time or on Arrow’s systems is
of Arrow. This property is essential to the operation of Arrow’s business and, prohibited. Distribution of literature during working time, in working areas,
consequently, is not to be misused, used for inappropriate purposes, removed or using Arrow Systems or bulletin boards, is also prohibited.
from Arrow premises, sold, loaned, given away, or otherwise disposed of,
regardless of its condition or value, without proper authorization. Policy Link
Policy Link
Policy Link
20 21
Hours of Work and Time Reporting
Employees are expected to adhere to the standard hours of work for the position
and the regular work week of the department. Adjustments to the established
schedule cannot be made without prior approval of your supervisor. Time reporting
requirements vary by country and role – refer to the applicable policy for details.
Policy Link
Policy Link
Policy Link
22 23
Nepotism
Arrow respects the privacy of all its employees, and we understand that
all individuals are entitled to freely choose their personal associations and
relationships. That being said, we also understand that certain relationships have
the potential to compromise, or appear to compromise, the fairness and objectivity
of employment and business decisions and the discharge of other professional
duties. Each of our employees is responsible for upholding our Nepotism policy,
to ensure a fair and balanced workplace for all involved.
Policy Link
Open Door
Arrow has an open door policy. If you wish to discuss any matter directly with
someone at a level higher than your supervisor, you are encouraged to do so.
No supervisor may restrict or discourage your exercise of this policy, and you
should use this policy without fear of reprisal.
Policy Link
No Retaliation
Arrow prohibits retaliation against any employees because they in good faith
reported any suspected violation of law or policy, utilized the open door policy,
participated as a witness in an internal investigation, or exercised any rights
protected by law.
Policy Link
Employee Records
Employee personnel records are maintained by Arrow Human Resources and are
considered confidential business records and as such are the property of Arrow.
You may request access to your personnel file record by submitting a written
request to Human Resources.
Policy Link
24 25
Professional Dress & Grooming Smoke-Free Workplace
All Arrow employees are expected to dress and groom in a professional manner The health and safety of our teams, customers, and clients is a subject we take
appropriate to their job responsibilities. Our employees are the face of Arrow, and to heart. It’s why we maintain an entirely smoke-free workplace policy. To protect
are therefore expected to use common sense regarding appropriate work attire. and enhance our indoor air quality and to contribute to the health and well-being
At any given moment, customers, suppliers, candidates, and other guests could of all employees. This policy includes the use of any and all tobacco and smoking
visit any of our facilities, and by helping to uphold this policy, you help us to present products, including chewing tobacco and electronic cigarettes (e-cigarettes).
Arrow in a consistently professional light.
Policy Link
Policy Link
Policy Link
26 27
We believe.