ABB SWITZERLAND – PGGA-C, Nov 2016

Technical Seminar
Voice Systems_VOIP
 GRIDCo Telephony Network

© ABB
November 8, 2016
© ABB
November 8, 2016
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GRIDCo SOPHO Telephony Network
Remote Subscriber using analogue 2 wire interface

STM1 2 SYN4E 2 SYNUF STM1

STM1

VC-4

VC-4
VC-4

VC-4
2-wire

Connectivity
over SDH/PDH

64k

64k
2-wire
PAX EXLAN SUBHx

FOX 515 / FOX615 allows to extend 2-wire subscriber lines through the
communication network: EXLAN / LEXI1 ó SUBHx / LESU1.
§ EXLAN / LEXI1 simulates subscriber towards the telephone exchange.
§ SUBHx / LESU1 connects the subscribers to the network:
10 – 30 subscribers per SUBHx & 16 subscriber in LESU1

© ABB
November 8, 2016
GRIDCo SOPHO Telephony Network
Remote Subscriber using digital 2 Mbit/s interface

FOX 515 FOX 615 FOX 515

STM-x STM-x STM-x STM-x
2 SYN4E 2 SAMOx 2 SYNIO
SYNUF

VC 4

VC 4
VC 4

VC 4

VC 4

VC 4
Connectivity
over SDH/PDH

64k
64k
2-wire
64k

LESU1 NEMSG 2/4 Wire E&M

2Mbit/s G.704 LOMIF 2-wire

§ Some exchanges (e.g. SOPHO IS3000) allow to connect remote subscribers with
2 Mbit/s G.704 trunks and CAS signalling for On-Hook / Off-Hook and Ringer.
§ SUBHx connects the subscriber to the network
§ High density Cards SUBH3 connect up to 30 subscribers per board

© ABB
November 8, 2016
 VOIP in Power systems

© ABB
November 8, 2016
About VOIP

▐ VoIP stands for Voice over Internet Protocol

▐ Uses a IP based network to transmit voice traffic – common
infrastructure for voice, data, etc.
▐ TDM technology was designed for voice applications and guarantees
64kBit/s channels end to end
▐ Data networks were originally not designed for voice streams.
▐ Today, QoS (Quality of Service) can be implemented into IP networks
such that VoIP can be used
▐ Voice Traffic requires a constant data stream with short and constant
delays

© ABB
November 8, 2016
VoIP standardisation

▐ Open Standards:
▐ H.323 ITU-T standard
▐ SIP Session Initiation Protocol (RFC 2543, RFC3261) Emerged from the Internet
Community

▐ H.323 and SIP are not compatible,

▐ H.323 is older, and has currently a larger installed base but is more complicated to
implement than SIP

▐ To operate various VoIP products (multiple vendors), they must

comply to the same standard

▐ Proprietary Standards
▐ Skinny implemented into Cisco’s Call Manager
▐ Access limited to Cisco’s Partners
▐ Proprietary IPDECT protocol
© ABB
November 8, 2016
 VOIP Vs TDM

© ABB
November 8, 2016
TDM
The Good
Dedicated Bandwidth
• Physical connectivity
• All the bandwidth all the time
• One for one connectivity
Existing infrastructure for voice
Reliability and proven technology
Simplistic implementation and
maintenance
Security inherent to the design
© ABB
November 8, 2016
The Bad
Distributed System across multiple
offices / Single point of failure in the
office
Separate Infrastructure from data
network
Support and Maintenance costs
True “End of Life” Fast Approaching
Legacy Platform—The Proverbial “Boat
Anchor”
VOIP

The Good The Bad

Cost Savings Reliability—How often is your router
down?
Upgrade Obsolete or End of Life Quality of Service
Equipment • Voice Over Misconfigured Internet
Telephones
• Voice packets captured in TCP
Dump, re-assembled into a WAV
Redundancy & Resiliency Security Risks
Cool Features Potential Performance risks in Voice
• Touch Screens Internet Gateway
• Internet/Intranet Connectivity
• Find Me/Follow Me
Simplicity of Unified Communications WiFi entry points gaining access to
voice system
Extendibility into the cloud
Ease of administration
© ABB
November 8, 2016
What to do?

TDM-Why I should stay VOIP-Why I should change

Proven Reliability The technology has stabilized and
matured
Dedicated bandwidth Full-Featured Phones, no traditional
feature has been left behind
No network changes to ensure service Voice quality is top notch
delivery
No additional network equipment to buy Smoother Upgrades
Bulletproof platforms—Most systems Management of phones, devices and
running more than 10-15 years beyond gateways is easy through one
end of life. interface. No need to telnet around
your enterprise, the Call Manager GUI
does it all
Plethora of replacement parts to last for Same infrastructure for voice, data,etc..
years
© ABB
November 8, 2016
VoIP and PSTN

DSL
Internet
PSTN

Use VoIP and Internet to save PSTN telephone costs?

4 PSTN costs dropped significantly
4 QOS on Internet is not guaranteed

4 Freeware offers cheap telephony sometimes with chat and video calls with best effort
Skype, openwengo, Gizmo, Google Talk, Jajah, SightSpeed,PeopleCall etc

© ABB
November 8, 2016
Remote IP subscriber : Features

▐ Proprietary PBX technology does not allow digital remote subscribers

Traditional multiplexers allow only simple analogue remote subscribers.

No digital features
PBX 2/4-wire 2-wire possible

▐ With VOIP:
q PABX Features are remotely accessible

IP-PBX

IP connects systems
- ideal for integrators
- Inter networking with various equipment
- Eliminates specific/analogue interfaces

© ABB
November 8, 2016
Inter Networking the transport layer

▐ Traditional solutions allow only local DECT

PBX

▐ Network-wide IP DECT with full roaming

Local station

VOIP

IP-PBX

Local station Remote station

© ABB
November 8, 2016
IP - Mixing everything??

▐ VoIP does not necessarily mean to mix all traffic together

▐ IP is rather
Ø a standardised protocol that guarantees connectivity everywhere and allows
interaction of various processes
▐ IP still allows to have
separate networks for dedicated Applications
dedicated channels for IPBX trunks This is called engineered QOS
• Separate VLAN on FOX Networks
dedicated channels for VoIP subscribers • Dedicated Module for dedicated Traffic
(Ethernet instead Exlan-SUBH1)

Routers may allow

communication
between VLAN

RTU

IP-PBX

Using IP does not mean mixing everything

Office Network
VLAN keep traffic separate and guarantee QOS
Operational Network
© ABB
November 8, 2016
IP allows interoperability and connectivity
Voice Network
Other Benefits

4 Eliminate specific analogue interfaces on PLC, MUX etc

- avoid expensive components (coils, ringing generator)

4 Full compatibility with multiple vendors (SIP, H.323)

© ABB
November 8, 2016
Typical SIP applications

• SIP terminals
• SIP trunk
• IP DECT IP DECT

• VoWLAN VoWLAN

Local SIP phones SIP Video phone

LAN

LAN IP Network
IP-PBX

Remote
SIP Video phone SIP SIP phones
analogue
SIP trunk converter

Internet
Service
Provider

© ABB
November 8, 2016
SIP specifications
n CODECs
Ø G.711A, G.711u
Ø G.729a, G729ab
n QoS
Ø Layer 3, DiffServ
Ø Layer 2, 802.1Q

© ABB
November 8, 2016
VOIP Solutions from ABB

4 VoIP solutions from ABB…

© ABB
November 8, 2016
IP- Hotline Telephones

IP- Phone IP- Phone

sip:hotline1@utility sip:hotline2@utility
Off-Hook
Dials Pre-Configured IP-Phone

TCP/IP (LAN/WAN)

Hotline-Configuration:
Lifting the Handset automatically initiates a call to a dedicated destination
(preconfigured IP address)

© ABB
November 8, 2016
VOIP IP Subscribers

§ IP phones connected to EOW /ECC allows VOIP subscriber (IP dialling). Multiple
stations can be reached via VOIP by IP dialling (or use Phone directory)

FOX515
STM1 SAMO2 SYN4E FOX615 STM1
STM1 SAMO2 SDH Network SYN4E STM1
SDH STM1 SDH
VC-4

VC-4

VC-4
VC-4

ECC/EOW/VC12
STM1
VC-4

VC-4
VC-4

VC-4
192.168.1.1 192.168.2.1
Connectivity
Connectivity
over SDH/PDH
192k

192k
over SDH/PDH
192k

192k
Using ECC
Using Eth Channel
CESM1 COBUX
CESM1 SYN4E
192.168.1.2 192.168.2.2

© ABB
November 8, 2016
Emergency Telephone Systems
- using DCN of SDH Mux
4 No central server
4 Can make calls as soon as routing is available
4 Complete distributed intelligence in each IP-Phone
4 Configuration of each IP-Phone required

4 Applications: EOW, Emergency Telephone Systems

Ethernet TCP/IP Network Ethernet

FOX515 / FOX615

Built-In Built-In
Directory Directory

Ethernet

Built-In
Directory

© ABB
November 8, 2016
VoIP remote subscribers

§ Remote IP Subscribers connected to IP PABX

3105
3100

3106

2000 2010
3110 2011
© ABB
November 8, 2016 IP Phone can register to more than one PABX
VOIP IP Trunks

§ IS30x0 can be operated over TCP/IP networks using the ISG/PMC-IP gateway

iS3000 iS3030
Ethernet TCP/IP Network Ethernet
- FOX515 / FOX615

§ SV9100 can be operated over TCP/IP networks using the CPU/IPLE gateway

SV9100 iS30x0
Ethernet TCP/IP Network Ethernet
- FOX515 / FOX615

SIP trunk will be used to interconnect SV9100 & IS30x0

© ABB
November 8, 2016
VoIP - Gateway interface module
COSI1 : Media gateway for POTS to SIP

COSI1 key features

▐ Media gateway for POTS to SIP (Session Initiation Protocol)
▐ Registration with several IP PABX (Private Automatic Branch Exchange) possible
▐ 1:1 equipment protection supported
▐ Local call routing in case of lost connection to IP PABX supported
▐ QoS (Quality-of-Service) supported
▐ Up to 916 subscribers supported per card
▐ Up to 200 simultaneous calls supported
▐ Fully integrated in FOX615 platform and Network management system
▐ Fully supervised solution
▐ Subscribers from FOX515 (e.g. SUBH1) or FOX615 (LESU1) can be integrated

© ABB
November 8, 2016
VoIP - Gateway interface module
COSI1 : Media gateway for POTS to SIP

© ABB
November 8, 2016
VoIP - Gateway interface module
COSI1 : Media gateway for POTS to SIP

▐ The local call routing option further increases the availability of the
voice system. If this option is chosen, the COSI1 interface can act as a
local PABX for all connected POTS subscribers, in case the connection
to the IP PABX system is lost. Together with the hardware redundancy
option, as well as the ability to register on various IP PABX, this feature
helps users build telephony networks of the highest availability.

▐ To ensure high availability, 1:1 protection can be applied and

redundant registration to several IP PABX is possible. At newer
locations where VoIP phones are already installed, the EPOI1 PoE
interface can be integrated into FOX615 with the ability to feed IP
phones directly from the multiplexer. This ensures the availability of
the voice system during blackout conditions, since the multiplexer is
usually installed along with a backup power system.

© ABB
November 8, 2016
IP PABX – Redundancy
SIP@Net Dual Server

Two Server types

• Large system with external servers Windows server 2008/2012
• Fanless industry PC with operation temperature up to 50ºC

Station A Station A
B

BCT Clients • SIP Terminals

•SIP Trunks
Business ConneCT
• MA4000
Server (BCT)
• SIP DECT
• etc.
© ABB
November 8, 2016
IP PABX – Redundancy
SV9000 IP PABX
SV9100 IP PABX

• Connected with Netlink

Station A Station A
B
TDM Services
• Terminals
• Trunks
• etc
Netlink
Analogue/Digital Terminal Primary System Secondary System

BCT Clients • SIP Terminals

•SIP Trunks
Business ConneCT
• BCT, My calls
Server (BCT)
• SIP DECT
• etc.
© ABB
November 8, 2016
IP PABX – Redundancy
SV9000 IP PABX
SV9500 IP PABX – Appliance Server

Station A
TDM Services Telephony Server – Redundant CPU,
• Terminals Power,etc..
• Trunks
• etc
(Appliance Server)

BCT Clients • SIP Terminals

•SIP Trunks
Business ConneCT
• MA4000
Server (BCT)
• SIP DECT
• etc.
© ABB
November 8, 2016
IP PABX – Redundancy
SV9000 IP PABX
SV9500 IP PABX – Standard Server
Fault Tolerant Server

NEC 5800 Express

Lockstep Fault Tolerant
Station A Server (Standard Server )

BCT Clients • SIP Terminals

•SIP Trunks
Business ConneCT
• MA4000
Server (BCT)
• SIP DECT
• etc.
© ABB
November 8, 2016
IP PABX – Redundancy
SV9000 IP PABX
No Reboot
Seamless Cutover
SV9500 IP PABX – Standard Servers

FOXMAN TMS SV9500 SV9500 BCT

VMware ESXi VMware ESXi

VMware VSphere HA & FT
Station A
B
Station A
Primary System Secondary System

BCT Clients • SIP Terminals

•SIP Trunks
Business ConneCT
• MA4000
Server (BCT)
• SIP DECT
• etc.
© ABB
November 8, 2016
IP PABX – Redundancy
SV9000 IP PABX
VMware VSphere High Availability & Fault Tolerance

Video Courtesy – VMware website

© ABB
November 8, 2016
IP PABX – Redundancy
SV9000 IP PABX
Virtual Architecture in 2 physical hosts

User Workstations

FOXMAN-UN SV9500 BCT VM-4

vCenter Server HW

VMware vCenter Server

vSphere Ent vSphere Ent

physical server A Physical server B

© ABB
November 8, 2016
 Possible future GRIDCo Telephony
Network migrations

© ABB
November 8, 2016
Possible future GRIDCo Telephony Network migration
Utility grade solution with SIP@NET & FOX615/COSI1

SIP@NET SIP@NET
Redundancy

VoIP Network VoIP

COSI1
COSI1

2 wire
LESU1

SUBH1
2 wire

© ABB
November 8, 2016
COSI1 – integrated 2w voice – VoIP conversion
Possible future GRIDCo Telephony Network migration
Utility grade solution with SIP@NET & FOX615/COSI1

FOX615 FOX615 FOX515

SDH/ PSN
SAMO2/ SAMO2/ SDH
SYN4E
SYNIO
CESM1 CESM1

VC-4
GbE

GbE
SIP@NET

64k
GbE

GbE
2-wire
FE or GbE
ELET1 EPOI1 SUBH1

FOX615 FOX615 FOX615

SDH
SAMO2 SAMO2 SAMO2
SYNIO

VC-4

VC-4
GbE

SIP@NET
GbE

64k
64k

64k
GbE

2-wire
2-wire
FE or GbE
ELET1 COSI1 LESU1 LESU1

© ABB
November 8, 2016
COSI1 – integrated 2w voice – VoIP conversion
Possible future GRIDCo Telephony Network migration
Utility grade solution with SIP@NET & FOX615/COSI1

FOX615 FOX615 FOX515

SDH/ PSN
SAMO2/ SAMO2/ SDH
SYN4E
SYNIO
CESM1 CESM1

VC-4
GbE

GbE
SIP@NET

64k
GbE

GbE
2-wire
FE or GbE
ELET1 EPOI1 SUBH1

FOX615 FOX615 FOX615

SDH
SAMO2 SAMO2 SAMO2
SYNIO

VC-4

VC-4
GbE

SIP@NET
GbE

64k
64k

64k
GbE

2-wire
2-wire
FE or GbE
ELET1 COSI1 LESU1 LESU1

© ABB
November 8, 2016
COSI1 – integrated 2w voice – VoIP conversion
Possible future GRIDCo Telephony Network migration
Utility grade solution with SIP@NET & FOX615/COSI1

FOX615 FOX615 FOX515

SDH/ PSN
SAMO2/ SAMO2/ SDH
SYN4E
SYNIO
CESM1 CESM1

VC-4
GbE

GbE
SIP@NET

64k
GbE

GbE
2-wire
FE or GbE
ELET1 EPOI1 SUBH1

FOX615 FOX615 FOX615

SDH
SAMO2 SAMO2 SAMO2
SYNIO

VC-4

VC-4
GbE

SIP@NET
GbE

64k
64k

64k
GbE

2-wire
2-wire
FE or GbE
ELET1 COSI1 LESU1 LESU1

© ABB
November 8, 2016
COSI1 – integrated 2w voice – VoIP conversion
GRIDCo SOPHO Telephony Network
Bolgatonga Project BAWKU
H.O - 017028 Bawku Akosombo 12,01 13,18 Akosombo Akosombo Akosombo
Lome
(7)59-XX
Bolgatonga (7)57-XXX 1 2 3

Hospital DPNSS Community 2 PH UNDP

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748-XXX Aflao
(7)58-XXX 744-XXX 746-XXX 510....538
Operator 12-XX
BURKINA FASO 599 (FAX)
NxBRI: Voice Mail
TF 796-BB-XXXX Vodaf 2B+D
3
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FAX 896-BB-XXXX one IP Akos

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3
VRA XX VRA Asiekpe
WAN IP PABX System (7)45-XX
IP Trunk
Akosombo
8 SS 22,08 Volta
740-XXX 11 ,1 Akosombo
9 9 Hotel
12,0 CC 2
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(7)47-XX
4 (7)70- Kintampo Akosombo
XXX 773-XXX
Project TUMU
4 1 2,01 Tech. Serv.
- 016986 510....538
Old
QS
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11 Kpong
BUI
779-XXX 8
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12 777-XXX
Sunyani 2
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778-xxx Kpong GS
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CRM for PBX
DPN
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IP 8
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Abidjan 14 ,03 from FOX515 PABX ECS-F or similar
795-5XX 11
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Main Clock 720-XXX 12,18 22,09 725-XXX
from FOX515 9
13,1 Future or other projects

1
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11
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DPNSS
161kV
Prestea

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311...312 4W E&M, 2Hz
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DPNSS E1, DPNSS
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Standby Clock
9 Takoradi Aboadze 1
4
2
5
3
6
Operator
Elubo 731-XXX SS
7
*
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P+T
225kV 12,01
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12,03 12,0 New PABX replacing
732-XXX 1 Operator
Accra
735-XXX DP
NSS existing PABX Other
Aboadze North
12 ,0 1 Heritage FOX515 Project
P+T PS (TPP)
DPNSS DPNSS
734-XXX Tower P+T Network
Takoradi Voice Mail 510...538 Existing PABX By Others
6
Accra
DOMINI Aboadze 599 (FAX) Central
7XX-XXX DPNSS
11,09 TS 1
4
7
2
5
8
3
6
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* 0 #

733-XXX
Operator
© ABB
November 8, 2016
GRIDCo SOPHO Telephony Network
Current Situation

© ABB
November 8, 2016
GRIDCo SOPHO Telephony Network
Proposed upgrade steps using SV9100 IP PABX

• new IP PABX SV9100’s to be grouped together to create one

single PABX (Distributed PABX) per region
• Connect existing SOPHO PABX to SV9100 to build a second
layer
• Use remote subscribers for end stations where less capacity
required. With IP remote subscriber, it gives all the PABX
Features as a local subscriber.
• Delete inter area connections and interconnect the
SV9100 of all regions to build an IP based core telephony
layer

© ABB
November 8, 2016
GRIDCo Future Telephony Network
SV9100 SV9100 SV9100
Secondary Secondary Secondary New SV9100 per Area grouped to
SIP/
QSIG/
one Single Distributed IP PABX
E&M System
To Existing PABX SV9100
in same area Secondary • Centralized configuration done on
SV9100
one single PABX instead on all
Secondary individual PABX’s.
SV9100
• Fall back possibilities in case
Primary connection to primary is lost

SIP

To All Other Areas

© ABB
November 8, 2016
GRIDCo Future Telephony Network

New SV9100 per Area grouped to

one Single Distributed IP PABX
To Existing PABX
in same area System
SIP/
QSIG/ SV9100 • Centralized configuration done on
E&M
one single PABX instead on all
individual PABX’s.
Single Dist.
• Fall back possibilities in case
IP PABX system connection to primary is lost
• Only one PABX on management
system
• Centralized number administration

SIP

To All Other Areas

© ABB
November 8, 2016
GRIDCo Future Telephony Network
Interconnect all SV9100 Systems to a core level system
Interconnect each SV9100 system primary PABX via IP
trunks to a centralized router • More efficient call routing
(redundant router possible) between different areas
• Better bandwidth usage
• Less complex system / Easier
SV9100 administration

SV9100
SV9100

SV9100 SV9100

SV9100
GRIDCo Future Telephony Network
Connect existing SOPHO PABX’s to core level
Connect IS30xx to core level within same area

SV9100

SV9100
SV9100

SV9100 SV9100

SV9100