The relationships between food-related personality traits, satisfaction, and loyalty
among visitors attending food events and festivals. This study applies the concept of
food-related personality traits to hospitality and tourism and identifies relationships
between personality, satisfaction, and loyalty. An on-site survey was carried out with 335
visitors attending the Gwangju Kimchi (local food) Festival in South Korea between the
15th and 19th of October, 2008. The relationships between 4 latent constructs (food
neophobia, food involvement satisfaction, and loyalty) and 16 indicators were measured
using structural equation modeling. The findings showed that food neophobia harmed
satisfaction and loyalty, food involvement had a positive relationship with loyalty, and
satisfaction and loyalty showed a significant positive relationship.