April 15, 2014

IBM Daksh Philippines - Concentrix

UP Ayala Land, Technohub
Quezon City

Dear Mr. Karl Navarro,

I am writing to inform you that I am resigning from my current position as Customer

Service Representative with IBM Daksh Philippines- Concentrix, effective April 15,
2012, and also to render 30 days.

I would like to thank you for having me as part of your team and I appreciate the time
and patience you have shown in training me. I will always be grateful for the valuable
experience and practical lessons that I gained while working here, and these will serve
me well in my change in career.

Please acknowledge this letter of resignation and if I can be of any assistance during
this transition, please let me know. I have been fortunate to have been a part of IBM
Daksh Philippines- Concentrix, and I wish you every success in the future.

Sincerely,

Zycerlyn Alicaway